CRM Copy Writer

DEPT

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: We’re looking for a talented and strategic Principal, Copywriter to join a fast-paced, high-performing team supporting one of our most visible, dynamic clients. This is a hands-on leadership role for someone who brings conceptual thinking and sharp written capabilities to the table.  You’ll partner closely with a team of Art Directors, Copy Writers, Video Editors, Content Creators, Visual Designers and report into the Group Creative Director, collaborating to bring creative briefs to life across digital, social, and video channels. You’ll help shape always-on social work streams and campaign direction, lead written execution, and ensure brand and campaign voice excellence from kickoff through delivery. You’ll play a crucial role in owning your workstream and consistently raising the creative bar. You must possess the ability to think conceptually within pop and internet cultures, and contribute proactively through trendspotting, and social listening, in reactive agile work streams. You’ll play a crucial role in owning your workstream, managing junior talent, and consistently raising the creative bar. This role is perfect for someone who thrives in creative collaboration, is autonomous in ideation, enjoys rolling up their sleeves to execute, and has a strong point of view on what makes effective content on social.  For this role, you must be willing to work on EST timezone   WHAT YOU’LL DO: * Deliver High-Impact Creative: Together with Associate Director, Creative (Design) the candidate will concept best in class creative in addition to writing compelling copy across channels; everything from scriptwriting to post copy. * Manage & Mentor: Possess the ability to review and deliver thoughtful feedback to team members, and understand how to push the work for best results. Recognize the talent of fellow team members and use their skills to the betterment of the team. Work closely with four direct reports to plan for day-to-day needs and strategically pivot when project deadlines shift. * Partner Across Disciplines: Work closely with Art Directors, Strategists, Producers, Project managers, and client teams to ensure creative aligns with brief goals, brand voice, and business objectives.  * Lead Through Presentations: Write compelling presentations for day-to-day to milestone meetings. Direct the narrative, guide the work, and also manage speaking roles with the team. Include Account and Strategy team members in every step of the process to ensure work aligns with strategy at all turns. * Manage Creative Execution: Lead by allowing others to do, and also never be afraid to roll up your sleeves to pitch in. Strategically delegating portions of our projects to our junior team members to support efficiency, mentorship and delivery while remaining accountable for the final output. * Be a Problem Solver: Navigate ambiguity with GCD support, adapt to shifting priorities, and bring proactive solutions to creative and production challenges. These solutions should come in the form of daily brainstorming and inspiration sharing with the team. * Embody Team Culture: Approach every situation with curiosity, kindness, and accountability to help foster an inclusive and collaborative team environment.   WHAT YOU BRING: * 6+ years of experience in copywriting with a strong portfolio showcasing digital campaigns, social-first content, and video-driven work.  * Prior social agency experience or relevant experience with a track record of navigating high-volume, high-visibility accounts. * On-set and content production experience (domestic or international), including working with video directors, editors, and producers.  * Strong client presentation and communication skills - you can confidently present ideas, take feedback in stride, and advocate for great creative.  * Excellent written sensibility and a strategic eye for voice, narrative, branding. Additionally, deep knowledge of social best practices for optimal performance. * A proactive, collaborative mindset - you bring energy to brainstorms, jump in where needed and support your teammates with generosity and respect.  * A creative portfolio that demonstrates your range and ability to turn strategy into scroll stopping creative.  WHAT DO WE OFFER? We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT®   DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $75,100—$115,000 USD

Grover

ABOUT GROVER Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste. To continue this incredible adventure, we are currently looking for a Senior German Creative Copywriter to join our talented Design team at our Berlin HQ (3 days per week, Tuesday-Thursday). In this role, you'll own the voice of Grover across brand campaigns, performance marketing, CRM, and product surfaces. You'll report directly to the Head of Design and partner closely on the strategic direction of copy at Grover: tone of voice, messaging frameworks, and how copy supports both brand and growth goals. You'll also lead our AI copy stack, building and maintaining the prompts, style guides, and workflows in Gemini, Claude, Lokalise, and Contentful that let other teams self-serve high-quality copy. This is a strategic role for a writer who treats AI tooling as core craft. 🎯  What you will contribute: * Grover's voice in German and English across brand, performance, CRM, and product surfaces - starting with Germany and scaling to all four markets * Strategic direction of copy at Grover (with the Head of Design): tone of voice, messaging frameworks, and how copy supports brand and growth goals * Brand and campaign copy - from big-idea concepts and taglines to headlines, scripts, and long-form storytelling * Performance and growth copy for paid social, display, search, and landing pages - with a clear understanding of how words drive conversion * CRM and lifecycle copy across email, push, and in-app messaging * Product copy support on web, app, and checkout surfaces, partnering with Product, Design, and Engineering through Contentful * Grover's AI copy stack: prompts, brand-voice style guides, and workflows in Gemini, Claude, Lokalise, and Contentful so other teams can self-serve high-quality copy at scale 🤝 What you bring: * 5+ years of experience as a copywriter in a fast-paced environment (agency, scale-up, or in-house brand team) * Native German and native or bilingual English - you write effortlessly in both languages, with equal command of craft, cultural nuance, and tone * Local market insight beyond language fluency - cultural references, idioms, and regional sensitivities across DE/AT * A portfolio that shows range and craft: brand and campaign work, performance copy that converts, and lifecycle copy that builds relationships * Demonstrated experience using AI tools (Gemini, Claude, or equivalent) as part of your daily craft - from ideation and first drafts to localization and QA * Proven ability to build, maintain, and improve prompt libraries and brand-voice style guides that other people (and tools) can actually use * Hands-on experience with Lokalise and Contentful (or similar localization and CMS platforms) * Strong strategic thinking  you can connect a business or brand goal to the right message, format, and channel * Excellent communication and stakeholder skills  you can present, articulate, and defend copy decisions 🚀 THE GROVER WAY - HOW WE DRIVE SUCCESS:  * Own It: We take ownership seriously and define what success looks like. We drive shared ownership and don't wait - we drive. We keep one another accountable and take responsibility when issues arise. * Challenge, Decide, and Commit: We engage in proactive support, active listening, and healthy conflict to reach the best outcomes. We value diverse perspectives and, once a decision is made, we commit to it fully. * Empower and Grow: We enable, trust, and coach one another toward high performance, always thinking and acting like owners. We seek growth, apply feedback, and support the development of our peers. * Respect, Transparency, and Clarity: We strive for clear, respectful, and open communication with no surprises. We simplify complex information so everyone knows the "what, why, and how". ❤️‍🔥 What you will love about us: * BVG monthly discount to drive you everywhere in Berlin * Mental health support with Nilohealth * Physical health support with Urban Sports Club * Annual learning budget of 750€  * 15 remote business days to work abroad  * Exclusive Grover Tech discount for you & your loved ones * Engaging, open office located in Berlin-Schöneberg with regular events, and is dog-friendly * A diverse global team of 75 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚 We are looking forward to e-meeting you! 🚀

VML MAP

WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. We have the work; you have the chops. Together, nothing can stop us. Create scroll-stopping, neck-turning, convention-defying copy for some of the biggest and most iconic global brands.   Yadda yadda yadda. But no, really, that’s what we offer – and it’s why we need you.   Come wrangle words for us. Dream up ideas with us. Do it as part of our amazing Experience Design team, based in vibrant London or beautiful Copenhagen, and a central part of the CRM, marketing automation and personalization powerhouse that is VML MAP.   WHAT WILL YOUR DAY LOOK LIKE? We’re looking for someone who’s eager to learn, with proven creative writing skills (and fluent/professional proficiency in English), to be our full-time, in-house Copywriter. As our new Copywriter, you will write communications and help develop engaging activations for global clients, based on a clear understanding of their TOVs, business objectives and audiences.     Your primary job will be to create compelling copy for CRM, loyalty and other comms channels. You will:    * write original copy in American or British English for emails, push notifications, and paid media;  * revise copy based on internal and client feedback;  * flawlessly proofread new business and pitch decks;   * study insights or reports to give your copy a strong conceptual foundation;   * lean on brand playbooks and tone of voice guides;  * leverage new, emerging technologies to be the most creative, most efficient writer you can be;   * play an active role in projects, from initial idea generation to execution and approval.  WHO ARE YOU GOING TO WORK WITH? As a member of the Experience Design team, you will work closely with talented designers, copywriters, motion designers and creative leads, as well as experience strategists, data scientists, tech developers and project managers.    Our offices are centrally located in London and Copenhagen, and we’ll expect not only great work from you, but also that you contribute to the fun, friendly, collaborative and innovative atmosphere that echoes through our office space. We come from diverse backgrounds and have unique skill sets, so you’ll get plenty of opportunities to apply your expertise, and to grow.   WHAT DO YOU BRING TO THE TABLE? You thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times. Your positive, conscientious, and solution-oriented mindset enables you to digest complex information and translate strategy and insights into persuasive copy and exciting ideas. You value diligent editing, ensuring all deliveries are flawless and effective.     Required skills and qualifications  * 3+ years of copywriting experience from an advertising or in-house agency    * Excellent communication skills and fluent/professional proficiency in English   * A relevant background in journalism, English, communications, advertising, or similar   * Ability to work independently or as part of a team to meet deadlines   A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A GLOBAL NETWORK We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.  #LI-EMEA About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.