Customer Value - Tacto Pioneer Program

Tacto

YOUR IMPACT As an intern at Tacto, you'll have real impact and real ownership. It’s important for us to give motivated, ambitious students a steep learning curve and an honest look at what it takes to build one of Europe's fastest-growing startups. We hold interns to the same bar as full-time hires, which means we only bring on people who we trust to lead projects independently and who we'd genuinely want to work with long-term. You'll join one of our teams – Business Development, Customer Value, Talent & Organizational Development, Marketing & Growth, Strategy & Operations, Procurement Data Analyst, or Sales Operations & Enablement – based on where your skills and our needs align. By the end of the program you’ll leave with hands-on experience, strong role models, and a powerful network. WHERE YOU MIGHT WORK Depending on the match, you could join one of these teams: * Business Development – Drive Tacto’s expansion by uncovering new growth opportunities, supporting sales execution, and directly contributing to how we win new customers * Customer Value – Help our customers unlock real, measurable cost savings by turning procurement into a strategic advantage with Tacto. Collaborate closely with product & sales * Talent & Organizational Development – Help make Tacto the most performant organization in Europe through hiring, retention, processes and culture. Collaborate closely with all departments & teams * Marketing & Growth – Shape how the market perceives Tacto by driving positioning, brand, and growth initiatives for Europe’s leading procurement platform. Work closely with sales & customer value * Strategy & Operations – Act as the architect of our expansion, uncovering the strategic levers that define our future and translating them into the concrete operational engines that power Tacto’s scale * Procurement Data Analyst - Turn customer data into compelling business cases that directly support closing deals and proving Tacto’s value * Revenue Operations – Act as the execution backbone of our revenue engine, refining and driving strategic projects end-to-end across Business Development, New Sales (AEs) and Expansion (customer experience), turning the levers that shape our growth into repeatable operating systems that scale Tacto HOW IT WORKS 1. You apply once - this application covers all our internship positions across departments 2. Tell us your preferences - rank the areas you're most interested in (we ask in the application form) 3. First call - we'll come prepared with a clear proposal on which team we think fits best and why. We discuss your skills, our needs, and where you can have the most impact 4. Case study - if we move forward, you'll work on a case with the team lead from your proposed department 5. We match and place you - you join a specific team & are all set to have an impact from day 1 Once you're in, you'll work primarily in your department. Depending on interest and capacity, there are usually opportunities to contribute to cross-functional projects as well to broaden your horizon. We also host regular events with top-tier founders and speakers from the startup ecosystem - e.g. Andreas Klinger at Lunch & Learn, 2-day AI Hackathon in our office, Basti Schuon at Lunch & Learn - so you get exposure to the full picture of building a startup, not just your corner of it. WHAT YOU NEED TO WORK AT TACTO * Experience in a fast-paced environment (startup, scale-up, consulting, whatever pushed you) * Self-driven - you don't need hand-holding * Naturally curious - you ask questions and dig deeper * You actually want to build things and take ownership * Strong communication skills in German and English * You care about the problem we are solving & are mission-aligned - helping the European Industry to stay competitive in the long-term WHERE OUR PREVIOUS INTERNS WORK NOW After Tacto, over 10 former interns have founded their own companies, with e.g. 3 already going through Y Combinator. Others have joined programs like CDTM (5+ acceptances), moved into top consulting firms, or joined early-stage startups and VCs. The common thread: they all got a real understanding of what it takes to build and scale a company. OUR BACKGROUND Tacto is building the intelligence layer that connects AI to the physical world of manufacturing, starting with procurement. AI is transforming every industry, but it stops at the factory gate. The knowledge that holds manufacturing together - part costs, suppliers, materials - is scattered across systems and people. Over 50% of a product's cost originates from suppliers, making procurement the single largest cost lever in manufacturing and the missing connection between the digital and the physical world. Yet it still runs on Excel and legacy systems. We're changing that with our Procurement Intelligence Platform, trusted by hundreds of companies running billions of Euros of material. Based in Munich, we are 100+ passionate builders who are in-office, with high expectations, fast growth, and a lot of fun. We are supported by >€50m from Sequoia, Index, and Europe's leading tech entrepreneurs and industry veterans. WHY IT MATTERS Manufacturing forms Europe's economic backbone, driving a fourth of Europe's GDP and providing over 30% of jobs. These hidden champions and global market leaders manufacture the physical world around us, from the machines that build our cities to the medical devices that save lives. But the world is changing. The US dominates the digital world of bits. China is scaling the world of atoms, manufacturing at unprecedented speed and scale. Geopolitics are more uncertain than ever. Europe's strength lies in its deep industrial knowledge through generations of engineering. Manufacturing worldwide runs on European machines and software. But that heritage is only an advantage if we leverage it in the age of AI. Tacto builds the AI that connects Atoms and Bits, empowering our Industrial Base to Stay Stronger and building a lighthouse for European tech. WHAT WE OFFER The people at Tacto are passionate about building the organization, growing themselves, and our product while having fun and being real. We have high expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. You'll grow at the forefront of AI, have real ownership and impact, and be surrounded by the best people in their field who challenge you and make you better every day. That is demanding and rewarding, but that's where we thrive. Besides that you have: * Money: Competitive salary & equity in the company with real upside, so you are invested in our success * Workplace: A vibrant in-office culture (> 4 days/week) in a beautiful office in central Munich * Development: A development budget and regular exposure to exceptional people, e.g., Lunch & Learns, peer mentoring, external speakers * Time off: 26 + 4 vacation days per year (4 fixed “company rest days”) as well as regular off-sites and team events * Health: Wellpass membership, of course, a fruit basket (!), and access to Jobrad, for your health * Family & Social Security: Voluntary pension contribution, voluntary KITA subsidy for your children Tacto is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Tacto

YOUR IMPACT As Customer Value Team Lead, you will define and scale how Tacto delivers measurable, defensible procurement value to our customers. You will move beyond AI-driven alerts by building and leading a dedicated forward-deployed Customer Value Task Force (~5 people) that drives high-impact procurement initiatives and strategic transformation projects for our most important customers enabled by our award-winning product. By combining deep procurement and consulting expertise with Tacto’s data and AI platform, you will enable customers to realize savings and performance improvements that would not be achievable without Tacto. Thereby, you will lay the foundation for long-term customer relationships. YOUR TASKS * Build and lead a high performing Customer Value team Hire, onboard, and develop a team of ~5 Customer Value Strategists with a strong consulting background (e.g. BCG Inverto, Oliver Wyman). Set clear standards for analytical rigor, execution quality, and measurable customer impact while acting as a hands on leader in critical situations. * Drive Product Enhancement Partner closely with Product and Tech to embed procurement best practices and cost saving methodologies into the Tacto platform. Proactively leverage AI to accelerate team workflows, experiment with new approaches, and turn successful use cases into scalable capabilities. * Drive measurable and defensible cost savings for customers Own the end to end realization of savings from opportunity identification and business case development to execution and tracking. Lead initiatives such as category strategies, supplier negotiations, and spend optimization programs to ensure results are tangible and realized. * Lead complex, executive level customer engagements Work directly with manufacturing companies ranging from €50M to €5Bn in revenue. Lead the most complex engagements and senior stakeholder discussions, acting as a trusted sparring partner for Heads of Procurement, CFOs, and Managing Directors. YOUR PROFILE Now you may wonder what experiences and skills you need for this role. We believe that leadership, problem-solving, and a strong bias for execution matter more than any specific tool. The following references provide guidance on what we believe is helpful. * You have at least one year of experience in leading high-performing teams in a dynamic and demanding environment. * You have extensive experience in strategy, procurement, or operations consulting, with a proven track record in realizing measurable cost savings and leading complex multi-stakeholder projects. * You are comfortable working analytically and data-driven, translating complex analyses into clear decisions * You have experience in building long-standing relationships working closely with customers in demanding, executive-level environments and are confidently engaging with and building relationships to C-level decision-makers * You bring experience in - or a strong interest in - industrial manufacturing, supply chain management, or procurement * You thrive in fast-paced, ambiguous environments and enjoy building new initiatives from the ground up * You possess outstanding communication and presentation skills in German, enabling you to clearly articulate value, challenge assumptions, and lead complex stakeholder discussions OUR BACKGROUND Tacto is building the intelligence layer that connects AI to the physical world of manufacturing, starting with procurement. AI is transforming every industry, but it stops at the factory gate. The knowledge that holds manufacturing together - part costs, suppliers, materials - is scattered across systems and people. Over 50% of a product's cost originates from suppliers, making procurement the single largest cost lever in manufacturing and the missing connection between the digital and the physical world. Yet it still runs on Excel and legacy systems. We're changing that with our Procurement Intelligence Platform, trusted by hundreds of companies running billions of Euros of material. Based in Munich, we are 100+ passionate builders who are in-office, with high expectations, fast growth, and a lot of fun. We are supported by >€50m from Sequoia, Index, and Europe's leading tech entrepreneurs and industry veterans. WHY IT MATTERS Manufacturing forms Europe's economic backbone, driving a fourth of Europe's GDP and providing over 30% of jobs. These hidden champions and global market leaders manufacture the physical world around us, from the machines that build our cities to the medical devices that save lives. But the world is changing. The US dominates the digital world of bits. China is scaling the world of atoms, manufacturing at unprecedented speed and scale. Geopolitics are more uncertain than ever. Europe's strength lies in its deep industrial knowledge through generations of engineering. Manufacturing worldwide runs on European machines and software. But that heritage is only an advantage if we leverage it in the age of AI. Tacto builds the AI that connects Atoms and Bits, empowering our Industrial Base to Stay Stronger and building a lighthouse for European tech. WHAT WE OFFER The people at Tacto are passionate about building the organization, growing themselves, and our product while having fun and being real. We have high expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. You'll grow at the forefront of AI, have real ownership and impact, and be surrounded by the best people in their field who challenge you and make you better every day. That is demanding and rewarding, but that's where we thrive. Besides that you have: * Money: Competitive salary & equity in the company with real upside, so you are invested in our success * Workplace: A vibrant in-office culture (> 4 days/week) in a beautiful office in central Munich * Development: A development budget and regular exposure to exceptional people, e.g., Lunch & Learns, peer mentoring, external speakers * Time off: 26 + 4 vacation days per year (4 fixed “company rest days”) as well as regular off-sites and team events * Health: Wellpass membership, of course, a fruit basket (!), and access to Jobrad, for your health * Family & Social Security: Voluntary pension contribution, voluntary KITA subsidy for your children Tacto is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Tacto

YOUR IMPACT As a Customer Value Manager, you will play a key role in shaping our customer journey to provide the best possible product experience. Your tasks will span the entire product management cycle, from expert discussions in our sales process to onboarding new customers and expanding active customer relationships. You will work closely with our sales and product team to help us deliver value and ensure the long-term satisfaction of our customers. YOUR TASKS * Engage with a diverse customer base: Work with manufacturing companies of various sizes — from €20M to €1Bn in revenue — across different sectors within the industry (from machinery to food manufacturing), adapting your approach to diverse customer needs and contexts. * Enable customer excellence: Empower customers to successfully integrate Tacto into their operational and strategic processes through training, best practices, and hands-on guidance. * Own the commercial relationship: Act as an entrepreneur within Tacto, taking full ownership of customer retention and driving commercial expansion in close collaboration with our sales team. * Shape procurement strategy: Partner with customers to optimize their procurement department, leveraging insights and best practices (e.g. by conducting a category strategy project). * Deliver tangible cost savings: Collaborate closely with customers to identify and realize significant savings and efficiency gains (e.g. through preparing and supporting negotiations with our customers). * Be the voice of the customer: Develop a deep understanding of our software and work closely with the product and tech team to advocate for customer needs, influencing the product roadmap and innovation priorities. * Become AI Native: Proactively identify opportunities to leverage AI to accelerate your work, experiment with new approaches, and share successful workflows – contributing to Tacto's culture of high-velocity execution and innovation. YOUR PROFILE Now you may wonder what experiences and skills you need for this role. We believe that problem-solving, creativity, and drive are more important than tools that can be picked up. However, the following references will give a guideline of what experiences we think might be helpful. * You have an entrepreneurial mindset and thrive in building initiatives from the ground up, embracing a hands-on approach. * You are comfortable working analytically and data-driven, using insights to identify and realize tangible savings and measurable value for customers. * You bring experience in working closely with customers, ideally from a (strategy) consulting environment. * You have experience with — or a strong interest in — industrial manufacturing, supply chain management, or procurement. * You are passionate about driving digital transformation in organizations and excel at managing competing priorities in a dynamic, fast-paced environment. * You possess outstanding communication and presentation skills in German, enabling you to confidently engage with complex stakeholder environments, including C-level executives, and articulate clear value propositions. OUR BACKGROUND Tacto is building the intelligence layer that connects AI to the physical world of manufacturing, starting with procurement. AI is transforming every industry, but it stops at the factory gate. The knowledge that holds manufacturing together - part costs, suppliers, materials - is scattered across systems and people. Over 50% of a product's cost originates from suppliers, making procurement the single largest cost lever in manufacturing and the missing connection between the digital and the physical world. Yet it still runs on Excel and legacy systems. We're changing that with our Procurement Intelligence Platform, trusted by hundreds of companies running billions of Euros of material. Based in Munich, we are 100+ passionate builders who are in-office, with high expectations, fast growth, and a lot of fun. We are supported by >€50m from Sequoia, Index, and Europe's leading tech entrepreneurs and industry veterans. WHY IT MATTERS Manufacturing forms Europe's economic backbone, driving a fourth of Europe's GDP and providing over 30% of jobs. These hidden champions and global market leaders manufacture the physical world around us, from the machines that build our cities to the medical devices that save lives. But the world is changing. The US dominates the digital world of bits. China is scaling the world of atoms, manufacturing at unprecedented speed and scale. Geopolitics are more uncertain than ever. Europe's strength lies in its deep industrial knowledge through generations of engineering. Manufacturing worldwide runs on European machines and software. But that heritage is only an advantage if we leverage it in the age of AI. Tacto builds the AI that connects Atoms and Bits, empowering our Industrial Base to Stay Stronger and building a lighthouse for European tech. WHAT WE OFFER The people at Tacto are passionate about building the organization, growing themselves, and our product while having fun and being real. We have high expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. You'll grow at the forefront of AI, have real ownership and impact, and be surrounded by the best people in their field who challenge you and make you better every day. That is demanding and rewarding, but that's where we thrive. Besides that you have: * Money: Competitive salary & equity in the company with real upside, so you are invested in our success * Workplace: A vibrant in-office culture (> 4 days/week) in a beautiful office in central Munich * Development: A development budget and regular exposure to exceptional people, e.g., Lunch & Learns, peer mentoring, external speakers * Time off: 26 + 4 vacation days per year (4 fixed “company rest days”) as well as regular off-sites and team events * Health: Wellpass membership, of course, a fruit basket (!), and access to Jobrad, for your health * Family & Social Security: Voluntary pension contribution, voluntary KITA subsidy for your children Tacto is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.