
Stripe · London
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ...
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the
most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission
is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted
relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver
more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
across teams interacting directly with the user via support channels, external documentation, or product and feature feedback
or development
subjects not limited to fraud, disputes, declines, product adoption, and global expansion
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you
are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
business-level and technical conversations at multiple levels of the organization
processes
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Team: Neo4j’s managed cloud offering, Aura, brings the power of graph databases to the cloud. We are seeking an experienced Software Engineer - Identity and Access Management to architect, implement, and manage enterprise IAM strategies. This role requires strong technical skills and a keen interest in the identity and access management (IAM) domain and is a good fit for someone who enjoys working with different teams to build secure, scalable, and compliant IAM solutions for AuraDB. You will work closely with security architecture, development, infrastructure, and product teams to consolidate IAM capabilities across critical applications and systems. This position is ideal for someone who thrives in both planning and hands-on execution. The Role: IAM Architecture & Implementation * Contribute to shaping the IAM roadmap and design an architecture that brings together the IAM domains across Aura. * Develop and maintain scalable IAM solutions including identity governance and authentication frameworks. Authentication & Authorization * Implement and manage tooling for configuring authentication protocols (OAuth2, OIDC, SAML, LDAP, MFA) and lifecycle management (SCIM). * Integrate with enterprise SSO providers (Okta, Azure AD, Ping Identity, etc). * Design and implement relevant access control paradigms for differing business use cases (RBAC, ABAC, PBAC, ReBAC, FGA). * Manage application authentication via Auth0. * Develop access control policies based on least privilege principles. * Support various authentication and encryption methods: JWT, service accounts, workload identity including SPIFFE/SPIRE, client credentials, mTLS, request signing. Security & Compliance * Apply zero trust principles and secure identity patterns for internal/external systems. * Assess and manage IAM attack surfaces and ensure compliance with industry standards and regulatory requirements (SOC 2). Collaboration & Leadership * Collaborate with engineering, UX, and business stakeholders using Agile methodologies. * Mentor team members on IAM technologies and best practices. * Produce clear, well-structured documentation for technical and non-technical audiences EXPERIENCE: Required * 7+ years of backend development or software engineering experience. * Familiarity and exposure to software development with IAM systems (Okta, Auth0, Ping Identity, Oracle Access Manager, AWS IAM, Azure AD/Entra ID). * Deep understanding of IAM principles, authentication/authorization protocols, and identity lifecycle management. * Solid grasp of identity security frameworks, protocols, and secure design patterns. * Experience with Python or GoLang. * Experience with at least one of the major cloud providers (GCP, AWS, Azure). Preferred * 3+ years of professional experience in Identity and Access Management. * Familiarity with Kubernetes #Li-Hybrid Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core products and platforms, and our vision is to become the financial operating system for platforms and marketplaces globally. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella are Connect, Money Management, and Crypto. Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. WHAT YOU'LL DO As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. RESPONSIBILITIES * Independently define, scope, and drive functional and technical delivery of key team and org-wide programs/initiatives. * Partner with Engineering Managers, Product Managers and other cross-functional partners to define, scope, and drive large programs to conclusion. * Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria. * Make substantial improvements to how the teams you work with communicate and operate to significantly increase productivity and efficiency. * Define and produce high quality written proposals, communications and documentation. * Leverage data and acquired knowledge to inform technical decisions and contribute to your organization's strategy. * Create widely circulated plans, driving consistency, clarity and building alignment across teams. * Help influence peers / leaders and build consensus while dealing with ambiguity. * Mentor new TPMs and actively contribute to the TPM hiring process. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 6+ years of software engineering, systems engineering and/or technical program management experience. * Excellent analytical skills; you digest complex information and make recommendations. * You have a track record of independently managing programs across all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. * You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. * You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. * Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. * Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution. * Users-first and customer-focused mindset. PREFERRED QUALIFICATIONS * * Experience in a global FinTech or banking organization.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What You’ll Be Doing: * Salesforce Development & Architecture * Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs * Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance * Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting * Integrate Salesforce with internal and external systems using APIs and various integration patterns * Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy * Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation * Support incident management and processes directly within Salesforce through custom development and troubleshooting * Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions * Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues * Apply declarative change solutions to project delivery work * Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes * Maintain Trustpilot system auditing evidence and documentation * Provide mentoring & coaching to more junior Administrators for skills development * Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning Who You Are: Technical Skills * Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued * 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions * Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components) * Experience with Agentforce is a strong plus * Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus * Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events * Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. * Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications * Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines Collaboration * Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members. Adaptability * A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. * Ability to adapt to changing project requirements and priorities in a dynamic development environment. Process Orientation * Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. * Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Who We Are: We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What’s In It For You: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * 25 days holiday per year, increasing to 28 days after 2 years of employment * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for - or work remotely if you prefer * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still Not Sure? We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.