
Polène · Omotesando
ABOUT POLÈNE Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with an organic desi...
Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with
an organic design language inspired by nature.
As Polène continues to grow internationally, we are strengthening our organization and investing in top talent across all
functions. Supported by 800 artisans in our workshops in Ubrique, Spain, we continue to elevate the value and distinctiveness of
our leather goods and jewelry collections.
Polène boutiques bring the brand universe to life and welcome a demanding local and international clientele.
Located in one of Tokyo’s most premium retail environments, the Omotesando boutique requires a strong sales-focused and
operationally minded leader, capable of maintaining high service standards while supporting smooth day-to-day execution.
REPORTING TO: Store Manager
DIRECT REPORT: Sales Manager
Reporting to the Store Manager, you support management in driving commercial activity, performance, and customer experience
excellence.
A true operational right-hand, you play a pivotal role by translating the strategic vision and action plans defined by the Store
Manager
into concrete daily actions on the ground. As an ambassador of Polène, you energize, develop, and motivate the team with agility
to
turn set objectives into collective successes, while ensuring flawless execution of brand standards.
1. Commercial Development & Performance Management
● Analyze daily performance indicators to boost sales and elevate customer experience.
● Working in tandem with the Store Manager, propose and implement concrete action plans to optimize results and individual
team member performance.
● Contribute to the preparation of regular feedback and action plans (products, clients, market) for HQ.
● Develop customer experience and drive loyalty-building actions (CRM) and local partnerships.
2. Management & Team Development
● Train and support the managerial team Managers daily through regular coaching.
● Participate in recruitment and ensure the successful onboarding of new team members.
● Contribute to staff scheduling based on traffic and operating hours to ensure consistent service quality.
● Lead daily briefings and ensure information relay between management and the team.
3. Operational Excellence & Image
● Guarantee seamless brand experience by overseeing visual merchandising guidelines and maintaining a flawless store
environment. You ensure that all team members embody Polène DNA through professional grooming and consistent
attention to detail.
● Oversee stock control, rolling inventories, and shrinkage prevention.
● Ensure compliance with internal procedures (checkout, security, HR) and oversee personnel administrative tracking.
.
Soft Skills: Agility & Decision-Making
● Ability to solve complex problems with pragmatism.
● Diplomacy and firmness to ensure information relay between management and the team.
● Embodies Polène’s values in all professional interactions.
ABOUT POLÈNE Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with an organic design language inspired by nature. As Polène continues to grow internationally, we are strengthening our organization and investing in top talent across all functions. Supported by 800 artisans in our workshops in Ubrique, Spain, we continue to elevate the value and distinctiveness of our leather goods and jewelry collections. WITHIN OUR RETAIL TEAMS Polène boutiques bring the brand universe to life and welcome a demanding local and international clientele. Located in one of Tokyo’s most premium retail environments, the Omotesando boutique requires a strong sales-focused and operationally minded leader, capable of maintaining high service standards while supporting smooth day-to-day execution. STORE MANAGER REPORTING TO: Area Manager DIRECT REPORT: Assistant Store Manager, Stock Manager MAIN MISSION Reporting to the Area Manager, you drive the commercial strategy and profitability of your profit center. Responsible for achieving ambitious targets, you closely analyze your key performance indicators (KPIs) to implement agile and innovative action plans. As an ambassador of Polène’s vision, you give meaning to HQ directives for your teams. As an inspiring leader, you unite and develop talent by cultivating a culture of performance, self-surpassing, and unwavering solidarity. YOUR KEY RESPONSIBILITIES 1. Commercial Development & Performance Management ● Define targeted quantitative and qualitative objectives and ensure their achievement. ● Analyze daily performance indicators as well as results by product category. ● Implement action plans to reach sales targets. ● Provide qualitative feedback and actionable insights and act as a strategic liaison between the store and HQ. ● Ensure a seamless, transparent, and motivating flow of information, maintaining a solution-oriented approach to drive team engagement. 2. Leadership & Team Development ● Motivate, coach, and challenge the team daily to maintain a high level of skill. ● Identify, attract, and recruit talent in collaboration with the Retail management, HRBP and Talent Acquisition teams. ● Maintain a positive environment and be the guarantor of team cohesion, encouraging mutual support and a united stance. 3. Brand Ambassador & Customer Experience ● Promote the brand culture internally and externally in line with Polène's values. ● Oversee the clienteling approach and build an influence network to develop client loyalty. ● Ensure that the store atmosphere, Visual Merchandising, and team appearance comply with Polène’s standards. 4. Operational Management & Processes ● In close collaboration with the HRBP and the Area Manager, take responsibility for disciplinary matters. Ensure compliance with internal regulations, manage corrective actions when necessary, and oversee legal procedures with rigor and fairness. ● Ensure that all processes set up by legal, safety, and HR, are thoroughly respected. ● Optimize schedule management to match the business flow while respecting the budget and regulations. ● Oversee stock and inventories in collaboration with the Stock Team to ensure alignment with sales potential. ● Guarantee the quality of Polène’s image by proactively managing store maintenance needs. Soft Skills: Embody authority with empathy and vision. Emotional & Situational Intelligence: ● Ability to give meaning to HQ decisions, even during times of tension, to maintain team engagement. ● Combines clear, impactful communication with a decisive approach to problem-solving in fast-paced environments ● Inspiring leadership to cultivate unwavering solidarity and a positive environment. ● Embodies Polène’s values in all professional interactions.
Established in 1986 in the Swedish mountains, our love for skiing in untouched terrain and embarking on adventures in the wild run deep. Our purpose is simple: to bring this freeride spirit to the world. With our products, we aim to make adventures possible 365 days a year. We are driven by passion, togetherhood, responsibility and winning spirit. We know that an inspiring spread of unique abilities and personalities contribute to our dynamic culture and our success. Now, we are looking for a new talent to join our team. We are looking for a goal-oriented and energetic Assistant Store Manager with Visual Merchandising (VM) responsibility for our store in Munich. We are seeking someone who is driven to make a difference and whose energy can help the store become a success. As an Assistant Store Manager, you will assist the Store Manager in all aspects of store operations, including managing staff, ensuring exceptional customer service, and driving sales growth. The role also includes responsibility for the store's visual appearance. This involves window displays and implementing seasonal/period themes. Additionally, you will organize and conduct visual training with the store team to ensure that Peak Performance VM standards are maintained. Your role will include: * Deliver a high-quality shopping experience by providing customers with professional and personalized service, assisting them with product information and tailored recommendations to support their purchasing decisions. * Proactively apply different sales techniques to contribute to the achievement of the store’s sales targets. * Operate the point-of-sale system, handling transactions efficiently and accurately. * Ensure shelves are well-stocked and the inventory is efficiently maintained, recognizing that an organized and fully replenished store environment supports both customer satisfaction and sales performance. * Collaborate closely with the team and contribute to a positive team dynamic focused on achieving shared goals. Key responsibilities: * Scheduling and inventory management. * Participate in the recruitment and selection of new employees. * Coach, train, and motivate store staff to achieve their goals and provide exceptional customer service. * Maintain a clean, organized, and visually appealing store that aligns with our visual merchandising standards and enhances the overall customer experience. What we offer: * An exciting job with great ownership and significant opportunities for both personal and professional development within Peak Performance. * A work environment that promotes an active lifestyle. * A chance to be part of a growing company that strives to make a difference. * Attractive employment conditions and benefits. * Staff discount on store products and all other brands within Amer Sports. Job Requirements: * You are an outgoing person who loves customer contact, sales, and exceeding expectations. Being unpretentious is a natural part of your personality to continuously develop. * You should be organized and structured with the ability to handle multiple tasks and priorities simultaneously. * The ability to motivate and inspire your team to achieve their goals. * High school diploma or equivalent required; a college degree in business, management, or a related field is a plus. * Strong language skills in German and preferably English, both spoken and written. * At least 2 years of experience working in a leadership role in a store. Take the chance to become part of our Peak Performance family. Submit your application as soon as possible but no later than 31.07.2026 as selection and interviews are ongoing.
Assistant Store Manager (ASM) är Store Managers (SM) viktigaste stöd och ställföreträdare, och bidrar direkt till butikens kommersiella framgång och operativa kvalitet. ASM säkerställer en tydlig ledarskapsnärvaro i butiken och skapar en inspirerande miljö med fokus på service, teamwork och resultat. Rollen fungerar som ställföreträdare för Store Manager vid behov, och bidrar till att motivera, coacha och stötta teamet i att nå sina mål och leverera en stark kundupplevelse. Store Manager och Assistant Store Manager arbetar nära tillsammans och kompletterar varandra i erfarenhet, kompetens och ledarskapsfokus. ASM kan ha ansvar för ett definierat försäljningsområde eller en operativ funktion i butiken, med tydligt ägarskap och ansvar för genomförande. Detta är en operativ ledarroll där du leder genom att vara ett föredöme och driver resultat genom synligt ledarskap och god operativ förståelse. Ansvarsområden • Vara ställföreträdare för Store Manager och ta fullt ledaransvar vid behov • Leda den dagliga driften med starkt kommersiellt fokus och hög servicenivå • Stötta uppnåelsen av mål kopplade till försäljning, lönsamhet och produktivitet • Ansvara för definierade försäljningsområden eller operativa funktioner i butiken • Stötta genomförandet av kampanjer, visual merchandising och butiksstandarder • Säkerställa efterlevnad av rutiner inom drift, bemanning och säkerhet • Bidra i rekrytering, onboarding och upplärning av nya medarbetare Kvalifikationer • Ledarerfarenhet från retail, gärna som Sales Leader, After Sales Leader, Supervisor eller liknande roll • Förmåga att leda och motivera team samt leverera starka kommersiella och operativa resultat • God förståelse för butiksdrift och retailprocesser • Flytande i lokalt språk samt goda kunskaper i engelska Varför välja XXL? Hos XXL blir du en del av en arbetsplats som kombinerar en aktiv och varierad arbetsdag, stark lagkänsla och möjligheten att prestera tillsammans med andra. Vi erbjuder utbildning, utvecklingsmöjligheter och en arbetsdag som aldrig är tråkig. Redo att ta nästa steg i din karriär? Vi ser fram emot din ansökan! Observera att vi endast behandlar ansökningar som skickas in via vårt elektroniska ansökningssystem. Istället för ett traditionellt personligt brev ber vi dig besvara några frågor som en del av ansökningsprocessen. När du ansöker kommer du att bli ombedd att ladda upp ditt CV och svara på våra frågor.