Retail Experience Assistant (Multiple)

Roland

ROLAND STORE ASSISTANT MANAGER JOB OUTLINE: Based: Roland Showroom on Denmark Street, London Reports to: Roland London Store Manager Hours: Full Time (including weekend work) THE COMPANY: Roland Europe Group Ltd Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. You'll be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone. At Roland, you will find a friendly, down-to-earth atmosphere. You'll work for a company with global activities, but it doesn't feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves. If you also have a passion for Roland, our products or music in general, you might just be our perfect match. THE POSITION: The Roland Store is entirely about creating an exceptional customer experience, maximising sales opportunities and to nurture loyalty and advocacy. * To assist the London Store Manager in maximising the success of the Roland Store in London and the Product Specialists within the store, by assisting in all operational aspects, driving sales, ensuring the Roland Store Customer Journey is being followed with all customers, whilst minimizing costs. * To collaborate with the London Store Manager, European Retail Manager, and the Retail Area Manager, to maximise retail sales within the London Store, from the website as well as from other B2B and B2C channels, in line with agreed plans and growth targets. * To work closely with the London Store manager and REG marketing team, identifying opportunities for new and engaging on-line content that is ‘On Brand’ with Roland. * To assist in the development and manage the database of existing, new, and potential customers, whilst recognising the critical importance of maintaining regular contact with existing customers to provide post sales service such as how they are getting on with recent purchases via Active Campaign and Backstage. * To ensure that the store maintains adequate display and back up stock at all times, to monitor stock levels across all store and third-party warehouse locations, * To oversee the order fulfilment and delivery processes to meet customers’ and the store’s expectations and ensures that shrinkage of stock is avoided at all costs. * To lead by example, manage, motivate, train, develop and measure the performance of all Roland London Store Product Specialists through tailored induction and continuous development training programmes. * Self-motivated to advance personal product knowledge, sales skills and demonstration expertise across all Roland, Boss and DW product categories to build the brand awareness in line with market trends. * To assist the London Store Manager to train and develop each Product Specialist to exceed all retail and operational targets as well as business and personal objectives. * Ensure the London Store and our Retail Product Specialists deliver exceptional standards of store presentation, product knowledge, customer service and organisation to build the Roland brand. * To undertake quality research, business analysis and then construct training and development plans with each of the product specialists within the London Store. * Fully integrated within the culture of the Roland, passionate about the overall Roland, Boss and DW sales across the business, constantly thinking of new ways to innovate and drive traffic to all the London Store. ACCOUNTABILITIES: * Support the Store Manager in driving sales growth, profitability and exceptional customer service standards across the store and online channels. * Lead, coach and motivate the store team to achieve sales targets, deliver outstanding product demonstrations and provide expert product knowledge. * Monitor sales performance, stock levels and store KPIs, taking action to improve results and maximise commercial opportunities. * Assist with recruitment, onboarding, training and ongoing development of Product Specialists through regular coaching, feedback and performance reviews. * Ensure the store is visually merchandised to a high standard, with promotional activity, pricing and product displays maintained in line with company guidelines. * Oversee stock management processes, including deliveries, transfers, stock checks and inventory accuracy, ensuring efficient operational performance. * Build strong working relationships with internal departments and external partners to support business objectives and customer satisfaction. * Handle customer queries and complaints professionally, using feedback to continuously improve the customer experience. * Maintain high standards of communication, organisation, reporting, health & safety and compliance across all store operations. * Act as a role model for company values, operational excellence and continuous improvement within the retail team. EXPERIENCE, SKILLS & QUALIFICATIONS REQUIRED: * Strong analytical and problem-solving skills. * Experience in leading a team. * Excellent organisational and time management skills to handle multiple priorities and to meet deadlines. * Strong attention to detail and accuracy in preforming stock counts, reconciliations and data entry tasks. * Ability to work well under pressure and adapt to changes as they present themselves. * The post includes regular manual handling activities, including moving and repositioning items of varying weights. * Proficiency in using Microsoft Office applications, particularly Excel and Outlook. * The communication skills to comfortably converse, build relationships and interact appropriately with individuals, customers, and the wider Roland/BOSS team team—at all levels. * An interest and knowledge in music and musical equipment, would be a bonus, but is not essential, as we can teach what is required in this role. THE PACKAGE: * Competitive benefits package

Soho House

The Role... Reporting into the Senior Merchandiser, the Junior Merchandiser will support the delivery of sales, stock, intake and profitability targets across all channels. This is a development role for someone with strong analytical foundations who is ready to take on greater ownership of WSSI management, range planning and trading. The successful candidate will be an excellent communicator with strong Excel skills, a commercial mindset, and a genuine passion for retail. Major / Key Accountabilities.. Sales & Trading * Run and review trading reports to identify best and worst sellers, and make commercial recommendations to drive sales * Forecast sales demand and track sales performance against targets, highlighting risks and opportunities * Undertake regular store visits to assess trade, and feedback insight to the wider team * Analyse sales data, identify trends and make actionable recommendations to optimise range performance Supply & Supplier Management * Build and maintain supplier production forecasts, at fabric and product level with the objective of reducing supplier lead times * Monitor fabric availability/levels across the supply base to ensure optimal production lead times and minimising fabric liability * Develop strong supplier relationships through regular meetings and proactive communication Range Building  * Build and own range building documents, option counts and sales and stock plans * Contribute to range planning by ensuring the product range is commercially balanced, free from gaps or duplication, and aligned to brand strategy * Discontinuation and life cycle management  Collaboration & Supplier Relations * Work closely with the Buying and Product Development teams to ensure future product ranges are commercially strong and reflect market trends * Build and maintain supplier production forecasts with the aim of reducing lead times Team & People * Deputise for Senior Merchandiser * Supervise junior team members  Qualifications & Experience.. * Currently at Junior Merchandising level or experienced Assistant Merchandiser level (AM) * Multi-channel experience (retail, online and wholesale) is desirable * Advanced in Microsoft Excel, Strong analytical, organisational and planning skills * Excellent verbal and written communication skills * Ability to build effective working relationships internally and externally * Commercially minded with an ability to identify trends and translate data into actionable recommendations * Problem-solving ability: able to identify and resolve issues related to stock, sales, or other merchandising challenges * Ability to work well under pressure and manage multiple priorities in a fast-paced environment Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Soho Friends Membership * 50% off Food & Drink, 7 days a week * Staff Room Rates * Private Health and Dental Care * Weekly Pay * Life Assurance * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy on Fridays * Season Ticket Loan * Christmas Office Closure * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

ITX Sverige AB

DO SOMETHING AMAZING EVERY DAY We are looking for an Assistant Store Manager to Pull & Bear Mall of Scandinavia As an Assistant Store Manager at Pull&Bear Mall of Scandinavia, you will play a key role in leading the store together with the Store Manager. You will inspire, coach and develop your team while driving sales, delivering an outstanding customer experience and ensuring excellent store operations every day. This is a role for someone who thrives in a fast-paced retail environment, enjoys developing people and has a passion for fashion, commerciality and creating great results through teamwork. Your Responsibilities Leadership & People - support, coach and inspire the team to achieve their full potential through regular feedback, training and development. Commercial Performance - analyse sales, KPIs and commercial opportunities to maximise store performance and achieve business goals. Customer Experience - ensure every customer receives an exceptional shopping experience by leading through example and maintaining high service standards. Visual Merchandising - work closely with the Visual Commercial team to ensure product presentation reflects the Pull&Bear brand while driving sales through inspiring displays and commercial decisions. Operations & Store Standards - ensure efficient daily operations, stock management and compliance with company procedures and operational standards. Planning & Organisation - support scheduling, productivity and resource planning to ensure the right people are in the right place at the right time. Health, Safety & Wellbeing - promote a safe, inclusive and positive working environment where wellbeing and teamwork are always a priority. Loss Prevention & Sustainability - contribute to stock accuracy, inventory management, shrinkage control and sustainable ways of working. Collaboration - partner closely with the Store Manager and Area Team to continuously improve store performance and create an engaging workplace. BE YOURSELF – What You Bring Previous leadership experience within retail, preferably in fashion. Strong commercial awareness with the ability to analyse results and identify opportunities. A genuine passion for fashion, people and creating memorable customer experiences. A positive and inspiring leadership style that motivates and develops others. Confidence to make decisions, take initiative and adapt in a dynamic environment. Excellent organisational skills with the ability to prioritise and manage multiple tasks. Strong communication skills and a collaborative mindset. A role model who leads by example and embraces change with energy and enthusiasm. AT INDITEX WE LOVE YOU FOR WHO YOU ARE! As one of the world's leading fashion companies, we celebrate diversity, champion inclusion and are committed to creating equal opportunities for everyone. We proudly support the LGBTQI+ community and believe our differences make us stronger. We are also committed to making our recruitment process accessible and inclusive by providing reasonable adjustments whenever needed. Apply now and take the next step in your leadership journey with Pull&Bear!