Staff Product Manager, AI Scheduling

Calendly

WHAT’S IN IT FOR YOU?  Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. ABOUT THE TEAM & OPPORTUNITY  This is an exciting opportunity to take on a high visibility role in delivering against Calendly’s most important business outcomes, and will also be an opportunity to set the standard for operational excellence at Calendly. We are looking for a dynamic and strategic contributor who can influence stakeholders across the organization, drive cross-functional alignment, and lead through influence to deliver on a portfolio of high-impact, high-complexity programs and projects.  This role reports to the Senior Director of Product Operations.  A day in the life of a Staff Product Operations Manager at Calendly As a Staff Product Operations Manager,  you will manage a portfolio of R&D programs and projects, ensuring that all aspects of the program are well defined and aligned – from setting program-level objectives and success metrics to driving alignment around scope, timelines, and dependencies; and actively managing and triaging ongoing risks and decisions to remove obstacles and impediments along the way. You may also launch and oversee core PDLC initiatives that span the R&D organization. On a typical day, you will be working on:  * Leading end-to-end delivery of a portfolio of strategic programs and projects from problem space definition to customer impact – including defining program-level OKRs, scope, resourcing requirements, milestone timelines, dependency management, risk mitigation, decision making, progress/impact tracking, health metrics, etc. * Partnering with leadership and cross-functional stakeholders across the organization to surface underlying needs and desired outcomes, anticipate and remove obstacles, and drive progress through clear problem framing and decision-making facilitation. * Establishing (and modeling) the standard for the Product Operations craft at Calendly – including establishing best practices for planning, prioritization, execution, governance, data-driven decision making, etc. * Improving cross-functional collaboration and communication by creating shared understanding and alignment, and serving as a leader to the team as we navigate uncertainty and change. * Identifying organizational problems and opportunities, then defining and leading the programs, processes, and tools needed to help the organization operate effectively and achieve its goals. What do we need from you? * 10+ years of product operations or direct program management experience managing high-complexity, high-visibility, high-impact enterprise-wide programs * Candidates must be located in San Francisco Bay Area; this role requires the candidate to come into the office 1-2 times a week * Demonstrated ability in leading programs across a wide range of business and technology-related topics from problem space definition to customer impact (bonus: strong understanding of SaaS technologies, Product Development Lifecycles or demonstrated ability to collaborate with engineering teams on complex technology programs) * The ability to assimilate different points of view to create shared understanding across a broad spectrum of stakeholders * Exceptional leadership and communications skills; proven ability to influence without authority, build trust, manage complexity and drive business results * Demonstrated experience managing programs in a remote-first environment, with familiarity applying change management practices to drive adoption; strong command of collaboration tooling administration and enablement (e.g., Jira, Confluence, automation workflows) * B.A. in a business or technical field; M.B.A., P.M.P, or comparable certification a plus * Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time What’s in it for you?  Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. Tier 1 Salary Hiring Range $230,520—$291,540 USD Tier 2 Salary Hiring Range $211,310—$267,245 USD Tier 3 Salary Hiring Range $192,100—$242,950 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: * Tier 1: San Francisco, CA, San Jose, CA, New York City, NY * Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. * Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.

Databricks

P-1558 We are looking for a strong Support Operations Leader, who will serve as the operational leader and strategic partner for the Bangalore support team. You will own critical support operations workflows and rhythms, strengthen coverage across priority support motions, and partner closely with cross-functional teams to improve how support operates at scale. An ideal candidate for this role will be a hands-on operational leader with a strong product operations mindset. The candidate will own core support operations rhythms, including shift scheduling, coverage planning, workflow clarity, and operating cadences, while driving cross-functional alignment across Support, Product, Engineering, and R&D Ops to improve team effectiveness and close operational gaps. This person should be comfortable organizing ambiguity, bringing structure to fast-moving environments, and translating strategy into clear execution. They will act as the trusted day-to-day partner for the support team, help bridge communication and execution gaps across regions, and drive process maturity that measurably improves support readiness and team effectiveness. The impact you will have: * Own support shift scheduling and coverage planning to ensure the Bangalore team has consistent, effective operational support across priority workflows * Identify, prioritize, and close support coverage gaps across teams, regions, and operating hours, and drive clear action plans with leadership * Act as the day-to-day operational leader and partner for the Bangalore support team, helping translate team priorities into execution * Establish, scale, and continuously improve core support processes, operating cadences, and team workflows * Partner closely with Support, Product, Engineering, and R&D Ops to drive cross-functional alignment on support workflows, role clarity, playbooks, and execution priorities * Organize and drive key operational workstreams for the team, anticipating roadblocks, tracking dependencies, and keeping work moving through ambiguity * Use AI tools (Claude Code, Glean, Databricks AI assistants, ChatGPT) every day to scale your own throughput - briefing prep, ticket triage, draft comms, root cause exploration, repetitive ops workflows * Surface recurring operational friction and support pain points, then work cross-functionally to drive durable fixes instead of one-off workarounds * Help bridge communication, decision-making, and execution gaps between the Bangalore support team and partner teams in other regions * Bring a strong product operations lens to support operations by combining process rigor, stakeholder management, and clear operational judgment What we look for: * 10 to 15+ years of experience in product operations, support operations, program management, or a similar cross-functional operational leadership role * Experience managing or influencing support operations, workforce planning, shift coverage, or service delivery models * Strong cross-functional leadership, with a track record of partnering effectively with Support, Product, Engineering, and Operations teams * Excellent and proven ability to manage multiple cross-functional projects with competing priorities.  * Advanced level of working knowledge of the Google Suite of products (ability to create executive updates, MBR, QBR decks, etc.). * AI-first working style. You already use Claude Code, ChatGPT, Cursor, Glean, NotebookLM, or similar in your current role, and can give concrete examples of how it's changed the quality of your output, not just your speed * Experience establishing or improving processes, operating cadences, workflows, tooling, or role clarity in support or operations environments * Ability to create clarity from ambiguity, structure loosely defined problems, and independently drive issues to closure * Strong judgment, ownership, and a bias for action; someone who rolls up their sleeves and brings plans to life * Analytical enough to identify patterns and operational gaps, but fundamentally oriented toward execution, operational leadership, and business impact About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Squarespace

Squarespace’s Applied Data & Insights (ADI) organization powers data-driven decision-making across the company with teams spanning Analytics, Data Science & Machine Learning, Analytics Enablement, and Data Platform. As the Senior Staff Operations Manager for ADI, you will drive the way we plan, deliver, and partner inside our organization and across the company. This role requires a versatile, Chief-of-Staff–like operator who works through prioritization and trade-offs across multiple leaders and cross-functional partners. You are an excellent communicator and well versed in managing stakeholder communications and expectations.You have a track record of translating complexity into clear processes, building credibility with data and analytics leaders, and knowing when to push, when to align, and when to escalate. You are comfortable navigating a changing business environment and thrive in a role where the operating model is still being built. This is a hybrid role working from our New York City office 3 days per week. You will report to the Senior Director of Operations to ensure alignment with operational standards, consistency across teams, and company-wide best practices, while maintaining a dotted-line relationship to the VP of ADI. YOU’LL GET TO…  * Set and manage ADI's planning and reporting cadences, both internal (leadership meetings, All Hands, offsites) and company-facing (QBRs, MBRs, WBRs, annual planning), including all associated artifacts. * Codify the ADI operating model (engagement models, decision rights, and standard operating procedures) across teams and standardize practices where relevant. * Partner with the ADI Leadership Team to identify, prioritize, and resource critical projects through bi-annual planning cycles; drive alignment on prioritization, support preparation for executive reviews, and ensure communication is clear and consistent throughout. * Partner with Finance and People on headcount planning, budget management, hiring consistency, org design, onboarding, and review cycles across ADI teams; foster strong relationships and facilitate collaboration across Finance, Marketing, Product, Engineering, and other departments. * Partner with Data Product Manager and other leaders to support vendor and tooling governance for the organization, including evaluation, contracting, and lifecycle management of data and analytics tools. * Partner with the ADI Technical Program Manager (TPM) and connect with Operations Managers across the company to share best practices and drive consistency. WHO WE’RE LOOKING FOR  * 10+ years in business operations, strategy, or consulting, ideally at a SaaS or technology company; Chief-of-Staff experience is a plus. * Experience supporting a data, analytics, data science, or product organization is strongly preferred. Experience supporting growth or growth marketing organizations in a technology company, with an understanding of how those teams use data, measurement, and experimentation to drive business outcomes, is a plus. * Proven track record of building and improving processes and programs from the ground up, bringing consistency and structure to environments that need it. * Exceptional communication skills, with the ability to translate between technical and business audiences and build executive-ready presentations. * Proven track record of stakeholder management, successfully aligning cross-functional teams and senior leadership around core business objectives. * Proficiency in enterprise AI tools (e.g., ChatGPT, Gemini, Claude, Glean, Cursor) and experience integrating such tools into your daily workflows to automate tasks, optimize processes, and accelerate project delivery. * Self-driven, hands-on, structured problem solver with bias to action; comfortable navigating ambiguity and operating where processes are still being built. BENEFITS & PERKS * A choice between medical plans with an option for 100% covered premiums  * Fertility and adoption benefits * Access to supplemental insurance plans for additional coverage * Headspace mindfulness app subscription * Global Employee Assistance Program * Retirement benefits with employer match * Flexible paid time off * 12 weeks paid parental leave and family care leave * Pretax commuter benefit * Education reimbursement * Employee donation match to community organizations * 7 Global Employee Resource Groups (ERGs) * Dog-friendly workplace * Free lunch and snacks * Private rooftop * Hack week twice per year CASH COMPENSATION RANGE: $178,500 - $265,000 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. ABOUT SQUARESPACE Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. OUR COMMITMENT Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-CB1 #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.   Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.   If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.