It Operations & Network Specialist

Biggie Group

Biggie est un groupe de conseil en communication, né de la fusion de l’agence média Repeat, du trading desk Gamned!, du studio de création vidéo Kazam et de l’agence en stratégie d’influence Beastly.   Comprenant 300 collaborateurs et des filiales dans de nombreux pays (France, Belgique, Suisse, Italie, République Tchèque, Emirats Arabes Unis, Brésil…), le groupe s’appuie sur sa capacité à fédérer l’excellence, via l’intégration d’expertises publicitaires leader de leur marché, de manière à concevoir et piloter des stratégies de communication 360 à l'échelle l’internationale. Rattaché(e) à la Direction des Systèmes d’Information de Biggie Group, vous occupez un poste d’administrateur système orienté cybersécurité, en présentiel dans nos bureaux parisiens.   Au-delà du support et de la maintenance, vous contribuez activement à la sécurisation et au durcissement de notre infrastructure IT : serveurs, postes de travail, réseau et services cloud.   Vous utilisez l’anglais dans votre activité professionnelle au quotidien et vous participez à l’opération, à la sécurisation et au développement de notre infrastructure, en France et à l’international.   🗒️ Missions 1. Assistance informatique • Qualifier les demandes des utilisateurs en français ou en anglais. • Fournir une assistance de niveau 1 et 2 (selon les périmètres maîtrisés) par téléphone, visio ou en personne pour résoudre les problèmes logiciels et matériels. • Communiquer régulièrement sur le nombre et la qualité des actions de support. 2. Centralisation et sécurisation du parc des stations de travail • Centraliser les achats et les stocks hardware, d'abord en France puis à l'échelle monde. • Réaliser l'inventaire mensuel du parc informatique monde. • Centraliser et automatiser la préparation et la remise en service des stations de travail à l'échelle monde. • Déployer et exploiter les solutions RMM/MDM (suivi de parc, sécurité standard, installation de logiciels à distance). 3. Administration des postes de travail et des systèmes • Configurer et maintenir localement et à distance les postes de travail et serveurs. • Administrer une partie des systèmes : • Microsoft Active Directory • Serveurs Windows et applicatifs associés • Serveurs Synology (NAS) • Softphonie SFR • Firewalls, switchs et routeurs 4. Sensibiliser et former • Assister, conseiller et former les utilisateurs. • Former les équipes opérationnelles à la sécurité des systèmes d'information. • Sensibiliser les utilisateurs aux bonnes pratiques élémentaires de sécurité informatique. • Rédiger et mettre à jour les documents de procédures. • Faire appliquer les règles de sécurité et les bonnes pratiques dans toutes les entités du groupe et dans tous les bureaux. 5. Cybersécurité et sécurisation de l’infrastructure • Sécuriser et durcir les serveurs (Windows, Linux, applicatifs associés et NAS Synology) : gestion des comptes et des droits, mises à jour, sauvegardes et bonnes pratiques de hardening. • Assurer la maintenance et la configuration des firewalls et des routeurs : gestion des règles de filtrage, des flux et des accès, supervision et mise à jour des équipements. • S’assurer de la sécurisation des postes de travail : durcissement, chiffrement, gestion des correctifs et des mises à jour, conformité et contrôle du parc. • Analyser les logs et les alertes via les solutions EDR HarfangLab et WithSecure : détection, qualification, traitement et remédiation des incidents de sécurité. • Contribuer à la cybersécurité des environnements Google Workspace et Google Cloud Platform (GCP) : gestion des identités et des accès, paramétrage de sécurité et conformité — périmètre à développer. • Participer à la supervision de la sécurité du système d’information et au suivi des vulnérabilités, en lien avec la politique de sécurité du groupe. Formation Bac+3 issu(e) d’une filière informatique (développement, infrastructures, réseaux ou cybersécurité) souhaitant préparer un Mastère Expert en Cybersécurité et approfondir les domaines systèmes, réseaux et sécurité offensive et défensive. Compétences techniques (acquises ou à développer pendant l'alternance) • Administration et sécurisation des réseaux d'entreprise, Active Directory, gestion de parc. • Administration d'environnements systèmes hétérogènes (Linux et Windows). • Virtualisation d'infrastructures de serveurs (Hyper-V). • Scripts d'automatisation (shell, Python, PowerShell). • Notions de Cloud (Azure et Google) et déploiement de services en environnement distribué. • Supervision, mesure des performances et de la disponibilité d'une infrastructure. • Bonnes pratiques ITIL et qualité de service. • Mesure du niveau de sécurité d'une infrastructure et participation à la politique de sécurité. • Sécurisation et durcissement des serveurs et des postes de travail (hardening, gestion des correctifs, chiffrement). • Administration et maintenance des firewalls, switchs et routeurs (règles de filtrage, flux et accès). • Exploitation de solutions EDR/XDR et analyse des journaux (HarfangLab, WithSecure) : détection et réponse aux incidents. • Sécurité des environnements cloud Google Workspace et Google Cloud Platform (GCP) : gestion des identités et des accès (IAM), durcissement et conformité. • Notions de sécurité offensive et de tests d’intrusion (OWASP Top 10, Nmap, Burp Suite, Metasploit) — appréciées. • Sécurité réseau (firewall, IDS/IPS) et analyse du trafic et des journaux (Wireshark, SIEM). • Maîtrise des protocoles réseau (modèle OSI, TCP/IP, DNS, HTTP/HTTPS, TLS) et notions de cryptographie. • Conteneurisation et virtualisation (Docker, VirtualBox) ; bases du développement et du scripting (Python, Bash, PowerShell).   👉 Profil recherché Langues • Français courant (oral et écrit). • Anglais professionnel (oral et écrit) — utilisation quotidienne dans un contexte IT international. Qualités personnelles • Sens du service utilisateur et bonne capacité d'écoute. • Pédagogie et patience pour accompagner et former les utilisateurs. • Rigueur, méthode et organisation. • Capacité à travailler en équipe et en mode projet. • Curiosité technique et envie d'apprendre. • Bonne communication écrite et orale en environnement professionnel.

ACADEMIC WORK SWEDEN AB

Join our client, a leader in innovative technology solutions, where you'll contribute to a dynamic environment focused on pushing boundaries and achieving excellence. Be part of a team that values creativity and impact. About the role As an IT Infrastructure Specialist, you will be the technical backbone of operations in Sweden and the Nordic region. This is a versatile role where you will balance hands-on technical troubleshooting with long-term infrastructure projects. You will join an international IT operations environment, providing backup for European subsidiaries and ensuring that our customer's local systems are redundant, secure, and optimized for both office-based staff and field engineers. In this role, you will also be responsible for supporting operations in Norway (Oslo), including regular on-site presence approximately once per month to ensure alignment and consistent delivery of the same services and responsibilities. Work tasks Manage daily operations and maintenance of IT infrastructure, including backup solutions (Veeam/NAS) and system monitoring Provide 1st and 2nd line support, troubleshooting incidents for end-users and field engineers Administer and maintain Windows Server environments, Active Directory, and VMware infrastructure Ensure stable and secure network operations (DHCP, DNS, LAN/WLAN, and switching environments) Participate in and lead small-scale IT projects and implement process improvements Document systems, procedures, and technical solutions in a structured and clear way Collaborate with international IT teams across Europe and global regions to align standards and provide regional support Contribute to the optimization, stability, and continuous improvement of local IT infrastructure in the Nordic region We are looking for 5+ years of experience in a global or centralized IT infrastructure environment Strong expertise in Microsoft Active Directory and Windows Server/Desktop (10/11) Solid experience with VMware and backup solutions such as Veeam Good understanding of networking fundamentals (DHCP, DNS, Wireless, LAN, Switching) Knowledge of the ITIL framework, specifically incident and service request management Fluency in English (written and verbal) is essential Meritorius Swedish: Proficient in speech and writing. To succeed in the role, your personal skills are: Supportive Stress tolerant Goal oriented Orderly Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

Cabeza rekrytering och konsulting AB

About the Role Tarsier Studios is looking for an IT Operations Specialist to join our team in Malmö. In this role, you will take ownership of our local IT environment, ensuring that everything from developer tooling to office IT runs smoothly and efficiently. You will work closely with developers, external partners, and our parent company (THQ), supporting a hybrid setup where some infrastructure is managed externally while you own the on-site experience. This is a hands-on, broad role where no two days are the same, combining user support, infrastructure, and continuous improvement. Your focus will be on creating a stable, fast, and user-friendly IT environment that enables our teams to do their best work. What You’ll Do Provide hands-on support and troubleshooting for employee PCs, equipment, and office IT Set up, maintain, and monitor core systems supporting development and daily operations Ensure performance and stability of critical systems such as Perforce and build infrastructure Manage and support the office IT environment, including meeting rooms and shared spaces Set up and configure hardware and software for new and existing employees Handle onboarding and offboarding, including account provisioning and access management Maintain and support server infrastructure (Windows Server, virtualization environments) Work with license management and vendor relationships that are not handled centrally Collaborate with external partners and group IT (THQ) on infrastructure and shared services Drive improvements, automation, and standardization to reduce reactive work Monitor systems, troubleshoot issues, and ensure a secure and reliable IT environment What We Offer At Tarsier it's important that our office is welcoming and fun so that our employees enjoy being here, because we believe that working closely with your team is the best way to make great games. That is why our Office Management and People & Culture-department work closely together to make our office a really great place to both work and hang out in. We have a large focus on ergonomic, personal work stations, we eat breakfast together on Wednesdays, and we play games together in the game room. Sometimes we grab an after work beer together in the kitchen, or throw a Christmas party for the ages. Our Benefit Package Includes: Pension & insurances 30 days of vacation Overtime pay Flexible working hours Wellness contribution to use for gym memberships, swimming, crossfit, bouldering, dance classes, massage and much more Healthier half hour - 30 minutes of your work day to spend on exercise Health Insurance - access to preventive health care such as physiotherapy, occupational therapy, counseling etc Sick pay on the qualifying day Relocation support What We’re Looking For We are looking for someone who enjoys working broadly and close to users, and who takes pride in creating a well-functioning IT environment. You have: A background in IT operations within a Windows-based environment Experience working in software development environments and familiarity with version control systems such as Perforce (or similar) An interest in gaming or game development, or experience from the gaming industry Solid knowledge of Windows, Active Directory, and PC environments Hands-on familiarity with server environments (e.g. Windows Server, virtualization/hypervisors such as VMware ESXi or equivalent) Experience working with network architecture (e.g. VLANs, IPSec, VPN) Experience with backup solutions, such as Veeam Backup & Replication, including configuration and job monitoring Experience maintaining antivirus and other security software Familiarity with imaging and deployment tools (e.g. MDT or equivalent) Knowledge of scripting and automation, preferably PowerShell Experience managing accounts and access rights You are: Service-minded and enjoy helping others Proactive and comfortable improving how things are done Flexible and able to handle a wide variety of tasks Structured and able to take ownership in a standalone role Comfortable collaborating with both local users and external stakeholders Applicants must hold a Swedish or EU/EEA citizenship or valid work permit for Sweden as we are unfortunately unable to support relocation from outside the EU at the moment. This position is onsite at the office in Malmö, and will start with a probationary period. Currently employing around 50 people, Tarsier Studios is a game development studio based in the vibrant city of Malmö, Sweden. We are the developers of award winning games Statik, Little Nightmares, and Little Nightmares 2 - as well as our latest release REANIMAL. At Tarsier, it’s the games that drive us. Quality above all else. Interesting ideas executed to perfection. We want people to be proud of the work they do here, and to finish each project feeling as though they’ve pushed their abilities to the next level. That, of course, requires hard work and talent in equal measure, and we look for both of those things when recruiting new team members. We welcome applicants of all backgrounds and genders, and look forward to hearing from you!