Senior Director, People Technology

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, trust is our product. Protecting the integrity of our platform is critical to maintaining the confidence of millions of consumers and businesses around the world. As fraud and abuse tactics continue to evolve in sophistication and scale, we’re investing in stronger, smarter capabilities to detect threats, prevent harm, and reinforce trust across our ecosystem. We’re now looking for a Senior Director of Fraud & Investigations to lead and evolve Trustpilot’s global fraud and investigative capabilities. This role sits at the centre of some of the company’s most important trust challenges — shaping strategy, strengthening operational excellence, and partnering closely with Product, Engineering, Data Science, Legal, and Policy teams to stay ahead of increasingly complex threat actors. This is not just about enforcement. It’s about designing scalable systems, signals, and interventions that protect the platform while maintaining fairness for legitimate users and businesses. Reporting into senior leadership, you’ll combine strategic thinking with hands-on execution to build a modern, intelligence-led fraud function that enables Trustpilot to scale with confidence. What you’ll be doing: * Define and lead the fraud strategy: Develop and evolve Trustpilot’s global fraud and abuse strategy, identifying emerging threats, shaping risk frameworks, and providing meaningful insights and reporting to senior leadership. * Strengthen detection and prevention capabilities: Partner closely with Product, Engineering, and Data Science teams to build and optimise scalable fraud detection systems, balancing platform protection with user experience and fairness. * Lead complex investigations and enforcement actions: Oversee high-impact investigations into organised fraud and abuse, establishing clear investigative standards and ensuring consistent, defensible enforcement decisions. * Drive operational excellence across the function: Build efficient workflows, tooling, and case management processes that improve quality, speed, scalability, and operational efficiency across investigations and enforcement activities. * Build intelligence-led capabilities: Establish proactive intelligence and monitoring capabilities to identify emerging abuse vectors, detect patterns, and strengthen Trustpilot’s ability to prevent fraud before harm occurs. * Partner across the organisation: Collaborate closely with Legal, Policy, Communications, Product, and Trust teams, translating complex fraud and platform integrity issues into clear business, operational, and reputational risks. * Represent Trustpilot externally: Act as a senior voice on platform trust and fraud prevention with external stakeholders, including regulators, industry partners, media, and investors where appropriate. * Lead and develop a global team: Build, inspire, and develop a high-performing international team of fraud specialists and investigators, fostering a collaborative, accountable, and mission-driven culture. Who you are: * An experienced fraud, trust & safety, or investigations leader with a strong track record operating within scaled digital platforms, marketplaces, fintech, or high-growth technology environments. * Proven in building and leading high-performing fraud or investigations teams, balancing strategic direction with operational delivery and execution. * Highly credible working cross-functionally with Product, Engineering, and Data Science teams to develop modern fraud detection and prevention capabilities, including exposure to machine learning-driven approaches. * A strong investigator with sound judgement and experience leading complex, high-stakes investigations and enforcement decisions in ambiguous or fast-moving environments. * Strategic and commercially minded, able to think like an adversary while balancing platform protection, user experience, and business impact. * An influential communicator who can clearly articulate complex fraud trends, risks, and decisions to both technical and non-technical stakeholders, including executive leadership. * Operationally rigorous and solutions-oriented, with a passion for improving processes, tooling, scalability, and investigative effectiveness. * Calm under pressure, highly curious, and motivated by protecting platform integrity and strengthening trust for consumers and businesses globally. What’s in it for you: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * Restricted Stock Units * Private Medical Insurance * Critical Illness Cover * 25 days holiday per year, increasing to 28 days after 2 years of employment  * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career * Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! #LI-SK1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration  The role   You'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations unlock value through data, AI and modern digital platforms. Our capability is end-to-end; from strategy, discovery and advisory through to architecture, delivery and optimisation. We help clients balance business ambition with technical feasibility, ensuring transformation delivers measurable outcomes, not just great ideas. Working across sectors including financial services, retail, automotive, media, healthcare, public sector and consumer brands, you'll encounter a diverse range of challenges, levels of maturity and transformation priorities. Success in this role requires the ability to adapt your approach to different client environments while maintaining a relentless focus on value and impact. As a Data Director, you'll help organisations define future-state data ecosystems, modernise cloud and data platforms, unlock AI opportunities and build scalable capabilities that drive long-term growth. You're a consulting leader who thrives in complex enterprise environments, helping organisations turn data, AI and technology into measurable business outcomes. You're equally comfortable facilitating C-suite conversations, shaping transformation roadmaps and guiding clients through large-scale change. You combine strategic thinking with hands-on technical credibility. Whether defining a data strategy, designing an operating model, modernising a cloud platform or exploring GenAI opportunities, you stay close to delivery and work alongside architects, engineers and product teams to turn vision into reality. You excel in ambiguity, bringing structure to complex challenges and aligning stakeholders around a clear path forward. You connect business objectives, customer needs, operations, technology and data to design solutions that scale across organisations, not just individual systems. You'll build trusted relationships with senior stakeholders, identify growth opportunities and contribute to new business development, while mentoring and developing consultants, architects and engineers across the wider practice. Most importantly, you're pragmatic. You focus on outcomes over theory, balancing strategic ambition with practical delivery to create lasting impact for clients. Must have qualifications * Proven experience leading enterprise-scale data transformation or AI programmes  * Strong consulting background with experience operating in complex client environments  * Experience shaping modern data strategies, architectures and operating models  * Deep understanding of cloud data ecosystems across GCP, AWS or Azure - GCP experience is essential. * Experience working with modern data platforms and technologies such as Databricks, Snowflake, Fabric or equivalent ecosystems  * Strong stakeholder management and facilitation skills, including experience engaging senior leadership audiences  * Hands-on technical credibility across data engineering, analytics, AI or architecture disciplines  * Experience balancing strategic advisory with practical delivery leadership  * Ability to operate in ambiguity and bring structure to evolving transformation programmes  * Strong systems thinking, connecting business goals, technology, operations and data  * Commercial awareness, including experience contributing to proposals, pre-sales or account growth  * Experience working within agile, cross-functional delivery environments  * Excellent communication and presentation skills  * A collaborative and pragmatic mindset focused on measurable outcomes  If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognise that talent comes in many forms, and we value diverse perspectives and a willingness to learn. Commitment to reaching all kinds of people  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. The benefits   This is a full time position based in the UK.  Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.  Your application process Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.  About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. The Role Legora grew from 40 to 600 people in 18 months across Europe, the US, and APAC. The next phase is 1,500. You'll design the programs that shape how people join, grow, and perform here: onboarding, performance, manager development, and market expansion support, each one built from the ground up. You'll lead a team of five and growing, and report into the VP of People. The company is at the point where the People programs you build will define the experience for the next thousand people who join. What You'll Do * Own onboarding end to end: the experience, the content, the logistics, and the measurement. Design for a company adding people fast across multiple time zones and legal entities, where the first few weeks set the tone. * Build and run the performance framework. Define how Legora sets expectations, gives feedback, and makes promotion and pay decisions at scale. Partner with HRBPs to make sure it lands consistently across functions and geographies. * Own manager development. Legora has grown its management layer quickly across multiple markets; this role builds the infrastructure to support and develop them. Design the programs, identify the gaps, and work with leaders to close them. * Lead the People program workstream for market expansion. When Legora enters a new geography, this role owns the People side: onboarding localisation, policy adaptation, and the employee experience from day one. * Partner with People Tech on the system and data layer that sits behind every program. Own the process design; let People Tech own the tooling. * Build the operating rhythm across the People function: the cadences, the planning cycles, and the cross-functional touchpoints that keep a fast-moving People team coordinated. What You Bring * Experience building People programs in a company scaling through a similar headcount inflection point. You've designed onboarding and performance frameworks that scaled with the business and held up under pressure. * A track record of leading manager development at scale. You understand what good management capability looks like at a fast-growing tech company and you've built programs to develop it. * Experience supporting geographic expansion from a People perspective. New markets, new employment law, new employee experience challenges, you've navigated all of it before. * Comfort working at the intersection of People programs, People Tech, and HRBPs, with a clear sense of how the functions connect and where the handoffs sit. * A team leadership track record. You've managed and developed People professionals and have the appetite to build a function alongside a fast-moving business. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.