
Trustly · London
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open B...
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
YOUR MISSION AT VOI As Head of Operations Strategy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s operations strategy across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models, optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth and operational excellence. This will include: Strategy & Alignment * Setting, communicating and implementing the regional operations strategy in close partnership with local and central stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence. Operating Model & Performance * Developing and evolving operating models (including 3PL, workforce management, and service design) to enable scalable and efficient operations. * Managing budgeting, forecasting, and cost performance, partnering with FP&S to drive financial discipline. * Overseeing unit economics, ride performance, and utilisation to inform city-level P&L decisions and market profitability. * Building and evolving performance frameworks (KPIs, dashboards, routines) and oversee data and platform management across the region, ensuring high-quality data, strong adoption, and actionable insights. * Identifying, monitoring, and preparing for city launches while delivering high-impact operational initiatives (e.g. feature rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations). Analytics & Optimisation * Driving operational and rider analytics, translating insights into actions that improve performance while balancing cost and rider experience, and addressing critical operational issues and misalignments. Leadership & Team Development * Supporting and developing the operations strategy team in London by setting clear goals and aligning work with strategic priorities. * Acting as a senior strategic partner to local teams, with close indirect oversight of the fleet management organisation. * Contributing to global operations discussions, sharing insights to support cross-market alignment and capability development. WHAT YOU NEED TO EMBARK We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and align stakeholders on operational initiatives with clear business outcomes. In addition to being fluent in English, we believe the right person has: * Bachelor’s degree in operations, engineering, business or similar. * 6-10 years’ experience in operations strategy, logistics/field operations, or a high-growth environment. * Proven experience managing budgeting, forecasting, and operational cost performance. * Strong analytical capability with experience in deep data analysis and translating insights into strategy. * Experience driving complex, cross-functional initiatives and influencing senior stakeholders. * Strong understanding of operational models, including 3PL and workforce management. * Experience managing and developing high-performing teams. * Experience using AI in a role-specific context, with a focus on continuously improving output quality. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get “skin in the game” through our employee stock options program and have a key role in driving our operational success in the United Kingdom and Ireland. * Work with inspiring, motivated and fun colleagues towards a shared mission * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution. At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.
ABOUT APOLLO RESEARCH Apollo Research is an AI safety organisation that works on the detection of scheming (e.g. building evaluations), the science of scheming (e.g. model organisms), and scheming mitigations (e.g. anti-scheming, and control). We closely work with multiple frontier AI companies. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here. We're a team of ~35 in London/Europe, starting a new office in San Francisco and we're growing fast. THE OPPORTUNITY You’ll be Apollo’s second full-time Finance hire. You’ll work with our Senior Finance Manager to execute the day-to-day engine that keeps Apollo running and convert business activity into consistent, trusted numbers for management and investors. You'd be able to help build a finance team from the ground up at a company tackling one of the most important problems of our time. As our finance team develops, you’ll have the chance to focus on Controllership or FP&A, taking on more responsibility based on your interests and strengths. This is a rolling expression of interest posting. We don't always have a live vacancy, but we review submissions on an ongoing basis and reach out when a strong fit emerges.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. Team/ Role Paragraph: The FP&A team is at the heart of Coinbase's strategic execution, translating our ambitious mission to unlock economic freedom into a sustainable financial reality. We ensure the company's resources are deployed effectively, providing the data-driven guidance that fuels our growth and powers the future of finance. We own the company’s financial roadmap, from the annual operating plan and rolling forecasts to the in-depth business reviews that ensure we drive efficiency and make informed trade offs As a Senior Financial Analyst on the FP&A team, you'll serve as the financial partner to Consumer leadership, owning the analysis and planning that guides how we allocate resources and drive efficiency across one of Coinbase's largest business lines. The FP&A team owns the company's financial roadmap, from the annual operating plan and rolling forecasts to the business reviews that power strategic trade-offs, and your work will directly shape how Consumer scales. What you'll do: * Own end-to-end forecasting, budgeting, and monthly financial deliverables for Consumer OpEx, ensuring precision and on-time delivery across all planning cycles. * Build and maintain driver-based financial models that quantify risks, opportunities, and scenario outcomes for Consumer leadership. * Drive monthly variance analysis and month-end close for your areas, partnering with Accounting to maintain data integrity across all financial reporting. * Partner with Consumer Product, Engineering, Design, and cross-functional leads to translate financial insights into actionable resource allocation recommendations. * Lead the preparation and presentation of financial analyses during business reviews, converting complex data into clear strategic recommendations. * Execute proactive deep-dive analyses to surface trends, anomalies, and efficiency opportunities across Consumer operational spend. Required Skills and Experience: * 5+ years of experience in FP&A, strategic finance, or corporate finance with direct ownership of OpEx planning (headcount, marketing spend, product operations, or similar categories). * Track record managing operating large expense budgets, delivering forecasts, and producing variance analysis that informed executive decisions. * Demonstrated experience building driver-based financial models and scenario analyses in Excel, with proficiency in SQL for data analysis and at least one planning tool (e.g., Anaplan, NetSuite). * History of partnering cross-functionally with Product, Engineering, or Design teams to align financial plans with business priorities and influence resource allocation. * Experience in a high-growth tech, fintech, or financial services environment with comfort operating across multiple concurrent workstreams. * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $130,900—$154,000 USD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.