Product Specialist Video Products Fixed Camera, Lund

AXIS COMMUNICATIONS AKTIEBOLAG

Are you passionate about problem solving and helping people? Do you have a deep technical background, want to work closer to customers and contribute to making our products even better? Then this is for you! We are looking for a Product Specialist for the Video Products team. What you'll do as Product Specialist, Fixed Cameras? As Product Specialist you will belong to a larger team of Product Specialists for Video products where you will share knowledge, cooperate to solve customer problems, drive competence, and educate our regions. You will also work closely with respective Product Manager and dedicated teams in R&D to develop new products and take care of those already available on the market. You will provide valuable input for new product development projects and be responsible for managing the existing products. As part of the R&D projects you are expected to provide market feedback on customer needs and issues as well as being a technical expert on the products. In your role you will cooperate with many different parts of our organization, interacting with support and sales engineers across the world, external suppliers, partners, and customers. Your focus is technical, but always with the customer in mind. Your work can be divided into four general areas: Take part in the R&D development of new products/functionality, as an expert on customer needs, expectations, and requirements. Drive competence: Create training materials, run product training sessions, and create self-help content for customers and partners. Solve customer cases: Prioritize, troubleshoot, and solve complex support cases escalated from our local support teams worldwide, either on your own or in close cooperation with other Product Specialists or R&D engineers. Product Maintenance: Collaborate cross-functionally to ensure that issues are fixed quickly and that problems are contained so that as few customers as possible are affected. Also identify new functionality and assist in pre-sales questions. The role includes up to 15 days of travel per year. It is an exciting role with great possibilities to grow, learn new things and make a difference. Who are you? We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service minded attitude, and that you are practical when it comes to technical matters, as you will need to do hands-on product testing and product evaluation. When needed you can take the role and act as task force leader and guide other disciplines in for example a complex customer case. You have the ability to understand how different devices work together as part of a whole system. As a person you are communicative, have social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment. To be successful in the role you need to be self-driven and able to prioritize and balance multiple requests from different stakeholders on a day-to-day basis. We'd love to hear that you have: A relevant technical education and at least 5 years work experience. Technical knowledge, experience or interest in working with Axis products and understanding how they work together as a solution for a specific use case. Troubleshooting skills. A pedagogic approach, both spoken and written, when explaining technical matters. Experience from working in development projects. Interest in, and preferably experience of, creating training materials, support documentation, reviewing manuals and guides, etc. Excellent English skills, written and verbal. Swedish language skills, but if not - the desire and ambition to learn. What Axis has to offer We are a world leader in network video, where cutting-edge technology meets global impact. Here, you'll contribute to meaningful projects that shape the future of security and surveillance - developing solutions used worldwide. As a fast-growing company, we offer exciting career opportunities. You'll grow professionally through continuous learning, supported by a collaborative team that values creativity, innovation, and work-life balance. Your well-being matters to us. We offer a range of benefits, including a company bonus, Friday cake, wellness allowance, health insurance - and even your own Axis bicycle. To learn more about Axis, our innovative products, solutions, and vibrant company culture, explore: Life at Axis blog Engineering at Axis blog Innovation at Axis Ready to Act? Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. We welcome all applications. We go through applications continuously so don't wait - send in your application today! Vacation is important! At Axis we value work-life balance and that means that during summer many of us are on a well-deserved vacation. During this period of time, you can expect some delay in our response, but we will get back to you as soon as possible! In case of questions, please reach out to recruiting manager Cecilia Granbom at +46 46 272 1800

AXIS COMMUNICATIONS AKTIEBOLAG

At Axis Communications, we are passionate about delivering solutions for a smarter and safer world! Supporting our customers throughout the entire product lifecycle is at the core of what we do, and we take our customer service seriously. A vital part of this commitment is a highly functioning Reverse Supply Chain. We are now looking for a new Reverse Supply Chain Fulfilment Specialist to join our Reverse Logistics and Supply team at our headquarters in Lund. Come and help us ensure world-class operations and an outstanding customer experience! Who is your future team? You will be part of a dedicated team, working with our global network of 17 RMA partners (Return Material Authorization) and the Supply of products and spare parts. Our mission is to manage customer returns to RMA partners for repair, as well as returns to vendors. We work closely together within the team and cross-functionally across the entire Axis supply chain to optimize product availability at the right time and place. Our goal? Ensuring quick, top-quality service for our customers! What you will do as a Reverse Supply Chain Fulfilment Specialist? In this role, you will play a vital part in executing Axis' service offerings. Together with your colleagues, you will ensure the outstanding setup and execution of the reverse supply chain within a complex and dynamic environment. You will hold the overall responsibility for securing and following up on the service quality of our RMA partners within a specific region. Key responsibilities include: Partner Management: Take ownership of RMA partners, including tracking partner performance, cost follow up, following up on cases, and driving root-cause analysis to ensure continuous development. Cross-Functional Collaboration: Build a broad network and work closely with both internal and external interfaces, acting as a key interface to Axis Technical Support regarding RMA cases. Process Optimization: Develop, drive, and implement improvement activities related to processes and ways of working to maximize efficiency and optimize performance. Who are you? To thrive in this role, you are an analytical thinker with a positive mindset who gets energized by working in an innovative, ever-changing environment. You embrace challenges, possess a passion for problem-solving, and believe that collaboration is always easier with a smile. As a true team player, you enjoy collaborative success but are equally comfortable working independently, planning, and managing your own day-to-day activities. Your strong interpersonal skills allow you to build relationships at all levels and effectively influence key stakeholders. We love to see that you have: A University degree in a relevant field (e.g., Supply Chain, Logistics, Business). Minimum 3 years of experience working with Supply Chain Management in a global environment. Experience within reverse logistics is highly valued. Proven ability to work effectively in a team environment and build strong relationships with colleagues and management. Strong communication skills-comfortable presenting data, and aligning different stakeholders. Experience working with ERP systems, Business Intelligence (BI) tools, and advanced knowledge of Excel. Fluency in English, both written and verbal. What Axis has to offer We are a world leader in network video, where cutting-edge technology meets global impact. Here, you'll contribute to meaningful projects that shape the future of security and surveillance - developing solutions used worldwide. As a fast-growing company, we offer exciting career opportunities. You'll grow professionally through continuous learning, supported by a collaborative team that values creativity, innovation, and work-life balance. Our Lund HQ Campus, including the impressive Grenden building, offers a dynamic environment with spaces crafted to encourage collaboration, whether through informal "fika" chats, formal meetings, or after-hours activities. Check it out: Axis HQ Your well-being matters to us. We offer a range of benefits, including a company bonus, Friday cake, wellness allowance, health insurance - and even your own Axis bicycle. To learn more about Axis, our innovative products, solutions, and vibrant company culture, explore: Life at Axis blog Engineering at Axis blog Innovation at Axis Ready to Drive Change? This is your opportunity to join an industry leader and make a tangible difference. We are excited to hear from professionals who are ready to take ownership of their role and drive transformation in a global supply chain environment. Please submit your application by August 14th, 2026. If you have any questions, feel free to contact our Recruiting Manager, Stefan Grönvall, at +46 46 272 1800. As the summer holidays are here, our team will be taking some time off to enjoy the sun (and some ice cream!). Because of this, the recruitment process might take a little longer than usual. Thank you for your patience, and we look forward to reviewing your application! Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

AXIS COMMUNICATIONS AKTIEBOLAG

At Axis Communications, we are passionate about delivering solutions for a smarter and safer world! Supporting our customers throughout the entire product lifecycle is at the core of what we do, and we take our customer service seriously. A vital part of this commitment is a highly functioning Reverse Supply Chain. We are now looking for a new Reverse Supply Chain Fulfilment Specialist to join our Reverse Logistics and Supply team at our headquarters in Lund. Come and help us ensure world-class operations and an outstanding customer experience! Who is your future team? You will be part of a dedicated team, working with our global network of 17 RMA partners (Return Material Authorization) and the Supply of products and spare parts. Our mission is to manage customer returns to RMA partners for repair, as well as returns to vendors. We work closely together within the team and cross-functionally across the entire Axis supply chain to optimize product availability at the right time and place. Our goal? Ensuring quick, top-quality service for our customers! What you will do as a Reverse Supply Chain Fulfilment Specialist? In this role, you will play a vital part in executing Axis' service offerings. Together with your colleagues, you will ensure the outstanding setup and execution of the reverse supply chain within a complex and dynamic environment. You will hold the overall responsibility for securing and following up on the service quality of our RMA partners within a specific region. Key responsibilities include: Partner Management: Take ownership of RMA partners, including tracking partner performance, cost follow up, following up on cases, and driving root-cause analysis to ensure continuous development. Cross-Functional Collaboration: Build a broad network and work closely with both internal and external interfaces, acting as a key interface to Axis Technical Support regarding RMA cases. Process Optimization: Develop, drive, and implement improvement activities related to processes and ways of working to maximize efficiency and optimize performance. Who are you? To thrive in this role, you are an analytical thinker with a positive mindset who gets energized by working in an innovative, ever-changing environment. You embrace challenges, possess a passion for problem-solving, and believe that collaboration is always easier with a smile. As a true team player, you enjoy collaborative success but are equally comfortable working independently, planning, and managing your own day-to-day activities. Your strong interpersonal skills allow you to build relationships at all levels and effectively influence key stakeholders. We love to see that you have: A University degree in a relevant field (e.g., Supply Chain, Logistics, Business). Minimum 3 years of experience working with Supply Chain Management in a global environment. Experience within reverse logistics is highly valued. Proven ability to work effectively in a team environment and build strong relationships with colleagues and management. Strong communication skills-comfortable presenting data, and aligning different stakeholders. Experience working with ERP systems, Business Intelligence (BI) tools, and advanced knowledge of Excel. Fluency in English, both written and verbal. What Axis has to offer We are a world leader in network video, where cutting-edge technology meets global impact. Here, you'll contribute to meaningful projects that shape the future of security and surveillance - developing solutions used worldwide. As a fast-growing company, we offer exciting career opportunities. You'll grow professionally through continuous learning, supported by a collaborative team that values creativity, innovation, and work-life balance. Our Lund HQ Campus, including the impressive Grenden building, offers a dynamic environment with spaces crafted to encourage collaboration, whether through informal "fika" chats, formal meetings, or after-hours activities. Check it out: Axis HQ Your well-being matters to us. We offer a range of benefits, including a company bonus, Friday cake, wellness allowance, health insurance - and even your own Axis bicycle. To learn more about Axis, our innovative products, solutions, and vibrant company culture, explore: Life at Axis blog Engineering at Axis blog Innovation at Axis Ready to Drive Change? This is your opportunity to join an industry leader and make a tangible difference. We are excited to hear from professionals who are ready to take ownership of their role and drive transformation in a global supply chain environment. Please submit your application by August 14th, 2026. If you have any questions, feel free to contact our Recruiting Manager, Stefan Grönvall, at +46 46 272 1800. As the summer holidays are here, our team will be taking some time off to enjoy the sun (and some ice cream!). Because of this, the recruitment process might take a little longer than usual. Thank you for your patience, and we look forward to reviewing your application! Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.