Customer Marketing Manager - Crypto

Stripe

WHO WE ARE ABOUT STRIPE AND BRIDGE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Bridge, acquired by Stripe in 2025, is an entirely new payments platform, built with stablecoins, to simplify global money movement. ABOUT THE TEAM We're looking for a driven, strategic, and results-oriented PMM to join the product marketing team at Bridge, focused on our Open Issuance, Orchestration and FX product lines. As an early PMM for Bridge, you’ll be responsible for product marketing across the lifecycle, from helping shape the product with market insights, to crafting messaging, to growing product awareness and adoption in partnership with Sales, Marketing, Product, and more. This is a highly-cross functional role that will work both across the teams at Bridge and at Stripe to help grow the Bridge business. You’ll be embedded with the Bridge team while also being part of the Stripe product marketing team. WHAT YOU’LL DO * Be a storyteller. You have deep empathy for our core audience and are able to adapt how you communicate to best reach and engage your audience. You can translate complex infrastructure concepts—stablecoin issuance, cross-border FX, payment orchestration—into clear, compelling narratives that differentiate Bridge. * Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take products to market * Keep things organized. You are able to manage highly interdependent, complex projects and keep various work streams on track. You're comfortable running multiple launches in parallel across different product lines and coordinating across Bridge, Privy, and Stripe teams. * Have a passion for fintech and crypto. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand. You’re deeply curious about fintech and crypto and translate that passion into impactful product marketing. * Be ambitious and thrive in complexity. You are eager to make an impact at Bridge (and consequently, Stripe). You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right * Act as a team player. Product Marketers collaborate with basically every team in the business. You are able to work with a range of disciplines to execute on your work RESPONSIBILITIES  * Own the end-to-end product marketing strategy for Open Issuance, Orchestration and FX, including messaging, positioning, ICP definition, sales enablement, and demand generation campaigns * Drive go-to-market for product expansions (new currencies, corridors, pricing improvements), ensuring GTM teams have the right positioning, playbooks, and enablement content from day one * Build and maintain competitive positioning in a crowded market, clearly articulating Bridge's differentiation to the right developer and customer segments * Lead marketing for product releases and launches across your product areas, coordinating with product, comms, content, and demand gen * Create and maintain sales and marketing assets (case studies, solution pages, pitch decks, one-pagers, enablement and trainings) that drive pipeline conversion * Act as a liaison between Bridge and Stripe product marketing to bring connectivity across the marketing strategy for both parts of the business * Flex into other Bridge marketing needs as they arise, supporting the broader team during peak moments WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of relevant experience including B2B product marketing, marketing, product management, and management consulting * Ability to be agile and thrive in a fast-paced and dynamic environment * Experience in working in businesses that offer API-based products, fintech and crypto experience is a plus * Action-oriented and comfortable moving forward without clear guidelines or instructions * Excellent writing and communication skills with the ability to simplify complex topics for diverse audiences * Strong analytical skills and a data-driven mindset for decision-making * Strong cross-functional relationship builder at all levels of an organization

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe’s global demand campaigns team delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe’s larger business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization. WHAT YOU’LL DO In this role, you'll quarterback the integrated campaign strategies, plans, and playbooks focused on Stripe’s stablecoin and crypto products (including Bridge). You'll champion the needs of the core audiences for this product area, holding deep market and audience insight and direct business accountability. You'll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You'll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you'll be accountable for acquisition, engagement, and pipeline growth. THE IDEAL CANDIDATE * Excels in leading and driving large, complex, global campaigns or programs * Has strong analytics skills, with the ability to interpret, analyze, and communicate campaign performance across marketing and sales KPIs * Works with and influences across cross-functional stakeholder groups, including senior sales, marketing, and product leaders * Has a proven track record developing global campaigns and delivering campaign playbooks for international localisation and execution * Is a passionate advocate for their users/audiences/customers * “Sees around corners”; anticipates and unblocks challenges, stays ahead of market/audience trends, and anticipates regional/country needs and nuance * Understands modern storytelling and content trends, and can translate those into thoughtful, resonant campaign strategies * Is agile, iterative, AI-fluent, and comfortable with ambiguity and high growth environments RESPONSIBILITIES * Own the overall campaign strategy and plan for Stripe’s stablecoin and crypto products (including Bridge), and drive the global, cross-functional workstream for activation and impact * Partner with comms, product marketing, channel teams, regional and field marketing, partner marketing, sales teams, and more to define and implement campaigns. * Work with regional marketing to ensure local relevance and advise on campaign delivery * Use your multi-channel expertise to deliver campaigns via digital, web, email, online events, direct mail, social, events, sales plays, and more, all in partnership with functional and regional teams * Partner with product marketing and content/editorial teams to develop compelling, relevant campaign materials and content sets, including whitepapers, guides, blogs, checklists, interactive content, promotions/offers, etc. * Use and/or recommend leading tools to improve or accelerate the work of the campaigns function * Act as an expert for your owned audience/solution to champion market trends, competitive context, and customer insights, ultimately shaping all industry campaign strategies. * Track, analyze, and report on campaign performance metrics with a focus on lead generation, pipeline, and target account penetration. Share learnings regularly to improve overall campaign efficacy.  WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of enterprise B2B marketing experience that includes some mix of integrated campaigns, content marketing, regional/field marketing, and/or account-based marketing, with demonstrated increase in scope * Exceptional knowledge of fintech industry landscape, trends, and technology * Proven expertise in partnering with regional marketing and sales teams to build, grow, and develop pipeline * Analytical acumen, with the ability to build, interpret, and adjust measurement tools and data * Exceptional presentation, writing, and communication skills, especially to executive stakeholders * Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups * Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions PREFERRED QUALIFICATIONS * Experience at a highly dynamic, fast-growing growth tech company * Experience in the payments, financial technology, or adjacent industries or marketing fintech and/or crypto solutions  * Integrated campaigns experience focused on select audiences: crypto, enterprise, financial services, fintech companies * Product campaigns experience focused on payments, crypto, financial services, and/or embedded finance

Brave

About Brave Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month. The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us! SUMMARY Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base. Some of the job responsibilities include: * Build and maintain long term client relationships through excellent customer service. * Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment. * Advise clients on campaign strategy and best practices. * Communicate campaign performance insights with clients by generating and delivering regular reports.  * Lead client calls with strong presentation skills to showcase campaign performance and Brave's value.  * Own internal communications regarding campaign objectives, performance, status, and client needs. REQUIREMENTS * Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment. * Self-motivated and able to thrive in a results-driven environment. * Bachelor’s degree in marketing, business administration, or relevant field. * 2+ years of experience in account management, campaign development, or similar role (mandatory). * Excellent communication skills. * Ability to multitask and manage multiple client accounts simultaneously. * Proven track record of delivering client solutions and meeting sales goals * Strong attention to detail. * Excellent listening, negotiation, and presentation skills.  WORKING AT BRAVE * Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech. * Highly competitive salaries & benefits, and generous home-office stipends. * Fully remote team (no office, no commute). * Welcoming, humble, ridiculously smart teammates, and a truly flat org structure. * Opportunity to get in early at a hyper-growth company, and revolutionize the web. * Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript? SALARY IS $75,000.00 TO $85,000.00 PLUS BONUS CHECK US OUT LinkedIn | Glassdoor | brave.com