Head of Licensing & Regulatory Strategy

Bunch

bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you. To expand our core team, we are seeking a passionate and driven Senior Key Account Manager who wants to play a pivotal role in scaling our business and transforming private markets. You will work closely with the Customer Success Team and will report directly to our Head of Customer Success.   YOUR ROLE Customer experience is central to our mission. As we scale into new markets and expand our product capabilities, we need a dedicated partner for our fund managers and investors—someone who elevates every interaction and turns exceptional service into measurable growth. In this role, you will shape how our customers experience bunch, strengthen long-term relationships, and directly influence retention, expansion, and market reputation.   TOP RESPONSIBILITIES * Serve as the strategic point of contact for fund managers, ensuring a seamless, high-quality experience across all touchpoints. * Lead the end-to-end post-sales lifecycle—from onboarding through growth and upsell—collaborating with multiple departments including Operations, Product, Sales, Legal, and Finance. * Build deep, trust-based relationships with customers and translate their needs into clear insights that drive product and operational improvements. * Own and optimise key customer metrics, including NPS, retention, NRR,, and escalation management. * Collaborate closely with the Head of Customer Success to refine and scale our Customer Success strategy as the company grows.   ABOUT YOU * 4+ years of professional experience, including 1–3 years in enterprise Account Management or Customer Success. * Hands-on experience in a private equity or venture capital environment — specifically in fund operations, investor services, or fund administration * Ability to manage complex, high-value customer relationships and confidently engage with senior stakeholders. * Strong analytical and communication skills, with the ability to simplify complex topics and tailor your approach to diverse audiences. * Proven track record of operating effectively in fast-moving, high-growth environments and adapting quickly to changing priorities. * Proficiency in English   WORKPLACE & BENEFITS * Competitive salary * Customizable benefits package (wellbeing, sport, mobility, food, and more) * 28 days of vacation, plus 2 company days and local public holidays * Remote-flexible hybrid (3 days/week in office) * Up to 4 remote calendar weeks a year * A great tech and work setup * Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains HIRING PROCESS 1. People Team Interview (30 min): Introduction to bunch, expectations, values, and your career aspirations. 2. Deep-Dive Interview (30 min): Explore the role, your experience, and how your journey aligns with our mission. 3. Practical Interview (45 min): Demonstrate your approach to Account Management and communication. 4. Final two part stakeholder interview (60 min): first with our VP of Operations and second with one of our Co-founders to ask questions and get to know our leadership. About bunch bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management. We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it. ____ At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants. We process personal data in line with applicable laws (including GDPR). See our Privacy Policy for details on your rights and how to reach us.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Bridge Building S.A. (BBSA) is the Luxembourg regulated entity of Bridge, a Stripe company. We operate as an EMI and future CASP in one of Europe's most demanding regulatory environments (CSSF, DORA, MiCA). BBSA is building a local regulated platform powered by a global-first technology model. WHAT YOU'LL DO In this context, we're looking for an IT GRC Analyst to act as the bridge between strict European regulations and high-velocity global engineering. This role is the control and risk right hand of the Bridge Global CISO. While our global teams build the tech, you ensure it is compliant, resilient, and audit-ready. You'll translate requirements like DORA and MiCA into tangible IT controls, oversee third-party risks, and maintain the integrity of our governance framework. This is not a tick-the-box compliance role. It is an operational position for a professional who understands technology well enough to govern it effectively. You'll have high visibility, owning the frameworks that allow us to scale securely. RESPONSIBILITIES IT governance and risk management • Maintain and evolve the IT Risk Register, ensuring risks are identified, assessed, and treated in line with the company's risk appetite. • Drive the local implementation of the DORA (Digital Operational Resilience Act) framework, including ICT risk management and incident classification. • Bridge the gap between technical reality and policy by drafting, reviewing, and updating IT policies and procedures. • Perform periodic control testing to ensure global engineering practices align with local regulatory requirements. • Act as the primary support to the local Head of IT. Third-party risk management (TPRM) • Support ICT due diligence and risk assessments of critical vendors and service providers, while assisting with Developer and Customer Oversight. • Monitor service level agreements and performance metrics of critical vendors, challenging performance where necessary. • Act as the primary support to the outsourcing manager regarding technical vendor oversight. Access governance and control (IAG) • Oversee the identity and access governance strategy, including adherence to Segregation of Duties, principle of least privilege, and others. • Conduct periodic user access reviews for critical systems. Regulatory compliance and audit readiness • Act as the primary liaison for internal audit regarding IT topics. • Prepare technical inputs and evidence for CSSF notifications and regulatory reporting. • Monitor compliance with GDPR and data privacy controls (e.g., DLP oversight, data residency). • Coordinate business continuity (BCP) and disaster recovery (DR) testing documentation and reporting. Incident governance • Oversee the IT incident management process to ensure proper classification, reporting, and root cause analysis (RCA). • Ensure major incidents are reported to regulators within mandated timeframes, in collaboration with Compliance. WHO YOU ARE MINIMUM REQUIREMENTS * Bachelor's or Master's degree in Information Systems, Cybersecurity, or Business Administration, with a strong IT focus. * 3–6 years of experience in IT audit, IT risk, GRC, or information security. • High professional fluency in English. PREFERRED QUALIFICATIONS * Experience in a regulated sector (Banking, Fintech, or Insurance). * Experience at a large-scale public accounting firm in IT risk advisory. * Experience with CSSF circulars, EBA guidelines, or DORA. * Strong understanding of ISO 27001, NIST, or COBIT. * Understanding of cloud fundamentals (AWS).

Sonata One

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business.  We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/5 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors.  Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius.     We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit a Senior Sales Director to join our global team.    Position Overview:  We are hiring a senior, network-led commercial professional to acquire new logos across the global private markets ecosystem.  While the primary focus will be on top-tier General Partners, this role also spans a broader client base including private credit platforms, real asset managers, venture capital firms, secondaries investors, and fund-of-funds.    This is not a traditional sales role. You will operate as a strategic hunter, leveraging an existing network across private markets to engage both economic and technical buyers including Group Financial Controllers, CFOs, Finance Directors, Heads of Operations, Head of Compliance, Investor Relations and Finance Transformation leaders.  You will play a critical role in shaping how private markets participants across fund managers and adjacent structures, adopt next-generation infrastructure, driving standardisation, efficiency, and liquidity across the ecosystem.     Responsibilities   Proven track record selling into the private market’s ecosystem, including but not limited to:   * General Partners (GPs) across private equity, private credit, real assets, and venture capital   * Mid-market and emerging managers   * Secondaries investors and platforms   * Fund-of-funds and multi-manager platforms   * Institutional investors (LPs) including pension funds, sovereign wealth funds, and asset managers (where relevant to fund operations and infrastructure)   * Private markets service providers, including fund administrators, custodians, and outsourced finance providers   Established network across senior stakeholders within private markets, with demonstrable access to decision-makers across both fund managers and the wider ecosystem   Demonstrated ability to engage and close with:   * Technical buyers (Fund Operations, Finance Transformation, Middle Office, Fund Accounting, and Systems/Technology stakeholders)   * Economic buyers (CFO, Group Financial Controller, Finance Director, Operating Partner level)   * Experience selling complex, high-value solutions such as financial infrastructure, fund administration, data platforms, or fintech solutions into sophisticated financial institutions   * Strong understanding of how different participants across private markets interact operationally (GP–LP relationships, fund administrators, intermediaries), and where inefficiencies or friction points exist    Commercial Profile  * True “hunter” mentality with a relationship-first approach   * Established track record in selling to economic buyers across private markets * Strong commercial judgement and experience structuring enterprise-level deals   * Ability to position solutions at both strategic and operational levels     Strong understanding of:   * Private markets fund structures (LP’s and GP’s)   * Operational workflows across finance, middle office, and fund administration   * Demonstrated ability to interpret and communicate financial and operational value propositions to senior stakeholders   * High level of commercial and financial acumen, with the ability to engage in value-based and ROI-driven discussions    Personal Attributes  * Highly credible with senior finance stakeholders   * Strong presence and ability to operate as a peer to client leadership   * Naturally network-driven with a reputation in the market   * Intellectually curious with a strong understanding of private markets structures and workflows    Compensation: * Industry leading base salary * 10% commissions on all sales, payable in monthly instalments, starting month 1 from deal completion    Qualifications:    * Bachelor’s degree in Finance, Economics, Business, or a related field (preferred but not essential with relevant experience)   * Advanced qualifications such as ACA / ACCA / CFA / MBA are advantageous, particularly for credibility with senior finance stakeholders      Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We’re not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story.          Benefits:     * Life Insurance – Peace of mind for you and your loved ones   * Income Protection – Financial support when you need it most   * Hybrid Working – Supporting work/Life Balance   * Annual Leave – With extra days that grow the longer you’re with us   * Pension Scheme – Employee matched helping you plan confidently for the future   * Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs   * Enhanced Maternity, Paternity & Adoption Leave – Because family matters   * Career Training & Development – Ongoing learning opportunities to help you grow   * Paid Volunteering Day – Take time to give back to causes you care about   * Cycle to work Scheme – Employees can benefit from significant tax savings on bicycles and cycling equipment