IT Risk - Vol

Coupang

Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview The Principal Technical Compliance Manager – IT SOX is a director‑level individual contributor responsible for defining and executing the enterprise IT SOX strategy across Coupang Engineered Systems. Reporting to the Director of Technical Compliance, this role owns end‑to‑end IT SOX program strategy, planning, execution, and operational excellence, ensuring a consistent, scalable, and high‑quality control environment across all SOX‑in‑scope systems. This role operates as a technical program leader, driving strategy and influencing senior engineering and platform leaders. A key focus is leveraging automation and AI‑enabled tooling to scale risk management, improve compliance observability, and reduce manual effort while increasing audit confidence. Success requires deep technical fluency in modern distributed systems, strong SOX ITGC expertise, and the ability to scale compliance programs in high‑growth, technology‑first environments. Responsibilities * Program Ownership & Strategy * Own the IT SOX compliance strategy across all engineered systems, including multi‑year roadmap development, prioritization, and execution of SOX‑impacting initiatives * Serve as the single‑threaded owner for IT SOX program outcomes, quality, and continuous improvement * Define a strategic vision for scaling IT risk management and compliance observability, including the effective use of AI, analytics, and automation to enhance control coverage and reduce operational friction   * Metrics, Operational Excellence & Scaling * Establish clear program goals and success metrics, including: * Output goals aligned to audit quality, risk reduction, and control reliability * Input metrics that drive predictable and scalable execution * Feedback loops that validate outcomes and continuously iterate program design * Design and implement operational working models, SOPs, and SLAs to maximize efficiency and throughput across ITGC design and testing * Identify and drive opportunities to leverage AI‑enabled tools (e.g., intelligent evidence validation, anomaly detection, control monitoring) to improve risk visibility and testing consistency at scale * Cross‑Functional Leadership & Influence * Partner with senior engineering, infrastructure, security, and corporate IT leaders to plan, prioritize, and deliver SOX‑impacting initiatives * Influence technical design and operational decisions to proactively mitigate financial reporting and technology risks * Act as a trusted advisor to technology leadership on IT risk, controls, and the adoption of automation or AI solutions to improve compliance outcomes   * Technical, Risk & AI‑Enabled Compliance Expertise * Develop and maintain a deep understanding of Coupang’s platform infrastructure, service‑oriented and distributed architectures, and how engineered systems integrate with Corporate IT for financial reporting * Drive improvements in compliance observability, including real‑time or near‑real‑time visibility into control health, execution, and risk signals * Identify, assess, and respond to emerging IT risks, regulatory changes, and industry trends, including those introduced by AI‑driven systems and automation * Provide technical leadership in evaluating control design for cloud‑native, containerized, and AI‑augmented environments   Qualifications * Education & Experience * Bachelor’s degree in Computer Science, Information Systems, Engineering, Accounting, or related technical or quantitative fields. Advanced degree (MBA, MS) preferred but not required; equivalent professional experience considered * 12+ years of progressive experience in IT SOX compliance, IT risk management, or technical compliance for large‑scale or publicly traded organizations, with demonstrated ownership of enterprise‑wide programs * Demonstrated experience operating at a director or principal IC level, influencing senior stakeholders without people management responsibility * Professional certifications such as CISA, CRISC, CIA, CISSP, or equivalent strongly preferred * Demonstrated experience owning or materially transforming IT SOX programs for large‑scale, technology‑driven organizations, including automation, tooling, or AI‑enabled approaches to control monitoring and risk visibility * Technical & Professional Expertise * Deep expertise in Sarbanes‑Oxley Section 404 and IT General Controls (ITGCs) * Strong knowledge of IT and Information Security risk and control frameworks * Experience driving automation or AI‑assisted approaches to risk identification, control testing, monitoring, or compliance analytics * Experience evaluating controls across both enterprise applications and custom‑developed software, including: * Service‑oriented and microservices architectures * Distributed systems access management and service deployment * Modern software development and CI/CD practices * Strong familiarity with: * AWS cloud services and cloud‑native architectures * Containerized and distributed systems * Relational databases, object‑oriented systems, and messaging/queue infrastructure Recruitment Process and Others * Recruitment Process  1. Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  2. The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  3. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  * Things to Consider  1. This job posting may be closed prior to the stated end date for application if all openings are filled.     2. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.     3. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.  * Privacy Notice  1. Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located HERE.  * Document Return Policy  1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.   2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.  4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Taxfix

OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY: Taxfix is building something most companies only talk about: a fully agentic infrastructure layer that every team in the company will depend on. And right now, IT is either the foundation that makes that possible — or the bottleneck that slows it down. As our Director of Security & IT, you are the difference between those two outcomes. This is not a traditional IT Director role. You won't be managing tickets or keeping the lights on. You'll be building a platform function from the ground up — one that gives every hybrid human-agent team at Taxfix the speed, security, and confidence to move without friction. Reporting to our Chief People Officer and working closely with our Systems Engineer and cross-functional partners across Engineering, Legal, Finance, and People Ops, you'll define the infrastructure and security foundation that turns our agentic ambitions into reality. The best outcome in this role isn't that IT stays out of the way — it's that IT raises the bar for how the whole organization operates. You'll set standards that others build to, make calls that shape Taxfix's security posture for years, and build the infrastructure layer that our agentic ambitions depend on. This role comes with real authority and real accountability. If you want to be the person who defines what modern IT looks like at a company that's genuinely building the future of work — this is that job. YOUR RESPONSIBILITIES: * Own the vision and roadmap for Taxfix's internal infrastructure and tooling layer, driving the transition from IT as a ticket-resolving function to an internal platform product that enables every hybrid human-agent team to move faster and more securely. * Lead and develop the IT team — including helpdesk, systems engineering, and the incoming Security & Platform Engineer — ensuring clear ownership, structured growth paths, and a high-performing team culture through a period of significant structural change. * Own all core IT operations: device management (MDM), identity and access management, workplace technology, SaaS tooling, third-party network provider relationship, and hardware provisioning — maintaining reliability, cost controlling and service quality while progressively raising the bar on what "good" looks like. * Set the security strategy and posture for Taxfix's systems and agent ecosystem, embedding security continuously into platform infrastructure rather than applying it as a gate at the end. * Work closely with our Systems Engineers and the agentic framework team to build and document the agentic platform layer — including secure sandboxes, credential vaults, and CI/CD pipelines — ensuring infrastructure decisions support the organisation's agentic ambitions. * Own IT-specific risk management, compliance controls, and audit readiness across internal systems and infrastructure, partnering with Legal, Compliance, and enterprise risk owners on GDPR/DSGVO, SOC 2, and applicable financial regulatory requirements. * Manage supplier relationships and lead the build and lead the build/buy/partner evaluation, making a long-term recommendation grounded in both technical and business considerations. * Be the business-facing voice for IT in leadership conversations — translating infrastructure and security decisions into clear business terms and building trusted relationships with Engineering, Legal, Finance, and People Ops. * Define and track platform health metrics, service quality, and internal adoption — including establishing internal NPS for IT services as a baseline, driving measurable reductions in ticket volume and mean time to resolution, and reporting transparently on the agentic infrastructure layer. YOUR PROFILE: * You have proven experience leading an IT or infrastructure function at a scale-up or regulated tech company — including ownership of core IT operations such as helpdesk, MDM, identity management, and workplace technology. You know what it takes to run these reliably while simultaneously raising the ambition of what the function can be. * You have built or are capable of building a platform mindset in a team that has historically operated as a support function — you understand what that shift requires culturally, structurally, and in terms of how success gets measured. * You bring strong enough technical depth to have credible, substantive conversations with engineers — you can interrogate technical decisions, ask the right questions, and know when to push back. * You are security-literate and have hands-on experience setting security strategy: you understand the threat landscape, have navigated compliance and audit obligations in a regulated environment, and know what good security posture looks like at both the infrastructure and application layer. * You have experience with agentic or AI infrastructure, or you bring genuine curiosity and a track record of fast learning in emerging technical domains — this space is moving quickly, and so are we. * You have managed vendors and external partners, including evaluating and making build/buy/outsource decisions, and you're comfortable owning those relationships end to end. * You are familiar with the compliance and data obligations that come with operating in a regulated environment — financial services, tax, or similar — and you've translated those obligations into practical infrastructure and process decisions. * You are comfortable with ambiguity and energised by the opportunity to help shape a function that is being designed in real time — you don't wait for a playbook; you help write it. * You grow the people around you: you see early-career team members and ambitious engineers as people to invest in, and you create the conditions for them to do their best work. * You are ego-light: you are comfortable with invisible success — the best outcome is that teams don't notice IT because everything works — and you are willing to tell leadership when a request isn't feasible and explain why in terms that land. WHY TAXFIX?  * A chance to do meaningful, people-centric work with an international team of passionate professionals. * Holistic well-being with free mental health coaching sessions and yoga. * A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. * Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. * 30 annual vacation days and flexible working hours. * A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. * Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. * Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. * Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. * Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

ClearBank

About us ClearBank was built on the belief that banking infrastructure should unlock progress, not slow it down. Our clients — from fintechs and crypto platforms to banks and credit unions — use our API to power their banking infrastructure. Our people power our technology and shape the way we work. We are a group of ambitious, collaborative people who challenge the norm and believe in fairness, autonomy and choice. We empower people with the tools to learn, grow and contribute to our clients’ success. About the role You’ll join the Developer Experience team as an AI Enablement Engineer, helping ClearBank take the next step in how AI is used responsibly and effectively across software engineering. We are already exploring meaningful AI usage across engineering; this role is about helping turn that exploration into scalable, observable and well-governed engineering practice. This is not a pure model-building role and it is not simply about giving engineers access to tools. You will help teams apply AI in real delivery workflows, understand where it genuinely improves outcomes, and support the development of safe, practical patterns that can be used across multiple teams. You will be * Helping engineering teams apply AI within coding, testing, review, debugging, documentation and delivery workflows. * Working with engineers to identify where AI creates genuine leverage and where it introduces risk or noise. * Supporting the rollout of AI-enabled practices across teams, with an emphasis on adoption, repeatability and practical enablement. * Helping define how ClearBank measures the impact of AI on developer experience, productivity, quality and release cadence. * Contributing to governance, auditability, observability and guardrails for responsible AI usage. * Working collaboratively with Security, Model Risk and other partners to keep controls proportionate and non-blocking. * Sharing patterns, examples and guidance that help engineers use AI safely and effectively. What you will be doing * Evaluate AI-assisted development tools, copilots, agentic workflows and workflow-integrated capabilities based on evidence and fit for purpose. * Help teams embed AI into SDLC workflows without creating brittle side channels or unmanaged risk. * Support practical approaches to AI usage observability, including adoption, usage patterns, effectiveness and quality indicators. * Explore or contribute to platform capabilities such as LLM access patterns, guardrails, workflow integrations or internal developer tooling. * Capture feedback from engineering teams and turn it into improvements, guidance and repeatable practices. * Build relationships across engineering and wider ClearBank teams using AI, helping avoid duplication and share what works. What we are looking for * Strong background in software engineering, platform engineering, DevEx or DevOps. * Hands-on experience using AI-assisted development tools or LLM-enabled workflows in real engineering environments. * Evidence of improving engineering workflows, developer experience or productivity within a team or across adjacent teams. * Curiosity and pragmatism around AI, with a focus on outcomes rather than novelty. * Ability to reason about AI governance, guardrails, model/tool evaluation and safe usage patterns. * Comfortable working in or with regulated environments, ideally financial services, banking, payments, fintech or another controlled environment. * Familiarity with engineering productivity, quality or adoption metrics. * Strong communication skills and the ability to explain complex ideas clearly to engineers and stakeholders. * Collaborative, empathetic and motivated by enabling others to succeed. * Exposure to Azure, .NET or Azure DevOps would be useful, but is not a requirement. What we offer * Flexible working philosophy, empowering employees to manage their time in partnership with their line manager. * Spacious and well-equipped London office. * 27 days annual leave per year, plus flexible bank holidays. * Option to work abroad for up to 30 days in a rolling 12-month period. * Regular company-wide socials. * A couple of days per year to volunteer with a chosen charity. * Private healthcare and discounted dental cover, with healthy living perks and discounts. * Enhanced family-friendly leave. * The opportunity to join an innovative team building a bank fit for the future. A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.