Lead AI Solution Architect (m/w/d)

OMMAX

WEN WIR SUCHEN: * Du konzipierst skalierbare und sichere Salesforce-Data-360- und Agentforce-Architekturen für komplexe Kundenumgebungen. * Du übersetzt fachliche Anforderungen in technische Lösungsarchitekturen über CRM-, Daten-, AI-, Integrations- und Cloud-Layer hinweg. * Du stellst die nahtlose Integration von Salesforce-Lösungen in bestehende IT-Landschaften sicher, einschließlich Sales Cloud, Service Cloud, Marketing Cloud, Data 360, Agentforce sowie Drittsystemen. * Du arbeitest eng mit Consulting-, Data-, AI- und Engineering-Teams zusammen und stellst eine hohe Umsetzungsqualität von der Strategie bis zum Go-live sicher. * Du bringst dich aktiv in die Weiterentwicklung von OMMAX Salesforce-Architekturstandards, wiederverwendbaren Assets, Best Practices und kundenorientierten Accelerators ein. WAS DU MITBRINGST: * Du hast einen Hochschulabschluss in Informatik, Wirtschaftsinformatik, Data Engineering, Software Engineering oder einem verwandten Fachgebiet. * Du bringst mehrere Jahre relevante Berufserfahrung im Bereich Salesforce Solution Architecture, CRM-Transformation, Enterprise Data Architecture oder Technical Consulting mit. * Du verfügst über fundierte Erfahrung mit Salesforce-Plattformarchitekturen, idealerweise einschließlich Sales Cloud, Service Cloud, Marketing Cloud, Account Engagement, Data Cloud / Data 360 sowie Agentforce. * Du bist vertraut mit Customer-Data-Modellen, Systemintegrationen, APIs, Cloud-Plattformen, Data Governance, AI-gestützter Automatisierung sowie Enterprise-Architecture-Prinzipien. * Du verfügst über ein starkes Verständnis von CRM, CDP, Marketing Automation, Customer 360, Lead Management, Service Automation sowie AI-getriebenen Geschäftsprozessen. * Du sprichst fließend Englisch; zusätzliche standortabhängige Sprachkenntnisse sind von Vorteil. WAS DICH ERWARTET: * Dein Impact ist entscheidend: Du gestaltest in einem hochmotivierten & smarten Team in unmittelbarer Zusammenarbeit mit den Gründern & Partnern aktiv die digitale Zukunft und sorgst durch die erfolgreiche Verknüpfung von Strategie und Implementierung für echten Mehrwert. * Dein Einsatz zahlt sich aus! Du profitierst von attraktiven Gehaltspaketen, Beteiligungen am Vertriebserfolg und exklusiven Investmentmöglichkeiten. Zusätzlich fördern wir unsere Top-Talente durch das 'Digital Leaders of Tomorrow' Programm und bieten dir somit weitere spannende Vorteile. * Dein Learning – unser Anliegen: Du wirst ab Tag eins durch vielfältige Entwicklungsangebote auf deiner Journey unterstützt, übernimmst schnell Verantwortung und hast die Möglichkeit mit uns deine individuelle Karriere zu gestalten – mit uns wirst du zum Digital Leader! * Dein Arbeitsumfeld: Du tauchst ein in ein diverses und familienfreundliches Umfeld, mit ausgeprägtem Teamspirit und profitierst von einem flexiblen und hybriden Arbeitsmodell in einem unserer Büros in München, London, Amsterdam, Mailand und Berlin.   * Dein Blick in die Zukunft: Du arbeitest am Puls der Zeit und sammelst wertvolle Einblicke und praktische Erfahrungen mit Fokus auf digitale Geschäftsmodelle und datengetriebene Wertschöpfung in acht zukunftsweisenden Branchen.   * Deine Benefits on top: Freue dich auf regelmäßige Teamevents und gemeinsame Sportsessions, profitiere von einer attraktiven betrieblichen Altersvorsorge, einer exklusiven Fitness- und Wellness-Mitgliedschaft, sowie Mobilitäts- und Essenszuschüsse und vielseitigen weiteren Company Benefits.

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.   This position is based in Munich, Germany.   As a Solution Engineer at IDnow, you sit at the intersection of sales and engineering. You are a trusted advisor, a platform architect, and a business consultant, all in one.  You will work alongside our Sales team to qualify, shape, and win complex opportunities — leading the technical discovery, designing solution architectures on our new product platform, and ensuring that every proposal is rooted in a deep understanding of the customer's business pain, not just their technical requirements. As IDnow transitions from product selling to solution selling, the Solution Engineer role is central to that shift. You will help customers understand not just what IDnow does, but why it matters for their business outcomes — whether that's improving verification conversion rates, reducing fraud losses, or enabling entirely new digital experiences like keyless vehicle access.   KEY RESPONSIBILITIES   Discovery & Qualification * Lead structured technical and business discovery calls alongside the Sales team, using a rigorous qualification methodology (MEDDPICC) to uncover pain, metrics, and decision dynamics * Ask the questions that matter: conversion rates, FAR/FRR trade-offs, fraud exposure, integration constraints, and business impact — before talking about the solution * Map customer pain points to measurable outcomes and document qualification findings for internal alignment Solution Design & Architecture * Design end-to-end solution architectures, selecting and orchestrating the right combination of our product platform capabilities (ID document verification, digital identity, fraud signals, biometric authentication, e-signature) for each use case. * Produce clear, defensible architecture proposals that link every technical choice back to the customer's business objectives and KPIs. * Act as a platform architect: anticipate integration complexity, design fallback logic, address data residency and compliance requirements, and propose scalable solutions. Technical Validation * Lead proof-of-concept and pilot engagements: configure API integrations, build Postman collections, manage sandbox environments, and guide customers through technical validation. * Comfortable working hands-on with REST APIs, SDKs, Git, and integration tooling — you can get your hands dirty when needed. * Translate customer feedback from pilots into actionable product and configuration recommendations. Commercial & Stakeholder Engagement * Build trusted advisor relationships with both business stakeholders (CDOs, Heads of Digital) and technical stakeholders (CTOs, IT Architects, Platform Engineers). * Handle complex objections — on pricing, integration effort, FAR/FRR trade-offs, or competitive positioning — with confidence and credibility. * Support RFP/RFI responses with precise, solution-oriented content. Enablement & Knowledge Sharing * Contribute to the continuous improvement of Solution Engineering tooling: demo environments, architecture templates, integration guides, and qualification frameworks. * Share market and competitive intelligence with Product and Sales teams. * Help onboard and mentor junior team members as the practice grows.     PREFERRED EXPERIENCE   Must-have: * 5+ years in a Solution Engineering, Pre-Sales, or Technical Sales role — ideally in SaaS, identity, FinTech, or security. * Proven ability to lead a discovery conversation with rigour: you ask before you propose, and you qualify before you demo. * Strong solution architecture skills: you can design an integration flow, explain orchestration logic, and defend trade-offs in front of a CTO. * Hands-on comfort with REST APIs, SDKs, and integration tooling (Postman, Git, etc.). * Ability to translate technical complexity into business value — fluently, for any audience. * Fluent English and full-professional German are both required. Additional European languages are a plus. Strong plus: * Familiarity with identity verification, KYC/AML, or digital identity concepts (DocIDV, eID, biometric authentication, fraud signals). * Experience in mobility, fintech, banking, or regulated industries. * Exposure to MEDDPICC or similar enterprise sales qualification frameworks. * Understanding of privacy and compliance frameworks (GDPR, AMLR, eIDAS). * Knowledge of web development concepts (frontend/backend, webhooks, OAuth).     PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.     IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

commercetools

ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. YOUR IMPACT As our Principal Engineer Product Security , you’ll support the Engineering team by solving challenging technical problems for an ambitious product and enabling teams to "shift left" to build secure services on multi-cloud infrastructure.   You will: * Formulate, evangelise, and drive adoption of the product security strategy  * Assess, advise on, and increase the security maturity posture  * Create a standardised security architecture and operational best practices  * Help track and drive remediation of security and technology risks  * Educate product teams on risk assessments, threat modelling, and building secure api-first applications  * Review requirements and designs to help product teams address shortcomings  * Embed security tooling into the development process  * Contribute to the review of external penetration tests and help teams prioritise fixes  * Collaborate with product teams to improve overall security and resolve specific issues  * Facilitate or lead customer conversations regarding product security  * Triage and investigate new attack vectors to determine risk mitigation  * Drive security and quality initiatives across the organization and support certification audits  * Collaborate with Product Management, Principal Engineers, and legal/compliance teams  * Identify skills gaps and facilitate knowledge sharing across the organization    This role is hybrid, with three days a week spent in our Berlin, London or Valencia office.   WHAT SETS YOU APART You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: * A strong technical background and 5+ years of proven track record in hands-on Product Security  * 2+ years of experience improving Product Security in a leadership role  * Experience with customer-facing security roles and influencing roadmaps in matrix organizations  * Experience in a scale-up environment with ambitious and competing priorities  * Expertise in formulating, elaborating, and clarifying requirements or priorities  * Experience with Secure Architecture design reviews and Threat Modeling  * Experience infusing security into various levels of the SDLC  * Experience with Static Analysis and Secure Code Review implementations  * Sound knowledge of Linux systems, Kubernetes, Terraform, Vault, API, and web application security  * Practical experience in DevSecOps and proficiency in at least one scripting language like JavaScript or Go  * Project management experience for projects affecting multiple teams  * Experience working within an Agile environment with a strong customer focus  * Experience setting up and running trainings or onboardings  * Clear written and verbal communication in fluent English    AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: * Security Certifications such as CISSP, CCSP, Certified Kubernetes Security Specialist, or GCP/AWS/Azure security certifications  * An eagerness to constantly improve and learn about leadership and new technologies    OUR BENEFITS Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success  For more information on our benefits, visit this page.   Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.  For more information on our diversity, equity, inclusion, and belonging practices, visit this page.