Station Support Agent (Seasonal Part Time-Millbrae)

Opentable

About OpenTable: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.  Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job: OpenTable’s Product Team is on a mission to help restaurants create memorable dining experiences while helping diners discover and book the perfect table. We are looking for a Senior Product Manager to lead the strategy and development of our private dining discovery and demand product! This team focuses on helping diners and event planners discover great venues, connect with them and host amazing events. As a Senior Product Manager, you’ll guide the long-term roadmap for this important and evolving area, collaborating with diverse teams across the company to deliver effective engagement solutions. (Hybrid position, in office 2 days per week) About You: You’re a product leader who enjoys solving complex problems and navigating uncertainty. You think strategically and can set a clear vision that inspires others. You are passionate about using technology to create personalized communication experiences that benefit both diners and restaurants. You share your knowledge willingly, helping others grow and lifting the whole team’s capabilities. You work well independently and with others, stay focused on meaningful impact, and value diverse perspectives. Responsibilities: Set Strategy and Vision * Define the long-term vision, strategy, and roadmap for the Private Dining discovery and demand product area. * Explore new opportunities for event planners and diners to find the perfect venue for their events, incorporating AI discovery and curation. * Partner with marketing and customer teams to ensure successful adoption of your products. * Work across teams (Product, Engineering, Design, Marketing) for alignment and execution. Lead Execution and Delivery * Drive important, cross-team projects that lead to meaningful improvements for customers and business results. * Set clear goals and follow through, even when details are unclear or change often. * Balance scope and resources thoughtfully with your collaborators. * Take ownership when challenges arise, guiding teams and leaders toward success. Inspire and Mentor * Lead your product area fully and adapt plans as needed while bringing others along. * Support the growth of product managers by sharing your experiences and feedback. * Help identify and bring new talent into the team. * Communicate clearly and effectively with anyone, from engineers to executives. Qualifications: * 10 years of proven experience leading product management efforts, preferably with background in user facing products, search or marketplaces. * Comfortable setting and evolving a product vision for a complex area. * Skilled in working with cross-functional teams to deliver results. * Curious about data and able to use it to guide decisions. * Passionate about mentoring and supporting others. * Familiarity with agile or iterative development methods. * Interest in the hospitality space is a plus but not required. Benefits and Perks: * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Free lunch 2 days per week * Convenient downtown SF office location close to the Embarcadero MUNI and BART stations.  * Building amenities, such as a gym & bike parking There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $170,000 - $195,000 USD We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility: At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion: We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-MK1 #LI-Hybrid

Opentable

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.  Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job:  We are seeking an experienced, high-impact strategic leader to join our Global Partnerships team as a Director. In this pivotal role, you will hold end-to-end ownership and management of our most strategic global partnerships across both B2B and B2C businesses. You will lead complex business development efforts, negotiating groundbreaking deals while serving as the primary relationship owner with internal and external C-suite leadership. Your work will directly accelerate company growth by bringing these critical partnerships to life and expanding our global ecosystem. (Hybrid position, in office 2 days per week) Responsibilities:  * Own the overarching vision, strategy, and successful execution of highly strategic global partnerships critical to accelerating our overall business growth. * Lead complex negotiation and contracting processes, structuring terms that maximize strategic value and operational success across diverse global markets. * Drive cross-functional collaboration and alignment across Product, Engineering, Sales, Marketing, Legal, and Finance teams to ensure seamless delivery of partnership objectives. * Act as the primary strategic relationship owner, actively engaging with C-suite and senior leadership both internally and within partner organizations to drive consensus. * Develop, oversee, and optimize joint business plans, OKRs, and performance metrics, leveraging data to inform executive-level strategy and decision-making. * Proactively navigate ambiguous challenges and resolve complex partner issues, maintaining momentum and ensuring the long-term health of our partnership portfolio. Minimum Qualifications:  * 7+ years of relevant experience in strategic partner management that includes product integrations, strategic business development with technology partners, or related leadership roles overseeing complex global partnerships with companies. * Exceptional relationship-building skills with a proven track record of influencing C-suite executives and driving alignment across diverse, global teams. * Demonstrated expertise in leading the end-to-end lifecycle of significant strategic deals from complex negotiations to successful operational launch. * Strong quantitative acumen and analytical capabilities to interpret complex performance data and drive strategic, enterprise-level decisions. * Experience working with product, engineering, sales, and marketing teams to develop partnerships that deliver growth, brand exposure, and creative benefits for users. Preferred Qualifications: * Demonstrated capacity to successfully scale and manage an expanding portfolio of multiple high-value strategic partners simultaneously. * Deep industry knowledge bridging both B2B enterprise software and B2C consumer marketplace dynamics. * Advanced strategic contract management skills with a history of navigating ambiguous legal and financial structures. Benefits and Perks  * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Free lunch 2 days per week * Convenient downtown SF office location close to the Embarcadero MUNI and BART stations.  * Building amenities, such as a gym & bike parking There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $165,000 - $185,000 USD We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.  Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Opentable

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.  Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Job As the Director of Technical Program Management, you will lead and scale a mature, high-performing team of Technical Program Managers responsible for driving execution across multiple product and engineering verticals. Operating at a strategic level within OpenTable’s engineering organization, this role balances roughly 50% managing senior executives and 50% leading and mentoring individual contributor TPMs. You will absorb ambiguity, translate complex business strategies into practical execution plans, and design robust operating rhythms and governance frameworks that impact hundreds of engineers across the organization. This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software delivery models as AI rapidly transforms the software development lifecycle. In an environment that values professional growth, trust, and a welcoming culture, you will establish execution standards that maintain visibility and accountability for executives while granting teams the flexibility to execute in smaller, faster, and more effective increments Responsibilities * Executive Management & Collaboration: Serve as a strategic partner to senior leadership and cross-functional executives across Product, Engineering, Design, Data, * Security, Infrastructure, and business teams to align priorities, manage dependencies, and establish high-stakes escalation paths. * Team Leadership & Mentorship: Direct, coach, and elevate a mature group of individual contributor TPMs, fostering an inclusive, high-performing culture anchored in trust, psychological safety, mutual accountability, and long-term career growth. * Operating Model Transformation: Design, iterate, and embed corporate operating rhythms, delivery mechanisms, planning frameworks, and risk management standards across large-scale technical portfolios to raise the organizational bar for execution quality. * Strategic Execution & De-escalation: Translate broad executive narratives into actionable program structures, timelines, and measurable outcomes while defusing complex, organization-wide conflicts through fact-based option analysis. * Process Optimization: Partner with engineering leadership to improve overall software delivery practices, technical planning, and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag. Minimum Qualifications * 10+ years of technical program management experience spanning large-scale software development and cross-functional technical programs. * 5+ years of experience formally leading, developing, and retaining engineering or program management teams within high-growth technology environments. * Proven track record of managing technical program portfolios across complex, multi-entity organizations, including driving organizational transformation and designing cross-functional operating models. * Demonstrated technical fluency and credibility, with the ability to engage deeply with engineering leaders on software architecture, dependencies, trade-offs, and release management. * Exceptional executive presence and communication skills, with a verified ability to influence senior stakeholders and turn ambiguous priorities into concrete operational plans. Preferred Qualifications * Prior software engineering background or deep, direct technical experience in software development lifecycles (SDLC) and developer productivity tooling. * Experience leading program management functions within two-sided marketplaces, high-scale consumer tech, SaaS, fintech, or hospitality engineering organizations. * Familiarity with or an active interest in automation, AI-enabled engineering workflows, and adapting product development lifecycles to emerging technology shifts. * Experience operating effectively within a globally distributed workforce across multiple international entities and time zones. * An entrepreneurial mindset with a high sense of ownership, comfortable building missing structures or running execution loops from scratch in fast-moving environments. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Free lunch 5 days per week * Free lunch 2 days per week * Convenient downtown SF office location close to the Embarcadero MUNI and BART stations.  * Building amenities, such as a gym & bike parking The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. EQUITY ELIGIBLE There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $240,000 - $260,000 USD. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.