
On · Portland
Team: Security & Corporate Tech | Workspace Technology & Services | Service Management Location: Portland IN SHORT Following the successful integration of our...
Team: Security & Corporate Tech | Workspace Technology & Services | Service Management
Location: Portland
Following the successful integration of our Global Service Desk (GSD) handling foundational Level 1 requests, we are elevating our
on-site Tech presence. The On-Site End User Support Sr Specialist serves as the primary escalation point for the GSD and the face
of Workspace Technology & Services in our offices.
This role shifts away from high-volume, L1 ticket resolution. Instead, it is a proactive, problem-solving, and high-empathy role
focused on complex technical challenges (Level 2+), seamless walk-in support, and flawless A/V event execution. You thrive on
technical curiosity and prioritize the user experience, ensuring every team member leaves with a solution and a positive
experience.
“You are the person people go to when the manual doesn’t have the answer.”
While the L1 team follows the script, you write it. You possess the patience to handle stressed users face-to-face, the foresight
to anticipate event needs before they become issues, and the professional expertise to communicate complex technical concepts to
non-technical leaders.
The key responsibilities include but are not limited to the following:
face-to-face support. Act as the final point of resolution for complex hardware, software, and SaaS issues escalated by the
GSD. Provide premium, fast-tracked support for high-priority stakeholders and business leaders, focusing on application
performance and seamless access.
collaborate with engineering/operations teams to implement permanent fixes.
documentation that empower L1 to resolve more issues on first contact, specifically around SaaS identity, access, and endpoint
behaviors.
to execute regional technology projects. This includes managing the full end-to-end lifecycle of hardware (procurement to
disposal), deploying and troubleshooting MDM policies, ensuring global endpoint compliance, and managing localized hardware
refreshes.
operation and health of our local office A/V hardware. Anticipate, plan, and provide hands-on technical support for
in-person/hybrid events and support external partners for global Town Halls. Partner closely with the Retail & Workplace
Technology team to ensure seamless execution when escalations are required. Experience with Logitech Rally Bar, Google CTL
Chromebox for Meetings, and MacBook-based setups is a plus.
Your Story
with high empathy, patience, and professionalism.
deployment and plan accordingly.
local changes and support decisions affect the broader global ecosystem
policy troubleshooting.
local network issue, an identity/authentication block, or an application-layer bug?
Role-Based Access Control (RBAC). Strong ability to troubleshoot MFA and conditional access gates.
ecosystems (e.g., Google Meet hardware, Zoom).
escalations and document RCAs. ITIL certification is a plus.
is required to be on-site daily to manage the walk-in Tech Basecamp, provide immediate face-to-face support, and ensure
flawless execution of critical in-person and hybrid A/V events
for local users and to proactively support early morning events and Town Halls
SENIOR CRM MARKETING SPECIALIST Location: Hybrid/Remote in the UK | Department: CRM Marketing | Employment Type: Full-Time About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. ABOUT THE ROLE We’re looking for a highly technical CRM marketer to design, build, and optimize sophisticated lifecycle programs across multiple channels. You’ll serve as a Braze subject matter expert, owning the end-to-end execution of CRM programs—from audience segmentation and journey architecture to personalization, experimentation, and technical troubleshooting. The ideal candidate is equally comfortable architecting complex Braze Canvases, building Content Card experiences, writing advanced Liquid personalization logic, and solving technical problems independently. Experience with SMS and WhatsApp is a plus as we continue to expand our omnichannel capabilities. WHAT YOU’LL DO Own lifecycle strategy and automation architecture * Design and build scalable, multi-touch customer journeys that drive meaningful business outcomes. * Architect and optimize lifecycle programs across Email, Content Cards, and in-product experiences. * Modernize existing journeys through structured experimentation and continuous optimization. Build and execute CRM programs in Braze * Serve as a Braze subject matter expert. * Build and manage Campaigns, Canvases, and Content Cards. * Create advanced personalization using Liquid. * Configure dynamic content, audience segmentation, and behavioral triggers. Troubleshoot and solve technical problems * Investigate and resolve issues related to audience qualification, journey logic, personalization, data discrepancies, and campaign performance. * Partner with Analytics, MarTech, and Engineering teams to diagnose integration and data flow issues. * Proactively identify risks and implement scalable solutions. Drive experimentation and performance optimization * Design A/B tests with clear hypotheses and measurable success criteria. * Analyze performance data to improve audience targeting, customer journeys, and content effectiveness. * Share insights and recommendations with stakeholders. Partner across the business * Collaborate closely with Product Marketing, Product, Analytics, Engineering, Creative, Sales, and Customer Success teams. * Translate business goals into effective CRM strategies. * Act as a trusted CRM expert and strategic partner across the organization. QUALIFICATIONS Required * 5+ years of CRM, lifecycle marketing, or marketing automation experience, preferably in a B2B environment. * 3+ years of hands-on Braze experience. * Deep expertise building and managing Braze Canvases. * Advanced proficiency with Liquid personalization. * Experience designing complex lifecycle automation programs. * Strong technical troubleshooting and problem-solving skills. * Strong analytical and experimentation skills. * Excellent project management and communication skills. * Ability to work independently in a fast-paced, highly cross-functional environment. Preferred * Experience with SMS and/or WhatsApp programs. * Working knowledge of SQL. * Experience working with APIs, customer data platforms (CDPs), or data warehouses. * Experience supporting global and multilingual campaigns. * Familiarity with AI tools and applying AI to CRM workflows. Skills & Experience * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset What We Offer * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-WR1
Sr. Financial Accountant - Join Our Innovative Team at think-cell Software Our Story At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do We are looking for a dynamic and detail-oriented Sr. Financial Accountant to join our team at our headquarters in Berlin, Germany. This is a multifaceted role, offering exposure to financial reporting, compliance, and strategic financial planning. The ideal candidate combines strong accounting skills with a hands-on, solution-oriented mindset. You will take ownership of core accounting processes, support financial audits, and help shape financial controls as we scale in a fast-paced, international environment. Key Responsibilities: Independent financial accounting * Independent handling of accounts receivable and accounts payable, including incoming and outgoing invoices as well as bank transactions * Independent management of the accounts receivable and accounts payable mailboxes and proactive resolution of customer and supplier inquiries * Independent management and control of company expenses via our global expense management tool ‘Payhawk’ * Reconciliation, clarification and monitoring of open items Ownership of the month-end close * Independent preparation of statutory monthly filings, including VAT returns and the required statistical and foreign-trade reporting * Recording and posting of fixed assets * Independent posting of recurring transactions as well as prepaid and deferred items (accruals) * Preparation of monthly analyses and independent handling of ad-hoc requests Preparation of statutory financial statements * Independent preparation of single-entity statutory financial statements under local GAAP, including notes and the management report * Independent preparation and commentary of closing documents for internal and external recipients * Assessment and accounting treatment of complex transactions in accordance with the applicable accounting standards Support on tax matters * Contributing to ongoing tax matters, in particular corporate income tax and trade tax as well as withholding tax on cross-border payments * Support in preparing documentation for national and international tax returns * Collaboration with external tax advisors and the group tax function Year-end close and audits * Independent preparation and support of the year-end close and acting as the central point of contact for external auditors and tax authorities * Independent compilation of vouchers and supporting documentation for audit requests * Development of analyses, documentation and position papers on accounting and tax matters * Technical guidance and support of colleagues in day-to-day operation Project work: Automation and digitalisation * Active involvement in projects relating to the digitalisation and automation of finance, accounting and tax processes, as well as their further development, is an integral part of the role * Analysing existing processes, identifying opportunities for automation and optimisation, and developing and implementing suitable technical solutions * Contributing to the selection, implementation and further development of accounting, reporting and interface systems, particularly in the context of a potential ERP implementation You will be great for this position if you have * A recognised accounting qualification at certified accountant level (e.g. Bilanzbuchhalter/IHK) or comparable; candidates with a tax-specialist background and equivalent experience in preparing financial statements are also welcome * Several years of relevant professional experience in accounting, ideally in an international environment, with demonstrable experience in the independent preparation of single-entity financial statements including notes and management report * Sound and up-to-date knowledge of local statutory accounting (German GAAP/HGB) * Basic understanding of tax matters, ideally with exposure to corporate income tax, trade tax, withholding tax and interest-deduction limitation rules * Initial experience with IFRS is an advantage * Fluent German (minimum B2 level) and English, both written and spoken, are required * Very good Datev skills; knowledge of further accounting or ERP systems is an advantage * Confident use of MS Office, particularly Excel and Outlook * Very good understanding of financial processes as well as the technical know-how to integrate different systems * Excellent communication skills and strong teamwork and collaboration abilities * Independent, forward-thinking and service-oriented way of working with high quality standards and attention to detail * High motivation and initiative for professional and personal development * Willingness to work on-site 4 days per week, with 1 remote day Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking: We embrace change and challenge the status quo. Ownership: We take pride in our work and learn from our mistakes. Customer First: We prioritize delivering lasting value. Unified Team: We foster collaboration, respect, and integrity. Strive for Excellence: We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. think-cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Company Introduction: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: Senior HRBP Specialist What You Will Do: * Partner with business leaders to develop and implement business people strategies; support business goals and initiatives by ensuring relevant people capabilities and organizational effectiveness based on business understanding. * Provide coaching, direction and counsel to people managers and business leaders as well as all levels of employees to proactively anticipate, prevent and resolve people issues. * Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. * Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).Provides HR policy guidance and interpretation. * Analyze trends and metrics in partnership with the People team, developing solutions as needed. * Deep dive into data and visualize, to provide insightful information to related stakeholders and propose some suggestions. * Minimizes legal risks of the company by establishing measures to comply with labor laws and company regulations and resolving issues. * Resolve employee relations issues and address grievances, liaising directly with all related parties.Conduct regular meetings with respective business units Essential Qualifications * At least 8 years of HRBP experience. * Strong analytical and problem-solving skills. Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by coupang as stated in the application privacy notice located below https://privacy.coupang.com/en/land/jobs/ 人人均等的機會 Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功