Sales Team Leader (French Speaking) - 12 months FTC

New Partner Experience Advisor - French Speaking

Deliveroo

NEW PARTNER EXPERIENCE ADVISOR (FRENCH SPEAKING) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience Advisor to join our centralised hub. In this role, you’ll be the face of Deliveroo for our newest French-speaking partners, ensuring every small and medium business (SMB) has a seamless and successful launch on our platform. * Working Pattern: Hybrid 3 days a week in office (following successful completion of probation). What You’ll Be Doing You’ll be joining the Restaurant Onboarding team. We are centralising all restaurant launch activity to create a European hub that ensures a consistent, high-quality experience for every partner joining the Deliveroo family. Here’s what your day-to-day might look like: * Drive Partner Onboarding: Act as the primary point of contact for new restaurants, guiding them through the setup process and ensuring they are ready to take their first orders. * Deliver Exceptional Service: Provide high-level support by answering partner queries and navigating requests with speed and accuracy to meet tight turnaround times. * Collaborate Across Teams: Work closely with Sales and Account Management teams to ensure a smooth transition for partners from the point of sale to their first live delivery. * Execute Daily Call Plans: Maintain a high volume of outbound activity and organised call plans to hit challenging KPIs while maintaining a positive partner experience. * Maintain System Integrity: Ensure all internal systems are kept up to date with accurate partner information and progress tracking. What You’ll Need to Thrive Essential * Linguistic Proficiency: Native or fluent in both French and English (written and spoken). * Communication Skills: A strong phone presence and the confidence to make regular outbound calls to restaurant partners. * Operational Agility: Proven ability to work to tight deadlines and manage multiple tasks in a fast-paced environment. * Technical Literacy: Comfortable using IT systems and CRM tools to manage data and partner information. * Collaborative Spirit: A proactive team player who contributes to a positive work culture and is committed to professional growth. Nice to Have * Previous experience in a customer service, sales, or onboarding role. * Experience working within a target-driven environment. Interview Process * Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! * Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People. Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! * Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. * Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). * Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details * Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). * Start Date: Early August 2026. * Working Pattern: Hybrid 3 days a week in office (following successful completion of probation). We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Sales Development Representative - Flemish/Dutch Speaking

Deliveroo

SALES DEVELOPMENT REPRESENTATIVE (FLEMISH/DUTCH SPEAKING) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Flemish/Dutch-speaking Sales Development Representative to join our Manchester team. In this role, you’ll help us expand our Belgian footprint by identifying and pitching to high-potential partners, directly driving the growth of our international marketplace. Get to know our Commercial team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the SMB (Small and Medium Business) team. This team is the engine room of our growth, focused on bringing the best local restaurants and partners onto the Deliveroo platform across our global hubs. Here’s what your day-to-day might look like: * Drive New Business: Proactively acquire new partners through high-volume cold calling, email, and social selling across the Belgian market. * Lead Management: Expertly manage and qualify both inbound and outbound sales leads to maintain a healthy growth pipeline. * Pipeline Ownership: Maintain meticulous records in Salesforce to track your sales journey and ensure no opportunity is missed. * Hit Targets: Work towards ambitious monthly KPIs and targets that directly contribute to Deliveroo’s revenue and market share. * Collaborative Growth: Work within a multilingual squad to share best practices and develop strategies that resonate with Flemish and Dutch-speaking partners. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Linguistic Fluency: Native-level or professional fluency in Flemish/Dutch and English is essential. * Resilience and Drive: A "can-do" attitude with the confidence to make regular cold calls and handle objections with ease. * Communication Skills: Proven ability to build rapport quickly over the phone and via digital channels. * Organisation: Strong time management skills and the ability to manage a high-volume portfolio of potential partners. * Technical Aptitude: Experience with IT systems, including Microsoft Office and CRM tools like Salesforce. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Perks: * Base salary of £26,600 with lucrative monthly commission potential. * Hybrid working: 3 days in our Manchester office, 2 days from home (following your initial probation). * Comprehensive benefits: Gympass, Headspace access, health and dental insurance options, and a "cycle to work" scheme. * Food-focused culture: Free breakfast every morning and free lunch every second Friday of the month. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Senior Learning & Development Specialist

Deliveroo

SENIOR LEARNING & DEVELOPMENT SPECIALIST About the Role As a Senior Commercial Learning & Development Specialist, you will play a pivotal role in shaping the capability of Deliveroo’s commercial teams. We’re looking for someone who takes a proactive, consultative approach, identifying skills gaps before they surface and recommending targeted, scalable learning solutions. You will bring expertise in sales training, with a strong understanding of how to build capabilities across sales, account management, and operations roles in a fast-paced, evolving environment. Your focus will be on driving performance and enabling long-term commercial success across global markets through high-impact learning initiatives. This is not a reactive delivery role – we need a strategic partner who thrives on diagnosing challenges, engaging senior stakeholders, and building future-fit development programs. Key Responsibilities Diagnose Needs & Drive Strategy * Act as a trusted advisor to commercial leaders, using a consultative approach to uncover capability gaps, define root causes, and recommend learning interventions. * Use data and business performance insights to proactively identify learning opportunities that support strategic goals and increase commercial effectiveness. * Translate market and team-specific challenges into robust learning strategies, with a strong focus on sales capability development. Design & Develop Learning Programs * Design and deliver blended learning solutions (in-person, digital, and virtual) that develop soft skills, commercial acumen, sales competencies, product knowledge, and operational excellence. * Collaborate closely with internal SMEs, global stakeholders, and third-party providers to curate and co-create impactful content tailored to local markets. * Ensure programs are scalable, outcome-driven, and aligned with Deliveroo’s values and commercial objectives. Deliver & Evaluate Learning Initiatives * Facilitate training sessions and workshops across all commercial functions, adjusting delivery style to suit audience needs and cultural context. * Drive adoption of digital learning tools and foster a culture of continuous learning. * Use project management techniques to oversee end-to-end execution of learning programs, from design to measurement. * Implement evaluation frameworks to measure the impact of learning on business performance and iterate based on feedback and data. Be a Senior Learning Partner * Influence and challenge stakeholders to adopt best practices in learning and development, rather than defaulting to reactive, one-off solutions. * Collaborate with peers across the L&D team to refine ways of working, develop shared toolkits, and continuously improve learning delivery. * Champion learning across the business by role-modelling strategic thinking, collaborative behaviours, and learner-obsessed design.   What We’re Looking For * Experience in sales and commercial training, ideally within fast-paced, tech-driven or global organisations. Contact centre L&D experience is a plus. * Proven success applying a consultative L&D approach – diagnosing needs, recommending solutions, and measuring outcomes. * Experience designing and delivering multi-format learning programs (virtual, in-person, digital). * Strong stakeholder management and the ability to influence at all levels, including senior leadership. * Excellent project management skills; able to juggle multiple initiatives across segments / markets with competing priorities. * Analytical mindset – uses data to inform decisions and challenge assumptions. * Curious, self-directed, and confident in navigating ambiguity with a proactive mindset.   Expectations at Senior L&D Specialist Level You will be expected to: * Take ownership and prioritise strategically, delegating where appropriate and avoiding over-commitment. * Understand and anticipate commercial and market challenges, and align your work with key business metrics. * Apply deep expertise to moderately complex problems with limited guidance, identifying long-term risks and strategic implications. * Communicate clearly and effectively, simplifying complex ideas to gain buy-in and drive action. * Role-model Deliveroo’s values and encourage others to do the same, proactively shaping culture, inclusion, and team development. * Coach and support others, contribute to talent development, and build a strong internal L&D community. Why Join Us?   At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:   🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.   Our Global Structure   Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.   Diversity, Equity and Inclusion   At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!