Senior Strategic Account Executive

Senior Strategic Account Executive

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Regulated Verticals Senior Strategic Account Executive. About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies, spanning industries. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you’ll: * Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value) * Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. * Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases. * Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. * Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution. * Balance competing priorities and manage multiple projects and deals at the same time.  * Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.  * Act as the voice of the customer to Twilio’s product and carrier relations teams.   * Demonstrate a strong understanding of the CPaaS industry - staying up to date on  key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.  * Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.  * Stay current with industry changes and collaborate with your team and peers to learn and share best practices. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Possess a total of 10 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for their customers. * Directly selling technical SaaS or CPaaS * Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration * Technical solutions selling experience working with real customers, listening to them, and solving problems * Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships * Analytical account development strategy based on using data to find opportunities and prove value * Demonstrated track record of managing business forecasts and financial models  * Entrepreneurial mindset with appetite to define process and build programs * Record of delivering market driven results, especially to scale and enterprise customers * Excellent verbal and written communication skills (English) * Bachelor’s Degree or equivalent years of experience Desired: * Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. * Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. * Software, SaaS, CPaas or PaaS selling experience. Location 1. This role will be remote and based in the USA. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.  What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Minnesota or Vermont : $158,632.00 - $198,290.00. * Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440.00 - $209,300.00. * Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256.00 - $220,320.00. * This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. * This role is eligible to earn commissions.  The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Strategic Account Executive 3

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .   See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive 3. About the job This position is needed to lead relationships with our enterprise Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Senior Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.  Responsibilities In this role, you’ll: * Manage and expand some of our most important Financial Services and Health & Life Sciences customer accounts. * Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. * Partner closely with other Twilio teams to identify new revenue opportunities within your Financial Services and Health & Life Sciences account portfolio. * Serve on a cross-functional account team with representatives from product, finance, support, and services teams.  * Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. * Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization. * Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce. * Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Possess a total of 5 years of sales experience, with a minimum of 3 years dedicated to mid-market, major account or strategic sales. * Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers. * Accountable for relationship management, cross sells, upsells and solutions consulting. * Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. * Analytical account development strategy based on using data to find opportunities and prove value. * Demonstrated track record of managing business forecasts and financial models.  * Entrepreneurial mindset with appetite to define process and build programs. * Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers. * Excellent verbal and written communication skills. * Bachelor’s Degree or equivalent years of experience. Desired: * Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. * Domain expertise from a highly quantitative industry such as DevOps, Fintech, Health & Life Sciences, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. * Software, SaaS, CPaas or PaaS selling experience. * Experience leading complex opportunities with Financial Services and Health & Life Sciences industry customers.   Location 1. This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, Penn. and San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.  What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Minnesota or Vermont : $103,376.00 - $129,220.00. * Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $109,120.00 - $136,400.00. * Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $114,864.00 - $143,580.00. * This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. * This role is eligible to earn commissions.  The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  Applications for this role are intended to be accepted until July 01, 2026, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Account Executive, Strategic Accounts

Airtable

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. As a Strategic Account Executive at Airtable you will have the opportunity to work closely with a variety of strategic accounts across the Fortune 500 globally. Each client has unique needs and you act as a trusted business advisor, helping them effectively leverage our product to drive maximum impact for their business. Just like Lego blocks, what our customers can build with Airtable is virtually limitless. The opportunity for an Account Executive to make an impact on the largest global businesses is massive. Do you thrive working closely with strategic accounts on their unique business needs? Are you looking for some truly fascinating work, where you'll work alongside a best in class team, harnessing the power of an extraordinary product, for a company with unlimited growth potential?  WHAT YOU'LL DO * Prospect, develop, manage sales pipeline and close customers onto our Airtable Platform through inbound and outbound efforts  * Build relationships with senior executives and decision makers across all industries * Prioritize your book of business, develop and execute on account plans for each individual account, including identifying new opportunities, bridging use cases across departments, and building and climbing the org chart * Source expansion opportunities in new departments, while telling a compelling wall to wall (multi-use case) story to the CIO (and other relevant executives) as an account gains momentum. * Own the full sales-cycle from lead to close * Coordinate resources throughout the sales cycle, including legal, sales engineering, implementation specialists and leadership * Educate and consult customers on the value of Airtable throughout the sales and adoption cycle * Model a wide range of use cases in which Airtable can drive business transformation across different industries * Prioritize opportunities and manage a high volume of inbound and outbound email efficiently * Forecast performance against sales targets with a high degree of accuracy using a combination of bottoms up deal by deal commits and top down territory analysis WHO YOU ARE * You have 8+ years of quota carrying SaaS sales experience within a SaaS company selling software solutions into multiple industries * 6+ years selling into the Enterprise segment * Track record of overachieving quota across 6-8 quarters, and at least 1-2 quarters of strong overachievement * Experience selling to central buying/IT teams and managing stakeholders in Procurement and Legal. As well as, developing and deepening relationships with C-level, Exec and VP stakeholders * Demonstrated ability to successfully and repeatedly close 6-figure ARR deals in a competitive market  * You have strong prospecting, account planning, and experience selling into teams * You have owned complex deals with named accounts (3K+ FTEs)  * You thrive partnering with business leaders and executives, developing long term relationships and aligning key stakeholders company-wide at each stage of the sales lifecycle * You are consultative and able to navigate the complexities and needs of clients across industries, size and lifecycles * Strong communication and executive presence. Very comfortable presenting to a room, engaging and influencing executive decision makers * You are passionate about our overall mission and how customers can use Airtable * You execute with excellence and have a deep track record of creating significant revenue impact and deep relationships for your organization * You are scrappy, resourceful and a creative problem solver when discovering the business needs of your customer and understanding how Airtable plugs into the bigger picture for them * You embody a growth mindset and seek out opportunities to constantly learn and grow Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.  VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $272,000—$354,000 USD For all other work locations (including remote), the on-target earnings range for this role is: $245,000—$318,000 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here. For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here.