
Lawhive · Poole
Salary: £26,000 Location: Poole - 5 days per week on-site Contract Length: 6-month Fixed Term Contract ABOUT WOODSTOCK LEGAL SERVICES: Woodstock Legal Se...
Salary: £26,000
Location: Poole - 5 days per week on-site
Contract Length: 6-month Fixed Term Contract
Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and
doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a
willingness to break the mold.
At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your
contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and
we’re proud of the culture we’ve built together.
About Woodstock Legal Services & Lawhive Partnership
The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a
community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our
constant focus.
Since 2014, Woodstock has grown into a thriving community of lawyers, built on the principle that legal practice can be both
professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where
clients benefit from clear, expert advice delivered with genuine care.
That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining
the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This
means our lawyers can dedicate more time to what matters most: guiding and supporting our clients.
Our Post Team are an integral part of our Lawyer Support Team, ensuring that all incoming and outgoing post is handled efficiently
and with the highest levels of care and confidentiality. They are also responsible for maintaining a secure file organisation
system so that Lawyer Support can access files efficiently and accurately to provide a first class support to our Lawyer
community.
If you are a detail focussed and process orientated person, this is an excellent opportunity for to join a fast-growing,
forward-thinking company that genuinely values its people and invests in their development. You’ll be part of a dynamic start-up
environment where your work helps shape the future of the legal industry.
Incoming Post
teams in a timely and open way to inform them of incoming post.
Outgoing Post
Filing
Archiving
UK Benefits
✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off
🎄 Extended Christmas holiday
💰 Pension contribution
☮️ Give back - support a good cause with a charity day each year
⛳️ Regular socials/team events
Role: Head of Lawyer Support Location: Poole/Hybrid - 4 days per week in our office. ABOUT WOODSTOCK LEGAL SERVICES: Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a willingness to break the mold. At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and we’re proud of the culture we’ve built together. About Woodstock Legal Services & Lawhive Partnership The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus. Since 2014, Woodstock has grown into a thriving community of lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care. That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients. THE ROLE We're looking for the senior operator who will own Lawyer Support end-to-end and make Woodstock the easiest place in the UK to practice law. You’ll own the Lawyer Support function end-to-end. The team, the systems, the SLAs, and the standards. Making sure our lawyers have a setup that lets them focus on practising law and serving clients. This is a department-level leadership role. You’ll be responsible for a function of 30+ people, managing through experienced team leads and managers rather than directly supervising the front line. You will be accountable for the performance, capacity, culture, and continuous improvement of the function, and you’ll work closely with the wider Lawhive Group to integrate tools, data, and operating practices that move us forward as one business. We’re looking for someone who is comfortable leading at scale, has done it before, and is energised by the chance to modernise how a legal support function runs, not just keep it ticking. The right person is a builder: confident with change, fluent with data and tooling, and able to bring a large team with them. WHAT YOU’LL OWN * Lead the Lawyer Support function at Woodstock: a team of 30+ working across our digital inbound channels (Intercom) and overseeing the document centre, which handles printing, posting, and storage. * Run the Printing and Post operation. Inbound and outbound mail, document production, scanning, distribution, and the physical workflow that keeps casework moving. * Manage through managers. Develop, coach, and hold accountable a team of team leads and managers; build a leadership bench that scales as we grow. * Set the operating model: structure, capacity planning, shift patterns, SLAs, and the metrics that prove we’re delivering for consultants and clients. * Own the quality bar. Make sure file opening, consultant support, and print and post are accurate, fast, and audit-ready at all times. * Drive change. Lead the adoption of new tooling, automation, and AI-enabled workflows across the function, in partnership with Lawhive’s product and operations teams. * Partner cross-functionally with Lawhive’s Operations, Talent, and Product teams. * Represent Lawyer Support in senior forums. * Be the senior point of escalation for complex consultant issues and operational risk. * Own the budget and headcount plan for the function, working with Finance and the Director of Operations. WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS * A stable, well-led function with clear team structures, defined manager roles, and a credible succession plan underneath you. * A published operating model with documented SLAs, capacity model, and a live performance dashboard the leadership team trusts. * Measurable improvements in turnaround times, accuracy, and consultant satisfaction across file opening, consultant support, and print and post. * At least one significant tooling or automation change shipped end-to-end, reducing manual effort and freeing capacity. * Lawyer Support recognised across the Lawhive Group as a high-performing, well-run function. WHAT YOU’LL BRING * Proven experience leading departments of 50+ people in a support, operations, or service environment. Ideally including a regulated industry such as legal, financial services, or healthcare. * A track record of managing managers, not just individual contributors. You’ve built and coached a layer of leadership underneath you. * Strong, modern operations instincts: capacity planning, SLA management, workforce planning, performance management, and quality assurance. * Tech-forward and change-confident. You’ve led teams through meaningful change (new tools, new processes, automation, AI) and you can show what changed and what it delivered. * Comfortable owning a physical operation as well as a digital one. Print, post, scanning, and document workflows are part of this role. * Calm, credible communicator. Comfortable in front of senior stakeholders, lawyers, and your own team. * Data-literate. You make decisions from numbers, not vibes, and you can build the dashboards and rituals to keep a department honest. * People-first leadership style. You set a high bar and build the kind of team people want to stay in. * Comfortable being in the Poole office three days a week, working alongside the team you lead. NICE TO HAVE * Prior experience in a law firm, legal services, or another regulated professional services environment. * Exposure to LEAP or similar legal practice management tooling. * Experience operating in a high-growth, PE- or VC-backed environment. LOCATION AND WORKING PATTERN This role is based in our Poole office four days per week. The remaining one day can be worked remotely. We expect the Head of Lawyer Support to be physically present with the team they lead, particularly during periods of change and growth, and to be on-site for the days the print and post operation is running. INTERVIEW PROCESS * Introductory call with our Talent team * Operational leadership interview. A working session on how you’d approach a real Woodstock scenario. * Values interview with Leadership * We offer! UK Benefits ✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off 🎄 Extended Christmas holiday 💰 Pension contribution ☮️ Give back - support a good cause with a charity day each year
About Woodstock Legal Services: Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a willingness to break the mold. At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and we’re proud of the culture we’ve built together. About Woodstock Legal Services & Lawhive Partnership The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus. Since 2014, Woodstock has grown into a thriving community of lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care. That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients. ABOUT THE ROLE Compliance sits at the heart of Woodstock Legal Services. It keeps client money safe, files moving and the firm on the right side of its regulators - and as the business grows, so does the volume and variety of that work. We are excited to create two Junior Compliance Officer roles to work alongside the Senior Compliance Associate and give the function the depth and resilience it needs. This is not a box-ticking job. You will be close to real matters and real deadlines, helping make sure the firm operates compliantly, complex AML/ KYC checks are complete, evidence is captured properly and proportionate compliance support is provided to stakeholders. You will see the full breadth of compliance in a modern legal business via routine work and fresh legal projects touching on AML, data protection, conflicts, policy etc. Both roles share the same profile. Day-to-day focus is likely to a blend of high-risk AML/KYC, general compliance support with pre-completion escalations, data protection, SAR administration and strategic/ policy and legal governance work – with cross-training across everything. What You’ll Be Doing * Supporting AML/KYC administration – gathering, tracking and recording evidence, and following up on source of funds and source of wealth queries. * Performing regular horizon scanning and taking a proactive stance in implementing the relevant outcomes * Supporting SAR and data protection administration, including collating evidence for data breach assessments, assisting with containment actions and notifications where required. * Co-ordinating cyclical processes and activities. * Preparing reports, drafting guidance notes and supporting communication on key compliance themes, performing data analysis and presenting to key stakeholders/ leadership team. * Monitoring the central Compliance inbox, maintaining registers, dashboards, trackers and compliance records accurate and up to date, so there is always a clear audit trail – open to the use of technology. * Tracking policy reviews via a clear governance framework, and helping keep guidance, training and process documents current * Being a reliable first point of contact for consultants, Support, Accounts and Operations on routine compliance questions. * Chasing outstanding items politely and persistently - a surprising amount of good compliance is simply excellent follow-through. * Preparing higher-risk or complex matters for escalation to the Senior Compliance Associate and leadership team, with the background pulled together and ready. * Supporting the Senior Compliance Associate with embedding a culture of compliance and establishing a compliance learning programme from scratch. * Leading compliance projects to meet organisational goals and achieve marginal gains. What We’re Looking For * Experience in a law firm or other regulated environment, especially familiarity with AML/KYC, SRA requirements and data protection basics. * Organised: you keep lists, close loops and nothing slips through. * Attention to detail - names, dates, figures and documents all matter here. * Ability to thrive in a fast-paced environment and navigate complex matters with limited supervision. * A clear, warm communicator and a team player who values their autonomy. * Completely trustworthy with confidential and sensitive information. * Curious about how legal and regulatory in-house compliance works, and keen to build a career in it. * Comfortable juggling several workstreams and asking for help when priorities clash. What You’ll Get * Training and day-to-day mentoring from senior Compliance colleagues. * Real exposure to AML, financial crime, data protection, conflicts and policy work – breadth that is hard to find at this level. * A clear developmental path to grow as the Compliance function expands. * A supportive, close-knit team in a business that is scaling – your work will be visible and valued. INTERVIEW PROCESS * Introductory call with our Talent team * Technical interview/practical skills assessment * Values interview with our Leadership * We offer! UK Benefits ✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off 🎄 Extended Christmas holiday 💰 Pension contribution ☮️ Give back - support a good cause with a charity day each year
This is NTNU NTNU is a broad-based university with a technical-scientific profile and a focus in professional education. The university is located in three cities with headquarters in Trondheim. At NTNU, 9,000 employees and 43,000 students work to create knowledge for a better world. You can find more information about working at NTNU and the application process here. Video: https://youtu.be/Xt-yHCN5QS0About the position The position is part of the research project “Prediction of genetic values and adaptive potential in the wild (GPWILD)” (https://www.ntnu.no/gjaerevoll/gpwild), funded through a Consolidator Grant by the European Research Council (ERC). A major goal of the project is to develop cutting-edge statistical methodology to analyse and make predictions from large-scale genomic data, which is currently generated for many wild animal populations. To this end, the project combines modern statistical methodology and builds on the current state-of-the art in animal breeding, human genomics, ecology and evolutionary biology. The post-doc will thus work with a cross-disciplinary team of researchers and can contribute towards the development of methods that will make an impact to better understand evolution and the robustness of wild anmial populations, with the ultimate goal to help preserving biodiversity. The post-doc will work at NTNU in Trondheim, and the fellowship will be hosted by the Department of Mathematical Sciences (https://www.ntnu.edu/imf). The project is a close collaboration with evolutionary ecologists from the Department of Biology (https://www.ntnu.edu/biology) and the Gjærevoll Centre (https://www.ntnu.edu/gjaerevoll) at NTNU, as well as with international researchers in the field. The successful applicant will be offered a 3,5 year position, including 6 months for career enhancing work. Duties of the position • Develop and implement new efficient and accurate statistical methods for genomic prediction, as well as for the decomposition of phenotypic variance into components relevant for evolutionary processes. This is done using genomic data from wild animal populations. • Use the new methods to derive insight into evolutionary processes of the study systems of our collaborators. • Core components of the research involve, among others, Bayesian hierarchical modelling, shrinkage methods, machine learning (ML) or dimension reduction approaches, generalized linear mixed modeling, and performing simulations using specialized statistical programming tools. • Writing and publishing papers in international, peer-reviewed journals. • An important part of the project is collaboration with evolutionary biologists, mostly at NTNU, but also internationally. The post-doc is therefore expected to maintain and nourish these collaborations, as well as disseminate their statistical research to a broader scientific audience. • Participate in international activities such as conferences and/or research stays at foreign educational institutions. • Teaching and other career enhancing duties such as mentoring PhD and Master students. • The cadidate is expected to show a high level of initiative, motivation and independence for research and writing. Required selection criteria • You must have completed a Norwegian doctoral degree or corresponding foreign doctoral degree recognized as equivalent to a Norwegian PhD in Statistics or equivalent. • If you are in the final phase of your doctorate and can document that the thesis has been submitted or that the defense date has been confirmed, your application can be considered even if you have not defended. NOTE: Documentation of the obtained doctorate must be presented before you can take up the position. • Keen interest in ecological statistics and cross-disciplinary scientific research. • Solid background in statistical modelling. • Experience with the use of large datasets. • Strong skills in computer programming and computational statistics. • Very good oral and written skills in English. • Strong academic background documented with publications in international peer-reviewed journals. PLEASE NOTE: For detailed information about what the application must contain, see paragraph “About the application”. If you do not already have educational competence that meets the requirements for a position as associate professor in Norway, NTNU will arrange for you to acquire such competence during the employment period. In such cases, you will also be assigned relevant teaching as part of the career-promoting work. The appointment is to be made in accordance with NTNUs guidelines for recruitment positions and for general criteria for the position. Preferred selection criteria • Knowledge and experience with statistical analysis of genomic data. • Documented background in evolutionary ecology, genomics and/or quantiative genetics, for example from courses or the PhD. • Experience with teaching. • High level of motivation. Personal characteristics • Ambitions to deliver high-quality research. • Willingness to learn new fields of research in a multidisciplinary research environment. • Excellent communication skills. • Drive to communicate and convey new research results to biologists. • Excellent writing skills, capable of synthesizing and expressing complex ideas clearly. • Self-motivated, resilient, resourceful, result-oriented, and independent. • Curiosity and strong motivation for the subject. • Structured work mode, able to set goals and make plans to achieve them. Emphasis will be placed on personal qualities. We offer • An exciting job with an important social mission. • Developing tasks in a strong and international professional environment. • Open and inclusive working environment with committed colleagues. • Favorable terms in the Norwegian Public Service Pension Fund. • Free Norwegian language training at a basic level (A2). As a Postdoctoral Fellow at NTNU, you will have access to employee benefits. Diversity Diversity is a strength, and at NTNU we aim to be an employer that reflects the diversity in society and that makes use of the potential of the population's collective skills. Our vision is Knowledge for a better world and our values are creative, critical, constructive and respectful. We believe that an organization that is equal, diverse and gender-balanced is essential for us to achieve our goals. We strive to attract employees with different skills, life experiences and perspectives to contribute to even better problem solving of our societal mission in research and education. If you think this position is relevant and interesting, we encourage you to apply, regardless of gender, functional ability and cultural background, or whether you have been out of work for a period of time. At NTNU we want to increase the proportion of women in scientific positions. We have a number of measures to promote equality. Salary and conditions As a Postdoctoral Fellow (code 1352) you are normally paid from gross NOK 633 400,- per annum before tax, depending on qualifications and seniority. From the salary, 2% is deducted as a contribution to the Norwegian Public Service Pension Fund. The period of employment is 3,5 years, including 6 months for career enhancing work (i.e. courses within educational competence and teaching). The position is conditional on external funding. As an employee at NTNU, it is important to keep yourself up to date with academic and organizational changes and to adapt to them. For the necessary professional and social interaction, it is a prerequisite that you are physically present and available to the institution on a daily basis. The appointment is carried out in accordance with the principles of the State Employees Act, and Export control (legislation that regulates the export of knowledge, technology and services). Candidates who, after assessment of the application and attachments, are considered to be in conflict with the criteria in the latter act, will not be able to be employed. About the application The attachments (including a description of your scientific work) must accompany the application as these documents form the basis of the application assessment. The documents must be in Norwegian/a Scandinavian language or English. Please note: the application will only be assessed on the basis of the information we have received by the application deadline. Therefore, make sure that your application clearly shows how your skills and experience meet the criteria described above. The application and all attachments must be sent electronically via Jobbnorge.no. If you are invited to an interview, you must bring certified copies of certificates and diplomas upon request. The application must include: • Transcripts and diplomas for Bachelor's-,Master's- and PhD degrees. If you have not yet completed your PhD, you must provide confirmation on your estimated date for the doctoral dissertation, or confirmation that your PhD thesis has been submitted. Documentation of a completed doctoral degree must be presented before taking up the position. • CV. • A copy of the doctoral thesis. If you are close to submitting, you can attach a draft of the thesis. • A maximum of 3 academic works - published or unpublished. • Name and contact information of three referees. If all or parts of your education has been taken abroad, we also ask you to attach documentation of the scope and quality of your entire education. Description of the documentation requiredcan be found here. If you already have a statement from Norwegian Directorate for Higher Education and Skills (HK-dir), please attach this as well. Joint works will be considered. If it is difficult to identify your contribution to joint works, you must attach a brief description of your participation. If you have had leave or another break in your career, it is important that this is stated in your application so that the selection committee can take this into account and that the amount of your research may be reduced as a result. In the evaluation of which candidate is best qualified, emphasis will be placed on education, experience and personal qualities. Motivation, ambitions and potential for research will also be emphasized in the assessment of the candidates. NTNU recognizes a wide range of academic contributions and is committed to follow evaluation criteria for research quality according to The San Francisco Declaration on Research Assessment DORA and the obligations in CoARA (responsible assessment of research and recognition of a greater breadth of academic contributions in accordance with NTNU's social mission). General information A public list of applicants with name, age, job title and municipality of residence is prepared after the application deadline. If you wish to be exempt from entry on the public list of applicants, this must be justified. Assessment will be made in accordance with current legislation. You will be notified if the exemption is not granted. If you have any questions about the position, please contact Professor Stefanie Muff, stefanie.muff@ntnu.no. If you have any questions about the recruitment process, please contact Lisa Wedershoven, lisa.wedershoven@ntnu.no. If you find this position interesting, and in accordance with your qualifications, please submit your application electronically via jobbnorge.no with your CV, diplomas and certificates attached. Applications submitted elsewhere will not be considered. Upon request, you must be able to obtain certified copies of your documentation. Application deadline: 09.08.2026. For practical information about working at NTNU, please visit this webpage. The city of Trondheim is a modern European city with a rich cultural scene. Trondheim is the tech capital of Norway with a population of 200,000.The Norwegian welfare state, including healthcare, schools, kindergartens and overall equality, is probably the best of its kind in the world. Professional subsidized day-care for children is easily available. Furthermore, Trondheim offers great opportunities for education (including international schools) and possibilities to enjoy nature, culture and family life and has low crime rates and clean air quality.