Account Director, Media

DEPT

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients. You are the commercial engine and primary sparring partner for one of our largest Tech client verticals. You’ll bridge the gap between complex Paid Media strategies and the client’s ambitious growth goals, ensuring our partnership feels less like a vendor and more like an extension of their own leadership team. Your mission is to support driving revenue into a 20% growth success story. WHAT YOU'LL DO: * Client Leadership: Act as the primary business partner for the client, building trust-based relationships at the senior level.  * Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.  * Matrix Orchestration: Lead the "Trio" (Account, Program, Strategy), serving as the final decision-maker to ensure delivery matches client expectations.  * Strategic Sparring: Challenge the client and internal teams with "Growth Invention" ideas, moving beyond execution to strategic impact.  * Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.  WHAT YOU BRING: * Media Pedigree: A deep, must-have understanding of integrated Paid Media (Social, Programmatic, Search).  * Agency DNA: Proven experience managing complex, multi-workstream accounts in a global agency or consultancy environment.  * A confident, outgoing, and positive personality.  * You are a natural people person who builds chemistry instantly.  * Challenger Mindset: You aren't afraid to have sensitive conversations or reset expectations when budgets or timings shift.  * Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems. WE OFFER * A flexible, hybrid working policy * The choice of medical healthcare providers (Bupa or Medicash)  * 25 days holiday plus bank holidays and your birthday off each year * Company pension scheme  * EAP scheme * Ride to work scheme  * Enhanced family friendly policies * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Kickstarter

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking a passionate and strategic Account Director, Design & Technology to join our Outreach team. This role sits at the heart of our efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on our platform. Reporting to the Head of Design & Technology, the Account Director, Design & Technology will work closely with cross-functional teams to develop and implement outreach strategies, cultivate relationships within creative communities, and advocate for creators' needs internally. As the key contributor to the company's strategy in the Design & Technology categories, this role works across functions to develop and maintain key relationships and partnerships to strengthen Kickstarter's community of Design & Technology creators. You are responsible for maintaining and growing market share in the category through hitting key targets for acquisition of new business and retention of priority creators. The ideal candidate is a proactive, relationship-driven professional with a deep understanding of Design & Technology; strong communication skills; and a passion for empowering creators to bring their projects to life. The salary for this role in the United States is $113,600. CREATOR ENGAGEMENT & SUPPORT * Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising businesses and individuals who could use Kickstarter to bring impactful projects to life. * Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support. * Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches. COMMUNITY EDUCATION & DEVELOPMENT * Develop and refine category-specific educational resources in collaboration with internal teams to better support creators. * Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources. * Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities. PARTNERSHIP & ECOSYSTEM BUILDING * Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline. * Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities. Event Strategy & Representation * Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities. * Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs. Strategic Outreach & Growth * Contribute to the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth. * Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths. * Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning. Product Adoption & Feedback Loop * Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators. * Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience. CONTENT & MARKETING COLLABORATION * Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels. * Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter. ABOUT YOU * You have at least 5 years of professional experience working in Design & Technology, including a network of connections with the community and industry knowledge. * You have strong knowledge of Design & Technology and an understanding of what makes projects in these areas a good fit for Kickstarter. * You have a demonstrated ability to collaborate and execute on strategic plans that get data-driven results. * You have exceptional communication skills: adept at speaking and presenting to small and large groups, speaking to the press, and able to represent Kickstarter in a positive light at industry events. * You have a strong sense of what makes projects within your categories of focus stand out — with the ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently. * Bonus points if you are a creator within your categories of focus, an entrepreneur, and/or a Kickstarter creator. * Bonus points if you have professional experience and connections within an area of potential for Kickstarter (i.e. a domain where we don't already have a strong audience). Our Fully Virtual Team We’re currently able to support employees based in the following US locations: CA, CO, CT, GA, IL, MA, MD, NC, NJ, NY, OR, SC, VA, VT, and WA. We're also able to support employees in the United Kingdom. If you live in—or are willing to move to—any of these locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity, and we are committed to an inclusive work environment. Reminder to applicants: Authentic communications from Kickstarter will always originate from official Kickstarter email domains (@kickstarter.com). Exercise caution and verify the legitimacy of anyone who claims to be representing Kickstarter on other platforms. Please reach out to Kickstarter’s Help Center to report potentially fraudulent contact here: https://help.kickstarter.com/hc/en-us/requests/new

Oliver

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role:  Account Director  Location:  Chicago, Illinois  About the role:  As Account Director, you are the primary point of contact between BeStudio and the Client's senior marketing stakeholders. You hold the client relationship, lead the account team, and own the quality and commercial performance of everything the studio delivers. You'll lead cross-functional teams spanning account management, creative, strategy, copywriting, production, and community management — moving fluidly between strategic counsel and hands-on delivery oversight. You set the standard for client service and creative ambition, build the conditions for your team to do their best work, and represent the studio at the most senior levels of the client organization. This role calls for someone with the strategic clarity to plan at scale and the operational precision to execute it — without losing sight of the creative work that drives results. What you will be doing:  * Serve as the senior client contact, building trusted relationships with senior marketing stakeholders and proactively strengthening the partnership at every level * Lead cross-functional teams across strategy, creative concepts, copywriting, production, and community management — aligning resources, timelines, and deliverables to client objectives * Develop and present strategic account plans, scope-of-work proposals, and creative recommendations that drive measurable marketing outcomes * Oversee multi-channel campaign execution from concept to delivery — across social (Instagram, Facebook, YouTube, TikTok, and emerging platforms), digital, print, CRM, web, and in-store * Stay current with platform trends, algorithm changes, and social media best practices to ensure content remains relevant, optimized, and effective * Review and refine creative briefs; provide strategic guidance throughout the development process; ensure final assets meet brand, channel, and regulatory requirements * Translate client feedback into clear, actionable direction for internal teams — making recommendations and decisions that keep work moving forward * Manage account-level production budgets: cost estimation, supplier negotiation, purchase orders, reconciliation, and spend reporting to OLIVER and client stakeholders * Present budget performance to senior stakeholders and remain accountable for the financial health of the studio * Partner with the Business Director to develop new opportunities within the account and support broader agency growth * Manage, coach, and develop the account team — investing in individual growth and holding the team to a high standard of delivery and client service * Coordinate across compliance, creative, and production to maintain quality, consistency, and operational efficiency at pace * Stay informed on CPG industry trends, emerging marketing technologies, and AI-driven solutions to strengthen client counsel and studio capability What you need to be great in this role:  * Proven track record in senior account or client leadership within an advertising, creative, or integrated marketing agency environment * Experience managing senior client relationships, with the ability to build trust, navigate complexity, and grow accounts both creatively and commercially * Strong presentation and negotiation skills — able to convey creative and strategic thinking clearly to senior stakeholders and secure alignment on direction * Deep knowledge of social media strategy and content production, with hands-on experience across Instagram, Facebook, YouTube, TikTok, and emerging platforms * Strong understanding of multi-channel campaign production — from concept and creative development through to delivery across digital, print, CRM, web, and in-store * Working knowledge of digital design, photo, video, and 3D/CGI production processes * Experience reviewing, refining, and stress-testing creative briefs and campaign concepts * Experience leading and developing cross-functional creative teams, with a track record of strong team performance and individual growth * Ability to manage competing priorities, resource across projects, and make clear decisions under pressure * Skilled at coordinating between creative, strategy, production, and compliance teams in a high-volume environment * Experience managing account-level production budgets, forecasting, and reporting financial performance to senior stakeholders * Highly organized, with the ability to manage multiple projects simultaneously to tight deadlines * Familiarity with project management tools such as Workfront, Monday, or Wrike * Proficiency in Microsoft 365 and macOS * Background in CPG, FMCG, or consumer brand marketing preferred * Experience with social-first content strategy and community management * Familiarity with in-house studio or embedded agency models           REQ ID: 18102 #LI-JB1 #LI-DIRECTOR At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $106,250—$118,750 USD Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-focused  to exceed expectations    Be actively pro-inclusive and anti-racist across our community, clients and creations     OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.