
ElevenLabs · Netherlands
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first hum...
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of
businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's
most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was
$11B - multiples of 11, always.
monitoring, and reliability necessary to deploy voice and chat agents at scale.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are
researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact,
we want to hear from you.
to operations.
the boundaries of what’s possible.
immediate role and responsibilities.
and Italy.
About the role
We're looking for an experienced, driven Strategic Account Executive to drive ElevenLabs' growth across the Netherlands' largest
enterprises, with a specific focus on Government, Healthcare & Utilities. Our ideal candidate has a well-established network and a
proven track record of selling to C-level and senior decision-makers at major Dutch public sector bodies, healthcare
organizations, and utilities providers — and is passionate about the transformative possibilities of AI voice technology.
In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and
ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience,
internal workflows, and monetization strategies.
1. Build and manage a growing portfolio of strategic accounts across the Netherlands, with a primary focus on Government,
Healthcare & Utilities, to help ElevenLabs meet its revenue goals.
2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive
customer engagement, contact center automation, and operational efficiency for government bodies, healthcare organizations,
and utilities providers.
3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into
measurable business value for senior executives and economic buyers.
4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive
solutions, and emerging trends, particularly as they apply to regulated Dutch government, healthcare, and utilities
organizations.
5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can
unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.
6. Develop and execute account strategies to expand ElevenLabs' presence within the Dutch government, healthcare, and utilities
sectors, navigating complex procurement and organizational structures, including public tender processes.
7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion
of accounts.
8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI,
voice interfaces, and conversational agents.
Requirements
1. 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI,
LLM-based products, or API-driven platforms.
2. Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal,
and procurement.
3. Well-connected in the Dutch government, healthcare, and utilities landscape, with an existing network of senior individuals
and strong executive presence and ability to build relationships at the C-suite and board level.
4. Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into
business value.
5. Deep understanding of enterprise and public sector procurement and legal processes in the Netherlands, including tender and
RFP processes, with the ability to accelerate deal velocity within complex organizational structures.
6. Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
7. Passion for voice and audio AI and how it can unlock transformative value for customers.
8. A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.
9. Native or full professional proficiency in Dutch; strong English for internal collaboration.
Location
This role is remote-first, so it can be executed from anywhere in the Netherlands with the ability to travel to client sites when
required.
JOIN AXON AND BE A FORCE FOR GOOD. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. TECHNICAL ACCOUNT MANAGER * Location: Remotely from the Netherlands — with occasional travel to customer sites across the Netherlands (typically up to 1 day per week) * Reporting to: Manager, Technical Account Management & Regional Support YOUR IMPACT As an Embedded Technical Account Manager at Axon, you will become the trusted technical partner for one of the largest and most strategically important public safety organisations in the Netherlands. Working alongside Axon's delivery partner and embedded within the customer's operational environment, you will help ensure Axon's technology delivers measurable operational outcomes while strengthening long-term customer success. You will serve as the primary technical point of contact throughout the customer's operational journey - providing technical leadership, customer advocacy, proactive guidance, and day-to-day continuity across their Axon ecosystem. Rather than simply responding to issues, you will help the customer maximise adoption, reduce operational risk, improve technical health, and realise greater value from their investment. Working closely with customer leadership, technical teams, Axon Professional Services, Customer Success, Support, Engineering, Product Management, Sales Engineering, and partner organisations, you will align stakeholders around successful deployments, governance, technical strategy, and continuous improvement. Wearing multiple hats - from technical consultant to trusted advisor to hands-on product specialist - you will help optimize customer workflows, improve platform health, coordinate complex technical issues, and ensure new capabilities are successfully adopted as Axon's ecosystem continues to evolve. Your work will directly contribute to Axon's mission of Protect Life by helping one of Europe's largest public safety organisations deploy technology that improves operational effectiveness, transparency, and justice. WHAT YOU'LL DO * Become the dedicated technical expert across the customer's Axon ecosystem, including TASER 10, Axon Evidence, and future Axon platform capabilities, maintaining deep knowledge of both current and expanding product deployments. * Serve as the primary technical liaison between Axon, the customer, and Axon's strategic delivery partner, balancing relationships carefully while maintaining strong trust with all stakeholders. * Build long-term relationships with executive leadership, programme owners, operational commanders, IT leadership, system administrators, and frontline users across a complex organisation. * Participate in operational, technical, governance, and strategic meetings, ensuring effective communication and alignment across customer, partner, and internal Axon stakeholders. * Provide technical guidance throughout the customer lifecycle, including deployment planning, implementation support, configuration guidance, integration planning, go-live readiness, and expansion projects. * Act as the dedicated owner for technical escalations, coordinating complex issues across Support and Engineering while maintaining clear communication with customer stakeholders. * Conduct proactive technical health reviews, platform optimisation sessions, architecture discussions, and operational readiness assessments. * Support customer adoption through role-specific enablement, administrator guidance, workflow optimisation, and best practice recommendations. * Facilitate release readiness activities by preparing customer stakeholders for new hardware, firmware, software, and platform capabilities before production deployment. * Maintain detailed knowledge of the customer's technical landscape, including networking, security, SaaS administration, integrations, identity management, governance requirements, and operational workflows. * Coordinate customer success planning, roadmap reviews, KPI tracking, and regular business reviews aligned to operational objectives. * Identify technical, operational, and organisational risks early, engaging appropriate internal teams to mitigate issues before they impact customer operations. * Support customer security reviews, technical assessments, architecture discussions, and integration planning as the platform continues to evolve. * Develop and maintain high-quality customer documentation including solution diagrams, operational runbooks, technical recommendations, deployment records, and knowledge transfer materials. * Support preparation for major operational events, high-profile deployments, and mission-critical periods where additional technical coordination is required. WHAT YOU BRING * Dutch fluency and professional level English spoken and written skills. * Dutch citizenship (essential for security clearance). * 5+ years of experience in Technical Account Management, Customer Success, Solutions Engineering, Professional Services, Technical Consulting, Systems Engineering, or similar customer-facing technical roles. * Proven experience managing long-term enterprise customer relationships within large, complex organisations. * Experience working with government, public safety, law enforcement, defence, or highly regulated industries is strongly preferred. * Strong ability to build trusted relationships across technical teams, operational leadership, executive stakeholders, and third-party partners. * Excellent political awareness and stakeholder management skills, with the ability to balance customer priorities, partner relationships, and Axon's commercial objectives. * Comfortable operating independently as an embedded representative while coordinating effectively with wider cross-functional teams. * Strong technical foundation including working knowledge of: * Enterprise networking including TCP/IP, routing, switching, DNS, DHCP, VPNs, firewalls, and connectivity troubleshooting. * SaaS platforms, cloud applications, APIs, identity management, authentication, and enterprise software administration. * Windows environments, Active Directory / Entra ID, and enterprise endpoint management concepts. * Integration patterns, system interoperability, and enterprise application ecosystems. * Technical troubleshooting across software, networking, configuration, and infrastructure domains. * Strong communication skills with the ability to adapt technical discussions for everyone from frontline users and administrators through to executive leadership. * Excellent documentation skills, including architecture diagrams, technical recommendations, operational procedures, customer success plans, and governance documentation. * A proactive mindset focused on continuous improvement, customer outcomes, and long-term partnership rather than reactive support. * Previous policing or Koninklijke Marechaussee (KMar) experience. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com [axongreenhousesupport@axon.com] or via our Axon Privacy Web Form [https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509]. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. [https://www.axon.com/candidateprivacypolicy] Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. [recruitingops@axon.com] Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers [https://www.axon.com/careers]. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com [recruitingops@axon.com].
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Senior Enterprise Account Executive to drive ElevenLabs' growth across the Netherland's largest enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Dutch organizations - and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents - our end-to-end platform for building and deploying AI voice agents - to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of enterprise accounts across the Netherlands - with a focus on Financial Services & Insurance, Telecommunications, Healthcare, and Utilities - to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities - including ElevenAgents - can drive customer engagement, contact center automation, and operational efficiency. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - particularly as they apply to regulated Dutch industries 5. Demonstrate expertise - or a strong willingness to learn - about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants 6. Develop and execute account strategies to expand ElevenLabs' presence within key enterprise verticals, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements * 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms. * Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. * Well-connected in the Dutch enterprise landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C‑suite and board level. * Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. * Deep understanding of enterprise procurement and legal processes in the Netherlands, with the ability to accelerate deal velocity within complex organizational structures * Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly. * Passion for voice and audio AI and how it can unlock transformative value for customers. * A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale * Native or full professional proficiency in Dutch; strong English for internal collaboration Location This role is remote-first, so it can be executed from anywhere in the Netherlands with the ability to travel to client sites when required.
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for an experienced, driven Strategic Account Executive to drive ElevenLabs' growth across the Netherlands' largest enterprises, with a specific focus on Financial Services & Insurance. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Dutch financial institutions and insurers — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across the Netherlands, with a primary focus on Financial Services & Insurance, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for financial services and insurance institutions. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated Dutch financial services and insurance organizations. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the Dutch financial services and insurance sector, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements 1. 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. 2. Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. 3. Well-connected in the Dutch financial services and insurance landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. 4. Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. 5. Deep understanding of enterprise procurement and legal processes in the Netherlands, with the ability to accelerate deal velocity within complex organizational structures. 6. Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. 7. Passion for voice and audio AI and how it can unlock transformative value for customers. 8. A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. 9. Native or full professional proficiency in Dutch; strong English for internal collaboration. Location This role is remote-first, so it can be executed from anywhere in the Netherlands with the ability to travel to client sites when required. #LI-remote