Senior Infrastructure Delivery Project Manager

At i3D.net, we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions, and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, and Ubisoft, we are shaping the future of gaming and network technology. At i3D.net, our product suite spans the full spectrum of infrastructure solutions: * Metal: Dedicated servers providing raw compute power. * Unified Platform: Enhancing our core Metal product with tools for game hosting, and platforms, to ensure seamless user experiences, including Anti-DDoS, Bare Metal Cloud, Anti-Cheat, and more. * Network: A global backbone delivering robust connectivity solutions, including IP transit. * SmartDC: Colocation services through our data centers in Rotterdam, Paris, and Montreal. WHY YOUR ROLE MATTERS The Production discipline at i3D.net is a team of 5 producers, including the Production Director, who work across a wide range of products. We set standards, bring structure and help teams deliver complex products efficiently and predictably. For our Network initiative, we are looking for a Technical Project Manager – Network Products who will also act as Delivery Lead for products such as Network Automation and Monitoring, the new network fabric, network security products, Network-as-a-Product and our anti-DDOS solution. In this role, you help bring clarity, momentum, and accountability to multidisciplinary teams. You give people the rituals, tools and direction they need to deliver high quality work at pace, while promoting a healthy and sustainable way of working. You also coach other producers and help raise the bar for the entire discipline. WHAT YOU’LL BE DOING * Set direction with Product and Engineering: Work with product managers, technical leads and subject matter experts to define clear goals, scope and timelines for your products and initiatives. * Run the delivery engine: Lead stand-ups, backlog refinements, sprint reviews, and retrospectives. Keep the team aligned, focused, and hitting their milestones without sacrificing balance or wellbeing. * Drive accountability and quality: Make sure commitments are clear, tracked, and delivered. Guard quality standards and help teams stay predictable in terms of scope, timelines, and outcomes. * Build and maintain production standards: Shape and improve discipline standards such as roadmaps, milestone plans, requirement documents, test plans, risk registers, post-mortems and output reporting. * Manage resources and capacity: Review team capacity, identify skill or staffing gaps and work with discipline leaders to ensure teams have what they need to deliver. * Spot and mitigate risks early: Actively manage dependencies, surface issues and unblock teams before they slow down progress. * Improve communication across teams: Chair meetings, structure documentation and run workshops or trainings to help teams collaborate smoothly. * Coach and develop producers: Support producers in your discipline, help them grow their craft and make sure they consistently apply production standards. * Track performance and output: Produce metrics on velocity, effort and team efficiency to help teams and leadership understand progress. WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR * Trusted partner: You are seen as a reliable partner for both the Network Product Group and the Production discipline. * Organized and dependable: Teams describe you as organized, predictable and supportive, while firm when needed. * Predictable delivery: Your projects run smoothly with clear planning, excellent communication, and high quality output. * Standards embedded: Teams understand and use production standards and can run most rituals independently thanks to your coaching. * Strong sparring partner: Other producers rely on you for process improvements, complex delivery challenges and raising the discipline’s quality bar. ABOUT YOU * Proven leadership in production: You bring 5+ years of project management or production experience, guiding multidisciplinary teams of 10+ people. * Strong affinity with technical projects: You are comfortable applying your production and project management craft within multidisciplinary teams working on complex technical projects. Experience with infrastructure, networking, or datacenters is a plus. * Track record of shipping complex projects: You have led and delivered several large technical projects using agile or waterfall. * Adaptive and people-centered communication: You balance warmth and firmness and adjust your approach to different personalities and situations. * Excellent stakeholder operator: You work confidently with many types of stakeholders and keep momentum and accountability high. * Experienced coach: You help others reach discipline standards and tailor your coaching to their needs and experience. * EU-Work permit and location: This is a hybrid role based in Rotterdam. You must have a valid EU work permit. WHY JOIN I3D.NET? * We have been around: Join a company with 20+ years of sustainable growth and a global focus. * Global (gaming) customers: Work on core projects that make an impact for big names like Ubisoft and Discord. * Meaningful Impact: Shape how customers access and manage hosting and networking services in one central platform. * Hybrid Work Setup: Enjoy the flexibility of a hybrid role with a work-from-home budget and top-tier tools. * Career Growth: Access education reimbursement, career guidance, and opportunities to upskill. * Competitive Perks: Annual bonus, 25 vacation days (excluding national holidays), travel allowance, and a solid pension plan. * Stay Active: Free access to our in-house gym in Rotterdam. * Free Games: Enjoy lifetime access to Ubisoft’s game library

At i3D.net, we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions, and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, and Ubisoft, we are shaping the future of gaming and network technology. WHY YOUR ROLE MATTERS As a Network Engineering Manager at i3D.net, you’ll lead and support a global network engineering team responsible for building, scaling, and operating one of the world’s most interconnected gaming and infrastructure networks. From our Rotterdam office, you’ll guide engineers working across both service provider backbone and high-performance datacenter environments. You’ll be responsible for creating focus, structure, and technical direction within the team, while staying close enough to the technology to understand priorities, risks, trade-offs, and escalations. The team works with Juniper hardware, automation tools like Ansible and Python, and smart monitoring platforms like Kentik and Grafana to keep traffic flowing smoothly worldwide. You’ll be part of a technical environment that values doing things right — automated, secure, well-documented, and always evolving. WHAT YOU’LL BE DOING * Leadership: Lead, coach, and develop a team of network engineers working across backbone, datacenter, automation, monitoring, and customer-facing network projects. * Team Development: Support engineers in their growth through mentoring, regular feedback, knowledge sharing, and clear development plans. * Delivery: Help the team prioritize and deliver network upgrades, datacenter expansions, automation improvements, and operational initiatives. * Operations: Oversee day-to-day network operations, making sure incidents, escalations, and customer-impacting issues are handled with ownership and urgency. * Technical Direction: Work closely with network architects and senior engineers to translate technical strategy into practical execution. * Monitoring & Capacity: Ensure the team uses tools like Kentik and Grafana to monitor traffic, identify bottlenecks, and support capacity planning. * Automation: Drive a culture of automation by encouraging improvements in workflows, configuration management, and operational reliability. * Documentation: Make sure network documentation, diagrams, standards, and operational procedures are kept up to date and are easy for teams to use. * Security: Support the team in enforcing network security practices, including DDoS mitigation, traffic filtering, and operational risk management. * Collaboration: Work closely with product teams, customer support, infrastructure, architects, and other engineering teams to align priorities and support customer requirements. * Customer Support: Support senior engineers during major customer escalations and help ensure clear communication, ownership, and follow-up. TECH STACK At i3D.net, your team will work with: * Hardware: Juniper MX, QFX, SRX, EX; legacy includes Mellanox, Cumulus, Brocade. * Protocols: BGP, IS-IS, OSPF, EVPN-VXLAN, MPLS, L2/L3 VPNs. * Automation: Ansible, Python, YAML. * Tooling & Integration: Netbox, Kentik, Grafana, REST APIs. * DCI: ADVA & Adtran DWDM, Coherent Optics, metro connectivity. * Security: Custom DDoS mitigation, traffic filtering, and threat detection. WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR * You have built trust with the network engineering team and created clarity around priorities, ownership, and ways of working * You have helped the team deliver key network upgrades and datacenter expansion projects in close collaboration with network architects and senior engineers. * You’ve improved the team’s operational rhythm, including incident follow-up, documentation, capacity planning, and customer escalation handling. * You’ve supported the further development of automation practices that improve delivery speed, reliability, and consistency. * You’re seen as a strong people leader who understands the technical environment and helps engineers do their best work. * You’ve helped make the team stronger through coaching, structured knowledge sharing, better collaboration, and clear technical prioritization. ABOUT YOU * Education: You have a bachelor’s degree or equivalent experience in networking, IT, computer science, or a related field. * Experience: You have significant experience in network engineering, preferably in ISP, telecom, cloud, gaming infrastructure, or datacenter environments. * Leadership: You have experience leading, mentoring, or managing network engineers, either as an engineering manager, team lead, technical lead, or senior engineer with strong people leadership responsibilities. * Network Skills: You understand service provider and datacenter networking concepts, including BGP, OSPF, IS-IS, EVPN-VXLAN, MPLS, and L2/L3 VPNs. * Hardware: You are familiar with Juniper environments or similar high-performance networking platforms such as Cisco, Arista, Nokia, or Brocade. * Automation: You understand the value of automation and have experience working with tools such as Ansible, Python, Netbox, or similar platforms. * Tooling: You are comfortable working with monitoring, documentation, and operational tooling such as Kentik, Grafana, Netbox, REST APIs, or similar tools. * Troubleshooting: You understand how complex network issues are investigated and resolved, from hardware and optics to routing, traffic flow, configuration, and customer impact. * Operational Ownership: You know how to balance project delivery with operational reliability, incident response, on-call processes, and customer escalations. * Communication: You are fluent in English and able to explain technical topics clearly to engineers, stakeholders, leadership, and non-technical teams. * People Management: You enjoy helping people grow, setting direction, creating structure, giving feedback, and building a healthy engineering culture. * Broader Tech Insight: You have a good understanding of related infrastructure areas such as Linux, storage, virtualization, cloud fundamentals, and datacenter operations. * Certifications: JNCIP-SP, JNCIP-DC, CCNP, CCIE, or similar certifications are a plus, but not required. * Remote vs Onsite: This is a hybrid position with onsite work required at our Rotterdam office. You are either based near Rotterdam or open to relocating. Candidates must be authorized to work in the Netherlands. WHY JOIN I3D.NET? * Global Exposure: We operate our own international backbone network, with a presence in over 60 locations worldwide. * State-of-the-Art Technology: Work with cutting-edge service provider and datacenter equipment in a high-performance global network environment. * Leadership Impact: Lead a skilled engineering team working on infrastructure that directly supports millions of users worldwide. * Technical Depth: Stay close to advanced networking topics such as backbone routing, datacenter networking, DDoS mitigation, automation, monitoring, and capacity planning. * Scale & Complexity: Help shape how a global network is built, operated, automated, and improved. * Competitive Perks: Enjoy great pay, an annual bonus, vacation days, travel allowance, pension, and other local benefits. * Skill Development: Level up with career guidance, leadership development, and education reimbursement. * Gaming Perks: Get lifetime access to Ubisoft’s game library and two free games every year