
DEPT · Remote
WHY DEPT®? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today....
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that
does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s
why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to
provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you,
your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
As an Associate Director, Paid Social, you are a strategic social media leader with a proven ability to manage complex,
full-funnel paid social programs end to end. You excel at developing and executing advanced paid social strategies, building and
leading high-performing teams, and translating performance insights into clear, compelling roadmaps and client-ready narratives.
Your leadership blends analytical rigor, creative thinking, and a relentless focus on performance excellence—driving both client
success and sustainable agency growth.
As a trusted mentor and collaborative leader, you foster strong team cohesion and unlock individual potential through hands-on
coaching and thoughtful guidance. You take a deep-dive approach to onboarding and development, helping new team members quickly
understand client priorities, business objectives, platform best practices, and creative testing frameworks. In this role, you set
the standard for paid social excellence—driving profitability, elevating strategic thinking, and empowering teams to consistently
deliver outstanding results.
as Meta, TikTok, LinkedIn, Reddit, Snap, and Pinterest, and DEPT’s broader service offerings to drive growth across the funnel.
client objectives, measurement frameworks, attribution models, and spend levels.
creative strategy, and cross-channel initiatives.
strategic pivots as needed to meet or exceed KPIs.
Qontrol, platform QA frameworks, and internal standards across teams.
paid social content for key client deliverables; and provide strategic consultation throughout deck development and
presentations.
prioritization conflicts, and team coordination issues to ensure timely, high-quality execution.
managers, and fostering inclusive, collaborative, and high-impact team environments.
etc. and analytics solutions.
actionable recommendations.
development.
internal partners.
business growth.
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves.
We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity,
background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only
used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are
authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the
contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands
such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations
on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT®
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to
recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups
tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving
everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the
recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Remote
The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant
experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in
mind, we’re flexible.
US Remote Range
About Dedale: Dedale Intelligence is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts and planners, Dédale leverages a network of over 10,000 market professionals to deliver on-the-ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers top talents with diverse and international backgrounds. Our Research and Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors. Our Culture: Dédale gathers a group of highly talented international individuals (including US, Chinese, Filipino, French, Moroccan, Latvian, and Lebanese nationalities among others). The leadership team is composed of experienced investment professionals and management consultants (ex-McKinsey, BCG Project Leaders and managers). Our advisory board is extremely high profile, including some of the most successful investors worldwide (including Managing Partners of the largest PE and Growth Equity funds, and tech unicorn entrepreneurs). We are now seeking an outstanding HR Associate to be our first dedicated people presence in Manila, someone who will build the employee experience from the ground up as the team scales. Job Summary: The Talent & Culture Associate is the first dedicated HR and people experience role in the Manila office. This is not a back-office role. You will be visible, proactive, and hands-on as the primary people partner for a fast-scaling research team. Your mandate centers on three areas that will define how Manila grows: talent acquisition and pipeline building, employer branding, and co-owning the investment research internship program with top-tier schools. Alongside these, you will own onboarding, culture and engagement, and the day-to-day Manila office experience. You report to the HR Head in Cebu, with the Head of Research in Manila as your key stakeholder for now. Key Responsibilities: Talent Acquisition and Pipeline You will be the talent engine for the Manila office. This means building and managing the candidate pipeline for Manila-based roles through active sourcing, screening, and coordinating the full interview process through Ashby ATS. You will report pipeline health and fill rate to the HR Head monthly so hiring decisions are always grounded in current data. * Source and screen candidates for Manila-based roles through job boards, LinkedIn, and direct outreach * Coordinate interview scheduling via Ashby ATS; ensure timely candidate communication and a smooth experience at every touchpoint * Maintain candidate pipelines and report fill rate, time-to-fill, and pipeline health to the HR Head monthly * Build and manage relationships with Manila universities and academic partners for internship recruitment, not limited to APEX * Run full internship cycles from sourcing and screening through onboarding, progress tracking, and conversion support * Organize demo days, showcase events, and program wrap-ups each cycle; report intern-to-FTE conversion rate to HR Head * Administer a candidate experience survey at the close of each recruitment cycle; consolidate results into a quarterly summary Employer Branding Employer branding is a Day 1 priority and a shared mandate across talent acquisition and culture. On the talent acquisition side, you own the pipeline-facing activities. On the culture side, you own content and storytelling. Together, these define how Dédale is perceived as an employer in Manila. * Represent Dédale at campus events, job fairs, and networking activities in Manila * Manage the company's careers page on Facebook and other relevant platforms, keeping content current, engaging, and reflective of what it is actually like to work here * Coordinate employer branding materials and collateral for campus and community events * Support social media content that showcases Manila office life, culture, and team milestones * Help position Dédale as an employer of choice for top graduates and young professionals in the Philippines * Track reach, engagement, and applicant source data from branding activities; report quarterly to HR Head Onboarding You will be the first face of the Manila employee experience. From the moment a candidate signs their offer, you are responsible for making sure their first days and weeks feel intentional, warm, and well-organized. * Coordinate all Day 1 logistics for Manila new hires: IT setup, system access, welcome kit preparation, and workspace readiness * Guide new hires through their first week with a structured schedule and genuine human touchpoints * Coordinate and calendar the 30-day onboarding journey for Research Analysts, confirming all sessions, check-ins, and milestones with stakeholders ahead of each start date * Maintain onboarding checklists and flag gaps to the HR Head for program improvement * Administer a new hire satisfaction survey at the end of each onboarding period; consolidate results into a quarterly summary for the HR Head Culture and Employee Engagement You will be the culture builder for the Manila office. This means designing and executing initiatives that strengthen connection and belonging, building the traditions and rituals that give the team a distinct identity, and ensuring employees feel recognized and celebrated at meaningful moments. * Design and execute Manila culture initiatives that strengthen team connection and belonging * Act as the first point of contact for employee queries and requests, routing to the right person as needed * Support recognition programs and milestone celebrations * Build Manila office traditions and rituals that give the team a distinct identity * Conduct pulse checks and engagement surveys; prepare a quarterly engagement summary for the HR Head Training Coordination You will be the logistics backbone of learning in Manila. While the HR Head owns the strategy and the Research Head drives content and delivery, you ensure that every training session, development program, and learning initiative runs without friction. * Coordinate training logistics: scheduling, venue or virtual link setup, and materials preparation * Track training attendance and participation; prepare post-session feedback summaries * Monitor Individual Development Plan (IDP) completion across the Manila team; flag overdue items to managers and the HR Head * Prepare presentation materials for training sessions as directed by the HR Head or Research Head Office Experience and Manila Ops You will be the person who makes the Manila office feel like a place people want to show up to. This means maintaining a productive and engaging work environment, acting as the first point of contact for day-to-day office needs, and ensuring that the physical experience of working in Manila reflects the culture the team is building. * Serve as primary point of contact for Manila office experience and day-to-day employee needs * Recommend and implement improvements to create a productive and engaging work environment * Support visitor management and coordinate on-site visits * Handle HR and administrative tasks that require physical presence in Manila: document distribution, onboarding logistics, and office coordination Boundary: Processing, payments, and tasks not requiring physical presence route to Cebu Admin. Permanent office scouting and lease coordination route to Admin; HR role is advisory only. Qualifications: * 1 to 3 years of experience in HR, talent acquisition, people operations, or campus relations; strong fresh graduates with relevant internship experience are considered * Degree in Psychology, Human Resources, Business Administration, Behavioral Sciences, or a related discipline * Hands-on experience in recruiting or talent acquisition, including sourcing, screening, and end-to-end coordination * Strong interpersonal and communication skills, written and verbal, with the ability to adjust tone for different audiences * Highly organized with strong attention to detail and the ability to manage multiple streams independently * Proactive and resourceful: you figure things out rather than waiting to be told * Comfortable operating independently with a remote manager; you flag issues proactively and communicate without prompting * Data-aware: you track what matters and can build a clear, simple story around numbers * Creative communicator with an eye for visual storytelling and employer branding content is a strong advantage * Familiarity with Ashby ATS, LinkedIn Recruiter, Notion, or similar tools is an advantage Cherry on the Cake! * You are energized by the idea of building something rather than inheriting it. * You thrive in a fast-paced, international environment where your work is visible and your impact is felt. * You are as comfortable representing the company at a campus job fair as you are building a tracker or writing a culture post. * You see this role not as a job description but as a mandate to shape how Manila grows. Important to Note: This role combines people experience work with on-the-ground coordination that requires physical presence in Manila. Some tasks will be strategic and creative; others will be operational and hands-on. We are looking for someone who takes pride in doing both well. You will be the only HR presence in Manila, with your manager in Cebu. This requires maturity, self-direction, and the confidence to make decisions and escalate when needed. Candidates looking exclusively for strategic HR work or who need close day-to-day supervision may find this setup challenging. How This Role Grows With You: This role starts broad and hands-on. As we scale, it deepens. In the near term, you will be hands-on across all six streams, with talent acquisition, employer branding, and the internship program as the immediate priorities. As Manila grows toward 30 and beyond, this role takes on greater ownership of the full talent lifecycle and people strategy. At that stage, the role formally transitions to HR Business Partner, with a title and compensation review to match. The strategic HR agenda is set by the HR Head. But as you grow in the role, you will be given increasing autonomy and a genuine seat at the table for Manila people decisions. Earnings and Benefits: * Competitive Base Salary + Allowances * Annual Performance-Based Bonus * Paid Time Off + Government-Mandated Benefits * HMO Coverage (after regularization) Process: * HR Introduction Call * Pre-case interview with Leadership team * Case Debrief with Global HR Head * Final Interview with APAC HR Head * Coffee Chat with Country Director
WHO WE ARE Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row. We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more. YOUR ROLE As a champion of paid social media, the Associate DIrector is responsible for delivering a level of innovation and excellence in the work produced for our clients. This requires an in-depth understanding of paid social media, along with all media channels and how they intertwine, as well as the intricacies of media activation and campaign performance analysis. This is a NY based role, and we offer a hybrid work setting. * Manage a team in planning and executing campaigns on a mix of the following platforms: Meta, TikTok, X, LinkedIn, Pinterest, Snapchat, Reddit * A strategic POV and the ability to translate that strategy into smart and sound paid social tactics. * Providing strategic leadership based on an in-depth knowledge of each clients’ business. * Ability to provide holistic proactive strategies across multiple accounts: including cross channel strategic optimization, learning agenda, and operational accountability. * Understanding of brand and direct response social initiatives offered in social media paid advertising (i.e. measurement and tracking capabilities specific to platforms). * Skilled in leading day to day client relationships * Liaising, collaboration and building a partnership with internal team members, from account (media planning) to integrated investment teams. * Balancing and meeting deadlines and challenges with strong organizational skills. * A compassionate leader who manages by example. You enjoy training and managing others and take pride in the team success. * Bringing a positive and optimistic outlook which contributes to our strong company culture and growing business goals. REQUIREMENTS * 5+ years’ working with paid social media and strategy. Media agency experience is highly desirable. * Experience in managing large budgets (six figure monthly budgets, minimum). * A thorough understanding of the paid social media landscape and how it’s evolving. * Ability to advance the media product delivered to clients, fueled by a holistic understanding of advertising and media. * A great connector – someone who is skilled with relationship building between in-house teams and partner agencies, along with media partners. * Team management, including managing and mentoring team members. Reviews, performance issues, timely reviews/feedback, active work distribution and fair rotations. * Participation in new business. * Strong listening skills believes good thinking can come from anyone and any place. * A team player willing to compromise their point of view in support of others. This person WILL BE part of a highly successful integrated cross-discipline team Salary range $100 - $115k. Commensurate with experience. Compensation is determined on the skills, qualifications and tenure of the applicant. Location: This is a NY based role, and we offer a hybrid work setting (approximate 2-3 days in office). CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: * Flexibility to work in hybrid manner with in-office and work from home options (depending on role). * Open/Flexible PTO with US & UK specific policies * Sponsored healthcare options and agency-wide physical & mental health support * 401k with company match (USA), and generous Pension (UK) * Paid sabbatical at significant milestone anniversaries * Generous paid parental leave policy * Life milestone recognition & support * The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development) * Cell phone/tech reimbursement * Student Loan payment plan (US) * Tuition reimbursement * Learning & Development and training programs * And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: * Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time. * Ability to stand, bend, and reach * Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. * The ability to observe details at close range (within a few feet of the observer). In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com. (US based candidates).
WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: The Associate Director, Social & Content Strategy is a senior practitioner role within DEPT® 's integrated Strategy organization. You report to a Group Director of Strategy and work alongside discipline leads across brand strategy, communications planning, media strategy, and research. You track culture before it surfaces in a brief. You have strong opinions about what makes content work on a platform, and you have shaped bold creative campaigns that move brands forward. You bring craft to strategy: your briefs sharpen the problem, your frameworks drive execution, and your thinking gives creative teams somewhere real to go. You understand how audiences truly behave: how they form communities, participate in trends, and move between content and commerce. You use that understanding to build strategies that are specific enough to be actionable and ambitious enough to be interesting. You have developed fluency across the full social ecosystem: organic, earned, paid, and the creator economy. The best version of this role looks like a brief that unlocks a campaign, a content system that performs at volume without losing its point of view, and a creator strategy that feels native to a platform and right for a brand. You are equally at home in social strategy and digital strategy. You can build a channel strategy to inform creative production at scale and write a creative brief to anchor a major brand platform. You understand paid social as a strategic amplification layer and can contribute meaningfully to conversations about digital performance media, display, and DOOH without owning those channels. This role is for someone who brings strong independent output, earns client trust through the work itself, and actively develops the strategists around them. WHAT YOU'LL DO * Develop integrated social and content strategies across organic, paid, owned, earned, and creator channels, building content ecosystems and channel strategies that connect at the portfolio level and perform at the platform level. * Write creative briefs and social strategies that give creative teams a genuine problem to solve, framing the strategic challenge with precision, a clear point of view, and useful constraints. * Build content frameworks, platform strategies, and always-on programming architectures that translate brand positioning into scalable, cross-channel programs. * Build and maintain social listening programs, cultural trendspotting frameworks, and audience intelligence outputs grounded in behavioral and cultural data that inform strategic decisions. * Contribute to digital strategy conversations that extend beyond social, including digital OOH, display, and digital performance media, with enough fluency to inform channel roles and creative requirements. * Immerse yourself in each client's business and competitive landscape, developing a working understanding of category dynamics, commercial pressures, and brand context that connects business objectives directly to social and content strategy decisions. * Collaborate with media strategists, comms planners, brand strategists, and creative teams to ensure content and cultural strategy integrates credibly into full-funnel thinking. * Lead day-to-day client engagements, building trust with mid-to-senior stakeholders through the quality and consistency of your strategic output. * Mentor junior and mid-level strategists, providing feedback on their work and creating the conditions for them to grow. You do not manage headcount; you develop people. WHAT YOU BRING * 5+ years demonstrated experience in social and content strategy built inside agency environments, with a track record of rigorous, deadline-driven work across brand-led campaigns and always-on programs. * Practitioner-level fluency in how modern social works: algorithmic distribution, paid amplification mechanics, creator ecosystems, commerce layers, and how AI-influenced search is reshaping content visibility and discovery. * Brief-writing craft. Your briefs create useful constraints, build a clear point of view, and give creative teams problems worth solving. * Experience developing audience intelligence that produces real outputs: culturally grounded personas, trend analyses that shape decisions, and social listening with enough rigor to move strategy. * Working knowledge of digital strategy beyond social, including digital OOH, display, and performance media—sufficient to contribute to integrated channel planning conversations. * The communication clarity to present strategic work confidently, hold a point of view under pressure, and build trust with senior clients and cross-functional partners. * A mentorship orientation. You have helped junior strategists develop their thinking and approach that as a meaningful part of the job. WHAT DO WE OFFER? We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU: DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT® DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $85,000—$115,000 USD