
Sumup · London
About the team The Global Bank engineering organisation is responsible for the financial infrastructure that powers SumUp's banking products across multiple ma...
About the team
The Global Bank engineering organisation is responsible for the financial infrastructure that powers SumUp's banking products
across multiple markets — and this role sits at the heart of it. As a Senior Engineering Manager, you'll provide leadership across
a critical product area and cross-cutting initiatives, ensuring engineering delivery is resilient, scalable, and aligned with
regulatory requirements. What makes this opportunity genuinely exciting is that you won't just be stepping into an existing
structure — you'll be the first Senior EM based in London, with the mandate to build a team around you and grow a meaningful
engineering presence in one of the world's strongest tech talent markets.
🤓Learn more about the Global Bank at SumUp
What you'll do
conversations, while also directly managing a small squad of engineers in London
and driving delivery across squads and tribes
workflows, setting standards that go beyond a single squad
follow-through
and are audit-ready
across the tribe
You'll be great for this role if …
in a complex, multi-squad environment
and contribute meaningfully to technical decisions
through shifting priorities with confidence
readiness are part of the day-to-day
Why you should join SumUp
setup
environment where everyone's perspectives are respected and embraced
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them
to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and
customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by
global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping
our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for
personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone
belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't
make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality,
sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by
company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form
is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on
LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is
only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
About the team The Developer Experience team owns the internal platform that every SumUp engineer touches daily: CI/CD pipelines, observability tooling, our developer portal, and an emerging AI platform. It's a high-visibility role: the work you lead directly shapes the productivity of hundreds of engineers across the company. We're looking for an experienced Engineering Manager to take full ownership of this domain, grow a team of seven engineers, and define what great developer experience looks like at SumUp as we scale. What you'll do * Lead and develop a growing team of 5+ highly motivated engineers across observability, CI/CD, developer portal (Backstage), and FinOps tooling — setting clear priorities and establishing strong ways of working * Own and evolve the technical roadmap across all DevEx domains, communicating trade-offs clearly to engineering leadership and internal stakeholders * Shape the AI Platform domain from the ground up — defining its charter and identifying where AI tooling adds real value for SumUp engineers * Partner with product engineering managers and platform peers to drive measurable improvements in deploy frequency, onboarding time, and support load * Build the case for how the team needs to grow, identifying skill gaps and preparing the organisation for a future where this role leads other engineering managers You'll be great for this role if… * You have proven experience leading platform, infrastructure, or internal tooling teams at a senior engineering manager level, with a track record of owning a technical domain end-to-end * You bring strong technical foundation across the DevEx stack: CI/CD, observability (Prometheus, Grafana, or equivalent), Kubernetes-based platforms - sufficient to make sound architectural decisions and earn engineer trust * You know how to lead through ambiguity and organisational change, including reorgs, scope shifts, or leadership transitions * You can build and communicate a product-style roadmap for a platform domain, with clear prioritisation and a narrative that lands with both engineers and senior stakeholders * You have a genuine curiosity about AI tooling in an engineering context and the confidence to lead a greenfield domain in this space Why you should join SumUp * 🌎 Opportunity to work with a truly global, multicultural team from our central London office location - this involves an office-first setup * 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success * 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education * 🌴 Break4me: 1-month sabbatical after 3 years of service * 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team * 🏖️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves * 🏥 Health matters: private health insurance, including optical and dental * 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta * 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) * 🛡️ Peace of mind: life insurance from MetLife for 2× your salary About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
ABOUT THE OPPORTUNITY We are looking for an Engineering Manager - Content API (f/m/d) to lead a high-performing, remote-first web development team based in Europe who are driving Contentful’s technical strategy for content and entity reusability. The role will focus on enhancing the management capabilities of the platform to enable re-use of the core content entities, such as Content Types and Entries, and establishing strong governance systems to enable Enterprise organisations to manage how that content is shared and used within their ecosystem. You’ll partner closely with cross-functional teams to ensure alignment between technical goals and business objectives, driving scalable, high-performance solutions that power Contentful’s website and user experiences. WHAT TO EXPECT? In this role, you’ll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to drive success for our site visitors and internal site users, and deliver impact against business goals. * Lead and grow a globally-distributed web development team, ensuring a culture of high performance, collaboration, and continuous improvement. Mentor and develop team members across all levels. * Define the team roadmap, with a particular focus on managing entity re-use and enterprise governance systems, as well as maintaining and optimizing existing content management systems and services (both frontend and backend). The EM is accountable for collaborating with Product and Design to craft the roadmap and ensuring its successful execution. * Work closely with stakeholders in Product, Design, Research, Infrastructure, and Security to translate business needs into technical solutions, ensuring seamless integration of the CMS & Editorial Experience with the rest of Contentful’s ecosystem (APIs, entities, etc.). * Oversee the technical approach for integrating and scaling the platform's content management features (such as Content Models, Collections and Locales) on contentful.com. Ensure that the architecture remains performant, secure, and scalable as user needs grow. * Guide the team through solutioning, coding, testing, and deployment. Ensure adherence to best practices in coding, architecture, and testing. Foster a collaborative, innovative development environment. * Mentor junior and senior developers, promoting technical excellence and helping to build individual and team growth through hands-on leadership and ongoing feedback. * Oversee day-to-day web development operations, ensuring that the team has the capacity to cover all technical tasks, maintenance, and new feature development, all while ensuring global coverage for continuous web operations. * Work with Product Managers to define, prioritize, and execute the roadmap, balancing user impact with business objectives. Ensure clear communication of goals, progress, and blockers to stakeholders. WHAT YOU NEED TO BE SUCCESSFUL We’re looking for an enthusiastic Engineering Manager who is excited to build a cutting-edge web experience. To succeed in this role, you: * 5+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions. * Are proficient in web technologies (e.g., TypeScript, JavaScript, React, Node.js) and familiar with headless CMS platforms (preferably Contentful). * Excel at optimizing performance and scalability, with experience handling complex content structures and large datasets. * Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You’re eager to work with the latest technologies and products. * Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals. * Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. * Bring people management experience with familiarity in performance reviews, check-ins, and calibration sessions to ensure consistent feedback and growth. * Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team. BONUS: * Experience with API-first platforms and optimizing front-end systems that consume complex API data. * Familiarity with Enterprise governance models and needs * Knowledge of data privacy and security best practices in web technologies. * Good understanding of content modelling and structured content concepts and how they integrate into cross-channel platforms (e.g. web, mobile). * PostgreSQL knowledge, including designing, optimizing, and maintaining relational databases, with a focus on ensuring scalability, reliability, and performance of data-driven applications WHAT’S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days * Time off to care for and focus on your growing family * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core products and platforms, and our vision is to become the financial operating system for platforms and marketplaces globally. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella are Connect, Money Management, and Crypto. Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. WHAT YOU'LL DO As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. RESPONSIBILITIES * Independently define, scope, and drive functional and technical delivery of key team and org-wide programs/initiatives. * Partner with Engineering Managers, Product Managers and other cross-functional partners to define, scope, and drive large programs to conclusion. * Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria. * Make substantial improvements to how the teams you work with communicate and operate to significantly increase productivity and efficiency. * Define and produce high quality written proposals, communications and documentation. * Leverage data and acquired knowledge to inform technical decisions and contribute to your organization's strategy. * Create widely circulated plans, driving consistency, clarity and building alignment across teams. * Help influence peers / leaders and build consensus while dealing with ambiguity. * Mentor new TPMs and actively contribute to the TPM hiring process. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 6+ years of software engineering, systems engineering and/or technical program management experience. * Excellent analytical skills; you digest complex information and make recommendations. * You have a track record of independently managing programs across all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. * You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. * You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. * Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. * Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution. * Users-first and customer-focused mindset. PREFERRED QUALIFICATIONS * * Experience in a global FinTech or banking organization.