Account Executive — NYC

JOIN AUTOGENAI – REVOLUTIONIZING PROPOSAL WRITING WITH GENERATIVE AI  AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries.  Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets.   AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive. As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions.    JOB SUMMARY:  AutogenAI is seeking a proactive and customer-focused Onboarding Success Manager to join our team. In this role, you’ll be the primary guide for new customers, ensuring they have a seamless and positive experience implementing our platform. You’ll manage onboarding journeys, configure the platform to meet customer needs, deliver impactful training, and drive early adoption and engagement. Your work will help customers reach key milestones and set the stage for long-term success with AutogenAI stage for long-term success with AutogenAI.    LOCATION: 📍This role is hybrid with the expectation of ~2 days per week in our Midtown NYC office, or with clients.   WHAT YOU'LL BE RESPONSIBLE FOR: * Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI. * Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved. * Platform Configuration: Configure the AutogenAI platform to meet customer-specific requirements, ensuring early value and adoption. * Training Delivery: Deliver comprehensive onboarding training sessions—both foundational and advanced—in virtual or in-person formats. * Proposal Workflow Alignment: Help customers connect the platform to their existing proposal workflows, including RFP intake, compliance review, annotated outlines, content reuse, review cycles, writing assignments, and deadline-driven submissions.  * Customer Engagement: Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported. * Cross-Functional Collaboration: Work closely with Customer Success and Product teams to ensure continuity, share feedback, and create a seamless customer experience. * Customer Communication: Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps. * Customer Handover: Coordinate smooth handoffs to Customer Success post-implementation, supporting strong ongoing relationships.   WHAT YOU'LL BRING TO THE TEAM:   * Customer-Centric Mindset: A passion for delivering high-quality, impactful experiences tailored to customer needs. * Project Management Skills: Proven ability to manage multiple onboarding projects simultaneously with strong attention to detail. * Exceptional Communication: Confident communicator with strong presentation skills; able to engage a range of stakeholders. * Adaptability: Flexible, solutions-oriented, and comfortable navigating change in a high-growth environment. * Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows. * Proposal Fluency: Practical understanding of proposal development, including RFP review, compliance, outlines, content reuse, color reviews, proposal deadlines, and the roles of capture, business development, proposal management, SMEs, and executives.  * Federal/GovCon Awareness: Familiarity with Federal contractors, public-sector procurement, and the operating realities of proposal teams working in structured, deadline-driven environments.    REQUIREMENTS:   * Proposal-Writing Industry Exposure: Understanding of the proposal-writing space, including industry-specific challenges and opportunities.  * Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultaneously.  * Communication Skills: Exceptional written and verbal communication skills, with experience delivering training and presentations.  * Cross-Functional Collaboration: Ability to work effectively with sales, customer success, and product teams to deliver a seamless onboarding experience.  * Adaptability: Comfortable working in a dynamic, fast-paced environment (previous startup or consulting experience preferred) * Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows.   PREFERRED QUALIFICATIONS (NOT ESSENTIAL):  * Experience: 2+ years' experience in B2B SaaS, implementation, onboarding, customer success, proposal management, capture support, or another customer-facing role.  * Start-Up Experience: Previous experience leading onboarding projects in a fast-paced startup environment.  * AI Software Knowledge: Familiarity with AI software and applications. * Federal, GovCon, or complex proposal experience: Direct experience working in, supporting, or selling to proposal teams in U.S. Federal, public-sector, GovCon, defense, healthcare, infrastructure, engineering, or similarly complex procurement environments.  COMPENSATION AND BENEFITS:   * Competitive Salary: $100,000 - $120,000 basic salary (depending on experience and location), plus opportunities for variable attainment, depending on specific experience and qualifications relevant to the role.   * Stock Options: Meaningful equity in the company.  * Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account.  * Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions.  * Paid Time Off: Unlimited vacation (Yes, you read right!)  * Flexible Work Options:This role is hybrid with the expectation of ~2 days per week in our Midtown NYC office, or with clients. * Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service)  * Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development.    OUR PRINCIPALS - CULTURE IN ACTION * Customers, Customers, Customers – We win when our customers win. We speak their language, understand their needs, and believe in our product because we use it ourselves. * Make It Happen – We act with urgency, take initiative, and focus on outcomes. If something needs doing, we do it—asking for forgiveness, not permission. * Learn & Adapt – We embrace curiosity, continuous learning, and bold experimentation. Facts change, so we change our minds. Failures are lessons that push us forward. * We Are All Owners – We own challenges, break the rules when necessary, and value reasoning over authority. No blame, just problem-solving. * Raise the Bar – Good enough isn’t enough. We push boundaries, move fast, and believe there’s always a next level. * Respect & Inclusion – Different perspectives make us stronger. We listen first, act with integrity, and always do what we say we will. * Trust & Transparency – We are open, honest, and direct. Feedback flows freely, knowledge is shared, and we assume positive intent. AutogenAI is a merit-based equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Account Manager Build relationships. Enable smarter business. Deliver real outcomes. At Convera, we believe the best client outcomes come from the combination of great people and intuitive platforms. We’re hiring an Account Manager to manage and grow a portfolio of top-tier upper small business clients by delivering a service experience that blends human insight with self-service capability. This is a role for someone 4+ years into a B2B sales or account management career, ready to step up into full portfolio ownership and make a tangible impact on client success. Why this role matters The foreign exchange and international payments landscape is fast-moving and high stakes. Our clients rely on their Account Manager to help navigate complexity, combining the right technology with expert guidance to deliver the best outcomes for their business. This is not a customer service role; it’s end-to-end ownership and real commercial impact. What you’ll be doing • Own and grow a portfolio of high-value B2B clients, building strong relationships with key decision-makers • Drive revenue and retention by proactively identifying opportunities and expanding client value • Deliver tailored solutions across FX, international payments, and risk management • Enable clients to maximize Convera’s platform, combining self-service with expert support where it matters • Execute a disciplined commercial playbook, balancing proactive outreach, pipeline development, and relationship management • Support our Business Development team through early engagement with new clients. What we’re looking for We’re looking for someone with 4+ years’ experience in B2B sales or account management, with a strong track record of growing client relationships. You’re commercially driven and comfortable working to targets, while balancing relationship management with disciplined activity. You’re people-first but pragmatic, understanding that strong relationships deliver results, and you’re comfortable working across both digital and human-led interactions. You bring a proactive, structured and accountable approach, with the ability to manage a portfolio with discipline and take ownership early. Strong communication and stakeholder influence skills are essential. Experience in financial services, FX or payments is a major plus, but if not, we’ll support the right candidate to build this capability. Must Have • 4+ years B2B account management / B2B sales experience • 2+ years’ experience in cross-border payments including customer buying needs and typical ICPs and stakeholders in accounts • Demonstrated experience owning a book of business with revenue/quota responsibility • Experience with CRM systems (e.g. Salesforce, Gong, HubSpot, etc.) and other sales enablement and AI tools. • Experience selling basic risk management products e.g. Forwards • Tech-savvy with a passion for leveraging digital tools to enhance performance. Good to Have • Experience selling credit and complex risk products e.g. Options What we offer You’ll gain a clear pathway into enterprise account management, sales leadership or specialist roles, supported by structured training and ongoing development. You’ll work with increasingly complex clients, building the capability to navigate more sophisticated payments, FX and risk conversations over time. You’ll have the opportunity to take ownership of meaningful client relationships early, with real accountability for outcomes. All of this sits within a high-performance, well-supported team where success is recognized, and where you’re given the tools, coaching and autonomy to grow your career at pace. About Convera Convera is a global leader in commercial payments, helping businesses manage cross-border transactions and navigate foreign exchange with confidence. We combine smart technology with real human expertise to deliver solutions that are practical, scalable, and client focused. Because ultimately, it’s not just about moving money - it’s about helping our clients run better businesses. Ready to take ownership? If you’re ready to step into a role where you can combine relationship management, commercial ownership, and platform-assisted service delivery - we’d love to hear from you. Pay Transparency Statement Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $80,000.00 - $115,000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range. We also offer a comprehensive benefits package, which includes: * Health insurance (medical, dental, vision) * Retirement savings plan * Paid time off, holidays, and parental leave * Wellness programs and mental health resources Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.