Technical Account Manager, Terminal

Brave

STAFF SECURITY AND PRIVACY ENGINEER Remote ABOUT BRAVE Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy third-party ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month. The internet is a sea of privacy-harmful ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us! SUMMARY We are hiring a staff engineer on the Brave security and privacy team! You will help keep our users safe across Brave’s products, including Brave browser and Brave Search. Responsibilities include: 1. Security and privacy reviews of Brave browser and Brave Search 2. Triaging and fixing security reports 3. Working closely with other teams to design privacy-preserving protocols 4. Designing and implementing new security and privacy features Brave is widely-recognized as one of the best browsers for security and privacy, doing industry-leading work with a team that’s a fraction of the size of Big Tech-supported browsers. REQUIRED QUALIFICATIONS * At least 5 years experience (or equivalent) in security or privacy engineering * Experience in penetration testing and/or security auditing * Strong proficiency in C++, both implementing and reviewing * Strong familiarity with the Web security model * Understanding of data protection fundamentals * Very comfortable working and communicating async with a geographically-distributed software development team * Be comfortable diving into an extremely large, unfamiliar and complex codebase * Be comfortable with Git and collaborating on GitHub PREFERRED QUALIFICATIONS * Experience contributing to large open source codebases and/or participating in open source communities * Proficiency in Web technologies (HTML, CSS, JavaScript)  * Proficiency in Go and Rust * Contributions to other Web browsers * Familiarity with Chromium's architecture, especially security * Ability to write clear technical documentation and less technical writing for blog posts or public communication.  * Be excited about privacy, anonymity, and censorship resistance! Working at Brave * Industry-leader in privacy, with an award-winning security and privacy engineering team that’s innovating everyday to keep people safer online and beat Big Tech * Unlimited PTO in the US, 20 days + your birthday in Canada and similar PTO policies in countries where we have a presence * Highly competitive salaries & benefits * Generous home-office stipends * Fully remote team (no office, no commute) with a very-low-meeting culture * Welcoming, humble, ridiculously smart teammates, and a truly flat org structure * Opportunity to get in early at a hyper-growth company, and revolutionize the web * Oh, and did we mention Brendan Eich, our CEO & co-founder, invented JavaScript? Check us out www.brave.com!

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Before Stripe, every growing internet platform had a payments team. Today, every growing internet platform has an Identity team. Identity verification has become core economic infrastructure for online businesses — enabling them to digitally verify their users' identities for fraud prevention, regulatory compliance, and trust and safety purposes. At Stripe, we're building something more ambitious than a verification product. Our vision is to build the world's most trusted store of verified identities — a single, global, reusable, risk-scored representation of every individual who interacts with Stripe and beyond. This Identity Store becomes a platform with compounding network effects: more verifications enrich the store; a richer store produces better fraud signals; better signals mean lower friction for trusted users; lower friction drives more adoption. Our product today serves millions of verifications per month for customers like OpenAI, Shopify, and WhatNot, and powers identity verification across multiple internal Stripe products including Fraud, Link, Connect, and Crypto. The problems ahead — adversarial AI and deepfake defense, networked identity infrastructure, progressive verification platforms, and low friction KYC APIs — sit at the frontier of what's possible in identity engineering. This role is open to candidates based in our Seattle, New York, or San Francisco offices, or remote within the US. For Stripes who live within 35 miles of an office, we offer a hybrid work environment with an expectation of in-office presence 50% of your working days each month. WHAT YOU'LL DO As a Full Stack Staff Engineer on the Identity team, you will own the technical direction of one of Stripe's most strategically important product areas. This is not a role defined by task execution — it's a role defined by technical judgment, architectural influence, and the ability to turn an ambitious vision into a reliable, scalable system. RESPONSIBILITIES * Own technical strategy — Define the architecture for Identity's core systems (Identity Store, headless verification platform, fraud detection infrastructure), make build vs. buy vs. partner decisions, and surface technical risks before they become customer-facing failures * Lead 0-1 platform development — Architect net-new systems including the Identity Store, Networked Identity platform, and advanced fraud detection pipeline (behavioral biometrics, deepfake discriminators, adversarial training). Drive the evolution from a hosted-UI product to a headless-API and embedded-components platform * Drive cross-functional alignment — Be the primary technical voice in roadmap and resourcing discussions. Partner with ML, product, legal, and engineering leads across Risk, Fraud, Link, Connect, and Crypto to ensure Identity's abstractions serve the full breadth of Stripe's product surface * Raise the technical bar — Set engineering standards across ML, backend, mobile, and front-end; lead design reviews; and mentor senior engineers on the judgment needed to operate a high-stakes, externally-facing product * Operate with ownership — Be accountable for reliability, scalability, and security of the systems you design — including the observability and alerting that catch model drift and fraud pattern shifts before customers do WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role * Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products) * Proven track record of delivering pragmatic solutions that accelerate business growth * Ability to adjust conversations from high-level discussions to detailed coding * Clear and persuasive writing and in-person communication PREFERRED QUALIFICATIONS * Experience with identity verification, fraud detection, or trust and safety systems — especially systems with adversarial inputs at scale * Familiarity with ML systems in production: model serving, training pipelines, observability, drift detection, and the feedback loops that keep models accurate under adversarial conditions * Experience building platform products with multiple consumer types — internal platform teams and external developers — where API backward compatibility and abstraction quality are first-class concerns * Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly * Experience across a range of software languages and frameworks; our stack includes primarily Ruby and TypeScript on the backend, Python for ML and data pipelines, with infrastructure spanning Kafka, Temporal, Protobuf, React, SQL (Spark and Trino dialects), Airflow, Bazel, Mongo, Splunk, and Prometheus * Experience navigating ambiguity in a fast-moving organization — you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. WHAT YOU'LL DO RESPONSIBILITIES * Provide a Gold Standard Experience to your assigned accounts' key stakeholders * Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development * Foster long-term user relationships that grow loyalty to Stripe and Stripe products * Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion * Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe * Lead user-facing meetings both in person and through video chat * Collaborate on the continued design of this support offering * Create user-facing content for long-term solutions WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Minimum 3 years of experience in enterprise-level client-facing work * Strong product sense and a drive to solve difficult, user-related problems * Strong written and verbal communication skills in English * Ability to lead complex integration conversations in a highly consultative and proactive manner * Familiarity with APIs and ability to explain API concepts to the largest and most technical Stripe customers * Familiarity with SQL and the ability to build basic queries and modify more complex ones * Strong technical troubleshooting skills and comfort interfacing with technical teams * A professional, confident, and collaborative personality as an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization PREFERRED QUALIFICATIONS * An operations-savvy mindset, with the ability to identify and eliminate process friction while continuing to build scalable processes * Experience in small-to-medium-scale project management * Strong organizational skills and self-starting mindset * Experience with tools like Postman, Xcode, Python, Webhooks, and ETL * Experience in the payments industry