Maintenance Technician I or II

LightForce

About LightForce LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes. Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care. Learn more at www.lf.co Description As the senior technical resource on the maintenance team, the Maintenance Technician III carries full accountability for maintenance program integrity across all shifts. This includes ownership of the calibration program, hazardous waste compliance program, and PM quality standards. This role performs complex diagnosis and repair of furnace systems, compressed air infrastructure, calibrated instrumentation, and facility electrical systems with minimal supervision. The Maintenance Technician III is the first responder to equipment issues, the driver of reliability improvements, and the formal trainer and mentor for Maintenance Technician I and II personnel. This position reports to the Maintenance Supervisor Essential Duties & Responsibilities * Lead diagnosis and repair of complex furnace system failures including electrical, thermocouple, atmosphere control, and high-temperature mechanical components * Assist in ownership of calibration program. Develop and maintain calibration schedules, perform calibrations, audit documentation, and ensure traceability across all process equipment * Serve as technical resource for compressed air system health including predictive monitoring, major overhauls, system efficiency assessment, and vendor coordination * Maintain hazardous waste compliance program. Oversee container labeling, accumulation timelines, inspection logs, full MassDEP and RCRA regulatory adherence, and ensure team compliance with all LOTO and confined space entry procedures across all shifts * Review, author, and continuously improve PM task lists in CMMS. Validate work order completion quality, close documentation gaps, and maintain accurate records to support management reporting on asset health, downtime, and PM completion rates * Perform advanced electrical troubleshooting and repair including panel level work, VFDs, PLCs, 3-phase systems, and control system modifications up to 480V * Serve as first responder to equipment issues. Make independent decisions on repair strategy, equipment disposition, and when to engage vendors or engineering * Provide formal on-the-job training and mentorship to Maintenance Technician I and II personnel. Maintain training records and serve as a Qualified Trainer for the team * Participate in new equipment installations and commissioning activities. Support engineering with facility infrastructure modifications * Serve as the primary maintenance point of contact for additive manufacturing and production operations teams. Own the resolution of equipment specific issues affecting the printing process including compressed air systems, environmental controls, and production support infrastructure * Help lead root cause investigations for recurring failures, document findings in CMMS, assign corrective actions, and verify effectiveness to prevent recurrence * Help enforce SOP compliance, verify documentation completeness, and escalate performance issues to the Maintenance Supervisor Education & Experience * High school diploma or GED required; associate’s degree in engineering technology, Industrial Maintenance, or a related technical field is strongly preferred * Completion of a state-accredited journeyman or technical school program, or equivalent formal training with demonstrated field proficiency, strongly preferred * 5+ or more years of industrial maintenance experience in a manufacturing or precision production environment * Demonstrated advancement in responsibility over career, including ownership of maintenance programs or systems, not simply execution of assigned tasks Technical Skills and Knowledge * Expertise in industrial furnace systems including atmosphere control, electrical systems, thermocouple installation and calibration, and high-temperature mechanical maintenance * Advanced knowledge of compressed air systems including system design, leak detection, efficiency analysis, and complete overhauls * Familiarity with instrument calibration, NIST traceability documentation, calibration scheduling, and recordkeeping * Ability to read and modify schematics, work at the panel level, troubleshoot PLCs and VFDs, and diagnose 3-phase systems * Strong CMMS proficiency including PM task creation, work order management, failure code analysis, and maintenance reporting * Ability to read and interpret mechanical drawings, P&IDs, electrical schematics, and equipment manuals Familiarity with SOP development and standard work documentation Preferred Qualifications * Licensed Electrician or equivalent formal electrical certification * PLC programming or advanced controls troubleshooting experience (Allen Bradley, Siemens, or equivalent) * Experience in a regulated manufacturing environment such as GMP, ISO, aerospace, or medical device manufacturing * Knowledge of RCRA hazardous waste requirements and MassDEP state-specific regulations * Exposure to additive manufacturing or similar precision production technology * Experience managing or directing outside service vendors and contractors * Forklift, crane, or aerial lift operator certification Physical Demands * Ability to stand, walk, and perform physical labor for the duration of an assigned shift * Ability to lift and carry up to 30 lbs * Ability to work in varied conditions including heat, noise, and exposure to chemicals or airborne particulates * Ability to work with appropriate training, certification, and PPE Perks * PTO/Paid Holidays * Medical, Dental, and Vision plans * 401k Retirement plan * Fringe benefits * Paid parental leave * Workplace perks such as food/coffee To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.

LightForce

About LightForce LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes. Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care. Learn more at www.lf.co Description The Maintenance Manager at LightForce Orthodontics is accountable for the reliability, compliance, and continuous improvement of all maintenance operations across a 24/7 advanced manufacturing facility. This role leads the maintenance team with direct responsibility for hiring, development, performance management, and day-to-day supervision. The Maintenance Manager owns the preventive maintenance program, hazardous waste compliance program, and serves as the primary maintenance point of contact for production, engineering, and R&D teams. This position requires a leader who operates with a high degree of ownership, drives results through people and process, and upholds the documentation and compliance standards that underpin the facility's operational and regulatory posture.  Essential Duties & Responsibilities: * Directly supervise Maintenance Technicians I, II, and III across all shifts; manage scheduling, coverage, and on-call rotation to ensure 24/7 maintenance support * Conduct regular 1:1 meetings, provide ongoing coaching and performance feedback, and complete formal performance reviews during annual cycles * Hold team members accountable to documentation standards, work order completion quality, and CMMS compliance; address performance gaps through structured corrective action when necessary * Identify skill development needs across the team; coordinate on-the-job training, vendor-led instruction, and external certification opportunities * Triage and prioritize corrective maintenance requests based on production impact and urgency; coordinate resources to minimize equipment downtime * Oversee execution of the preventive maintenance program across all production equipment and facility systems including furnaces, compressed air infrastructure, and instrumentation * Perform and support complex troubleshooting of furnace systems, compressed air systems, electrical systems, and additive manufacturing production equipment * Coordinate daily maintenance rounds; identify, document, and drive resolution of emerging equipment and facility issues before they impact production * Own the hazardous waste compliance program: oversee container labeling, accumulation timelines, and inspection logs * Ensure all maintenance records are maintained in accordance with regulatory requirements; ensure CMMS documentation reflects accurate work history, asset data, and compliance status Develop, review, and update standard operating procedures and work instructions as process improvements or equipment changes are implemented * Lead root cause analysis for recurring equipment failures; drive corrective actions from initiation through verified closure and document findings in CMMS * Drive 5S and lean manufacturing practices across maintenance areas and production floor touchpoints * Manage contract service providers: enforce SOP compliance, hold vendors accountable to service level expectations, and escalate performance issues to the Operations Manager Participate in design reviews for new equipment and provide maintainability input during capital project planning  Education & Experience * 2+ years in a managerial or supervisory maintenance role with direct reports, including demonstrated experience in performance management and team development * Experience working in an industrial manufacturing setting is preferred * Completion of a state-accredited journeyman or technical school program, or equivalent formal training with demonstrated field proficiency is preferred *  5+ years of progressive industrial maintenance experience in a manufacturing or precision production environment * Prior experience in a 24/7 continuous-process manufacturing facility is a plus * Experience in an additive manufacturing, medical device, aerospace, or similarly regulated production environment is a plus  Technical Skills and Knowledge * Deep working knowledge of industrial furnace systems, thermocouples, and high-temperature electrical systems * Proficiency with compressed air systems including distribution, regulation, dryers, and major overhaul procedures * Advanced electrical competency including schematics, 3-phase systems, VFDs, PLCs, and panel-level troubleshooting up to 480V * Strong proficiency in CMMS platforms (MaintainX, Fiix, eMaint, or equivalent), including preventive maintenance creation, work order management, asset history tracking, and maintenance reporting * Ability to read and interpret electrical schematics, mechanical drawings, and P&IDs * Proficiency with Microsoft Office Suite and Google Suite  Preferred Qualifications * Licensed Electrician or equivalent formal electrical certification * Experience with additive manufacturing equipment including laser powder bed fusion or polymer-based 3D printing systems * Lean manufacturing, Six Sigma, or continuous improvement certification or formal training * PLC programming or advanced controls troubleshooting experience (Allen Bradley, Siemens, or equivalent) * Experience with capital project planning, equipment procurement, or factory acceptance testing Forklift, crane, or aerial lift operator certification  Physical Demands * Ability to stand, walk, and perform physical activity for extended periods in an active manufacturing environment * Ability to lift and carry up to 50 lbs unassisted * Ability to work in varied environmental conditions including heat, noise, and exposure to chemicals or airborne particulates * Ability to work with appropriate training, certification, and PPE * Valid driver's license with a satisfactory driving record require Perks * PTO/Paid Holidays * Medical, Dental, and Vision plans * 401k Retirement plan * Fringe benefits * Paid parental leave * Workplace perks such as food/coffee   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.

LightForce

About LightForce LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes. Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care. Learn more at www.lf.co Description  The Production Supervisor is responsible for overseeing daily factory operations to ensure safety, quality, delivery, and productivity targets are achieved. This role leads a team of 20–50 individuals, driving operational excellence through effective leadership, cross-functional collaboration, and continuous improvement. The Production Supervisor ensures smooth shift-to-shift transitions, consistent process adherence, and high standards of performance, morale, and engagement across the production floor. Essential Duties and Responsibilities  * Supervise and coordinate daily production activities on assigned shifts to meet output, quality, and delivery targets. * Ensure adherence to production schedules and adjust staffing levels and resources as needed to optimize productivity. * Ensure effective shift handovers by maintaining clear communication, accurate documentation, and alignment between incoming and outgoing teams. * Balance quality, productivity, safety, and morale to achieve consistent performance across all operational metrics. * Monitor and enforce compliance with safety protocols, quality standards, and regulatory requirements. * Develop, implement, and enforce standardized operating methods and procedures designed to eliminate inefficiencies and improve product quality. * Drive a culture of continuous improvement by applying Lean Manufacturing, Six Sigma, and 5S principles where applicable. * Partner with Engineering, Maintenance, & Software teams to troubleshoot equipment, resolve production or quality issues to minimize downtime. * Coordinate onboarding & cross-training efforts with the team to build flexibility and coverage across all production processes. * Communicate job expectations, monitor performance, and provide regular coaching, recognition, mentorship, motivation, feedback, and discipline as needed to achieve desired results. * Identify and drive initiatives to improve production efficiency, reduce waste, and minimize downtime. * Prepare and maintain accurate reports on production output, inventory levels, staffing, quality metrics, and related KPIs. * Serve as the first point of escalation for safety, quality, delivery, and cost-related issues within the assigned area. * Thrive in a fast-paced, dynamic environment—adapting to changing priorities while maintaining consistency and professionalism under pressure. Education and Experience  * Experience in a manufacturing environment, with at least 1 year in a supervisory or leadership capacity. * Bachelor’s degree in engineering, business management, operations, or related field preferred. Required Qualifications  * Strong knowledge of production processes, equipment, and quality control principles. * Proven ability to lead, motivate, and develop diverse teams in a multi-shift environment. * Demonstrated problem-solving and decision-making skills, with a proactive approach to resolving issues. * Excellent interpersonal and communication skills for cross-functional collaboration. * Familiarity with Lean Manufacturing, Six Sigma, or 5S methodologies. * Working knowledge of health and safety regulations and best practices. Preferred Qualifications  * Bachelor’s degree in engineering, business management, or related field. * Experience with ISO 13485, ISO 9001, or other regulated manufacturing environments. * Background in additive manufacturing or startup operations is a plus. * Familiarity with tools such as QuickSight, Jira, and Notion. Physical Demands  * Requires the ability to use hands, and reach with hands and arms * Requires the ability to see, listen, and speak * Requires work activities with production chemicals, adhesives and epoxies, using required personal protective equipment * Requires walking and standing for long periods of time Perks and Benefits (US Employees Only) * Unlimited PTO for exempt employees * 10 paid holidays per year * Generous premium coverage for medical, dental, and vision plans * Group plan voluntary life insurance * Fringe benefits * 401k retirement plan * Paid parental leave * Allowances for those in commercial sales positions * Workplace perks such as food/coffee To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.