Technical Recruiter

Modo Energy

About Modo Energy The energy transition is the biggest infrastructure buildout in human history. Modo Energy is the data platform at the centre of it. We build the benchmarking, forecasting, and valuation tools that the world's most serious energy investors, developers, and operators depend on to make decisions. If a battery gets financed, built, or traded anywhere in the world, there's a good chance Modo data was in the room. Founded in 2019, we're 80+ people across London, New York, Sydney, and Madrid; $30M Series B, AI-native, and moving fast. This is a rare chance to join a category-defining company at the moment it's scaling globally. RECRUITING AT MODO ENERGY Modo Energy is the data and analytics platform for the battery energy storage industry. We help developers, investors, operators, and utilities understand and act on the battery storage markets that are reshaping how electricity systems work. We're growing fast, across every function, and the bar for who joins goes up every quarter, not down. Recruiting is one of the highest-leverage things happening at Modo right now, and the person in this seat will shape who this company becomes. THE ROLE We're hiring a Recruiter to own full-cycle hiring across multiple functions and geographies - commercial, analyst, and operational roles today, with the mix evolving as we scale. You'll work closely with hiring managers and leadership (including direct partnership with our CEO on senior searches). The best person for this role can map a market, build a real point of view on who's in the top decile of a given talent pool, and run a process disciplined enough to close them - while keeping pipeline hygiene, candidate experience, and hiring-manager communication tight throughout. WHAT YOU'LL DO Sourcing and market mapping * Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices * Build and nurture a strong pipeline of talent * Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines * Use AI as a core part of your daily workflow: for research, candidate identification, personalized outreach drafting, call summarization, and surfacing signal from messy data. This isn't optional or a novelty at Modo; it's how the role works * Stay on top of market trends, comp benchmarks, and where the talent pool is moving Full-cycle ownership * Own the entire recruiting lifecycle from intake through offer close, across our functions and geographies * Run intake meetings with hiring managers and interviewers to build a shared, precise picture of the role and evaluation criteria before sourcing starts * Ask first-principles and self-starter questions live in interviews - we're evaluating how people think, not just what they've done * Push back when a search is mis-scoped, surface comp reality early, and turn hiring-manager wishlists into a concrete profile within days * Close candidates who have competing offers - build conviction, sequence references well, and win on substance Process, tools, and experience * Maintain the ATS (GreenHouse) with real pipeline discipline, so reporting and funnel metrics are trustworthy * Run debriefs after each hire (and each miss) and feed learnings back into how we hire * Own creation of job descriptions and interview scorecards * Manage relationships with our external recruiting agency partners * Deliver a fair, transparent, and fast candidate experience - clear feedback, offers that move in days rather than weeks * Support employer brand work, campus/lateral recruiting events, and other ad-hoc talent projects * Contribute to comp benchmarking and broader improvements to how Modo evaluates talent WHAT WE'RE LOOKING FOR The Essentials * 2+ years of full-cycle recruiting experience, somewhere high-growth or fast-paced where the bar was genuinely non-negotiable * A startup background - you know how to hire well without much infrastructure behind you * Comfort using AI in your day-to-day recruiting workflow already, or genuine eagerness to make it core to how you work * Demonstrated closing skill against competing offers * High-agency operating mode: you own outcomes, flag problems early, and don't wait to be told what's next * Excellent written communication - your outbound and candidate updates are part of the work product and should read that way * Comfortable in a fast-moving, high-autonomy, low-process environment across multiple time zones and countries * Based in NY and able to work hybrid, in-office Tuesday–Thursday Nice to Have * Experience recruiting commercial or GTM roles (AE, AM, CSM) at a high-growth SaaS, data, fintech, or energy company * Experience recruiting analyst or technical roles alongside commercial ones * Experience building or contributing to an AI-augmented sourcing or screening workflow * Familiarity with Greenhouse, plus LinkedIn Recruiter, Notion, and Slack * Experience hiring across multiple countries simultaneously WHAT COMES WITH THE ROLE The salary range for this role is $160-180k * A seat at the table on hiring decisions that genuinely shape the company - not a coordinator role * Full autonomy: we expect people to operate independently within a few months, not to be managed step by step * Direct, honest feedback culture - the best argument wins regardless of seniority * Compensation benchmarked to pay top of your personal market, reviewed twice a year * All employees receive share options * Hybrid working, in-office Tuesday-Thursday, across our London, New York, Madrid, and Sydney offices * A small, high-leverage team where your work is visible and matters immediately EQUAL OPPORTUNITY & LEGAL Modo Energy is an equal opportunity employer. We evaluate all candidates on merit and fit for the role, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. If you need a reasonable accommodation at any stage of the interview process, let us know.   What You Can Expect From Us At Modo Energy, we believe that exceptional work deserves exceptional reward. We're a high-performance team; ambitious, collaborative, and genuinely motivated by the scale of what we're trying to build. You'll have real ownership from day one, work alongside some of the brightest people in the industry, and be part of a company that's defining a new category in the global energy market. We're hybrid: everyone works Tuesday to Thursday in office, with Monday and Friday flexible. We offer top-of-market compensation, equity for every employee, and the space to take your career wherever you want it to go. We're looking for people who want to do the best work of their careers. If that's you, we want to talk.

Toast

Role Overview This role serves as the data leader and technical authority for Customer Success data at Toast. You will own the strategy and execution of CS data modeling initiatives -- redesigning the CS data model from the ground up and defining how data is accessed, queried, and served across the organization.   The CS data model needs to work reliably in two modes: as a structured foundation for dashboards, reporting, and operational metrics, and as a well-documented, trustworthy layer that AI systems can query consistently. Building for both -- and making deliberate architectural decisions about when each approach is appropriate -- is central to this role.   This is an embedded role, sitting inside the CS organization. CS data problems are business problems first -- understanding how customers are being supported, where friction exists, and what patterns predict risk or opportunity requires close proximity to the teams asking those questions. This role is positioned to build that context directly and translate it into data architecture decisions.   You will lead a small team of two senior data and analytics engineers to start, with room to grow as the function matures.   What You'll Do Data Architecture & AI Data Strategy * Own the redesign of the unified CS data model, connecting data across Care, CX, Enablement, and CSS teams and source systems including our new contact center platform. * Define and execute the AI data strategy for CS -- specifically, how AI accesses, queries, and interacts with the data model. This means making active architectural decisions about when to pre-calculate and structure data versus when to allow dynamic AI retrieval, with predictability and consistency of outputs as the governing constraint. * Build and maintain a documentation layer that functions as a first-class artifact -- not an afterthought. Reliable AI data access depends on well-structured, accurate documentation, and this person will treat it that way. * Develop and apply a clear framework for when AI is the right tool versus traditional data approaches. Part of the job is pushing back when AI is unnecessary or introduces reliability risk.   Platform & Pipeline Development * Lead the data integration for the contact center platform migration, ensuring clean, well-modeled contact data flows into the CS data layer from day one. * Design and optimize pipelines for analytics, reporting, and AI/ML-driven use cases. * Establish testing, monitoring, and alerting as standard practice across CS pipelines -- freshness checks, completeness validation, anomaly detection. Stakeholders should never be the first to know something is broken.   Leadership & Cross-functional Partnership * Manage and mentor two senior data and analytics engineers, providing clear direction and building a high-performance team from the ground up. * Serve as the primary data architecture partner for CS analytics and operations leaders, translating business problems into data model and tooling decisions. * Collaborate closely with cross-functional peers in CS analytics, enterprise data infrastructure, finance, and business technology to align on KPI definitions, data lineage, and governance standards. * Represent CS data interests in enterprise governance forums, ensuring security, compliance, and architecture standards are met.   Enablement & Governance * Ensure CS data is accurate, accessible, and trusted by the teams who depend on it -- from strategic OKRs down to operational dashboards. * Maintain a shared KPI dictionary, data lineage map, and self-service analytics framework in partnership with centralized data teams. * Establish clear SLAs for data delivery and processes for ongoing data quality monitoring.   What We're Looking For Required Qualifications * 10+ years of experience in data platform, data modeling, or analytics engineering roles, with at least 3 years in a leadership capacity. * Experience designing data models with AI consumption in mind -- structuring for retrieval versus pre-calculation tradeoffs, ensuring predictability of outputs, and understanding that documentation is infrastructure, not overhead. * Hands-on experience with modern data stack tools -- Snowflake, dbt, or equivalent -- including building or maintaining a semantic layer that ensures consistent metric definitions across BI tools, notebooks, and AI agents. * A track record of treating pipelines like software: automated tests, schema validation, freshness and completeness monitoring, and changes that go through review before they reach production. You have been burned by silent data failures and build accordingly. * Proven ability to diagnose systemic data quality and architecture problems and redesign from the ground up -- not just patch on top of what exists. * Strong cross-functional communication skills -- you can translate complex data architecture decisions for non-technical business stakeholders.   Preferred Qualifications * Experience working in Customer Success, SaaS, or customer-facing operational analytics environments. * Familiarity with Snowflake and modern orchestration frameworks (dbt, Airflow, or equivalent). * Background that skews toward data modeling and transformation work -- you think in terms of data models, schemas, and semantic layers rather than services and application infrastructure. * Experience with BI tools and dashboarding. * Familiarity with real-time data streaming technologies (Kafka, Kinesis, or equivalent).   Who Will Thrive Here * You are energized by greenfield work. This role is building something new, and the fingerprints you leave on the data model and AI strategy will be visible and lasting. * You are comfortable with a lean team today. Two direct reports to start, with room to grow -- this is not a role for someone who needs org size to feel impactful. * You have the judgment to advocate for the right use of AI, including knowing when not to use it. The goal is a trustworthy, reliable data layer -- not AI for its own sake. * You are a builder first. Strategy matters, but so does the ability to roll up your sleeves and make decisions at the implementation level.   The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $217,000—$347,000 USD Zone B $188,000—$301,000 USD Zone C $170,000—$272,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our New York team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, rapidly scaling environment that moves quickly to support a growing organization. You will drive and execute against the team's roadmap, handle performance management, SLA's, provide leadership with relevant metrics and serve as an escalation point for the team. You'll report to IT Operations leadership and play a key role in shaping how IT Operations scales alongside Figma's growth in New York. This is a full time hybrid role that will be held from our New York Hub with at least 2 days in office per week. WHAT YOU'LL DO AT FIGMA: * Lead and develop IT Operations in New York Hub by coaching and supporting the New York IT Operations team and contractors * Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale * Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions * Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) * Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives * Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation * Lead and own IT projects from conceptualization to completion involving cross departmental collaboration WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 3+ years of experience leading a team of IT professionals with a wide variety of responsibilities * 5+ years of direct IT support experience * Experience working with remote teams, multiple offices, and different time zones * Ability to partner with both technical and non-technical collaborators on a global level and experience managing vendors and contractor workforces * Advanced knowledge administering Okta, Google Workspace, Zoom, Slack, JAMF and various other SaaS tools and excellent communication and analytical skills with the ability to effectively prioritize and lead through complex situations At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $153,000—$269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.