Salesforce Administrator / Consultant (m|w|d)

Salesforce Administrator & Service Desk Lead

Triple Point

Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients.  There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work  2025 & 2026'. If this sounds like an environment where you would flourish, then read on… The Function & Team The Digital and Technology team's purpose is to provide cutting-edge digital solutions that are safe and reliable whilst improving efficiency and reducing potential risks for everyone at Triple Point. The Digital Transformation team looks after our core systems, the integration between them, and all aspects of data, from the data warehouse to reporting that provides clear insight into trends. It automates manual business processes, adopts emerging technology such as Gen/Adaptive AI, and uses Microsoft 365 tooling to make TP and our TP'ers more efficient. It also manages our outsourced Salesforce developers and quality assurance specialists to ensure delivery quality and pace. The role As our Salesforce Administrator & Service Desk Lead you are the day-to-day owner and single front door for the Salesforce estate. Your primary focus is business-as-usual keeping the platform running, well-supported and well-administered, on clear ITSM principles. You work closely enough with the transformation to absorb its changes and sustain the modernised platform once it lands making this both a BAU-first role and an embedded part of the programme. The Role’s Key Responsibilities * Own day-to-day Salesforce administration and act as the single support front door across the estate. * Run the service desk on ITSM principles manage ticket queues, prioritisation and SLAs; triage and resolve incidents and requests; and escalate cleanly. * Build and maintain the knowledge base and runbooks turning fixes into self-service and repeatable process, and spreading knowledge across the team. * Configure and maintain the platform across Sales, Service and Experience Cloud (FSC preferred) users, profiles and permission sets, flows, page layouts, reports and dashboards. * Administer the tools that surround the platform telephony / CTI (e.g. Zoom Phone, Service Cloud Voice), e-signature and document generation (e.g. DocuSign) in support of the client journey. * Own data quality and hygiene deduplication and data-quality tooling, data loads, and monitoring of declarative integrations. * Support release management and deployments alongside the delivery partner; provide first-line security administration and uphold change control and governance. * Absorb knowledge transfer from the programme and delivery partner, sustaining BAU through and beyond the transformation. Experience * Salesforce Administrator certification, with strong hands-on administration across multiple clouds Sales, Service and Experience Cloud (FSC preferred). * Service-desk / BAU support experience with solid ITSM knowledge ticket-queue management, prioritisation, SLAs and incident / request handling. * Flow automation, security and sharing configuration, reports and dashboards, and data management. * Experience administering telephony / CTI and e-signature / document-generation tooling (e.g. DocuSign) in support of customer journeys. * Release and deployment support (change sets / SFDX awareness) and strong documentation and knowledge-base discipline. * Confident stakeholder support and communication the visible front door for platform users. Qualifications & Desirable * ITIL Foundation (v4) or equivalent ITSM grounding. * Further Salesforce certifications Advanced Administrator, Service Cloud Consultant and / or Platform App Builder. * Experience with ITSM / ticketing platforms (e.g. Jira, ServiceNow, Zendesk) and building service-desk reporting. * Financial services or other regulated environment. * Data-quality tooling (e.g. Cloudingo or similar) and awareness of adjacent finance and business systems. * Exposure to AI-assisted administration, operations and agentic solutioning. Why Join us? * You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued. * Be part of a growing and innovative team leading the way in tech solutions. * We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. * Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: ·       Stay Curious. ·       Be Generous. ·       Take Thoughtful Action. ·       Pull Together. ·       Own It. In line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement. Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits HERE.  Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.  STRICTLY NO AGENCIES

Salesforce Technical Consultant

Nuvolar

We are a global technology consulting company specializing in Salesforce-based solutions, mobile and web application development, and training and support services. With over 14 years of experience and a multicultural team of more than 100 professionals, Nuvolar delivers projects for highly complex industries such as aviation, healthcare, consumer goods, and transportation.  Our mission is to transform innovative ideas into reality by optimizing business processes, enabling technology adoption, and developing tailored solutions that empower our clients to grow and adapt in demanding environments. At Nuvolar, we value international talent, diversity, flexibility, and a collaborative work environment that fosters both professional growth and personal well-being. ABOUT THE ROLE At Nuvolar, we are looking for a Salesforce Technical Consultant to join our Consulting team and work on international Salesforce implementation and optimization projects across different industries. You'll collaborate with experienced consultants and architects to design and deliver scalable Salesforce solutions, helping clients improve business processes, automate workflows, and maximize the value of their Salesforce ecosystem. This role is ideal for someone with a solid Salesforce development background who enjoys combining technical implementation with client interaction and wants to continue growing as a technical consultant. You'll own standard implementation tasks independently while partnering with senior team members on more complex solution design and architecture decisions. 🧠 WHAT YOU'LL DO * Participate in client discovery sessions and technical workshops for Salesforce implementation projects. * Translate business requirements into technical specifications and implementation tasks. * Develop Salesforce solutions using Apex, Lightning Web Components, and Flow Builder. * Contribute to the implementation of scalable Salesforce solutions combining declarative and programmatic approaches. * Develop and support REST/SOAP integrations and data migration activities for standard implementation projects. * Create and optimize automation using Flow Builder. * Execute SOQL/SOSL queries and troubleshoot platform issues. * Participate in code reviews, testing activities, and deployment processes using Git and Copado (or similar DevOps tools). * Collaborate with consultants, developers, architects, and project stakeholders throughout the delivery lifecycle. * Contribute to technical documentation, reusable assets, and continuous improvement initiatives. ✅ WHAT WE'RE LOOKING FOR * 2–4 years of hands-on Salesforce experience across different projects. * Strong Apex development experience, including classes, triggers, and test classes. * Experience developing Lightning Web Components (LWC). * Experience building and supporting REST/SOAP integrations, JSON processing, and OAuth authentication. * Solid experience using Flow Builder for business process automation. * Good knowledge of SOQL and SOSL. * Strong understanding of Salesforce data models and platform capabilities. * Experience using Git and deployment tools such as Copado or similar. * Good problem-solving skills and willingness to learn from more experienced consultants. * Experience working in Agile environments. * Professional English and Spanish. PREFERRED CERTIFICATIONS * Salesforce Administrator * Platform Developer I NICE TO HAVE * Experience participating in client workshops or discovery sessions. * Experience producing technical documentation such as Technical Solution Designs (TSDs), ERDs, or sequence diagrams. * Exposure to Sales Cloud implementations. * Experience supporting data migrations. * Knowledge of Marketing Cloud Account Engagement, MuleSoft, or other Salesforce products. * Experience working in consulting environments with multiple clients. * Interest in expanding into additional CRM platforms and adjacent technologies. 💜 WHY YOU'LL LOVE WORKING AT NUVOLAR * Flexible Work & Work-Life Balance: enjoy options to balance work and personal life, including every other Friday off. * Remote Work: this is a fully remote position, giving you the flexibility to work from anywhere in Spain while collaborating with international clients and teams. * Seniority Program: enjoy additional benefits and privileges as you grow with the company. * Social & Team Budget: although we primarily work remotely, we encourage team gatherings and activities, supported by a dedicated budget. * Continuous Learning: access certifications, mentorship, technical training, and professional development opportunities. * Growth Opportunities: work across multiple Salesforce projects, collaborate with experienced Solution Architects and Senior Consultants, and continue developing your consulting, technical, and client-facing skills. 👥 THE HIRING PROCESS 1. PROJECT & ROLE INTRODUCTION A first conversation with one of our engineering or consulting team members to introduce the role, explain the projects you'll be working on, and answer your initial questions about the opportunity. 2. TECHNICAL ASSESSMENT You'll complete a take-home Salesforce technical exercise designed to evaluate your technical approach, problem-solving skills, and development practices. 3. TECHNICAL INTERVIEW A discussion with our consulting team to review your assessment, explore your Salesforce experience, and discuss implementation scenarios, technical decisions, and your approach to client projects. 4. CULTURAL FIT INTERVIEW A conversation with our Talent Acquisition team to learn more about your background, career goals, and what you're looking for in your next opportunity. It's also a chance for you to ask any remaining questions about Nuvolar, our culture, and the role. In our screening process, we prioritize verifiable signals of excellence, regardless of seniority. There are no preferential paths beyond what your application demonstrates, and we evaluate every candidate through the same process. Some people hold back because they feel they lack experience or have an “imperfect” CV. If you like the role and believe you could excel over time, don’t self-reject. All applications go through our careers page, which is the only way to be considered. If you pass our screening, you’ll be asked to complete one or more tests.  Join us in a role that offers not only exciting challenges but also the opportunity to make a meaningful impact in the technology and consulting industry. If you want to be aware of all of our latest updates, follow us via LinkedIn | Instagram | Glassdoor | Medium Equal Opportunity Statement Nuvolar Works is an equal-opportunity employer. We welcome and encourage applications from all backgrounds. We do not discriminate based on age, sex, gender, gender identity or expression, sexual orientation, family or marital status, disability, national origin, race, ethnicity, religion, or any other protected characteristic. Candidates with disabilities are encouraged to apply, and we are committed to providing an inclusive and accessible recruitment process. If you require any adjustments during the hiring process, please let us know.

Salesforce Architect (m/w/d)

Eigenherd

DEINE AUFGABEN Als Salesforce Architect (m/w/d) bist du maßgeblich daran beteiligt, die Digitalisierung in der Energiebranche voranzutreiben und Energieversorgungsunternehmen dabei zu unterstützen, ihre Geschäftsprozesse auf die nächste Stufe zu heben. Dabei verstehen wir uns als Trusted Advisor, der eng mit den Kunden zusammenarbeitet. Uns verbindet also mehr als nur ein Digitalisierungsauftrag. Gemeinsam und nachhaltig: Digitale Zukunft gelingt! * Du übersetzt Kundenanforderungen und Herausforderungen in Salesforce-Funktionen und -Lösungen * Du verantwortest Prozessanalysen auf Kundenseite sowie die Migrationsplanung & Dokumentation * Du hast die technische Projektverantwortung und leitest unsere Developer und Consultants an * Du übernimmst die Konzeption und Implementierung technischer Lösungen im Salesforce Umfeld (Energy & Utilities Cloud & Omnistudio, Sales-, Service- und Experience Cloud) * Du unterstützt bei der Entwicklung neuer Geschäftsbeziehungen * Du stellst nachhaltige und skalierbare Lösungen sicher und verantwortest die technische Kundenberatung und -entwicklung * Du betreust und berätst den Kunden in allen Projektphasen unter Berücksichtigung neuer Features und sinnvoller Umsetzungsroadmaps DEIN PROFIL * Du hast mind. 5 Jahre Erfahrung in der Salesforce-Konfiguration und Implementierung von CRM-Systemen * Du hast umfassende Kenntnisse in den Salesforce Core Clouds, idealerweise auch in einer der folgenden Cloud: Energy & Utilities Cloud, Media & Communications Clouds, Financial Services Cloud oder Healthcare & Life Sciences Clouds * Du hast Projekterfahrung auf Unternehmensebene, einschließlich Erfahrung in der Salesforce-Entwicklung * Mehrere Jahre Erfahrung in Design und Implementierung von globalen Systemen * Du besitzt konzeptionelle Fähigkeiten zur Abbildung von Kundenanforderungen in Salesforce-Funktionen und -Workflows * Du hast Erfahrung mit Best Practices im Salesforce Ökosystem und besitzt technische Salesforce Zertifizierungen (Salesforce Certified Administrator, ergänzend auch Salesforce Certified Advanced Administrator oder Salesforce Certified Sales / Service Cloud Consultant oder Salesforce Business Analyst) * Du besitzt ausgezeichnete Kommunikationsfähigkeiten in Deutsch und Englisch DAS BIETEN WIR * Weiterbildung: Wir unterstützen und fördern deine individuelle Weiterentwicklung mit Zertifizierungen, Trainings, Coachings und Seminaren * Karrierematrix & Entwicklungsplan: Wir zeigen dir transparent deine verschiedenen Entwicklungs- und Karrieremöglichkeiten auf * Flexibilität: Flexible Arbeitszeiten und die Möglichkeit des mobilen Arbeitens sind für uns selbstverständlich. Wir haben moderne und zentrale Büros in Berlin und Hamburg - du entscheidest, ob du lieber vor Ort oder deutschlandweit Remote arbeiten möchtest * Workation: Du kannst bis zu 15 Tage im Jahr an verschiedenen Orten der Welt neue Inspirationen sammeln, um Arbeit und Entspannung zu verbinden * Erholung: Genieße 30 Tage Urlaub im Jahr. Zusätzlich bieten wir die Option auf ein Sabbatical, um dir eine längere Auszeit für persönliche Projekte oder Erholung zu bieten * Soziales Engagement: Wir engagieren uns gemeinsam für soziale Zwecke und Nachhaltigkeit, indem wir regelmäßig Charity-Aktionen planen. Hierfür erhältst du 2 zusätzliche Tage im Jahr, um dich ehrenamtlich zu engagieren und deinen Beitrag für die Gesellschaft zu leisten * Teamgefühl: Unsere halbjährlichen Herden-Treffen und zusätzlichen vielfältigen Teamevents sind grundlegend für unsere Unternehmenskultur und stärken unseren Zusammenhalt * Zweckgebundene Zuschüsse: Wir bieten dir ein attraktives Paket an zweckgebundenen Zuschüssen wie Mobilitätsbudget, Internetpauschale, Essenszuschuss, Sachbezug und Erholungsbeihilfe * Vorteile für Familien: Du erhältst einen monatlichen Zuschuss von bis zu 150€ pro Kind für Kinderbetreuungskosten * Betriebliche Altersvorsorge: Für deine Sicherheit in der Zukunft bieten wir eine attraktive Bezuschussung zur betrieblichen Altersvorsorge an * Wissensaustausch: Jede Woche bieten wir inspirierende 'Lunch & Learn' Sessions und Fachwissen-Corner an, um Wissen weiterzugeben und kontinuierlich voneinander zu lernen * Ausstattung: Du erhältst Top-Equipment von Apple oder Windows, damit du bestmöglich arbeiten kannst