
Wolt · Ramat Gan
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restau...
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with
delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30
countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the
globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most
other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and
entrepreneurial spirit, this could be the ride of your life.
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other
local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with
over 60,000 courier partners across 23 countries and 129 cities. Our apps (iOS and Android) have the industry’s highest reviews,
largely because of our customer-centric approach to how we build our products and operations. For example, our customer service
team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European-based investors, such as ICONIQ Capital, Tiger Global,
DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been
fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their
Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its
30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest-growing company. We’re still expanding rapidly and are looking for
more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in
your city, then Wolt just might be for you.
Wolt is more than just a food and retail delivery operation – we are built upon a solid foundation of state-of-the-art technology.
Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics
platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform
allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Every one of our
product team members has a say in where we are going and what solutions we implement. We work with passion, but we haven't
forgotten how to have fun along the way!
As a Quality Development (QD) Manager – Customer Support, you will lead and develop the Customer Support Quality function across
your assigned markets. This role focuses exclusively on service quality and customer experience, ensuring that our support agents
consistently deliver accurate, empathetic, and policy-aligned service across all customer interactions.
You will oversee quality audits of customer support cases, drive structured feedback loops, improve grading consistency, and
partner with operations and training to elevate agent performance and CSAT outcomes.
This is not a product or software testing role, it is an operational quality leadership position within Customer Support.
After applying, you can expect an initial screening call followed by interviews focused on leadership, quality expertise, and
collaboration. The process is designed to be transparent and efficient, giving you a clear understanding of the role, the team,
and life at Wolt.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire
and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens
when everyone has room at the table and the tools, resources, and opportunity to excel.
The Team The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton to London to Bognor to Belfast, we are experts in the local markets we serve. As part of the regional UKI team, you will sign up the best restaurants in the city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced, individuals to help us fulfil our potential. You will work within the Limerick and Galway region and report into the Regional Manager. The Role This is a great opportunity to become an important member of a growing business in a competitive market. You'll build relationships with new restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships. Please note a valid driving licence and a car is required for the role and we are looking for candidates who are happy to travel to different areas around Limerick and Galway. This is not a typical office job and therefore being out on the road must be something you're comfortable with. What you'll be doing * Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most * Communicate (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology * Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible * Ensure restaurant success within the first eight weeks from signing * Sample food from a variety of high-quality establishments * Attend restaurant and food meet-ups KPIs * Number of restaurants signed each month * Performance of restaurants signed (first 3 months) Required Skills * Be comfortable with targeting new business and hunting out hidden gems within Ireland * Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo * Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo * Have great communication, whether this be face-to-face, through phone or email * Be able to demonstrate product and industry knowledge to clients * Take ownership and work within demanding targets * Have an interest in all things food and restaurants * Be tenacious and motivated Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
The Team The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton to London to Bognor to Belfast, we are experts in the local markets we serve. As part of the regional UKI team, you will sign up the best restaurants in the city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced, individuals to help us fulfil our potential. You will work within the Limerick and Galway region and report into the Regional Manager. The Role This is a great opportunity to become an important member of a growing business in a competitive market. You'll build relationships with new restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships. Please note a valid driving licence and a car is required for the role and we are looking for candidates who are happy to travel to different areas around Limerick and Galway. This is not a typical office job and therefore being out on the road must be something you're comfortable with. What you'll be doing * Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most * Communicate (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology * Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible * Ensure restaurant success within the first eight weeks from signing * Sample food from a variety of high-quality establishments * Attend restaurant and food meet-ups KPIs * Number of restaurants signed each month * Performance of restaurants signed (first 3 months) Required Skills * Be comfortable with targeting new business and hunting out hidden gems within Ireland * Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo * Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo * Have great communication, whether this be face-to-face, through phone or email * Be able to demonstrate product and industry knowledge to clients * Take ownership and work within demanding targets * Have an interest in all things food and restaurants * Be tenacious and motivated Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
OVERVIEW As a Clinical Education & Market Development Manager for México, you will play a pivotal role in transforming medical learning and clinical practice for medical students and doctors in Latin America and México. As a member of our Latin American team, you'll leverage your medical expertise to help us bring the next-generation resource to medical students and physicians. In this role, you’ll use your medical background and regional knowledge to build meaningful connections, develop creative growth strategies, and bring high-quality medical learning resources to future and current physicians. You’ll work closely with our Latin American team, including marketing, product, and institutional sales experts, to grow our presence, strengthen partnerships, and support initiatives that make a real difference for medical professionals in your region. WHAT YOU'LL DO: * Shape Local Strategies: Work with the team to design and implement marketing and outreach plans tailored to your markets. * Grow Our Community: Develop and lead strategies to reach new medical students, doctors, and institutions, helping them discover and benefit from our platform. * Build Partnerships: Connect with medical associations, universities, and student organizations to create collaborations that expand access and awareness. * Lead key Campaigns: Help plan and run regional campaigns, roadshows, events, and webinars that engage and inspire the medical community. * Measure Impact: Track progress and share insights to improve future strategies and celebrate successes. Qualifications: * You must be a licensed medical doctor (physician) in Latin America; * You must be a native Spanish speaker and fluency in English (C1/C2); * In-depth understanding of the Mexican medical education system, especially ENARM You bring: * Effective communication skills in ES and EN - both internally and externally, coupled with strong presentation abilities * Results-oriented - make changes based on qualitative feedback from key opinion leaders and quantitative KPIs * Creativity and innovative thinking - approaching projects from a unique perspective to come up with fresh, original ideas. * Exceptional writing abilities - crafting compelling copy that captivates audiences, with a mastery of grammar, punctuation, and sentence structure You'll love this role, if you have: * An Entrepreneurial mindset, thriving in dynamic environments and driving success initiatives. * Commitment to honesty and authenticity, fostering transparency and trust. * Insatiable curiosity, continuously seeking to expand knowledge and understanding. * Unwavering enthusiasm and determination to overcome challenges and achieve ambitious goals About AMBOSS We believe that diversity is a powerful driver of innovation and progress. That’s why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: Empowering all medical professionals to provide the best possible care! Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!