Head of Engineering - Quality

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in

the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device,

anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we

connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to

collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service

support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various

sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to

the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we

provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

As Head of Quality Engineering at Wireless Logic, you will provide Engineering-wide leadership for how we build confidence in the

systems and software that support our connectivity services. This is a strategic role focused on helping teams deliver

modern, highly available connectivity systems quickly, safely and with clear evidence that quality has been considered throughout

the delivery lifecycle.

You will report to the VP Engineering and partner closely with Engineering Managers, Engineering Leads, Product Managers, Delivery

Managers, Architects, Site Reliability Engineers and senior leaders across Software, Mobile Core, Networks and Infrastructure. The

existing Test Engineers in the Software group will report to this role and remain embedded in product squads, while you build a

broader Quality Engineering capability that supports all Engineering domains.

This role is not about creating a separate testing function that owns quality on behalf of teams. It is about setting the

strategy, standards, practices, tooling and measures that enable every Engineering team to improve release confidence, reduce

escaped defects, strengthen auditability and increase the capability to deliver system changes quickly and safely.

Success will be measured by visible improvements in quality outcomes and delivery flow, including reduced rework and manual

regression effort, improved test coverage and release readiness, better visibility of escaped defects and quality-related

incidents, and stronger evidence for audit and governance across Engineering.

• Engineering-wide quality strategy: Defining and implementing a clear Quality Engineering vision, roadmap and set of standards

that can be applied consistently across software, mobile core, networks and infrastructure while respecting the specialist

needs of each domain.

• Fast and safe delivery: Working with Senior Engineering Leaders, improving the ability of Engineering teams to release

changes frequently and confidently by embedding quality practices into discovery, design, build, test, release and operational

readiness activities.

• Consistent standards and evidence: Establishing shared expectations for test strategy, acceptance criteria, automation,

regression, release readiness, test evidence and quality gates so that teams can demonstrate what has been tested and why it is

safe to proceed.

• Quality capability and community: Leading and developing Test Engineers, building a clear career path and creating a

professional Quality Engineering community across Wireless Logic and the European operating companies.

• Quality metrics and continuous improvement: Creating transparent measures for escaped defects, defect trends, change failure

rate, regression cycle time, test coverage, release confidence and quality-related incidents, then using those measures to

drive practical improvement.

• Cross-domain quality leadership: Extending quality practices beyond Software Development into Infrastructure, Mobile Core and

Networks by working with domain experts to introduce appropriate test approaches, scenario testing and release controls.

• Define and own the Quality Engineering strategy: Create, publish and evolve the Engineering-wide Quality Engineering

vision, strategy and implementation roadmap, ensuring it supports the wider Technology strategy and the need for highly

available connectivity services.

• Lead and develop Test Engineers: Provide line management, coaching, performance support and career development for Test

Engineers, ensuring they have clear expectations, strong professional standards and meaningful opportunities to grow.

• Establish common quality standards: Define practical standards for test strategies, acceptance criteria, test data, automation,

regression, exploratory testing, non-functional testing, release readiness and evidence capture across Engineering teams.

• Improve release confidence and change safety: Partner with Engineering, Delivery, Architecture and SRE leaders to make releases

safer through risk-based testing, automated verification, scenario testing, pre-release checks, operational

readiness criteria and rollback learning.

• Measure and improve quality outcomes: Define meaningful baselines and reporting for defect trends, escaped defects, change

failure rate, regression cycle time, test coverage, release confidence, quality-related incidents and rework, using the data to

focus improvement effort.

• Drive automation and repeatability: Increase the use of automated testing and repeatable validation practices

across appropriate layers, including unit, integration, API, contract, end-to-end, performance, resilience and deployment

verification.

• Strengthen governance and auditability: Ensure testing criteria, approvals, evidence and release decisions are

visible, traceable and consistently documented so that Engineering can meet audit, compliance and internal governance

expectations.

• Facilitate learning from defects and incidents: Use defect analysis, post-incident reviews and operational feedback

to identify systemic quality issues, improve test strategies and prevent repeat failures across teams and domains.

• Influence through partnership: Work through leadership, coaching and influence with Product, Delivery, Engineering,

Architecture, SRE and operational stakeholders, helping teams make good quality decisions without slowing delivery

unnecessarily.

• Quality Engineering leadership: Deep practical understanding of modern Quality Engineering practices, with experience shaping

quality strategy, standards and operating models across multiple teams or domains.

• Test strategy and automation: Strong knowledge of risk-based testing, automation strategy, regression design, exploratory

testing, test data, test environments and appropriate use of unit, integration, API, contract, end-to-end, performance and

resilience testing.

• Modern engineering delivery: Experience working with contemporary software and systems delivery practices including Agile and

Lean delivery, DevSecOps, CI/CD, trunk-based development, automated deployment and continuous improvement.

• Reliability and availability principles: Understanding of how quality practices support highly available systems,

including change failure reduction, incident prevention, operational readiness, observability, SLOs and post-incident

learning.

• Metrics-driven improvement: Ability to define, collect and interpret quality and delivery metrics such as escaped defects,

defect leakage, change failure rate, lead time, regression cycle time, test coverage, deployment confidence and quality-related

incidents.

• Cross-domain technology awareness: Sufficient understanding of software, infrastructure, networking, mobile core platforms,

cloud services, automation and deployment pipelines to work credibly with domain experts and tailor quality practices to

different technical contexts.

• Governance, risk and auditability: Knowledge of how to create clear evidence trails, acceptance standards, release controls and

quality gates that support audit, compliance and sensible risk management without introducing unnecessary bureaucracy.

• People leadership and capability building: Experience leading, coaching and developing engineers or test professionals,

including performance management, hiring input, career development and building strong professional communities.

• Stakeholder management and influence: Strong communication and influencing skills, with the ability to align technical and

non-technical stakeholders around quality risks, trade-offs, priorities and measurable outcomes.

• Change leadership: Experience introducing new practices, tools or operating models in complex environments, with the judgement

to balance consistency, pragmatism, adoption effort and delivery pressure.

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst

enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how

we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to

have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and

inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both

internally and externally to ensure success in our mission.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection

Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of

your data please contact us (recruitment@wirelesslogic.com [recruitment@wirelesslogic.com]) and we will respond to your query as

soon as possible.