Porto•Publicerad: 20 juli•Sista ansökan: 20 aug.
Why SOFICO?
At SOFICO, we’re shaping the future of mobility - and we’re doing it together. Our software, Miles, is a leading platform that
enables companies worldwide to manage their leasing, fleet, and mobility operations in one integrated system. Every day, we help
our customers work smarter, more efficiently, and stay ahead in a rapidly evolving industry.
Behind that impact is a close-knit, international team that values collaboration, ownership, and continuous growth. We move
forward with ambition but stay grounded in a culture where people support each other and take pride in what they build.
From our ofice in Porto, we are expanding our team with multiple Kubernetes Cloud Platform Engineers. In this role, you will
design and automate cloud-native environments using Kubernetes, Azure, Terraform, and Ansible to support global automotive
leaders. Additionally, you will drive infrastructure modernization and ensure high system reliability through advanced monitoring.
What you’ll do...
* Build environments and microservices using Kubernetes, Azure, and on-premise infrastructure;
* Utilize Terraform, Ansible, and GitOps workflows;
* Maintain global environments using OpsGenie, Prometheus, Grafana, FluentBit, and Loki;
* Help customers and internal Sofico teams solve complex technical challenges;
* Transform legacy components into scalable, cloud-native solutions;
* Mentor peers and contribute to engineering standards across the company.
What you bring...
* Proven experience with Kubernetes, Helm, Linux, and a major cloud provider (preferably Azure or AWS);
* Familiar with Oracle/MS SQL and core networking concepts (DNS, Firewalls);
* Fluent in English with the ability to explain technical topics to non-technical audiences;
* Comfortable hopping on customer calls, asking the right questions, and resolving issues.
What's in it for you
* Competitive salary;
* Daily meal allowance per working day;
* Fully covered private health insurance, so you can focus on what matters most;
* Hybrid working and flexible hours, giving you the freedom to shape your workday;
* A modern co-working space offering a comfortable working environment;
* From day one, you’ll be supported through a structured onboarding program, with guidance from a dedicated coach to help you get
up to speed and grow in your role;
* And because strong teams go beyond day-to-day work, we regularly create opportunities to connect - from casual drinks to team
activities and company-wide events.
Ready to make an impact in the world of mobility? Join SOFICO and let’s shape what’s next together!
Porto•Publicerad: 19 sep.•Sista ansökan: 17 aug.
Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
ROLE
We are looking for a highly motivated individual with exceptional analytical and problem-solving skills, strong attention to detail, and a passion for learning. In this role, you’ll play a key part in maximizing our online catalogue by identifying gaps, streamlining processes, and driving data-informed decisions. You’ll work closely with cross-functional teams to ensure our catalogue is as comprehensive, accurate, and efficient as possible.
Mobile, AL, USA•Publicerad: 18 juli•Sista ansökan: 17 aug.
About the Role:
We are looking for a proactive and detail-oriented Level I Network Operations Technician to join our Network Operations Center
(NOC) team. In this role, you will be the first line of defense in maintaining network integrity and ensuring seamless service for
our customers. Your primary responsibilities will include monitoring network performance, troubleshooting basic network issues,
and providing excellent customer service. This position is based on-site at our Network Operations Center in Mobile, AL.
What You'll Do:
• Create, update, and manage trouble tickets to ensure timely resolution of network issues
• Coordinate with field technicians and escalate issues as needed to ensure prompt resolution of network problems
• Perform initial diagnostics and troubleshooting for Ethernet, internet, and SONET/TDM circuits, including identifying and
resolving basic connectivity issues
• Provide clear and effective communication with customers to keep them informed about the status and resolution of their
network issues
• Maintain accurate and detailed records of network incidents, troubleshooting steps, and resolutions
• Continuously monitor network performance using NOC tools to detect and respond to network events and alarms
Do You Have?
• High school diploma or equivalent
• Exceptional verbal and written communication skills, with a friendly and professional telephone manner
• Proficiency with typing and word processing, ensuring accurate and efficient data entry
• Skills with utilizing Microsoft Office applications such as: Outlook, Teams, Word, Excel, etc.
• Ability to actively listen, accurately document information, and manage call details.
• Strong attention to detail and problem-solving abilities
• Excellent customer service skills
Even Better:
• CCNA, CompTIA Network+, and CCENT certifications are preferred
• Ability to perform multiple tasks in a fast-paced and stressful environment while maintaining a positive and pleasant manner
with others
• Experience with handling a large volume of work in a fast-paced environment
• Flexibility to work in shifts, including nights, weekends, and holidays, to support 24/7 network operations
• Ability to work in a team-oriented environment and collaborate with various departments
Physical Tasks- Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33%
| Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Occasionally: 0-33%|
Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance: Computer, Printer, Telephone, Basic Office Supplies
