Sr Technical Program Manager

Datadog

Datadog's integrations are the connective tissue between our platform and the technologies our customers run in the real world. As a Sr. PM on the Agent Integrations team, you will own the vision, prioritization, and execution for 100+ integrations that run directly inside the Datadog Agent from foundational infrastructure (MySQL, Kafka, Kubernetes) to the rapidly growing landscape of self-hosted AI and on-premise enterprise technologies. This is a high-impact, breadth-first role at the intersection of infrastructure observability and the frontier of AI-native workloads. At Datadog, we place value in our office culture; the relationships it builds, the creativity it brings, and the collaboration of being together. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: * Own the Agent Integrations roadmap. Determine which new integrations to build and which existing ones to improve, balancing customer demand, business impact, and engineering capacity across a catalog of 100+ technologies. * Drive the expanding AI integration surface. Lead product strategy for self-hosted AI workloads, including LLM inference frameworks (e.g., Hugging Face TGI, BentoML), AI agents, MCP servers, and model orchestration tools, so Datadog customers can monitor every layer of their AI stack. * Expand on-prem and hybrid coverage. Prioritize and execute new integrations for on-prem technologies including storage systems, HPC schedulers, network devices, and legacy enterprise platforms where customers run critical workloads. * Build observability for ERP systems. Define and drive Datadog's strategy for monitoring enterprise ERP platforms (SAP, Oracle EBS/Fusion, Microsoft Dynamics) covering performance, job execution health, and integration layer telemetry so enterprise customers can observe their ERP stack alongside the rest of their infrastructure. * Analyze adoption and customer feedback at scale. Use data from multiple sources to understand usage patterns, identify high-value improvements, and maintain a structured, prioritized backlog across dozens of integrations simultaneously. * Work cross-functionally to ship and grow. Partner with Engineering, PMM, Sales, and Technology Partner Managers on launches, GTM content (blogs, landing pages, conference demos), customer design partnerships, and co-marketing. * Remove blockers and accelerate delivery. Engage directly with customers and partners to gather requirements, resolve legal or partnership dependencies, and keep integrations moving from scoping to GA. * Contribute to the broader Integrations vision. Align with adjacent PM teams (SaaS Integrations, Integrations Experience, Developer Tooling) to ensure the Agent Integrations catalog supports Datadog's downstream products including NDM, AI Observability, Security, and CCM. Who You Are: * Experienced PM with a technical foundation. You have 5+ years as a Product Manager with a Software, Solutions, or Systems Engineering background. You're comfortable navigating complex technical topics and translating them into clear product decisions. * Deeply familiar with cloud and OSS ecosystems. You have hands-on PM or Engineering experience with services from major cloud providers or popular open-source technologies (e.g., MongoDB, Kafka, Kubernetes, PostgreSQL). Someone with no exposure to the ecosystem of technologies we integrate with will have too steep a learning curve. * Structured and analytical. You follow a rigorous process for prioritizing across a large backlog analyzing adoption data, customer feedback, and market signals to make confident, defensible calls on what to build next. * Intellectually curious. You actively seek out new technologies and can explain why an emerging space matters before the rest of the market sees it. You're excited about where AI infrastructure is heading and want to help Datadog be the observability layer for it. * A strong communicator. You can hold a technical conversation with an engineer, a strategic discussion with a VP, and a discovery interview with a customer and you adjust your style for each. * Organized at scale. You can manage many integrations in parallel without losing visibility into any of them. You build lightweight systems to track status, adoption, and customer signals across a broad portfolio. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * Intradepartmental mentor and buddy program for in-house networking * An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) * Access to Inclusion Talks, our internal panel discussions * Free, global mental health benefits for employees and dependents age 6+ * Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $156,000—$195,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.   ABOUT THE ROLE: As a Sr Partner Delivery Success Manager at Parloa, you will own and scale strategic relationships with our global SI, consulting, and implementation partners, ensuring they are equipped to successfully deliver transformative AI and customer experience solutions for enterprise customers. This is a highly cross-functional role sitting at the intersection of partnerships, enterprise delivery, and AI transformation. You will act as the strategic advisor and operational lead for a portfolio of partners, helping them build scalable Parloa practices, drive successful customer outcomes, and expand their long-term impact within the Parloa ecosystem. You will work closely with Partner Managers, Account Executives, Solution Engineers, Customer Success, Professional Services, and Product teams while engaging directly with partner executives, delivery leaders, architects, and project teams. This is your opportunity to shape how enterprise partners adopt, scale, and operationalize agentic AI solutions while helping define and mature Partner Success at one of the fastest-growing AI companies in the world.   AREAS OF OWNERSHIP: * Own a portfolio of strategic Parloa partners, driving both partner maturity and successful customer delivery outcomes * Build trusted relationships with partner executives, practice leads, delivery managers, architects, and customer stakeholders * Act as a strategic advisor to partners on building and scaling their Parloa services practice, including delivery methodologies, organizational structure, certifications, and go-to-market motions * Guide partners through complex enterprise AI and CX transformation programs, ensuring high-quality execution and measurable business impact * Partner with Account Executives and Partner Managers to support strategic deals, validate delivery approaches, and align implementation strategies * Monitor partner-led customer implementations, proactively identifying risks, managing escalations, and driving successful project outcomes * Drive operational rigor across partner engagements, including governance structures, success metrics, delivery reviews, and executive business reviews * Ensure close alignment between partners and internal Parloa teams including Customer Success, Professional Services, Product, and Solution Engineering * Advocate for partners internally while maintaining accountability around delivery quality, certifications, customer outcomes, and operational standards * Identify opportunities to expand successful partner initiatives across regions, business units, and enterprise accounts * Support the evolution of Parloa’s Partner Success function by helping define scalable programs, processes, playbooks, and operational frameworks * Stay current on Parloa’s platform capabilities, AI innovation, and enterprise CX transformation trends to guide partners effectively * Represent Parloa’s leadership in agentic AI and enterprise customer experience transformation during partner and customer engagements   WHAT SUCCESS LOOKS LIKE * You build trusted, strategic relationships with partner executives and delivery leaders, helping them successfully scale their Parloa practice and deliver measurable customer impact * Partner-led enterprise implementations consistently launch successfully, with strong delivery quality, proactive risk management, and clear alignment across customers, partners, and internal teams * You operate as the central point of coordination across Sales, Customer Success, Professional Services, and partners, driving accountability, operational clarity, and long-term value realization * You identify and unlock growth opportunities by helping partners expand successful AI and CX initiatives across additional business units, regions, and enterprise use cases   WHO YOU ARE: * You bring 6+ years of experience in enterprise SaaS, consulting, partner management, customer success, professional services, or strategic delivery roles * You have experience working with or alongside global systems integrators, consulting firms, implementation partners, or enterprise delivery organizations * You have a proven track record of managing complex enterprise engagements and driving measurable customer outcomes through partners * You have a strong background in Professional Services, Partner Success, enterprise consulting, or customer delivery organizations * You understand enterprise delivery models, implementation methodologies (SAFe Agile, waterfall, etc.), project governance, and services organizations * You are comfortable navigating highly cross-functional environments and aligning internal and external stakeholders around shared goals * You have strong executive presence and can confidently communicate with partner leadership, customer executives, and technical teams alike * You bring operational rigor, strong ownership, and attention to detail while thriving in fast-moving, ambiguous environments * You are highly collaborative and proactive, with the ability to influence without direct authority * You are comfortable balancing strategic relationship management with hands-on execution and operational problem solving * You have strong communication and presentation skills, including the ability to lead executive reviews and facilitate complex discussions * You have exposure to AI, cloud, automation, data platforms, or enterprise technology ecosystems, and can connect technical capabilities to measurable business impact * You understand AI, automation, enterprise software, or customer experience technologies and can translate technical concepts into strategic business value NICE TO HAVE: * Experience working with conversational AI, CCaaS, enterprise automation, or customer experience platforms * Experience supporting multi-region enterprise accounts and global delivery programs * Familiarity with partner ecosystem models including sourced, influenced, and co-delivery motions * Experience building or scaling partner programs, enablement frameworks, or delivery methodologies   OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Case Study & Stakeholder Interview(s) → Bar Raiser   WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.   Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package. Salary Range $120,000—$150,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Seatgeek

SEATGEEK BELIEVES LIVE EVENTS ARE POWERFUL EXPERIENCES THAT UNITE HUMANS. WITH OUR TECHNOLOGICAL SAVVY AND FAN-FIRST ATTITUDE WE’RE SIMPLIFYING AND MODERNIZING THE TICKETING INDUSTRY.  By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. We are looking for Product Managers with varying levels of experience to join SeatGeek’s R&D team. This role will own the native mobile experience, the iOS and Android apps, which are key to millions of fans discovering, shopping for, and attending live events. This is a high-impact, high-visibility role at the intersection of consumer product, platform technology, and fan engagement. Beyond getting fans to their first great experience, your most important mission is bringing them back. You’ll help define how we build habits, deepen loyalty, and make SeatGeek the first app fans reach for when a new tour drops, a playoff run begins, or a spontaneous night out calls. From home screen real estate to personalized push moments to post-event features that extend the thrill, you’ll help architect the full loop that turns one-time buyers into lifelong fans. You’ll own a surface that lives in fans’ pockets, competes for their attention alongside every other app, and has to earn its place every single day. WHAT YOU'LL DO * Own the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screens * Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips * Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention * Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use * Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts * Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channels * Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause * Stay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences * Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over time * Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes * Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices WHAT YOU HAVE * 5+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale * Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics * Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience * Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions * Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed * Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships * A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption * Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact * Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners * Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity * Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve * Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment * 5+ years as an engineer in a role that focused on writing code * A foundation of technical excellence that your team can look up to * Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success * You understand how to lead by setting context and facilitating collaboration between cross-functional partners in  product, design, engineering, and leadership * Product-minded engineering experience, especially products that span native mobile, web, and backend systems. * Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences. * Experience in the sports technology industry is preferred, but not a requirement. * This role requires candidates to be based on the East Coast, with preference given to those in the New York City area. OUR STACK You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. * Client Platforms: iOS, Android * Languages: Python, Swift, Kotlin * Version control: Git (Gitlab) * Feature Flag/Experimentation: Eppo * Product Analytics/Reporting: Mixpanel, Looker, Hex * App Distro for Testing: Firebase, TestFlight * Design: Figma * Other Product Management Tools: Claude, ChatGPT, Productboard, JIRA PERKS * Equity stake * Discretionary annual bonus * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Eligible for the SG discretionary annual bonus based on individual and company performance * Up to 16 weeks of fully-paid family leave  * 401(k) matching  * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music   ---------------------------------------------------------------------------------------------------------------------------------- The salary range for this role is $116,000 - $220,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.