Procurement Manager

Pivot

ABOUT US Every company that scales lives or dies by its procurement function. It manages the vendor relationships that keep operations running, the financial guardrails that prevent overspend, and the supply chain resilience that determines whether a company survives a crisis or folds under one. And yet, the people doing this work spend 80% of their time in spreadsheets. Not because they lack ambition, because the tools haven't changed in 25 years. Pivot is building the AI operating system for procurement: enterprise-grade infrastructure that hands the manual grind to AI agents so procurement teams can do what they were actually hired to do, shape the strategic future of their companies. Our platform combines intake, approvals, vendor management, invoice matching, and ERP integrations in a single AI-native platform. We've lived this frustration firsthand. We built Pivot because we couldn't find what we needed, and because we believe procurement shouldn't be the last function to enter the AI era. It should be the first. The adventure started mid-2023 with three founders, former C-levels from fintech unicorns (Qonto and Swile) and highly experienced engineers from top-notch tech companies. We’ve since raised $40M in a Series B round, totaling our funding to $70M, coming from tier-1 investors. We’ve built a team of 70, are operating across 25+ countries, and are trusted by enterprise leaders like DoorDash, Lemonade, Wolt, and Flix We're looking for smart, execution-driven people who care about building something exceptional. YOUR ROLE Pivot is seeking a highly motivated and experienced Customer Success Manager to join our Operations team. This role is crucial in ensuring our clients receive outstanding support and an exceptional customer experience. You will be the first line of defense for any kind of client issues or requests and will play a key role in evolving our Operations processes and tools. Working hand-in-hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental in ensuring customer satisfaction, our north star KPI at Pivot.   Customer Care excellence * Provide top-notch care to clients, addressing and resolving their issues efficiently and effectively in collaboration with the tech team. * Manage support tickets from creation to closure, ensuring timely and accurate resolutions. * Investigate and escalate technical issues to the product and tech teams, relying on your in-depth product knowledge to analyze customer requests. This is not basic customer support. * Draw analyses from what you see, identify root causes and define action plan to improve our solution   Client Setup and Evolution * Update existing clients setups based on our client feedback and needs, including workflows, intake forms etc. * Ensure all client interactions are documented and follow up on client requests promptly   Technical project management: * Work closely with product, tech, and integrations teams to relay client feedback and drive product improvements. * Follow up on the development of new features and improvements, participating in product spec reviews and challenges.   Customer Success * Client satisfaction * Ensure client satisfaction and follow-up closely on your accounts (i.e., QBR, success metrics) * Upsell * Identify upsell opportunities (in collaboration with sales team) * Renewals and anti-churn * Identify potential risks and counter-measure to avoid churns * Ensure renewals of contracts (in collaboration with sales team)   Tooling and documentation * Tools optimization and implementation * Evaluate and implement new customer support tools, including communication channels and ticketing systems. * Conduct benchmarking and select the best solutions to enhance our support infrastructure and clients delivery tracking methods * Documentation and process * Set-up new documentation and processes to support both Customer Support and Success improvements   YOUR MINDSET * A solver who sees every challenge as an opportunity. * A client-first approach, ready to go above and beyond client expectations * A growth-minded individual eager to scale with a dynamic company.   REQUIREMENTS * You have at least 4 years of experience in customer success, customer support, or a related field within a SaaS or software environment. * You are an excellent problem-solving abilities and technical proficiency to troubleshoot product-related issues. * You are a native English speaker * You know how to talk to clients, delivering relevant answers and reinsuring them * You have strong project management skills and the ability to juggle multiple priorities. * You have a proven track record of managing support operations and improving customer service processes and tools. * You have experience in a startup environment, building support systems and processes from scratch. * You are proactive, able to prioritize, and willing to thrive in our rapidly growing startup environment and contribute energetically to our collective success. * You pay close attention to details, an excellent listener, and a valuable team member. WHAT YOU WILL GET * A competitive salary package plus equity (BSPCE) * RTT * Meal vouchers Swile * 1 days of remote work per week * An office at Morning Bourse in Paris * The richness of a multicultural and international team (more than 15 nationalities). * A unique chance to grow with a fast-scaling innovator

Beamy

Beamy is on the verge of a transformative leap, gearing up for its Series B funding. In this exciting phase of rapid expansion, we are seeking a hands-on Contract Manager to join our dynamic team. This role is not just about providing legal advice; it's about being a game-changer in how we navigate the complexities of the tech industry when it comes to Enterprise-level deals. You will be at the heart of enhancing our sales process, laying the legal foundational stones for Beamy's future.   You will have the unparalleled opportunity to build our Business Legal Process from the ground up. Your expertise will be pivotal in streamlining our operations, ensuring compliance, and safeguarding our innovative edge. Working closely with our Sales Teams and our CEO, you will play a critical role in Beamy's growth strategy, helping to shape the legal landscape in which we operate.   🎬 A snapshot of what you will be doing here:   Contract Negotiation : - Play an indispensable role in supporting our Sales teams by crafting, reviewing, and negotiating a wide array of agreements and contracts with diverse stakeholders from multinational companies (CAC 40 / Global 2000). - Streamline sales process thanks to your project management capabilities. - Unlock new business opportunities and safeguard our interests.   Stakeholder coordination: - Assume leadership in managing relationships with external legal advisors and conduct negotiations with third parties including partners and regulators. - Influence internal stakeholders on the best position that Beamy should adopt on different legal matters.   Risk Management and Compliance: - Your strategic oversight will streamline operations and mitigate contractual and compliance risks. - Take a leadership position in our ISO 27001 and SOC 2 compliance frameworks, as well as our ESG strategy.   Internal Contracts Management - Take ownership of all internal contract management supported by the expertise of our external advisors. - Internal Contract subjects - Procurement Contracts - Employee Contracts - Advisor Contracts   🕵 We are looking for individuals who have:   Diverse Legal Expertise: - At least 4 years of professional legal experience, ideally within a Technology company or in the IT Procurement Department of a multinational company. - Strong understanding of legal, financial, and operational issues that could arise from different contractual clauses.   Specialized Knowledge in Tech Law: Working knowledge of: - Contract Management - Software licensing, SaaS solutions - Data Processing Agreements (DPA) - GDPR - Intellectual Property - Partner Agreements - NDAs/Confidentiality Agreements   Partnership with Sales Teams: - Excellent interpersonal skills and a strong cross-functional mindset and posture. - Proven experience in working alongside Sales Teams to facilitate deal closures. - Excellent organisational skills : Able to multi-task, respect deadlines and drive all internal and external stakeholders towards a timely deal closing.   Contractual Mastery: - Proficiency in reviewing and negotiating a wide range of contracts. - Strong analytical, negotiation, and summarization skills.   Language Proficiency: Fluency in French (C2) and full proficiency in English (C1).   ❤️ What We Offer: Compensation: 50K to 70K + stock options 💰   Culture of Transparency: We're an open book when it comes to salaries and the company's financial health, offering clear paths for career progression, all within a positive and empowering atmosphere with high levels of personal ownership.   Impactful Role: Secure a pivotal spot in our team, playing a crucial part in Beamy's rapid growth and global expansion.   Flexible Remote Working: Embrace a hybrid remote work model rooted in complete trust.   Top-Tier Benefits: Enjoy the finest health insurance and meal vouchers (Alan & Swile), alongside 5 weeks of vacation plus additional time off (RTT).   ⏳ Hiring Process: We're keen to learn more about you! Please share your professional background (this could be your resume or LinkedIn profile) along with a brief message explaining why you believe we're the perfect match for each other and what you envision for your future at Beamy.   Rest assured, we'll thoroughly review your application and will definitely get in touch. Looking forward to connecting with you! 🙃   Here's what you can expect next: - A 30-minute introductory call. - A case study to showcase your skills. - A Culture Fit Interview to ensure our values align. - An on-site visit to experience our work environment firsthand over lunch.

Asana

At Asana, our sales team is on a mission to build long-term, profitable customer relationships by helping teams do their best work. We do this through a land-and-expand, bottom-up enterprise model—starting with small, successful teams and partnering with them as they grow into larger, strategic customers. As a Sales Manager for Southern Europe you’ll lead a high-impact team at a critical moment in the customer journey. This is a hands-on leadership role for someone who loves building teams, coaching talent, and scaling smart, repeatable sales motions in a fast-moving environment. This role is based in our Paris office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. WHAT YOU’LL ACHIEVE * Drive Strategic Revenue Growth in Southern Europe: Take full ownership of the Southern Europe revenue trajectory, leading, coaching, and expanding a high-performing team of Account Executives to secure net-new logo acquisition and deep strategic expansion across Enterprise Accounts. * Architect and Execute GTM Strategy: Define and execute the Southern Europe Go-To-Market (GTM) strategy, specifically focusing on upmarket penetration in France and scaling high-velocity partner enablement across Spain and Italy. * Cross-Functional Orchestration: Direct and accelerate execution by orchestrating alignment across critical cross-functional stakeholders, including Marketing, Sales Development, Solution Consulting, and Post-Sales teams. * Lead AI Market Adoption: Spearhead the market adoption and GTM playbook for Agentic AI, leveraging collaboration with Sales Enablement and Executive Revenue Leadership. * Enterprise Deal Navigation: Coach and assist in closing complex, multi-threaded Enterprise deals, mastering high-level navigation of procurement vehicles, contracting frameworks, and compliance negotiations. * Influence Product Roadmap: Directly influence Product & Strategy by synthesizing structured, actionable field intelligence to shape the future of the Asana AI roadmap. * Cultivate World-Class Sales Talent: Instill elite standards of performance and ownership, coaching sellers on advanced enterprise qualification methodologies (e.g., MEDDPICC) and rigorous account planning. ABOUT YOU * Minimum 3-4+ years of proven leadership excellence managing Account Executives in a high-growth, quota-carrying environment within SaaS or cloud platforms. * Documented track record of architecting and scaling Go-To-Market strategies, transforming early traction into predictable, repeatable, and explosive revenue growth. * Deep expertise in sophisticated Enterprise procurement, including Prime/Sub contracting models, complex vehicle negotiation, and strategic SI (System Integrator) partnership leverage. * An unwavering commitment to developing elite sales professionals and cultivating a culture defined by mission alignment, high performance, and accountability. * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * Proficient in French and English; proficiency in Italian or Spanish is a strong asset for the Southern Europe region. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the On-Target Earnings (OTE) range is €207,000 - €263,000. The total OTE includes a base salary range of €113,850 - €144,650 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified.  In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences  These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.