
Wizard · Remote - USA
ABOUT WIZARD AI At Wizard AI, we’re building the top-performing AI Shopping Agent that delivers the best products from across the web with unmatched accuracy, ...
At Wizard AI, we’re building the top-performing AI Shopping Agent that delivers the best products from across the web with
unmatched accuracy, quality, and trust. Our ML models power the core of our platform, and we’re looking for a Senior Machine
Learning Engineer to own how they run in production reliably, efficiently, and at scale.
As a Senior ML Engineer on our Inference Platform, you’ll own the end-to-end lifecycle of production ML serving systems from model
packaging and deployment to monitoring, optimization, and scaling. This is not a traditional MLOps role focused solely on
pipelines and tooling. You’ll be responsible for the inference infrastructure powering a live conversational shopping agent,
operating multiple specialized serving engines under real-world production load.
You’ll own critical decisions around serving architecture, performance, reliability, and scalability, working closely with ML
Engineers, Data teams, Product, and DevOps to ensure models move seamlessly from experimentation into high-performance production
systems.
operational reliability.
Inter-Token Latency (ITL).
infrastructure design.
serving and scale.
experience.
direct ownership of production ML serving systems.
managed or hosted endpoints.
platforms, and model registries.
bottlenecks — with the instinct to profile before tuning.
latency, throughput, and scaling requirements.
systems.
Production serving infrastructure operates with clear SLAs, strong observability, and minimal downtime. Latency, availability,
throughput, and GPU utilization are actively measured and optimized as platform demands grow.
You own the complete serving lifecycle — from deployment and release management through monitoring, optimization, and scaling —
enabling ML engineers to ship quickly while maintaining reliability and reproducibility.
You shape the future of Wizard's inference platform, driving key architectural decisions that improve performance, reduce
infrastructure costs, and support the next generation of AI-powered shopping experiences.
THE ROLE We’re looking for a Senior Software Engineer to build and scale the backend systems that power our AI agent. This role sits at the intersection of backend engineering, machine learning, and product, and is focused on turning AI capabilities into reliable, production-ready systems. You won’t be training models, but you will make them work in the real world. You’ll build APIs, services, and data systems that connect LLMs and ML models to user-facing experiences, ensuring performance, reliability, and scalability. WHAT YOU’LL DO * Design and build APIs and backend services that power AI-driven product experiences * Develop systems that integrate LLMs and ML models into production workflows * Build and maintain data pipelines supporting training, inference, and evaluation * Partner closely with ML Engineers, Data Scientists, and Product to ship end-to-end features * Improve system performance, reliability, and scalability across services * Contribute to experimentation and feedback loops that improve model and product performance * Debug complex production issues and drive root cause resolution * Raise the bar on code quality, system design, and engineering standards WHAT SUCCESS LOOKS LIKE * AI-powered features are reliably delivered through scalable, well-architected backend systems * ML and LLM capabilities are seamlessly integrated into product experiences with strong performance and uptime * Clear, maintainable APIs and services enable fast iteration across engineering and product teams * Systems are designed with strong observability, enabling rapid debugging and improvement * Engineering decisions consistently balance speed, quality, and long-term scalability IDEAL BACKGROUND * 5+ years of experience in software engineering, with strong backend focus * Strong proficiency in Python and experience building production-grade systems * Experience designing APIs and service-oriented architectures * Experience working with ML/AI systems in production environments (LLMs, ranking, recommendations, or similar) * Familiarity with databases (SQL and/or NoSQL) and data-intensive systems * Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure * Exposure to containerization and orchestration (Docker, Kubernetes) * Ability to operate in ambiguity and take ownership of loosely defined problems * Strong product mindset with focus on real user outcomes * Clear communication and ability to collaborate across engineering, ML, and product COMPENSATION & BENEFITS The expected base salary range for this role is $200,000–$225,000 USD and will vary based on skills, experience, role level, and geographic location. Final compensation will be determined by considering these factors alongside overall role scope and responsibilities. In addition to base salary, Wizard offers: * Equity in the form of stock options * Medical, dental, and vision coverage * 401(k) plan * Flexible PTO and company holidays * Fully remote work within the United States * Periodic company offsites and team gatherings Wizard is committed to fair, transparent, and competitive compensation practices.
ABOUT WIZARD Wizard is the top-performing AI Shopping Agent, delivering the best products from across the web with unmatched accuracy, quality, and trust. THE ROLE We’re looking for an Applied Scientist to own how we measure, understand, and improve the accuracy of our AI agent. This role sits at the intersection of applied ML, evaluation science, and product. You’ll define what “good” looks like for our agent, build the systems to measure it, and lead the science work to improve it, including fine-tuning the LLM judges that power our evaluation pipeline. You’ll partner with ML Engineering and AI Engineering. What you will do is bring scientific rigor to the most important question at Wizard: is our agent getting better, and how do we know? This is a foundational hire on our science team. Evaluation is the starting point, and the role is scoped to grow into broader applied science work as the surface area of the agent expands (recommendations, personalization, ranking, multimodal, conversational understanding). WHAT YOU’LL DO * Define and evolve accuracy metrics across the full shopping experience (retrieval, ranking, recommendations, outcomes) * Design and run experiments to measure improvements and regressions * Build and maintain evaluation datasets, benchmarks, and scoring frameworks * Improve the LLM judges that power our evaluation pipeline: prompting, calibration, and fine-tuning where it matters * Translate ambiguous product questions into clear, measurable hypotheses and analysis * Partner with ML Engineers to validate model changes and guide iteration * Identify failure modes and edge cases, and drive improvements through data * Make agent performance visible, trusted, and actionable across product and engineering FIRST 3 MONTHS * Go deep on the agent, the current eval pipeline, and the metrics we use today * Audit existing accuracy metrics and benchmarks; identify gaps, blind spots, and signals that aren’t trustworthy * Build relationships with ML, AI Engineering, and Product * Ship one quick win: a missing benchmark, an improved metric, or a fix to a misleading signal * Establish a baseline view of agent performance the team can rally around MONTHS 3 TO 6 * Own the evaluation framework: datasets, metrics, scoring, reporting, both offline and online * Drive measurable improvements to LLM judge quality (calibration, fine-tuning where appropriate) * Run experiments that influence at least one significant model or product change * Stand up automated evaluation the team trusts before and after every launch * Build dashboards and reporting that make agent performance legible to leadership BEYOND 6 MONTHS * Lead applied science work on the next frontier as the agent grows: multi-turn evaluation, multimodal, personalization, ranking quality, conversational understanding * Influence team-level strategy on what we measure, what we improve, and why * Mentor and help grow the science function as it expands WHAT SUCCESS LOOKS LIKE * Clear, trusted accuracy metrics are consistently used across product and engineering * A robust automated evaluation framework for both offline and live experiments * Model and product changes are consistently measured before and after launch * Demonstrable improvements in LLM judge quality and eval coverage * Science leadership that informs what we build, not just whether it works CAREER GROWTH * Depth track: become the org’s authority on AI evaluation: eval strategy, judge models, agent benchmarking * Breadth track: expand into other applied science problems (recommendations, personalization, ranking, multimodal, conversational understanding) as those areas come online * Leadership track: Senior / Staff Applied Scientist, with technical leadership across the science function * As the agent gets more capable, the science problems get richer IDEAL BACKGROUND * 5+ years in Applied ML, AI Research, or Applied Science (PhD or equivalent depth strongly preferred) * Hands-on experience evaluating modern AI/ML systems: LLMs, agents, ranking, or recommendations * Direct experience with LLM-based systems: judge models, RAG, prompt engineering, fine-tuning, RLHF, or similar * Strong experimentation foundations: A/B testing, causal inference, statistical rigor * Proven ability to operate in ambiguity: defining problems, not just solving pre-defined ones * Clear, structured communication that influences across ML, engineering, and product COMPENSATION & BENEFITS The expected base salary range for this role is $225,000 - $280,000 USD, and will vary based on skills, experience, role level, and geographic location. Final compensation will be determined by considering these factors alongside overall role scope and responsibilities. In addition to base salary, Wizard offers: * Equity in the form of stock options * Medical, dental, and vision coverage * 401(k) plan * Flexible PTO and company holidays * Fully remote work within the United States * Periodic company offsites and team gatherings Wizard is committed to fair, transparent, and competitive compensation practices.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS: AUSTIN, TX ABOUT THE ROLE You’ll help define how machine learning models run across Cloudflare’s global network, from frontier open LLMs and real-time voice models to customer-deployed models served on heterogeneous GPUs and next-generation accelerators. You’ll work with systems engineers, product teams, hardware partners, and AI/ML engineers to bring models into production with low latency, strong reliability, and efficient resource use. This role combines applied ML, inference optimization, evaluation, and production engineering, with a focus on benchmarking models, improving serving performance, validating quality, and building tooling that helps Cloudflare and its customers ship AI applications at Internet scale. RESPONSIBILITIES * Develop, optimize, and productionize machine learning models for Cloudflare’s serverless inference platform, with a focus on performance, reliability, and model quality. * Build benchmarking and evaluation frameworks to measure latency, throughput, cost efficiency, and model behavior across LLMs, speech, vision, and other model families. * Improve inference performance through quantization, batching, caching, model compilation, runtime tuning, and accelerator-aware optimization. * Partner with systems engineers to integrate models into Cloudflare’s distributed inference infrastructure across a heterogeneous fleet of GPUs and next-generation accelerators. * Drive improvements to model deployment workflows, including validation, rollout safety, observability, regression testing, and operational readiness. * Collaborate with product and engineering teams to translate customer requirements into scalable ML capabilities for Workers AI. * Mentor engineers, contribute to technical direction, and raise the quality bar for production ML engineering practices across the team. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Experience building, optimizing, and operating machine learning models in production environments. * Strong proficiency with Python and modern ML frameworks such as PyTorch, TensorFlow, JAX, or equivalent. * Hands-on experience with inference optimization techniques for large-scale models, including quantization, batching, caching, compilation, and serving runtime tuning. * Experience with large-scale inference serving frameworks or runtimes such as SGLang, vLLM, TensorRT-LLM, ONNX Runtime, Triton, llama.cpp, or similar. * Familiarity with LLMs, speech models, vision models, embeddings, multimodal models, retrieval-augmented generation, or other modern deep learning architectures. * Experience optimizing models for GPUs or specialized accelerators. * Strong understanding of production ML concerns, including evaluation, monitoring, model regressions, rollout safety, and reliability. * Ability to work across ML and systems boundaries, including familiarity with distributed systems, networking, or serverless platforms. * Track record of leading complex technical projects and mentoring other engineers. BONUS POINTS * Experience contributing to open source ML tooling, model serving frameworks, or inference runtimes. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.