Legal Engineer - In-House

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What You'll Do Let’s get the tricky part out of the way: this role doesn’t fit neatly into a traditional box. It’s part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn’t it. Your mission is to help our clients, some of the most respected legal teams in the world, get the absolute most out of our platform. Some of what you’ll be up to: * Acting as a thought partner to clients - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora. * Working together with Customer Success in taking full ownership of client relationship - from running pilots in the early stages, to onboarding new users, and ultimately guiding full-firm adoption across major law firms and corporate legal departments. * Be the voice of the user inside Legora - sharing insights that directly inform product development, roadmap priorities, and strategic direction. * Delivering clear, confident product demos and training that bring the power of our platform to life. * Documenting best practices, contribute to the development of scalable playbooks, and help shape how we grow this function globally. * Confidently helping our clients navigate one of the biggest shifts in how the legal business operates - from evaluating the ROI and impact of AI to clearly mapping how AI will impact different practice areas What You Bring You come from the world of law; but you’ve never been content with how things have always been done. You may have started out at a top-tier law firm. Maybe you’ve worked in a corporate legal team, seeing thorny operational problems from the inside. Perhaps you've even tried disrupting the status-quo through a legal tech company, or ventures of your own. Either way, you've had experience beyond the traditional legal career path. Either way, you know how legal teams think, work, and (sometimes) struggle and you're ready to help them level up with technology. * Have a background in law, with experience at a top-tier firm or in-house legal team. * Are tech-curious and product-savvy. Not necessarily a coder, but passionate navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity . * Communicate clearly and confidently with diverse stakeholders, both lawyers and engineers. I.e. translating across disciplines is second nature to you. * Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment. * Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies * Are proactive, self-directed, and comfortable juggling multiple client relationships at once. * Care deeply about quality, but don’t get stuck in perfectionism - you get things done, and you make them better over time. What’s In It For You * Global collaboration: Partner with teams and clients domestic and internationally. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE As Lead Legal Engineer, you’ll operate as a player-coach: leading Legora’s most complex and high-impact client engagements while managing and developing a team of Legal Engineers. You’ll combine deep legal knowledge, product expertise, and people leadership to drive adoption, accelerate time-to-value, and deliver measurable outcomes across your clients and your team. WHAT YOU'LL DO * Leading enterprise-level pilots and implementations across multiple stakeholders and products, from discovery through go-live, with clear success metrics. * Owning priority client use cases end-to-end, shaping scalable onboarding and implementation frameworks. * Acting as a senior thought partner to clients, building trusted relationships with partners, legal ops, and innovation leaders. * Delivering executive-level demos, workshops, and presentations, clearly articulating value and handling complex objections. * Influencing internal teams (Product, Go-to-Market, Customer Success) on implementation strategy, setup, and handover. * Representing the voice of the customer, surfacing product gaps with evidence and driving them through to resolution. * Building and refining team processes, systems, and operating rhythms that scale delivery quality and team effectiveness as the Legal Engineering function grows. * Providing ongoing coaching, feedback, and career development support to drive individual and team growth. * Managing and developing a team of Legal Engineers, setting clear goals, expectations, and performance standards. * Leading hiring efforts for the Legal Engineering team, helping to attract and onboard top talent. WHAT YOU BRING You’ve built your career at the intersection of law, technology, delivery, and people leadership, and are comfortable owning complex work, leading senior conversations, and navigating ambiguity. You’ll thrive in this role if you: * Have a background in law, with experience at a top-tier firm, in-house legal team, or legal tech environment. * Have direct people management experience, including hiring, developing, and performance-managing a team in a client-facing or delivery environment. * Bring senior experience delivering complex client implementations or programmes with multiple stakeholders. * Are product-savvy and tech-curious, with a strong grasp of generative AI and legal workflows. * Communicate clearly and confidently with both technical and non-technical audiences. * Excel at stakeholder and programme management, influencing priorities and navigating high-stakes conversations. * Bring experience in legal tech or a technology-driven environment — a strong plus, though not required. * Bring structure to complexity, move quickly without sacrificing quality, and focus on outcomes over perfection. What’s In It For You * Global collaboration: Partner with teams and clients domestic and internationally. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: San Francisco office designed for ambitious builders. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Datadog

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Technical Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier customers not only via standard technical support channels, but also get involved via cadence calls, business reviews, and side projects. You will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers.   At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.   What You’ll Do: * Respond to Premier customer requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform * Develop relationships with our Premier customers, working hand-in-hand to understand their specific environment * Reproduce customer issues and assist customers implementing 1,000+ Datadog integrations * Handle urgent escalation requests that may result in customer-facing troubleshooting calls, and internal or external incident management * Build subject matter expertise in many Datadog product areas * Autonomously troubleshoot complex and/or high-priority customer issues without guidance * Drive product and engineering conversations based on needs, use cases, and problems learned during client interactions * Provide mentorship to junior members of the team and serve as their escalation partner * Participate in routine health check meetings with Premier customers * Build out and improve documentation and knowledge base articles for a variety of technologies Who You Are: * Experienced in multi-channel technical support at a PaaS, IaaS or SaaS company (5+ years of related experience) * A problem-solver with experience in programming, Linux and networks. Cloud technology experience is preferred. * Self-motivated, detail-attentive, with a desire for continuous learning  * A critical thinker who defaults to a client-centric approach * A decision maker but knows when the decision should be escalated * Have been in a Premium/Enterprise technical support role previously * Knowledgeable of current infrastructure, monitoring solutions and technologies * Able to work a rotating schedule that requires weekend availability     Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks   Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid   Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $96,000—$141,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.