Medical Operations - Milan

TrueLayer

WHO WE ARE: TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin. Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning. We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you?  DESCRIPTION:  "This role is preferably open to candidates belonging to Italian Protected Categories under Law 68/99, Art. 1 (persons with disability). / Questa posizione è rivolta in via preferenziale a candidati iscritti alle liste delle Categorie Protette ai sensi della Legge 68/99, Art. 1." At TrueLayer, our people are our greatest asset. We're looking for a People Administration Specialist to support our People team with the day-to-day administration that keeps things running smoothly for every TrueLayerista.  This is a junior, hands-on role where you'll work closely with our People Partners and People Operations team, supporting our Italian population while contributing to broader People Operations across the team.   WHAT WE EXPECT FROM YOU AS A PEOPLE ADMINISTRATION SPECIALIST: 🔁 Support Employee Lifecycle Administration * Help manage key administrative processes – onboarding, contract changes, and offboarding – ensuring accuracy at every step. * Keep employee records and documentation compliant with local law and GDPR, and audit-ready at all times. * Support audits and help respond to requests from authorities as needed. 💼 Support Payroll and Benefits Administration * Support the review of monthly payslips and ensure timely payments to all relevant funds. * Handle day-to-day administration of meal vouchers and TFR for Italian employees. * Prepare HR documents and forms required by local regulations or providers. * Monitor the legal inbox, ensuring timely follow-up on incoming communications. * Support the activation of interprofessional training funds * Coordinate mandatory health and safety training and medical checks (D.Lgs. 81/08). 💻 Maintain People Systems and Data Accuracy * Manage employee data in our HRIS (HiBob), ensuring accuracy and clean records. * Build and maintain templates and workflows to improve efficiency and consistency.   ABOUT YOU: * Previous experience in a People Administration or HR admin role in Italy * Good knowledge of Italian employment law, CCNL Commercio, and mandatory administrative processes * Good understanding of the full employee lifecycle and related documentation requirements in Italy * Comfortable working with HRIS platforms (ideally HiBob) and Google Workspace tools Skills and Attributes * Highly organised with strong attention to detail – accuracy is key in this role * Clear communicator in both Italian and English – able to explain administrative or legal information in a simple, accessible way * Comfortable working with data: confident in Google Sheets and able to produce clear reports and templates * People-first approach – you care about the employee experience and want to make admin feel easy, not bureaucratic * Collaborative by nature – you enjoy working with colleagues across People, Finance, and IT Why You'll Love It Here * Real impact on the day-to-day experience of every TrueLayerista  * You'll work with a passionate, collaborative, and international People team * A chance to grow your HR expertise in a company that truly values its people   Don’t meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist — we’d still love to hear from you! SALARY RANGE EUR 30000-35000 + equity BENEFITS WHAT YOU CAN EXPECT FROM US: * Competitive salary and meaningful equity in the company 💰 * Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office. * Flexible holiday policy, with 24 days as standard ✈️ * 2 volunteering days to support causes important to you 🌳 * Life Cover as part of our benefits package, offering financial protection and peace of mind for you and your loved ones 🛟 * Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩‍👩‍👦 * Meal vouchers for every day you’re working, including while remote  * Free lunch from Deliveroo 🥙 (If you choose to work from the office on Tuesdays, Wednesdays and Thursdays) * Budget to spend on learning & development each year 📚 * 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊- these are extra days of leave focused on your wellbeing - you just book them off and spend them how you wish! * Membership of mental wellbeing platform Spill 🧘 At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know. We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.

ESW

THE OPPORTUNITY ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The Regional Partnership Account Manager will be responsible for managing and developing relationships with key partners in the assigned region. This role involves identifying new partnership opportunities, facilitating collaboration, and ensuring the success of partner initiatives to achieve mutual business objectives. This role reports directly to the Senior Director of Partnerships. RESPONSIBILITIES * Identify and recruit new partners to expand the company's partner network in the region. * Develop and execute strategies for partner engagement and growth. * Cultivate and maintain strong relationships with existing partners, acting as the main point of contact for partner inquiries and support. * Ensure alignment between partners and the company's commercial goals and objectives. * Track and analyze partner performance metrics, providing insights and recommendations to optimize partnership effectiveness. * Conduct regular business reviews with partners to assess progress and identify areas for improvement. * Work closely with partners to develop joint marketing strategies, sales enablement programs, and co-branded initiatives. * Facilitate training, enablement, and resources for partners to enhance their knowledge about ESW services and support the company's offerings. * Stay informed about industry trends, competitive landscapes, and partner dynamics in the region. * Utilize market insights to refine partnership strategies and identify new opportunities. * Collaborate with internal teams, including sales, marketing, and product development, to ensure successful execution of partner initiatives. * Share partner feedback and insights with relevant teams to inform product and service enhancements. * Maintain accurate records of partner interactions, performance, and activities within the company's CRM system. * Prepare and present regular reports on partnership progress and outcomes to senior management. REQUIREMENTS * Able to speak English and French fluently enough to lead a meeting * +2 years of experience in partnerships, sales, account management, or business development (internships included) at an eCommerce or PSP (Payment Service Provider) company * Excellent communication and interpersonal skills with the ability to build and maintain relationships * Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment * Comfortable working with data and a willingness to develop analytical and problem-solving skills * Proactive, eager to learn, and able to work both independently and as part of a team ABOUT ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. WHY JOIN US * Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.  * Monthly trips to Paris, all expenses paid: Visit the city of love and get the chance to build a relationship in person with our partners. * Fully remote (Milan only): Work from home from anywhere in Milan. * Salary range: €42,000-53,000 + 30% commission ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.   If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.   #LI-hybrid #LI-TS1

Doctolib

We are looking for a Sales Strategy Lead to join the Sales Strategy team in Milan. As a Sales Strategy Lead, your mission will be to act as a trusted partner to Sales Leadership, helping shape and execute Doctolib's go-to-market strategy across markets. You will sit at the intersection of data, strategy, and commercial planning — owning critical processes such as target setting, budget definition, and incentive design. You will work cross-functionally with Marketing, Product, Finance and HR to ensure our sales organization is structured for performance, accountability, and growth. Your responsibilities include but are not limited to: Business performance & strategic analysis * Define and monitor key sales and account management performance metrics (pipeline health, win rates, quota attainment, forecasting accuracy) * Conduct ad-hoc analyses (customer segmentation, territory white space, sales productivity) to surface actionable insights and own their implementation * Create compelling executive-level reports for QBRs, leadership reviews, and strategic planning sessions. Target setting & sales planning * Own and drive the annual and quarterly target-setting process for the sales organization, ensuring targets are ambitious, fair, and grounded in market reality * Build and maintain robust models to allocate quotas across segments, regions, and individual contributors * Translate company-level revenue goals into granular sales targets, coordinating with Finance and Sales Leadership to align on assumptions and methodology * Monitor performance against targets throughout the year and recommend mid-cycle adjustments when needed. Budget definition & headcount planning * Partner with Finance to define and manage the sales budget, including headcount planning, capacity modeling, and cost-of-sales projections * Build business cases to support investment decisions (new hires, new markets, coverage model changes) * Track budget consumption and flag deviations proactively, proposing corrective actions where necessary. Bonus & incentive plan design * Design, model, and maintain sales compensation and bonus plans that drive the right behaviors and align individual incentives with company objectives * Run simulations to assess the financial and motivational impact of different incentive structures before they are rolled out * Ensure bonus calculations are executed accurately and on time each period, in close coordination with Finance and HR * Act as the primary point of contact for Sales Leadership on compensation-related questions and disputes.   WHO YOU ARE Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You could be our next team mate if you: * Have 3+ years of experience in a highly analytical role such as Sales Strategy, Sales Operations, FP&A, Management Consulting, or Business Intelligence * Have demonstrated experience with target setting, quota modeling, or compensation design in a commercial environment * Have strong financial acumen and are comfortable working with budgets, headcount models, and P&L logic * Have advanced proficiency in Excel/Google Sheets, with the ability to build complex models from scratch * Have excellent communication skills in English and Italian and can present clearly to senior stakeholders * Have experience building AI-powered workflows or agents, and you are able to design and roll out AI-driven initiatives with a clear focus on measurable outcomes * Can manage ambiguity, prioritize effectively, and deliver in a dynamic environment. Now it would be fantastic if you: * Have experience in a B2B SaaS or high-growth tech environment * Have exposure to incentive plan design or variable compensation frameworks * Are familiar with SQL or BI tools for data querying and reporting * Have an interest in healthcare or health tech. WHAT WE OFFER * Supplementary health insurance, with the option to include family members in your household * A flexible workplace policy offering both hybrid and office-based mode * Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast * Reimbursement of public transportation * Work from abroad for up to 10 days per year thanks to our flexibility days policy * Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth * Parent Care Program: various initiatives supporting parenthood, including 100% paid parental leave * Free mental health and coaching services through our partner Moka.care * For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support * A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training) * Partnership for retirement funds with Ciao Elsa. THE INTERVIEW PROCESS * Screening call with the Talent Acquisition team * Interview with the hiring manager * Case study * Final interview * At least one reference check * Offer! JOB DETAILS * Permanent position * Full Time * Milan * Start date: September 2026 * Compensation: €50.000 - €70.000 (including 8% performance-based bonus) * Hybrid work setup (up to 2 remote days per week).   At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.