Business Development Manager – Commercial Broker

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As the Regional Manager, Account Management, you will be responsible for successfully guiding a small team of Trustpilot account managers across Asia accounts in the Midmarket and Enterprise segment. You will be responsible for the customer journey from onboarding, retaining & growing the customer base. This customer base includes some of the biggest brands in Australia. In addition, the job entails leading Trustpilot's presence in Australia and New Zealand facilitating the professional growth of personnel, hiring, regularly optimizing workflows and acting on employee feedback, coordinating team/office activities, and working closely with international stakeholders to move the team forward. What you’ll be doing: * Overseeing a team of commercial reps, responsible for commercial growth for the midmarket and enterprise segments within the ANZ and Asia markets. * Actively guide the team on industry best practices to define and achieve goals in line with the overall regional and company strategy. * Overall ownership and responsibility for Enterprise & Core customers across the full customer journey within the designated market/region. * Support developing mid-long term strategy within Enterprise & Core customers that increases retention rates while increasing productivity in our New Business efforts. * Identify customer needs and pain points and develop innovative solutions to enhance the customer journey.  * In addition, this role has people management responsibilities including hiring, interviewing, driving employee growth and development, and overseeing performance. * There will be a need for some travel to Europe on occasion, as well as late afternoon/evening meetings from time to time.  Who you are: * You have a good understanding of the ANZ and ideally across other Asian markets.  * Skilled in guiding a team and engaging in personnel management responsibilities, including performance reviews, financial planning, organizational development, and hiring processes.  * A thorough understanding of renewal processes, contract negotiation, and customer lifecycle management. * A proven history of providing a great customer experience. * An enthusiasm for account management and building a positive team environment * A history of consistently surpassing business performance benchmarks * Align with our values of being: We start with the customer, We act with integrity, We are positively human, We make it happen and We win together. What’s in it for you: * A range of flexible working options to dedicate time to what matters to you. * Attractive compensation package + bonus. * 25 days holiday (plus bank holidays) along with 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. * Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist. * Superannuation, salary continuance, and life insurance. * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health, and access to a 24/7 Employee Assistance Plan * Paid parental leave. * Cycle to work scheme. * A buzzy office with a fully stocked fridge and all the snacks and refreshments you can ask for. There are also regular socials, lunches, and fun offsite strategy sessions — and tons of opportunities to connect and have fun as a team. Still not sure? We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you! #LI-Hybrid #LI-KW1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Account Manager for the ANZ region, you will fully own your book of business, managing a high-value portfolio of market-leading customers, including iconic brands such as Canva, Wesfarmers, and Medibank. Your mission is to move beyond a vendor relationship, positioning yourself as a strategic partner who drives measurable business value and long-term ROI. You will be the commercial lead for our growth in the ANZ region, requiring sophisticated navigation of large-scale, complex organizations to unlock and drive new growth opportunities. What you'll be doing: * Strategic Partnership & Influence: Develop and maintain executive-level relationships to position Trustpilot as a mission-critical partner. * Organisational Navigation: Masterfully navigate large enterprise structures to identify key decision-makers and build influence at the C-suite level. * Retention & Risk Mitigation: Own the end-to-end renewal process (GRR), proactively identifying and mitigating commercial churn risks or competitor threats. * Portfolio Growth: Drive expansion through upsell and cross-sell opportunities to achieve strong Net Revenue Retention (NRR). * Financial & Operational Excellence: Leverage deep financial acumen to understand client budget cycles and business metrics, ensuring accurate forecasting in Salesforce. * Cross-Functional Leadership: Partner with Customer Success for value realisation and collaborate with Product and Engineering to align our roadmap with the technical requirements of the ANZ market. Who you are: * You have prior experience in customer success, account management, or customer support roles in a SaaS or technology environment. * Proficiency in MEDDIC sales methodology and significant experience with Salesforce is highly regarded. * Proven ability to drive product adoption, customer satisfaction (NPS), and retention results. * Technically confident and able to guide customers through setup, usage, and best practices. * Strong communication and relationship-building skills across multiple stakeholder levels * Comfortable working with data and insights to identify trends, risks, and opportunities. * Collaborative team player who enjoys working with Account Managers, Product, and Marketing to deliver customer value. * A good understanding of the digital advertising/search marketing industry – preferred. * Commercial Acumen: Proven success in achieving revenue targets and a strong understanding of ROI-based selling. * Strategic Planning: Skilled in building detailed account plans and stakeholder maps for complex, multi-layered organizations. * Industry Knowledge: A deep understanding of the SaaS ecosystem, digital marketing, and how digital transformation drives business value within the ANZ market. We are: We are passionate about what we do. Our team is super collaborative, diverse, and it’s a fun place to work. Our culture is fast-paced, and our employees grow as we do. You’ll have plenty of personal development and coaching opportunities. We are ideas people. We encourage our employees to think outside the box and always champion new ways of working. What's in it for you: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package including quarterly commission and annual company bonus. * 25 days holiday (plus public holidays) * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist * Superannuation, salary continuance and life insurance * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan * Paid parental leave * Cycle to work scheme * A buzzy office at 55 Collins Street with a fully stocked fridge and all the snacks and refreshments you can ask for There are also regular socials, lunches and fun offsite strategy sessions — and tons of opportunities to connect and have fun as a team #LI-Hybrid #LI-KW1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Databricks

SLSQ327R369 Databricks is seeking a Lakebase Sales Specialist Account Executive in Melbourne to help customers modernise their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. THE IMPACT YOU WILL HAVE  * Drive new Lakebase revenue by identifying, qualifying, and closing Lakebase opportunities within a defined territory, in partnership with regional Account Executives and the broader account team. * Lead with outcomes for key Lakebase personas — including platform teams and developers, data teams, and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. * Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. * Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. * Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. * Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks, and customer references. * Align to measurable business outcomes such as performance, developer productivity, time-to-market for new features, cost reduction, and simplification of the operational data landscape. * Partner cross-functionally with Product Management, Marketing, Customer Success, and Partner teams to shape territory plans, launch plays, and co-selling motions with key ISVs and GSIs. * Enable the field by sharing Lakebase best practices, success stories, and sales motions with broader sales teams, helping scale Lakebase proficiency across the organization. WHAT SUCCESS LOOKS LIKE IN THIS ROLE This role requires the ability to operate across two key motions simultaneously: * Establish top strategic focus accounts by engaging application development teams to create net-new intelligent applications leveraging Lakebase. * Drive longer-term Postgres standardization and migration within Databricks' most strategic accounts. Candidates should demonstrate how they can act as a force multiplier across multiple dimensions of the business. Success in this role requires strength in four areas: 1. Business ownership – Operate at a business-unit level by tracking revenue, pipeline, and key observations, and by identifying areas needing additional focus or support. 2. Strategic account engagement – Partner with account teams to engage priority accounts across the global DB700, driving strategic opportunities from initial engagement through successful outcomes. 3. Field enablement – Build and execute enablement plans that empower AEs and SAs to confidently carry the Lakebase conversation even when the specialist is not present. 4. Market voice and thought leadership – Develop an internal and external presence by contributing to global AMAs and internal forums, and by representing Databricks at key first- and third-party events. The interview process is designed to evaluate candidates across all four of these dimensions. WHAT WE LOOK FOR  * 7+ years of enterprise SaaS sales experience, consistently exceeding quota in complex, multi-stakeholder deals. * Proven success selling data platforms, operational databases (e.g., Postgres, MySQL, cloud-native DBaaS), or adjacent data/AI infrastructure to technical buyers and business leaders. * Strong understanding of modern data and application architectures, including cloud-native services, microservices, event-driven systems, and how operational data underpins AI and analytics strategies. * Ability to sell to both technical stakeholders (developers, architects, data engineers) and business stakeholders (product leaders, operations, line-of-business owners). * Demonstrated experience leading specialist or overlay motions, working jointly with core Account Executives to create and progress opportunities. * Executive presence with the ability to whiteboard architectures, lead C-level conversations, and build trust with senior decision makers. * Strong value selling skills: adept at discovering pain, building a business case, and tying technical capabilities to clear, quantified outcomes. * Excellent communication, storytelling, and negotiation skills, with comfort presenting to both large and small audiences. * Bachelor’s degree or equivalent practical experience. PREFERRED QUALIFICATIONS * Experience selling Postgres, operational databases, OLTP workloads, or transactional cloud database services, ideally within large or strategic accounts. * Familiarity with data platforms, lakehouse architectures, and cloud ecosystems (AWS, Azure, GCP), including how operational databases fit within broader data and AI strategies. * Understanding of reverse ETL, real-time decisioning, and operational analytics use cases, and how they drive value for customer-facing and internal applications. * Exposure to AI-native and agent-driven applications that depend on low-latency, highly scalable operational data services. * Prior experience in a high-growth, category-creating environment, helping shape new plays, messaging, and customer narratives. * Experience collaborating with partners and ISVs to drive joint pipeline and co-sell motions. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.