Project Engineering Support C&I (m/w/d)

charles

PLATFORM ENGINEER (M/W/D) PERMANENT EMPLOYEE, FULL-TIME · BERLIN (HYBRID)  THE IMPACT YOU WILL MAKE From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Platform Engineer at charles, you’ll help drive our product and infrastructure forward, enabling us to revolutionize conversational commerce. You’re a generalist with a passion for infrastructure and operations. You’ll work closely with the other Engineers to build scalable, high-performing systems, while improving system architecture, resolving tech debt, and ensuring seamless user experiences. Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of messaging-driven commerce. THIS IS WHAT YOU WILL BE DOING You'll build and operate our internal developer platform: the core services, APIs, and infrastructure that every product team builds on top of. That means writing software, not just configuring it, and standing up infrastructure that holds up under real production load. * You will be a part of a team that designs, develops, and operates the core services, APIs, and infrastructure that every product team builds on top of. Examples: building a billing API, maintaining Kubernetes operators, building an authentication broker, optimizing performance in our core monolith, and improving security in our link shortening service. * You will regularly partner with product teams to investigate issues, learn their use cases, and ship platform changes that hold up in production. * You'll join our on-call rotation as part of our "you build it, you run it" philosophy. * You'll have real room to drive cost and reliability initiatives that have measurable, company-wide impact. * You'll build the automations that make our whole software development lifecycle faster and more robust. YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES * 3+ years of software engineering experience. You're a generalist - comfortable moving between writing a service, debugging infrastructure, and improving a pipeline in the same week. * You can build and ship production services in Go or TypeScript; not just scripts and glue. You also know Bash and have the judgment to pick the right tool instead of forcing your favorite one. * You can build and operate cloud infrastructure that survives real production workloads, ideally on GCP. * You've worked with GitHub Actions or similar CI/CD tools, and you know what a healthy and efficient pipeline looks like. * You have a solid grasp of scalable system design, distributed systems, cloud technologies, and how to roll out infrastructure changes. * You're comfortable with remote work and asynchronous communication. You also know that good collaboration needs visibility and cooperation, not just output. * You use AI tools effectively without handing over the steering wheel. * Product and business sense: you understand customer needs and focus on solving the right problems, not just building technically interesting solutions. * You're a self-directed learner. You don't need to know our whole stack on day one, but when you hit something unfamiliar, you dig in, ask good questions, and follow through. We'll give you room and context to grow; you bring the drive. Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application. THINGS WE OFFER * Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe * Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry * Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce. * High autonomy and visibility across the business with the option to own and drive new initiatives * Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events * Sharing VSOP (virtual stock options) in the ownership and success of Charles * Working in a vibrant office in the heart of Berlin overlooking the Wall memorial * Flexible working model: Hybrid setup with remote work options and flexible hours * Earning a competitive compensation package What else we offer? * Urban Sports Club membership * Mental Health support through OpenUp * Free company lunch on Thursdays * A friendly, open, multicultural work environment * Dog-friendly office * Discounts on BVG tickets About us It’s better to have a conversation charles is a conversational AI and CRM for consumer brands that attracts, converts, services, and retains customers via AI agents, marketing automations, bulk campaigns, or an inbox for human agents. We help brands to maximize customer engagement and revenue through conversational channels such as WhatsApp. Businesses can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance. Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands. Charles and diversity: be yourself and no-one else Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.

Langdock

HELP US CHANGE THE WAY THE WORLD WORKS BUILD SOMETHING THAT MATTERS. Langdock exists to change the way the world works, bridging the gap between what technology can do and what people actually do with it. We bring all leading AI models into one secure, model-agnostic platform and make them usable across entire organizations. Over 6,000 companies use our platform every day, from fast-growing startups to some of Europe's largest enterprises. Their employees open Langdock to draft strategies, analyze documents, or automate workflows - helping them to work smarter, think more creatively, and reach their full potential. THE ROLE A Product Engineer at Langdock owns features end to end. You take a customer problem, scope it, design the solution, build it across the stack, ship it, and stay close to it after release. Product Engineers are close to users. You join customer calls, watch people use the product, read support context, and use that input to decide what should exist and how it should behave. This gives you a lot of product influence. The person building the feature is expected to shape the feature. We are deliberately resource-constrained. For most reasonable feature ideas, the question is not whether we should build them, but when. Product Engineers are the people who turn that prioritization into shipped product quickly, without lowering the bar. From a product perspective, we like how companies like Linear build software: intuitive, efficient and with a high quality standard. The bar is not just whether a feature works. The bar is whether it feels inevitable. We want that level of product taste while solving a much more complex AI and enterprise problem. WHAT YOU WILL WORK ON You will work across our main product surfaces: Chat, Agents, Workflows, Mobile and admin tooling. Examples of the kind of projects Product Engineers have led: * Evals for agents. We need infrastructure and product surfaces that let us evaluate agent behavior, compare runs, catch regressions, and help customers trust what agents do. * Library, a system for organizing attachments and files uploaded across the platform. The challenge is not only storage; it is making user and workspace knowledge retrievable, understandable, and governed over time. * Governance for agents in enterprise workspaces. Admins need to manage agents at scale: who can create them, who can use them, how they are shared, how they are audited, and how they fit into existing security policies. * Excel and Outlook plugins that bring Langdock into the tools enterprise users already live in. * The Langdock Workflows product, which allows users compose multi-step automations with agents, conditions, loops, structured outputs, and human-in-the-loop nodes. You will pick up an area of the product to work on over time and shape where it goes next. TECH STACK * TypeScript across a Turborepo monorepo * Next.js, React, Tailwind on the front end * Node.js, PostgreSQL with Prisma (and pgVector), Redis with BullMQ on the back end * React Native and Expo for the mobile app * Linear for ticket management * Datadog and Sentry for observability You should be familiar with most of this. We trust you to pick up the rest quickly. HOW WE SHIP * Small temporary squads of 2 to 3 engineers around a topic. Squads form, ship, and dissolve. * Every change is linked to a Linear ticket and ships via PR. CI runs lint, tests, and AI review. One human review is required. * We deploy continously to production. * Engineers have the opportunity to join customers on-site, to sit with real users during hackathons or workshops * We use AI tools heavily in engineering. You have freedom in the tools to use (eg. Cursor, Claude, Codex). We are building a strong harness that allows engineers to move fast while shipping high quality software. * We are building a strong operating system around AI-assisted shipping: clear ticket context, focused branches, AI review before human review, screenshots or videos for product changes, and production verification after release. * The engineer who ships a change owns it in production. If something breaks, you lead the fix. WHAT WE ARE LOOKING FOR * 3 to 6 years of full-stack experience shipping production software people actually use. * Strong in TypeScript, React, and Node. Comfortable with Postgres, Redis, queues, and async work. * Very driven. You have high standards for yourself, move fast without needing to be pushed, and want to do the best work of your career. * Close to users. You want to understand why people behave the way they do, and you use that understanding to make product decisions. * Able to take a vague problem to a shipped feature. You scope, decide, implement, test, and iterate. * A working understanding of how LLMs behave: context windows, tool calling, streaming, and the differences between major providers. * Heavy user of AI tooling in your own development workflow, with opinions on what works and what does not. We are looking for people who are already compounding their output with AI. * Demonstrated ability to ship things end to end: side projects, open source, products with real users, or something equivalent. WORKING HERE We work from one office in Berlin, Greifswalder Str. 212. Engineering is fully in person; we believe the hardest problems get solved faster at a whiteboard than in a Slack thread. Most engineers start around 8:30. Lunch and dinner are together when people stay. Running and gym are part of the routine for many of us. COMPENSATION Top of market, transparent levels, all roles include equity. Levels are tied to scope, not negotiation or years of experience. We narrow down the range early in the process. NEXT STEPS If this sounds like your kind of work, we would like to meet you. We move fast. Most processes complete within two weeks.

Blueforte

GESTALTE MIT UNS DIE DATENGETRIEBENE ZUKUNFT. Du möchtest Unternehmen helfen, bessere Entscheidungen durch intelligente Datenlösungen zu treffen? Als Business Analyst begleitest du unsere Kund:innen bei der Vorbereitung, Steuerung und fachlichen Ausgestaltung ihrer Datenprojekte. Du strukturierst dabei die Business-Anforderungen und übersetzt sie in umsetzbare Daten-Lösungen. DEINE PERSPEKTIVEN. UNSERE BENEFITS. NEW WORK-KULTUR. Weil Arbeit mehr sein kann: 9 Gründe für Blueforte. * #INNOVATIVE - Vielfalt statt Routine. Du arbeitest an spannenden Projekten, mit wechselnden Herausforderungen und Kund:innen in einer Zukunftsbranche. * #WORKLIFEFLOW - Flexibel, wie es zu dir passt. Arbeite remote in ganz Deutschland oder nutze unsere Coworking-Spaces – abgestimmt auf dein Projekt und dein Leben. * #POWERBREAK - Erholung, die zu dir passt. 30 Urlaubstage, 3 zusätzliche Me-Time-Tage und Workation im EU-Ausland. Oder mal länger raus? Ein Sabbatical macht‘s möglich. * #CAREERBOOST - Dein Weg. Deine Entwicklung. Ob Fachlaufbahn, Projektleitung, Kund:innenmanagement oder Führungsrolle – wir fördern dich mit Trainings, Zertifizierungen und individueller Weiterbildung. Natürlich übernehmen wir die Kosten. * #MINDFLEX - Ideen haben Raum. Deine Ideen zählen: Für Business-Development-Initiativen und Sales-Support-Aktivitäten steht dir ein unternehmensweites Budget zur Verfügung, auf das du dich mit überzeugenden Ideen bewerben kannst. Zusätzlich kannst du unser CloudLab als Innovationsspielwiese nutzen. * #CULTURECONNECT - Hier zählt Teamgeist. Flache Hierarchien, starke Kolleg:innen, eindrucksvolle Events. Bei Blueforte erlebst du Zusammenhalt, der inspiriert und trägt. * #FITGESUND - Weil deine Gesundheit zählt. Mitgliedschaft bei Urban Sports Club oder EGYM Wellpass, Jobrad, betriebliche Krankenzusatzversicherung – und ein durchdachtes Corporate Health Management. * #FAMILYTIME - Wir denken Familie mit. 10 Tage Kind krank pro Jahr – ohne Bürokratie, mit vollem Gehalt. Sowie Kitazuschuss für deine Betreuungskosten. * #RESPONSIBLE - Nachhaltig unterwegs.  E-Mobility, Bahnfahrten 1. Klasse und ÖPNV-Zuschuss – für deine smarte Mobilität. WAS DU BEI UNS MACHEN WIRST. * Du arbeitest in Datenprojekten mit Kund:innen verschiedener Branchen und Unternehmensgrößen und entwickelst in enger Zusammenarbeit mit ihnen datengetriebene Use Cases. * Du erfasst und analysierst die Geschäftsprozesse der Kund:innen und leitest daraus fachliche Anforderungen an Daten-Lösungen ab. * Du arbeitest eng mit Consultants, Data Engineers und Data Scientists zusammen und unterstützt die Übersetzung fachlicher Anforderungen in technische Lösungen und Datenmodelle. * Du bereitest Analyseergebnisse strukturiert auf und kommunizierst sie an Stakeholder aller Ebenen (z. B. in PowerPoint). * Du bereitest Datenprojekte für unsere Kund:innen vor und schneidest sie auf deren Zielsetzungen und Möglichkeiten zu. * Du bist ein fester Ankerpunkt in der Koordination, Vorbereitung und Moderation von Workshops und Management-Präsentationen rund um das Thema „Daten“. WIR SUCHEN DICH. * Du hast ein abgeschlossenes Studium in BWL, Wirtschaftsinformatik, Data Analytics oder einem vergleichbaren Studiengang. * Du hast Freude daran, komplexe Sachverhalte zu strukturieren und in klare, verständliche Botschaften zu übersetzen. * Du verfügst über sehr gute Präsentations- und Storytelling-Fähigkeiten, insbesondere in PowerPoint. * Du bringst ein starkes analytisches Denkvermögen und Interesse an datengetriebenen Fragestellungen mit. * Du hast mehrjährige Erfahrung entweder im Management Consulting, Data Engineering oder in der Steuerung von IT-Projekten gesammelt. * Du verfügst über Erfahrung in der Geschäftsprozess- und Anforderungsanalyse; relevante Zertifizierungen sind von Vorteil. * Erfahrungen in der Kommunikation mit C-Level oder Upper Management sind von Vorteil. * Du arbeitest strukturiert, eigenständig und lösungsorientiert. * Du bist ein:e kommunikative:r Teamplayer:in, der:die Zusammenarbeit auf Augenhöhe schätzt. * Du sprichst fließend Deutsch (mindestens C1-Niveau) und verfügst über sehr gute Englischkenntnisse. * Du bringst Reisebereitschaft für Kund:innentermine innerhalb Deutschlands mit (mind. 40 %).