
Twilio · Remote - Canada
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands ...
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions
to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location,
you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the
world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your
hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real
Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Staff Product Manager - Sender Onboarding.
About the job
We are actively recruiting for this role to fill an existing vacancy. This position is needed to lead core provisioning and
management for Twilio's sender onboarding. You will own user-facing sender administration and the orchestration needed to route
customers through required setup and compliance steps across various lifecycle stages.
Your goal is to simplify sender selection, provisioning, and management to protect our communication foundation. You will improve
a disjointed journey with a unified experience using intelligent state management, intent-based routing, and proactive nudges. You
will also scale provisioning for high-volume growth by improving the sender recommender to help customers expand internationally,
alongside delivering robust bulk purchasing and auto-scaling mechanisms. Ultimately, you will simplify sender complexity for all
new and existing customers.
Responsibilities
essential workflows like porting and hosting to ensure a seamless acquisition process
checklist state management, and utilizing proactive nudges and intent-based routing to abstract away disjointed configuration
steps and seamlessly guide customers to their desired outcomes
initiatives, integrated intake forms, and autoregistration processes directly into the customer journey
rigorous metrics and identify points of friction
resolving cross-team dependencies, and aligning internal stakeholders on your product vision and strategy
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to
apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We
are always looking for people who will bring something new to the table!
architectures, and resolve cross-team dependencies
data to monitor metrics, drive decisions, and measure outcomes
ability to align and influence Engineering, Design, and compliance stakeholders
roadmaps, and ruthlessly prioritize competing features in a fast-paced environment
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be
required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave,
healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible
for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and
wellness benefits, retirement contributions, and paid time off.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills,
experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out
colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in
their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this
role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex
(including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender
identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information,
political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with
criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction
records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the
California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As a Senior Software Engineer on the Risk Engineering team within the Consumer & Business group, you'll build and optimize the systems that detect and prevent fraud, manage credit and market risk, and protect millions of users from financial threats in real time at crypto-market scale. You'll provide technical leadership for end-to-end projects, drive architectural decisions that shape our risk detection and mitigation systems, and deliver complex features from inception through production. Your work directly reduces financial loss and keeps Coinbase users safe. What you'll do: * Lead the design and delivery of complex risk platform features end-to-end, from architecture through implementation, deployment, and monitoring, with stringent requirements for correctness, performance, and reliability * Drive architectural decisions that shape Coinbase's risk detection and mitigation systems, translating ambiguous business requirements into scalable working architectures that balance fraud prevention with user experience * Partner cross-functionally with Data Science, ML, Risk Analysts, Product, and Compliance teams to build proactive systems (real-time decisioning engines, model-driven fraud detection) and reactive solutions (incident response tooling, compliance-driven risk controls) * Build AI-native risk systems that leverage fleets of agents to automate complex detection and response workflows, significantly reducing the need for manual intervention * Strengthen the team by mentoring engineers, conducting rigorous code reviews, writing technical design documents for complex systems, and championing engineering best practices across the codebase * Own system quality and operational excellence by proactively addressing technical debt, driving bug triaging, and leading incident response and post-mortems to ensure platform reliability Required Skills and Experience: * 5+ years of backend software engineering experience with a track record of delivering complex, high-impact systems in production environments * Deep proficiency in backend languages (Go, Ruby, Python, or Java) with demonstrated experience designing distributed systems including microservices, event-driven architectures, and REST/GraphQL APIs * Proven ability to translate ambiguous requirements into clear technical plans and working architectures, driving technical clarity across engineering, product, and data science teams * Track record leading end-to-end projects with long-term impact, including scoping, design, implementation, monitoring, and mentoring other engineers through the process * Experience leading incident response, conducting post-mortems, and driving measurable operational improvements in high-availability systems * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P76938 #LI-Remote Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): $191,100—$191,100 CAD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. We're hiring a Software Engineer to join the Risk Engineering team within the Consumer Product Group. The team builds flexible, scalable systems to detect and prevent fraud, incorporating mechanisms for risk decisioning, real-time monitoring, and intelligent mitigation. You'll design, build, and optimize risk detection and mitigation systems that balance technical excellence, system reliability, and business impact, working on some of the most critical and high-throughput services at Coinbase. What you'll do * Build and maintain backend services that power risk detection, fraud prevention, and financial risk mitigation across Coinbase's platform, operating at the scale, speed, and 24x7 nature of crypto markets. Own feature delivery end-to-end, from technical design through implementation, testing, deployment, and monitoring, for risk platform capabilities that directly protect users and the business from financial threats. Partner with Data Science, ML, and Risk Analysts teams to develop both proactive systems (models, user-facing risk features) and reactive solutions (one-off risk mitigations, incident response tooling) that reduce fraud and financial loss. Drive reliability and observability in risk platform services by implementing mechanisms to identify regressions, ensure prompt visibility of issues, and contribute to incident response and post-mortems. Contribute to the team's engineering culture by maintaining high code velocity, participating in code reviews, and building reusable solutions that can be leveraged across the team. Required Skills and Experience * 2+ years of experience in backend software engineering, with a track record of shipping production services handling high-throughput workloads across multiple concurrent projects. * Proficiency in at least one backend language (e.g., Go, Ruby, Python, Java) with experience working across relational and/or NoSQL databases, cloud platforms (AWS, GCP), containerization (Docker, Kubernetes), and event-streaming architectures (Kafka, RabbitMQ). * Strong understanding of software design patterns, data structures, and algorithms, with the ability to independently manage complex tasks and work in unfamiliar systems with guidance. * Experience building or working with high-throughput, low-latency distributed systems, including APIs, event-driven architectures, and cloud infrastructure. * Experience with risk, fraud detection, payment systems (ACH, cards, crypto), blockchain technology (e.g., Bitcoin, Ethereum), or the unique risk challenges associated with crypto transactions. * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P77063 #LI-Remote Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): $154,000—$154,000 CAD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As a Senior Software Engineer on the Data Platform team within the Platform group, you will help build the systems that centralize all of Coinbase's internal and third-party data. The Data Platform team makes it easy for teams across the company to access, process, and transform data for analytics, machine learning, and powering end-user experiences. You'll contribute to the full spectrum of our systems, from foundational data storage and processing to scalable pipelines, frameworks, and internal applications that make data efficiently available to every team at Coinbase. What you'll do: * Own the design, development, and operation of foundational data services spanning cloud data warehouses, data lakes, orchestration (Airflow), batch processing (Spark, SQL), streaming (Kafka), query federation, and real-time event aggregation stores. * Build and maintain data integration and processing SDKs used by internal services and product teams throughout Coinbase to interact with the data platform reliably at scale. * Deliver self-service applications that empower users to manage, monitor, and troubleshoot their own data pipelines running on our platform infrastructure. * Architect end-to-end data security and observability services, including access controls across multiple storage and access layers, data quality tracking, dataset cataloging, lineage, and usage auditing. * Partner with data analysts, ML engineers, and security and compliance teams to convert functional requests into reusable, scalable patterns and assemble data microservices into platforms for critical business verticals. Required Skills and Experience: * 5+ years of experience in backend software engineering, with hands-on experience building and operating data systems or data pipelines in production. * Proficiency in Python, Go, or Java for backend development, with demonstrated ability to build services that process and serve data at scale. * Experience with data infrastructure patterns including scale-out architectures, caching layers, key/value stores, and columnar storage systems. * Hands-on experience with SQL, Airflow, Spark, Kafka, or similar data processing and orchestration frameworks in production environments. * Experience with data security, access control, or data observability systems, including cataloging, lineage, or quality monitoring. * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): $191,100—$191,100 CAD * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.