At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the

universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's

still so much exciting work to do. Come join us at the heart of trust!

At Trustpilot, trust is at the center of everything we do. As a global platform operating at the intersection of consumers,

businesses, technology, and transparency, the way we communicate matters deeply. Every story we tell, every issue we navigate, and

every narrative we shape contribute to how millions of people perceive Trustpilot around the world.

We’re now looking for a VP of Communications to define and lead Trustpilot’s global communications strategy during a pivotal stage

of growth and transformation. This is an opportunity to shape the reputation of a publicly listed technology company operating in

one of the most scrutinised and fast-moving digital spaces. Reporting to the Chief Customer Officer, you’ll lead Trustpilot’s

global communications function across Corporate, Consumer and B2B communications, with primary accountability for reputation

management and brand building, focused on elevating our brand perception, strengthening our voice in the market, and ensuring we

remain a trusted authority in transparency, integrity, and consumer advocacy.

This is a high impact leadership role operating at the intersection of corporate reputation, media strategy, crisis management,

and communication innovation. From navigating complex reputational challenges and driving integrated global campaigns, to

modernising the communications function through AI and emerging technologies - this role is about building long-term trust and

commercial impact at scale.

If you’re a strategic communications leader with deep public company experience, strong judgment, and a passion for sharing global

narratives in a fast-moving tech environment, this role is for you.

What you’ll be doing

Lead Trustpilot’s global communications strategy: Shape and execute a communications strategy that strengthens Trustpilot’s

reputation and positions us as a leader in trust, transparency, and consumer advocacy.

Drive perception through storytelling: Lead impactful campaigns and thought leadership initiatives across earned and owned

channels to elevate Trustpilot’s global profile.

Operate in a high-scrutiny public company environment: Advise senior leadership on corporate reputation, external positioning,

and communications risk within a UK-listed business.

Lead crisis and issues management: Own Trustpilot’s crisis communications framework and manage complex reputational issues with

clarity and confidence.

Drive integrated Consumer and B2B brand building and communications: Own the global brand building strategy, driving integrated

campaigns that increase consumer brand awareness while strengthening Trustpilot’s value proposition for businesses.

Modernise through AI and technology: Champion the use of AI and emerging technologies to improve insight, efficiency, and

communications effectiveness.

Build and lead a high-performing team: Develop a global communications organisation focused on high performance, collaboration,

and continuous learning.

Partner cross-functionally: Work closely with teams across Marketing, Product, Legal, Investor Relations, Public Affairs,

Customer, and People to align communications with business priorities.

Manage external agencies and budgets: Oversee global agency relationships and manage the communications budget with a focus on

impact and efficiency.

Who you are

An experienced communications leader: You have significant experience leading global communications within a UK-listed or

US-listed business.

A strong storyteller and reputation builder: You know how to shape compelling narratives that strengthen brand perception at

scale.

Experienced across Corporate, Consumer, and B2B communications: You’ve led integrated communications strategies across multiple

audiences and markets.

A trusted crisis leader: You bring sound judgment and resilience when navigating high-pressure reputational challenges.
AI-curious and future-focused: You’re excited by how AI and technology can modernise communications and improve impact.
Experienced both agency-side and in-house: You bring a balanced perspective across strategy, storytelling, and execution.
A builder of high-performing teams: You create clarity, accountability, and strong team cultures.
Commercially minded and pragmatic: You know how to drive measurable results with focused investment and prioritisation.
An exceptional communicator and influencer: You build trusted relationships and influence confidently at all levels of an

organisation.

Resilient and action-oriented: You stay calm under pressure and combine strategic thinking with hands-on delivery.

What’s in it for you

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
Restricted Stock Units
Private Medical Insurance
Critical Illness Cover
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
Pension and life insurance
Health cash plan, online GP, 24/7, Employee Assistance Plan
Full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can

ask for

Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG

activities, and team socials.

Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
Independent financial advice and free standard professional mortgage broker advice
Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at

whatever stage of your career

Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to

enable world-class leadership

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your

experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the

requirements, we'd still really like to hear from you!

#LI-SK1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of

trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help

consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual

Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in

Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we

create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal

symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an

equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans,

doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to

shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different

viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to

race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity,

disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is

appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as

necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the

recruitment process more generally, please let us know by contacting our Talent Acquisition Team

(talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Roll

VP of Communications

Kategori

Försäljning, inköp, marknadsföring

Plats

London

Publicerad

1 juli

Sista ansökningsdag

15 augusti

Liknande jobb

VP of Investor Relations

Legora

New York City•Publicerad: 20 maj•Sista ansökan: 15 aug.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. About the role We recently closed a $550M Series D at a $5.55B valuation, backed by Accel, Benchmark, Bessemer, General Catalyst, ICONIQ, and others. We've grown from 40 to 500 people in under a year. The U.S. is quickly becoming our largest market by revenue. And we're just getting started. We're looking for a VP of Investor Relations to build and lead this function at Legora, someone who can own the relationship between the company and our investor community, and help us tell our story at the highest level. This is a senior, high-visibility role working directly with the CEO and CFO. What you'll do * Build the IR function from the ground up: Own the strategy, messaging, materials, and reporting cadence across our existing and prospective investor base. * Be the face to the investor community: Serve as the primary point of contact for institutional investors, venture partners, and financial media, domestically and internationally. * Shape the narrative: Partner with our CEO and CFO to translate financial performance, product velocity, and market position into a compelling, consistent story. * Own board and investor materials: Lead preparation of board packs, investor updates, presentations, and data packages, accurate, timely, and always high quality. * Deepen cap table relationships: Keep existing investors close, field inquiries, manage communications, and surface opportunities across our sophisticated multi-party cap table. * Track and communicate the metrics that matter: Define the KPIs our investor base cares about, ARR, NRR, CAC, LTV, Rule of 40, and ensure they're communicated clearly and consistently. * Stay sharp on the market: Monitor the competitive landscape, peer benchmarks, and SaaS/AI market dynamics to keep our positioning and messaging current. Who you are * You have 8+ years in investor relations, investment banking, buyside investing, or equity research, with meaningful time in SaaS or enterprise tech. * You know SaaS business models and the financial metrics institutional investors care about. You can build the model and explain it in a room full of VCs or analysts. * You've supported fundraising processes at high-growth, venture-backed companies and represented the company at investor conferences and roadshows. You know what institutional investors expect and how to run a process at pace. * You've built and maintained investor relationships across complex cap tables and navigated sophisticated, multi-party stakeholder dynamics. * You write and speak with clarity and precision. You can distill complex strategy and financials into narratives that land with sophisticated audiences. * You've supported or led fundraising at high-growth, venture-backed companies, Series C and beyond preferred. * You have an established network across institutional investors, VC, and/or investment banking, particularly in tech and SaaS. * You operate well with autonomy. You're a self-starter who takes ownership, moves fast, and holds a high bar for your own work. Nice To Have * Experience in legal tech or AI, or international investor relations (particularly across European markets). What's In It For You * Global collaboration: Partner with teams and clients across Stockholm, New York, London, and Sydney. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options via Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care * Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents * Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

AIRust

Director of Communications

Legora

New York City•Publicerad: 16 jan.•Sista ansökan: 15 aug.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. The Role We’re seeking a Director of Communications based in New York City to build and scale Legora’s external narrative in North America across press, exec communications, thought leadership, and strategic storytelling. You’ll own how we show up publicly — shaping the stories, messages, and moments that define the category and cement Legora as the most credible and exciting voice in AI for legal work. Reporting to the VP Communications in Stockholm, you’ll be embedded with the local Marketing and GTM teams, and work closely with teams across Marketing, Product, GTM, Legal, and Leadership, to translate what we’re building — and why it matters — into narratives that resonate with customers, media, talent, partners, and the broader industry. You’re a storyteller with precision, taste, and the ability to translate complexity into clarity. You thrive at the intersection of strategy and craft — able to zoom out to narrative architecture and zoom in to sentence-level detail. You’re fast, structured, and obsessed with building trust through truth. Communications is one of Legora’s most strategic levers for shaping the category. In a space full of noise and speculation, credibility is currency — and narrative discipline is a competitive advantage. The stories you create will influence how the industry understands AI for legal work, and why Legora is defining the frontier. If we succeed, it will be because our story is clear, our voice is trusted, and our narrative sets the pace for the category — not the other way around. What You’ll Do COMMUNICATIONS STRATEGY & NARRATIVE DEVELOPMENT * Build and execute Legora’s communications strategy for North America across earned channels. * Define messaging frameworks that clarify our category, technology, and customer value. * Develop and protect a consistent narrative that scales across teams and touch-points. MEDIA RELATIONS & PRESS OPERATIONS * Cultivate strong relationships with reporters covering AI, business, technology, and the legal industry. * Own the end-to-end press pipeline: pitches, briefings, media kits, and press activation moments. * Prepare spokespeople with clear talking points, briefing documents, and ongoing narrative coaching. EXECUTIVE COMMUNICATIONS * Partner directly with Leadership to craft high-signal external comms: speeches, op-eds, keynote scripts, long-form posts, and interviews. * Ensure a consistent voice across channels, reinforcing credibility, clarity, and category leadership. THOUGHT LEADERSHIP & CONTENT CREATION * Turn complex ideas (AI capabilities, legal workflows, customer adoption, product architecture) into accessible, compelling stories. * Develop long-form narrative assets: white-papers, announcements, deep dives, and industry POVs. * Develop campaigns around launches, milestones, and category moments. ISSUES MANAGEMENT & STRATEGIC POSITIONING * Monitor category conversations, emerging risks, competitive narratives, and external debates. * Advise leadership on communications decisions that require nuance, judgment, and speed. * Ensure Legora shows up with truth, clarity, and authority. MEASUREMENT & OPTIMIZATION * Build a measurement framework for communications impact across reach, sentiment, share of voice, and narrative resonance. * Run experiments with formats, channels, and message angles — scaling what moves the needle. * Maintain a library of messaging, resources, and reusable story assets. What You Bring * 5–7+ years of experience in communications, PR, editorial, or strategic narrative roles — ideally in high-growth, technical, or product-led environments. * Demonstrated experience owning press narratives and securing coverage that shapes perception. * Excellent writing, editing, and storytelling skills with an ability to simplify complexity. * Ability to build repeatable messaging frameworks and communication systems. * Experience preparing executives for media, speeches, or public commentary. * Analytical mindset with the ability to measure sentiment, coverage quality, and message pull-through. * Fluent English communication skills. What’s In It For You * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

AIRust

Head of Strategy & Business Operations

Adyen

Amsterdam; Chicago; New York•Publicerad: 30 juni•Sista ansökan: 15 aug.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Strategy & Business Operations The Strategy & Business Operations Lead will play a critical role in shaping and driving Adyen’s long term direction. This role sits at the intersection of strategy, planning and business operations and partners closely with Leadership to drive company wide alignment, informed decision making and eventually ensure we deliver. You will lead strategic, cross-cutting initiatives, establish strong operating rhythms and build a high performing team to support the Adyen growth and evolution. This is a full-time position based in our Amsterdam or Chicago office reporting into our VP of Global Strategy & Execution. What you’ll do: Company wide Strategy: * Support shaping the global Adyen strategy and strategic initiatives. * Enable strategic decision making through a clear and aligned framework across different options (across Buy-Partner-Build). * Analyze market dynamics and assess internal capabilities to inform strategic decisions. Drive deep dives and/or intelligence on trends and opportunities. Strategic Planning: * Shape and drive Adyen wide Strategic Planning, Priorities and Goals in close collaboration with the business and Strategic Finance. * Lead investment and trade-off discussions, connecting resources and investments to strategic priorities and business outcomes. Business Operations: * Shape, implement and drive business operations rhythms through business reviews: Monitor the health of the business through the creation of performance dashboards, key performance indicators and tracking priorities at varying levels. * Cross functional alignment and connect strategy (e.g. commercial, operations etc) across Adyen. Strategic Communication: * Design and roll out a clear company wide strategy communication plan, working closely with Internal and External Communications to ensure consistent messaging across all teams and functions at Adyen. Leadership: * Establish, lead and develop a high-performing team to deliver across Strategy & Business Operations. Who you are: * 18+ years of experience across Strategy, Business operations, Corporate Development, Product, Finance or related roles within Tech companies. * 7+ years of proven experience building, leading and scaling high-performing teams. * At least 3 years of dedicated experience driving company-wide strategy is a must. * A long-term systems thinker with a proven track record of scaling, operationalizing and evolving company strategy. * A trusted partner to leadership, capable of building strong relationships and credibility across different functions and levels of the organization. * Highly effective at influencing direction and outcomes without direct authority. * Experienced in operating within cross-functional environments, balancing diverse perspectives and ultimately driving execution forward. * Data-driven, leveraging quantitative and qualitative insights to inform recommendations, decisionmaking and trade-offs. * Able to distill complex, ambiguous problems into clear insights, structured approaches and actionable next steps. * End-to-end owner with a bias for action, taking accountability from problem definition to implementation. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Strategy & Execution