Country Manager, Mexico

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly.   At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. WHAT YOU’LL DO As Stripe’s user base and global footprint grows dramatically, we are looking for someone who is passionate about people and operations to help build teams, We are looking for someone who is passionate about fighting financial crime, preferably within e-commerce or payments, and who possesses a deep understanding of KYC onboarding and periodic customer reviews and AML risk mitigation techniques. This person will cultivate the engagement of their team members while guiding them to be the best financial crime investigators they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day.  The right person for the role will enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. You will have a strong operations mindset, be passionate about people management, drive strong quality standards, and have deep expertise in financial crimes investigations and research techniques. RESPONSIBILITIES * Recruit, manage, coach, and develop a new team of in-office Financial Crimes Operations Associates who conduct Enhanced Due Diligence Reviews for Stripe's High risk customers while adhering to the Regulatory and compliance Guidelines. * Guide your team in completing KYC in conducting in-depth reviews in user documentation and public databases for alerted individuals, adverse media, high risk country and business sector reviews  *  Awareness of money laundering, terrorism financing, and/or sanctions trends and regulatory developments * Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impact * Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks * Provide guidance and coaching on risks that are relevant to all of Stripe’s geographies, i.e., North America, Latin America, Asia Pacific, and European markets * Build a great culture and ensure team members are happy, effective, and growing in their career * Set clear goals and direction, and provide regular feedback on team members’ performance * Be data-driven in your analysis of performance, and in your decision making. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements * Minimum of 5 years experience leading financial crimes teams * Minimum of 12+ Years of Experience with payments, risk, compliance, and / or financial services industry operations. * Managed large teams (typically 30+) at global companies but excited about pursuing scrappiness to build and manage a leaner team in start-up to drive efficiencies and productivity to solve complex problems  * Expertise in KYC and AML regulations *  Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering Directives * Experience working cross-functionally with multiple teams to deliver high impact initiatives  * Experience in delivering weekly and monthly business metrics and reporting * An ability to partner effectively with globally distributed internal stakeholders * Passion for process improvement and innovation by identifying and remediating quality gaps in team performance * Excellent written and verbal communication skills in English and Spanish PREFERRED QUALIFICATIONS * Strong operational background including new process launch, service delivery in a high growth technology company * Familiarity with the financial crime technology stack (including watchlist management systems, case management tooling, transaction monitoring and screening)

Global Horizons Technology Sweden AB

We are seeking a Country Manager Responsibilities Execute high-quality target market expansion in alignment with the company’s overseas market strategy, including early stage market insight, market entry strategies, and shortlisting potential partners, ultimately finalizing channel models and selecting channel partners in the target market. Secure and implement key resource commitments with partners in the target market per the corporate business plan—such as showroom resources, pricing and volume strategies, brand/product positioning, and marketing investment plans—to achieve sales and operational objectives. Conduct product requirement research and provide input for product definition in the target market based on the company’s product roadmap, collaborating with headquarters to finalize product introduction strategies. Work closely with partners to drive local operation and development of the ideal brand, ensuring effective delivery of user value. Requirements Bachelor's degree or above. Fluent in English with excellent oral and written communication skills. Overseas experience or proficiency in a second language (Russian/Spanish/Arabic) is a plus. Proven experience in sales and channel management. Prior experience working overseas or in the automotive industry is highly desirable. Strong customer communication and management skills, excellent coordination and collaboration abilities, and exceptional analytical and problem-solving skills. Highly responsible, adaptable, and resilient with a positive attitude and the ability to work independently. Willingness to travel frequently overseas

Betsson

You will have full responsibility for the Greek market, overseeing customer experience, lifecycle management and local marketing strategy. Your key objective is to drive sustainable revenue growth and maximize customer value. The Greek market includes both online casino and sportsbook operations. Responsibilities * Lead and develop best in class team of local experts and professionals  * Drive revenue growth through customer engagement  * You will develop and implement the local market strategy and annual plans, while managing the local budget. In close collaboration with Central teams, you will review and approve quarterly market and CRM plans, ensuring that local marketing teams deliver effective strategies and measurable results for the Greek market  * Accountable for customer life cycle from acquisition to retention   * Drive brand awareness through a mix of onsite and offsite marketing channels closely following any market trends  * Ensure that customer engagement is delivered through effective customer marketing and an optimized site experience. Responsible to overview, flag and improve the customer’s experience and journeys  * Optimise daily operations to improve quarterly performance and meet annual revenue targets  * Responsible that all executions are compliant in their market  * Follow closely the competition and industry/market trends  Requirements *  Bachelor's degree in business, sales, or marketing  * More than 10 years’ experience in marketing or commercial positions   * At least 3 years of experience at a senior strategic level   * Direct experience working on Greek market  * Solid people management experience  * Deep understanding of Casino and Sportsbook with a proven track record of delivering commercial success  * Gaming retail experience will be considered an asset  * Excellent skills in communication, both verbally and in writing  * Excellent project management abilities in driving multiple initiatives at once  * Results orientated and strong analytical skills  * Proactive, driven and have a positive can-do attitude  * Energised by a rapidly changing environment and welcome the unexpected challenges  What you will get * Working with a great team of people were teamwork, support and learning is our passion * Working within a dynamic and fast paced industry. * Competitive remuneration package and relocation support to Malta available. * Hybrid structure with the option to work remotely twice a week. * Healthcare plan. * Fabulous office and work environment in one of Malta’s prime locations. * On the job training by skilled people who have sound experience in the industry. * Multiple company events throughout the year, and fun team building events. * Dedicated time for training through online platforms.   CHALLENGE ACCEPTED? BY SUBMITTING YOUR APPLICATION, YOU UNDERSTAND THAT YOUR PERSONAL DATA WILL BE PROCESSED AS SET OUT IN OUR PRIVACY POLICY