Customer Value Manager (m/w/d)

Mirakl

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   ENTERPRISE ACCOUNT EXECUTIVE - MIRAKL ADS THE TEAM YOU'LL JOIN You'll be part of our EMEA Ads team led by Octavie Gosselin, VP Ads. The team consists of 7 professionals covering the EMEA region. Together, you'll be empowering businesses to monetise their ecommerce web traffic across both marketplace and first-party offerings while delivering more value to advertisers, marketplace sellers, and publishers. YOUR IMPACT * Develop and execute a go-to-market sales strategy for Mirakl Ads across EMEA territory, owning quota attainment through a structured, repeatable approach to new customer acquisition within retailer and marketplace operator. * Manage the full end-to-end sales cycle (typically 5 to 9 months) across all stages: prospecting and outbound engagement, discovery and business case development, technical validation with the solution engineering team, commercial negotiation with procurement and legal, and contract closure. * Build deep expertise in Mirakl Ads and act as a trusted advisor on retail media monetisation strategies, sponsored product mechanics, and advertiser ROI, positioning Mirakl's differentiators against competing retail media solutions. * Navigate complex retailer organisations to build and maintain senior-level relationships with the key decision-makers driving retail media initiatives, including: Chief Digital Officers, VP/Heads of eCommerce, Heads of Retail Media or Monetisation, CMOs, as well as engaging technical and legal stakeholders throughout the process * Own and grow a healthy, multi-stage pipeline, partnering closely with Solutions Engineering, Product, Customer Success, and Legal teams to accelerate deal progression and ensure a smooth transition to onboarding post-signature Experience * 5+ years of quota-carrying experience in SaaS or Ad-tech/Retail Media sales, with a consistent track record * Proven ability to manage and prioritise a pipeline, accelerating sales cycles to deliver against quarterly and annual revenue goals * Skilled in solution selling and ROI-based selling, with experience engaging technical and business stakeholders across multiple levels (from practitioners to C-suite) * Negotiation skills with a track record of closing mid-to-large enterprise deals * Experience using CRM tools (e.g. Salesforce) to manage forecasting, pipeline hygiene, and reporting Nice to Have * Familiarity with the programmatic advertising ecosystem: DSPs, ad servers, APIs, and data-driven media buying * Experience in marketplace platforms or eCommerce environments * Comfortable leveraging AI-powered sales tools (e.g. Gong, Dust) to improve prospecting, call preparation, and deal reviews Languages * English & German: C2 level (required)    WE KEEP IT TRANSPARENT AND TIMELY. HERE’S WHAT TO EXPECT: 1. Introductory call : A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role. 2. Business interview Meet the hiring manager to discuss your experience, problem‑solving approach and impact. 3. Values Interviews : Meet with team members from different functions to explore your alignment with our core values and ways of working. 4. Final decision & offer : We consolidate feedback quickly and aim to share decisions without delay. If successful, we’ll walk you through the offer details, benefits, and next steps.     BENEFITS AT MIRAKL : * Public Transport Pass: 50% reimbursement on your monthly public transport subscription. * Health Insurance: Flexible coverage tailored to individual or family needs, with Mirakl contributing to your plan. * Meal Allowance: Mirakl provide a monthly meal allowance. * Hybrid Setup: 4 days in-office & 1 day remote. * Pension & Life Insurance: Mirakl contributes monthly to your pension and covers 100% of life insurance premiums.  * ClassPass forfait: Enjoy access to 40,000+ gyms and wellness studios worldwide with a no-commitment ClassPass membership. * Paid Time Off: paid vacation days per calendar year. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

commercetools

ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. YOUR IMPACT As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in our core verticals including retail and B2B. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership. This is a high impact, quota carrying role reserved for top-performing enterprise salespeople with the DNA for large scale clients, ensuring we delight our customers, retain and grow our business together with them. You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category.  * Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.  * Serve as the primary point of contact for these accounts from an sales and account management  perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties * Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams. * Solution Differentiation & Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively. * Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns. * Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others) * Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above. * Develop tailored account plans for each client and manage the cadence for continuous execution. * Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.  * Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.  * Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas. * Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery. WHAT SETS YOU APART You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. * 10+ years of experience in Enterprise SaaS  * Fluent in German  * Elite-level enterprise sales experience, specializing in the highest-stakes, most complex global accounts. * Career history includes multiple instances of securing foundational, 7-figure ACV deals in net-new accounts. * Enterprise SaaS sales experience with a proven track record of annual quota achievement. Prefer commerce background or at minimum, mission critical applications software. * Demonstrated success closing multi-million dollar, multi-year contracts with large scale organizations.  * Exceptional executive presence with experience influencing C-suite stakeholders and board-level decision making. * Strategic mindset with the ability to design and executive large-scale transformation deals. * Recognized top-performer status in previous roles (Presidents Club/Top 5%/ Chairman’s Club, etc).  * AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. OUR BENEFITS Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success  For more information on our benefits, visit this page.   Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.    For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Vivira Health Lab

INTRO Hybrid in Frankfurt (am Main), Hamburg oder München | Führerschein | Deutsch C1-C2 | 30 Tage Urlaub Rückenprobleme sind der häufigste Grund für Arbeitsunfähigkeit in Deutschland.  ViVira hat die Lösung: Wir machen digitale Bewegungstherapie per App. Immer verfügbar, einfach, wirksam und von der Krankenkasse erstattet. Vivira wurde aus dem Bedürfnis geboren, Muskel-Skelett-Erkrankungen so unkompliziert und effektiv wie möglich zu therapieren.  Deine Chance: In dieser Rolle bist Du das Gesicht zu unseren Kunden in Deiner Region. Du betreust vor allem niedergelassene Allgemeinmediziner und Orthopäden telefonisch und digital – und besuchst sie bei Bedarf auch persönlich vor Ort, um Beziehungen zu vertiefen und Vivira optimal in den Praxisalltag zu integrieren. Sorge mit uns dafür, dass Rückenschmerzen nicht länger den Alltag bestimmen – sondern digitale Lösungen den Unterschied machen. DEINE AUFGABEN UMFASSEN * Betreuung, Ausbau und Entwicklung Deiner Vertriebsregion – aus dem Home Office, mit gelegentlichen persönlichen Praxisbesuchen * Aufbau und Pflege vertrauensvoller Beziehungen zu Ärzten und Praxisteams * Beratung, Schulung und Support rund um ViVira und digitale Verschreibung * Quartalsanalysen sowie strukturierte Rückmeldungen aus dem Praxisalltag an Produkt- und CRM-Team * Sorgfältige Dokumentation Deiner Aktivitäten im CRM (HubSpot) * Mitgestaltung von Projekten und Vertriebsinitiativen im Team * Deine wichtigste Kennzahl: Die Anzahl der Vivira-Verordnungen in deiner Region DAS SOLLTEST DU MITBRINGEN * Du hast bereits einige Jahre Erfahrung im Vertrieb, Account Management oder Customer Success gesammelt und willst wirklich etwas bewegen. * Du bist am Telefon in Deinem Element, kennst idealerweise das medizinische Umfeld und verstehst, wie der Praxisalltag tickt. * Du gehst auf Menschen zu, baust mit Empathie und Engagement echte Beziehungen auf und begeisterst Ärzte für neue Lösungen. * Du arbeitest strukturiert, zuverlässig und bringst Offenheit, Freude sowie Verbindlichkeit in Dein Team. * Du sprichst sehr gutes Deutsch (C1-C2) und gutes Englisch (unsere Unternehmenssprache). * Du hast einen Führerschein, damit Du flexibel Praxen besuchen kannst, wenn es darauf ankommt - und kannst dafür unsere verschiedenen Carsharing-Angebote nutzen. DAS ERWARTET DICH BEI VIVIRA * Arbeitsplatz: Arbeite von Zuhause oder aus dem Berliner HQ, in zentraler Lage.   * Working Abroad: Die Möglichkeit, bis zu einem Monat pro Jahr remote aus dem EU-Ausland, dem EWR oder der Schweiz, Israel & UK zu arbeiten. * Recharge: 30 Urlaubstage – für echte Pausen und neue Energie. * Gesundheit: Beweglichkeit und Rückenpower direkt von uns für Dich – digitale Unterstützung, die Du selbst nutzen kannst. * Zukunft sichern: Mit erhöhtem Arbeitgeberzuschuss zur Altersvorsorge baust Du heute an morgen. * Corporate Benefits: Profitiere von exklusiven Vorteilen für Shopping, Technik & mehr. * Empfehlungsprämie: Netzwerk teilen lohnt sich – jede erfolgreiche Empfehlung wird belohnt. * Highlights: Mehrere Company- und Team-Events pro Jahr sorgen für Austausch, Spaß und ein echtes Wir-Gefühl.