Specialist Solutions Architect, Billing

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customers' challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Radar is Stripe's fully integrated fraud and risk management platform. The Radar team's mission is to evolve from a best-in-class payment fraud product into a unified risk intelligence platform that protects businesses from all forms of financial loss—from sophisticated payment fraud and account takeovers to first-party misuse and policy abuse. With Radar, businesses can confidently navigate the evolving fraud landscape, accept more good revenue, and focus on growth. WHAT YOU'LL DO You'll collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and influencing the product roadmap. You'll develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As subject matter experts, you'll scale the broader organization by creating reusable assets and coaching others on complex high-value opportunities. You'll also run customer workshops and take the lead on key opportunities. You'll serve as the domain and product expert to our users and GTM team for Stripe Radar globally. RESPONSIBILITIES • Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally. • Demonstrate a deep understanding and point of view on trends in the fraud and risk management ecosystem, including AI-powered detection, processor-agnostic architectures, and the shift from payment fraud to holistic business risk (e.g., policy abuse, account takeover, first-party misuse). • Develop expertise with the functional and architectural patterns for deploying advanced fraud systems, including the lifecycle of rule management, ML model tuning, and manual review optimization. • Understand the ecosystem of risk and identity integrations (e.g., device fingerprinting, identity verification, bot mitigation, case management) Stripe must support for our users to be successful. • Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team. • Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers. • Partner closely with the Radar product sales team and be an active part of the opportunity team for Stripe's largest and most complex Radar customers to lead strategy and own key customer relationships. • Partner closely with the Radar product team to get early exposure to the new products and features. • Serve as a "Voice of the Customer" internally to drive product and feature request prioritization, providing actionable insights on the competitive landscape and emerging fraud vectors. • Act as an escalation point to drive our most complex technical issues to resolution with Stripe's engineering team. • Support customers and Stripe teammates on account or deal strategy, and answer product feature and technical questions. • Understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads. • Stay current on competitive analysis and market differentiation. • Support marketing events including executive briefings, conferences, user groups, and trade shows. MINIMUM REQUIREMENTS • 7+ years of experience in a pre-sales, technical consulting, product, or risk strategy role focused on e-commerce fraud prevention, risk management, or trust and safety • Deep working knowledge of the fraud and risk ecosystem, including payment fraud (CNP), account takeover (ATO), first-party misuse (friendly fraud), and policy and content abuse • Demonstrated knowledge of risk management architectures, including the role of rules engines, machine learning models, and manual review queues in fraud decisioning • Strong knowledge of the signals and data used in fraud detection, such as device and IP data, behavioral biometrics, identity verification, and graph-based analysis • Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other • Outstanding communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences • Interest in solving open-ended business problems with a combination of technology and creative thinking • A proven ability to build strong collaborative working relationships with business partners • Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment PREFERRED QUALIFICATIONS • Experience integrating Stripe or other RESTful APIs into web applications • Experience with processor-agnostic fraud solutions and multi-processor payment environments • Experience with risk management for various business models, such as platforms and marketplaces, subscription services, and digital goods and SaaS • Familiarity with liability shift programs (e.g., chargeback guarantees) and value-based pricing models for risk products • Understanding of how to extend fraud protection beyond payments to other products like payouts (Issuing), physical payments (Terminal), or recurring billing (Billing) • Experience as a subject matter expert in a relevant industry, vertical, or product

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll be doing Let's get the tricky part out of the way: this role doesn't fit neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't it. Your mission is to help our clients, some of the most prestigious law firms in the world, get the absolute most out of our platform. Some of what you'll be up to: * Acting as a thought partner to law firm partners, associates, and innovation teams - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora across practice groups. * Working together with Go To Market and Engagement in taking full ownership of firm relationships - from running pilots with key practice areas, to onboarding new associates and partners, and ultimately guiding full-firm adoption across global law firms. * Be the voice of law firm users inside Legora - sharing insights from M&A teams, litigation departments, and other practice groups that directly inform product development, roadmap priorities, and strategic direction. * Delivering clear, confident product demos and training that bring the power of our platform to life - whether you're presenting to a single practice group or rolling out firm-wide. * Documenting best practices from leading firms, contribute to the development of scalable playbooks, and help shape how we grow this function globally. * Confidently helping law firms navigate one of the biggest shifts in how legal services are delivered - from evaluating the ROI and competitive advantage of AI to clearly mapping how AI will impact different practice areas, from corporate to disputes. What you bring You come from the world of Big Law; but you've never been content with how things have always been done. You may have trained and practised at a top-tier law firm, experiencing first-hand the pressures of billable hours, client demands, and operational inefficiencies. Perhaps you've moved into legal innovation, knowledge management, or legal tech within a firm. Maybe you've even left private practice to disrupt the status quo through a legal tech company, or ventures of your own. Either way, you know how law firms think, work, and (sometimes) struggle and you're ready to help them level up with technology. You'll thrive in this role if you: * Have a background in law, with experience at a top-tier law firm - ideally across multiple practice areas or with exposure to firm-wide initiatives. * Are tech-curious and product-savvy. Not necessarily a coder, but passionate about navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity. * Communicate clearly and confidently with diverse stakeholders, from senior partners to graduate trainees, and from lawyers to engineers. I.e. translating across disciplines is second nature to you. * Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment. * Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies - whether that's streamlining due diligence, contract review, or legal research. * Are proactive, self-directed, and comfortable juggling multiple firm relationships at once. * Care deeply about quality, but don't get stuck in perfectionism - you get things done, and you make them better over time. * Understand the commercial realities of law firm life: billing pressures, client expectations, competitive positioning, and the delicate balance between innovation and risk management. A few more things We're a fast-growing company with bold ambitions, so you'll be joining at a time when things are moving quickly - in the best possible way. You'll have a lot of autonomy, a lot of responsibility, and the chance to genuinely shape how this function evolves. Everyone here has a founder-mentality. If that sounds exciting rather than terrifying, we'd love to hear from you. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll be doing Let's get the tricky part out of the way: this role doesn't fit neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't it. Your mission is to help our clients, some of the most prestigious law firms in the world, get the absolute most out of our platform. Some of what you'll be up to: * Acting as a thought partner to law firm partners, associates, and innovation teams - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora across practice groups. * Working together with Go To Market and Engagement in taking full ownership of firm relationships - from running pilots with key practice areas, to onboarding new associates and partners, and ultimately guiding full-firm adoption across global law firms. * Be the voice of law firm users inside Legora - sharing insights from M&A teams, litigation departments, and other practice groups that directly inform product development, roadmap priorities, and strategic direction. * Delivering clear, confident product demos and training that bring the power of our platform to life - whether you're presenting to a single practice group or rolling out firm-wide. * Documenting best practices from leading firms, contribute to the development of scalable playbooks, and help shape how we grow this function globally. * Confidently helping law firms navigate one of the biggest shifts in how legal services are delivered - from evaluating the ROI and competitive advantage of AI to clearly mapping how AI will impact different practice areas, from corporate to disputes. What you bring You come from the world of Big Law; but you've never been content with how things have always been done. You may have trained and practised at a top-tier law firm, experiencing first-hand the pressures of billable hours, client demands, and operational inefficiencies. Perhaps you've moved into legal innovation, knowledge management, or legal tech within a firm. Maybe you've even left private practice to disrupt the status quo through a legal tech company, or ventures of your own. Either way, you know how law firms think, work, and (sometimes) struggle and you're ready to help them level up with technology. You'll thrive in this role if you: * Have a background in law, with experience at a top-tier law firm - ideally across multiple practice areas or with exposure to firm-wide initiatives. * Are tech-curious and product-savvy. Not necessarily a coder, but passionate about navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity. * Communicate clearly and confidently with diverse stakeholders, from senior partners to graduate trainees, and from lawyers to engineers. I.e. translating across disciplines is second nature to you. * Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment. * Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies - whether that's streamlining due diligence, contract review, or legal research. * Are proactive, self-directed, and comfortable juggling multiple firm relationships at once. * Care deeply about quality, but don't get stuck in perfectionism - you get things done, and you make them better over time. * Understand the commercial realities of law firm life: billing pressures, client expectations, competitive positioning, and the delicate balance between innovation and risk management. A few more things We're a fast-growing company with bold ambitions, so you'll be joining at a time when things are moving quickly - in the best possible way. You'll have a lot of autonomy, a lot of responsibility, and the chance to genuinely shape how this function evolves. Everyone here has a founder-mentality. If that sounds exciting rather than terrifying, we'd love to hear from you. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.