Business Process Improvement/System Support Analyst, Emerging Talent Intern (Fall)

About Proton Join Proton and build a better internet where privacy is the default Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives! We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!   Role Overview The Security Analyst will be at the frontline of protecting Proton’s global infrastructure. This role combines analytical threat investigation with practical security engineering, taking a role in running, tuning, and evolving our detection capabilities. You will bridge the gap between day-to-day security monitoring and proactive threat defense. Sitting within our security team, you will not only respond to alerts and manage incidents but actively design the rules, playbooks, and systems that catch attackers before they succeed. We value deep logical reasoning, data-driven intuition, and strong cross-functional communication.   What you will do: Threat Detection & SIEM Engineering * Maintain, optimize, and enhance our core security monitoring toolkit (SIEM, sensors, etc.). * Design, build, and continuously refine meaningful alerts, transforming raw infrastructure events into high-fidelity detections. * Proactively identify malicious activities or blind spots within our network and infrastructure that our current toolsets might not cover. Incident Response & Monitoring * Monitor, triage, and deeply investigate security alerts covering all of Proton’s corporate infrastructure. * Own the containment and mitigation of potential security incidents, orchestrating quick and effective response actions. * Develop, document, and test rigorous incident response plans and actionable playbooks to streamline future workflows. Risk Mitigation & System Security * Analyze complex logs, endpoints, and network traffic to isolate anomalies, extract patterns, and identify emerging risks. * Collaborate with engineering teams to deploy and maintain secure architectures, applying server and system security best practices (e.g., OS hardening, strict access controls). * Contribute to continuous posture improvement by feeding operational findings back into security tooling and roadmaps. Governance * Support, advise, and guide the wider company on all security-related matters and emerging risks. * Participate in business process documentation, operational metric reporting, and the strategic automation of security tasks. * Promote a culture of strong IT security awareness and responsible user behavior across our distributed teams.   Job requirements * Good logical reasoning, structure, and problem-solving skills. The ability to correlate diverse data sources, extract hidden patterns from massive volumes of data, and think like an attacker. * Solid understanding of system and network security best practices, including network ACLs, authentication mechanisms, and endpoint defense configurations. * Strong working knowledge of Linux-based operating systems, their architectural security components, system calls, and mechanisms like SELinux. * Familiarity with modern malware techniques, attacker tactics (TTPs), and how to translate this threat intelligence directly into actionable SIEM rulesets. * Sound understanding of networking protocols, web technologies, and detection mechanics (eg. EDR, IDS/IPS). * Intermediate-to-advanced proficiency in Python (or similar languages) for scripting, parsing, and automation tasks. * Excellent written and spoken English, paired with strong communication and organizational skills to collaborate smoothly across different teams. * A deep belief in digital privacy. Preferred qualifications * Proven experience (ideally 3-4 years) in a cybersecurity or operations context. * Hands-on experience working with Elastic stack, Vector, or other tools used in large-scale log analysis. * Experience utilizing data analysis tools (such as Jupyter, Pandas) to hunt for anomalies. * Practical knowledge of securing and analyzing containerized workloads (Docker, Kubernetes) and Cloud infrastructure environments. * Experience in leveraging and integrating Threat Intelligence into security workflows. * An industry-recognized security certification is considered a strong asset. Success in This Role * The SIEM environment is highly tuned, resulting in a demonstrable reduction in false positives and a significant increase in high-value, actionable alerts. * Security incidents are quickly contained, thoroughly investigated, and translated into resilient long-term containment strategies and playbooks. * Threat detection coverage expands smoothly to secure new infrastructure, products, and cloud microservices.   What We Offer * Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here) * Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win. * Technology: you'll get the right hardware and the right software you need to do your best work. * Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one. * Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day * In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building * Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch. * Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you. * Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started. Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate Privacy Notice When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page.  Compensation range Paris:  38.000 - 62.000 gross annually* Other locations: Compensation will be discussed during the interview process *Final compensation will be determined based on the candidate's qualifications, skills, and previous experience #LI-Onsite

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. ABOUT THE ROLE We are seeking an experienced, analytical, and detail-oriented professional to join our Audit Analytics and Transformation team within Internal Audit. This specialized team drives enterprise-wide digital transformation initiatives while maintaining rigorous audit standards and SOX compliance. As a key member of our growing function, you will be instrumental in leading analytics capabilities, Information Produced by Entity (IPE) extraction and validation, developing advanced audit, building intelligent automation solutions, and driving SOC compliance programs across the organization. This role offers a unique opportunity to work at the intersection of audit, technology, and innovation—combining traditional audit rigor with cutting-edge data analytics, robotic process automation (RPA), and AI-enabled solutions. KEY FOCUS AREAS Our team is at the forefront of: * Robotic Process Automation: Building and deploying bots and automation solutions using Automation Anywhere to enhance audit efficiency and control testing. * AI-Driven Transformation: Spearheading the automation of IPE extraction and validation with artificial intelligence to enhance efficiency, accuracy, and scalability * Audit Analytics: Building comprehensive analytics frameworks for all key processes to enable data-driven audit and control assessments * IPE (Information Produced by Entity) Extraction & Validation: Leading the extraction, validation, and continuous improvement of Information Produced by Entity across critical business processes and systems * SOC Compliance Program: Driving the organization's SOC 1 and SOC 2 compliance program, ensuring adherence to industry standards and facilitating external reviews * Process Transformation: Identifying and implementing automation opportunities while maintaining audit effectiveness and control integrity RESPONSIBILITIES Robotic Process Automation: * Assess operational and audit processes for automation opportunities with clear ROI and risk mitigation benefits * Build intelligent bots for repetitive tasks including data extraction, validation, control testing, and exception reporting by collaborating with RPA technical team * Document bot specifications, configurations, maintenance requirements, and operational procedures * Support bot performance monitoring, troubleshooting, and continuous improvement * Maintain bot inventory, documentation, and version control Audit Analytics Development: * Design and implement advanced analytics solutions to assess the design and operating effectiveness of key controls * Develop data-driven audit testing approaches using analytics and automation tools to analyze large datasets and identify exceptions and anomalies * Create process-level analytics scorecards and dashboards for continuous monitoring, early risk identification, and trend analysis * Translate audit findings into meaningful analytics-driven insights for stakeholders and management * Document and maintain analytics methodologies, technical specifications, and data definitions * Leverage automation and analytics to enhance audit efficiency and quality IPE (Information Produced by Entity): * Design, execute, and refine IPE extraction methodologies and validation protocols across key business processes and systems * Develop and maintain comprehensive process maps, data flows, control flows, and supporting documentation for IPE sources * Lead validation efforts to ensure accuracy, completeness, integrity, and auditability of Information Produced by Entity * Collaborate with process owners, system teams, and data stewards to identify IPE sources, document extraction methods, and optimize data quality SOC Compliance Evaluation Program: * Lead and coordinate the evaluation and assessment of SOC 1 Type II and SOC 2 compliance reports for all third-party applications and vendors used by Okta. * Review and analyze SOC reports to assess the design and operating effectiveness of relevant controls across all service organizations. * Document SOC assessment findings, vendor control assessments, and risk determinations for management review. * Facilitate management's review and acceptance of vendor SOC reports and identified control gaps. * Maintain vendor SOC compliance calendars, tracking, and follow-up on control improvements and exceptions. * Assess new vendors, applications, and services for SOC compliance requirements and control implications Cross-Functional Collaboration: * Partner with Internal Audit, SOX, Risk Management, Compliance, and Process Improvement teams on integrated initiatives *  Engage with process owners, business stakeholders, system owners, and IT teams to understand processes, systems, data flows, and control environments * Facilitate knowledge transfer and build organizational capability around audit analytics, automation, and process transformation * Maintain strong stakeholder relationships while advocating for audit effectiveness and compliance in transformation initiatives * Communicate complex technical and audit concepts to diverse audiences Ad Hoc Projects: Support emerging transformation, automation, and compliance initiatives as the team and organization evolve. Participate in special projects and proof-of-concepts related to process automation, analytics, and compliance REQUIRED QUALIFICATIONS: *  Bachelor's degree in business, accounting, computer science, information systems, finance * 2+ years of experience in internal audit, operational audit, risk assessment, or compliance with focus on process-level controls and operational effectiveness * Demonstrated experience in:   - Conducting control walkthroughs and testing key operational, IT, and financial controls   - Developing audit programs and creating high-quality audit workpapers   - Assessing control design and operational effectiveness   - Working with process owners on control improvements and remediation   - Documenting processes, control flows, and control evidence *  Experience with data analytics platforms and tools (SQL, Python, Tableau, Power BI, or similar). * Strong analytical and critical thinking skills—ability to work with complex datasets, system configurations, and extract meaningful insights * Proficiency in identifying root causes and developing right-sized, impactful solutions * Excellent written and verbal communication skills with ability to communicate findings to both technical and non-technical stakeholders. * Strong English language proficiency (verbal and written). * Ability to work effectively in a collaborative, fast-paced environment with multiple stakeholders. * Solutions-oriented mindset with willingness to "roll up your sleeves" on hands-on project work Flexibility to support PST-based team and stakeholders PREFERRED QUALIFICATIONS * Experience with Automation Anywhere or similar RPA platforms (UiPath, Blue Prism, etc.) * Professional certifications (CA, CIA, CPA, CISA, CISM, or related security/audit certifications) * Advanced proficiency in data analytics tools and platforms (SQL, Python, Tableau, Power BI, Alteryx) * Experience with audit and risk management software platforms (Auditboard, Workiva, etc.) * Background in Big 4 or similar professional services firms with SOC or compliance experience * Previous SOC 1 or SOC 2 compliance program experience * Knowledge of emerging technologies and their audit/control/compliance implications #LI-Onsite P18885_3490991 The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.