Account Manager

Description What We’re Looking For: Are you an attentive Account Manager with experience in serving SaaS customers? We're actively

seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our

valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their

potential. Meltwater offers more than employment—it's a voyage towards personal and professional advancement. Immerse yourself in

an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with

experienced account managers and resilient leaders who are dedicated to supporting your growth journey. Join our team, where

you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full

potential. What You'll Do: Manage, renew, and foster growth within assigned accounts following their transition from the Client

Acquisition team. Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer

Success and Renewals teams. Develop customized account plans and strategies aimed at optimizing customer retention and stimulating

account growth. Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling

initiatives. Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.

Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements. Cultivate

and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction. Monitor

customer usage patterns to inform strategic renewal and product expansion approaches. Implement proactive sales processes to

effectively counter competitive threats during renewal negotiations. What You'll Bring: A Bachelor's degree or higher is preferred

for this role, empowering you to demonstrate your academic prowess and contribute effectively. A minimum of 2 years tenure in

account management is desired, with an established track record in account management, growth, and renewals, within the software

or SaaS domain. Strong strategic thinking and execution capabilities, with a focus on customer retention and growth. Ability to

develop effective account plans and strategies aligned with customer goals. A proactive approach to identifying and driving

expansion opportunities within accounts. Refined communication and collaboration abilities to seamlessly engage with both the

Client Success and Renewals teams, fostering a synergistic environment for mutual achievement. Results-oriented mindset with a

focus on achieving growth targets and customer satisfaction. Excellent written and verbal communication skills in English.

Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a

week The ability to legally work in the country of hire is required for this position. What We Offer: Comprehensive Paid Time Off

& generous paid & unpaid leave policies 401K matching, life insurance, commuter benefits, and parental leave plans Excellent

medical, dental, and vision options Collaborative, transparent and fun loving office culture Accelerated professional development

and growth programs Compensation Overview: At Meltwater, we believe great impact deserves great reward. Our compensation approach

is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use

structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies. These frameworks

are based on objective, gender-neutral criteria in line with applicable pay transparency regulations. For this role, the base

salary range is $55,000-$73,000. The expected On-Target Earnings (OTE) range is $91,500-$122,000, inclusive of base salary and

performance-based variable pay. Actual offers are determined based on job-related skills, experience, demonstrated capabilities,

and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation

evolves as scope, performance, and impact expand over time. We regularly review our compensation practices and conduct pay equity

analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional

information on how compensation is determined, in line with local legal requirements. Our Talent Acquisition Team is happy to walk

you through the full compensation picture specific to your location and level during the interview process. Where You'll Work: 80

SW 8th Street, Suite 3350 Brickell City Centre When You'll Join: August 2026 Our Story At Meltwater , we believe that when you

have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers

around the world to make better business decisions through data. But we can’t do that without our global team of developers,

innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our

award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn

every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are innovators at the core who see

the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class

solutions for our customers. We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the

world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new

heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated

to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to

the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and

harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual

qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation,

national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws

and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of

respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in

our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process,

such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only

to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are

made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.