Business Development Representative (SaaS Sales)

Phoenix Contact

Job Summary The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities for Phoenix Contact products and applications directly associated with the marking and installation portfolio used within the industrial automation and electronics industry.  The Field Application Engineer will collaborate with regional sales managers, strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role plays a pivotal part in the development and expansion of all accounts, through cabinet efficiency sales growth and specifications. This position is an individual contributor role and does not include formal people management responsibilities.  The territory for this role is Nebraska, Missouri, Kansas and Iowa. Responsibilities * Increase annual sales revenue across all products directly associated with the cabinet efficiency portfolio at customer accounts. These products include but are not limited to printers & software, marking materials, hand & automatic tools, cabinet efficiency value-add and control cabinet accessories. * Work in coordination with local Phoenix Contact sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products. * Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical matters. * Act as the regional marketing specialist developing sales tools, collateral and driving campaigns. * Serve as the “voice of the customer” providing insight for expansion of product lines or new focus industries. * Drive value-added cabinet efficiency solutions. * Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales. * Be proficient in BASE selling skills and implement to build strong customer relationships. * Develops and maintains strong relationships with potential clients, partners, and other stakeholders to facilitate new business and sustain growth. * Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity. * Effectively communicate with the entire Phoenix Contact team, both verbally and written. * Be proficient in and drive the use of all sales tools provided to support local markets. * Active involvement in industry-related associations. * Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight. * Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department. * Demonstrate technical competence on all products/solutions within area of focus. * Provide reports to RSM as required. * Deliver presentations and hands-on demonstrations of Phoenix Contact Cabinet Efficiency products, applications, and technology for the purpose of product sales. * Develop and maintain a working knowledge on all Phoenix Contact Cabinet Efficiency products/solutions. * Other duties as assigned. Qualifications * Four-year college degree. * Technical discipline preferred and/or equivalent industry experience. * 2 years minimum sales or marketing experience with automation and industrial control products. * Ability to work independently from home office and communicate effectively with colleagues with limited supervision. * Excellent oral/written communication and presentation skills. * Self-motivated with the ability to learn and adapt quickly. Essential Job Functions * Must be able to travel via airplane. * Must have a valid driver’s license and be able to operate an automobile for up to six hours at a time. * Must be able to lift a minimum of 50 lbs (sample, demos, literature) * Must be able to travel overnight 50% + or as dictated by assigned territory. * Comply with company dress code guidelines. * Regular and on-time attendance.   Perks & Benefits Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more! #LI-DZ1   #LI-RD1 Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.   ---------------------------------------------------------------------------------------------------------------------------------- Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.

Remarcable

Remarcable is a SOC 2 Type II–certified cloud platform that streamlines purchasing for MEP contractors. We've processed billions in material purchases and we're scaling fast. As a CSM (Customer Success Manager), you'll own the post-onboarding relationship for a dedicated book of business — driving retention, expansion, and real business value for contractor clients. What You'll Do * Drive value realization * Lead the handoff from onboarding into a long-term success plan. Deliver QBRs and EBRs that show measurable ROI across procurement, spend control, and field-to-office workflows. * Protect and grow ARR * Monitor account health in Totango and Salesforce. Run churn playbooks proactively when usage dips — don't wait for the renewal date to find out there's a problem. * Expand accounts * Identify upsell opportunities — new modules, additional regions, adjacent partners. Turn happy customers into advocates for case studies, referrals, and beta programs. * Feed product insight * Translate field feedback into clear, actionable input for Product and Engineering. You're the voice of the contractor inside the building. Who You Are * 5+ years in B2B SaaS CS or Account Management * You've managed a book of business before and know what it takes to retain and grow complex accounts. Construction industry experience (electrical, mechanical, plumbing) is a meaningful plus. * Systems-minded * Comfortable in Salesforce and Totango (or similar CSPs). You believe: if it isn't in the CRM, it didn't happen. * Proactive by default * You don't wait for a customer to raise a flag. You intervene before problems become crises. * Fluent across audiences * You can explain procurement workflows to a foreman and digital transformation ROI to a CFO — and you're comfortable in both rooms. * Owner's mentality * You treat your book of business like your own company — focused on high-impact work, not busy work. Compensation and Benefits * Medical, dental & vision (company-paid for employee coverage) * STD & group life (company-paid), voluntary LTD * 401(k) with company match * 2 weeks PTO + 56 hrs sick in year 1 * Bonus potential * Series A growth trajectory #ZR Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322. Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.

Remarcable

As a Onboarding Project Manager at Remarcable, you’ll be the trusted guide for new customers stepping into our platform for the first time. You’ll ensure every customer has a smooth, confident, and successful start — setting the tone for a lasting partnership. Your mission: help our customers realize value fast, empower them through great training and support, and hand them off to our Customer Success team fully equipped to thrive. You’ll be the critical bridge between our product and the real-world success of our users. What You’ll Do * Lead onboarding journeys – Guide new customers through setup and configuration of our platform, ensuring a smooth and timely implementation. * Train and empower – Deliver engaging product demos, onboarding calls, and group webinars to teach customers best practices and help them see quick wins. * Create resources – Develop and maintain onboarding materials, training guides, and self-serve documentation to scale your impact. * Be the customer’s go-to – Serve as the primary contact during onboarding, addressing questions, resolving setup issues, and ensuring customers feel supported. * Collaborate across teams – Work closely with Sales to ensure a seamless handoff, and partner with Customer Success to transition accounts post-onboarding. * Drive improvement – Capture feedback from new customers to help refine our onboarding experience and influence product enhancements. Who You Are * 2+ years of Project Management experience OR 4+ years of experience in customer onboarding, implementation, training, or account management (B2B SaaS preferred). * Experience or familiarity with the construction industry (electrical, mechanical, or general contracting) or construction technology is strongly preferred. * Excellent communicator and presenter, comfortable leading customer sessions individually or in groups. * Strong project management and organization skills — you can juggle multiple onboardings without dropping details. * Quick learner with technical aptitude; you love diving into new tools and helping others master them. * Collaborative team player with a customer-first mindset and a passion for helping people succeed. Who We Are * At Remarcable, we’re transforming how the construction industry works. * Our cloud-based platform helps electrical contractors and distributors streamline purchasing and tool management — saving time, money, and frustration while improving visibility and efficiency. * We’re a fast-growing company with deep roots in the contractor and distribution space, backed by a passionate team and expanding nationwide with a growing hub in Omaha. If you’re energized by innovation, impact, and growth, you’ll fit right in. Job Details & Benefits * Location: Omaha, NE (In-office role) * Employment Type: Full-Time, Exempt * Benefits: Comprehensive healthcare coverage (medical, dental, vision, life insurance, STD, LTD) and 401(k) with company match * Paid Time Off: Two weeks in your first year, plus company holidays * Growth Opportunity: Be part of a rapidly scaling startup where your work shapes the customer experience Ready to help contractors modernize their business? Apply now and be part of a team that’s making construction more connected, efficient, and—well—Remarcable. Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322. Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.