Technical Account Manager, AI User Segment

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE TDI SALES AND PARTNERS TECHNOLOGY TEAM The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. We are seeking an independent Senior Software Engineer to join our formed Sales and Partners Technology Team.  You won't just be "maintaining a tool." You will be building the technical engine that drives Okta’s global partner strategy. You will work in a "standard" engineering environment (Jira, GitHub, Code Reviews) but with the unique challenge of orchestrating a world-class Partner Experience platform working directly with the Global Partner Program and Experience team. THE SENIOR SOFTWARE ENGINEER OPPORTUNITY In this role, you will be the technical anchor for our partner ecosystem technology. You will balance core software engineering excellence (API design, code quality, security) with deep specialization in our Partner Relationship Management (PRM) platform, IMPartner. Your primary focus will be on maintaining, enhancing, and expanding the capabilities of the IMPartner platform and ensuring its seamless, secure integration with Salesforce.  WHAT YOU’LL BE DOING * Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex business requirements into technical specifications and solution designs that leverage the IMPartner platform's capabilities and its necessary integration points with Salesforce. Deep focus on the Partners and PRM domain.Collaborate with technical teams to design and implement integrations between Salesforce, Okta’s Partner portals, partner portal tenant, and other cross-functional downstream systems to ensure a seamless data flow (ex. for partner account and contact, accreditation and certification, partner badges, program benefit administration, deal registration and partner program performance and pipeline visibility, etc.). * Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organizational standards. * Quality Assurance and Testing: Ensure 100% unit test coverage for all new logic. Build and maintain an automated test regression suite to minimize manual overhead and proactively identify regressions. * Code and Peer Mentorship: Conduct thorough Pull Request (PR) reviews, providing constructive feedback to junior and mid-level developers to maintain code quality and consistency. * Deployment and Release Support: Manage the deployment cycle, including documenting all changes, securing necessary Jira approvals, resolving environment-specific test issues, and performing final validation in Production. * Global Collaboration & Ownership: Demonstrated strong ownership and the ability to communicate effectively and collaborate seamlessly with cross-functional, global teams and stakeholders. WHAT YOU’LL BRING * Extensive knowledge of PRM platforms with (proven experience in IMPartner is a big plus) * Salesforce Development Expertise (5+ years): Proven proficiency in Salesforce development, including Apex, Process/Flow Automations, and Lightning Web Components (LWC). * Software Development Acumen (1-2 years): background in general software engineering principles, with experience in either Java, Python, or JavaScript. * Domain Specific Knowledge: In-depth knowledge and practical experience within the Sales and Partners ecosystem, specifically around partner lifecycle management, deal registration, and incentive programs. * Advanced AI Agent Frameworks & Data Processing: Expertise in modern AI agent or agentforce frameworks, orchestration techniques, Retrieval-Augmented Generation (RAG) pipelines, and advanced vector search methodologies. * CI/CD Pipeline Proficiency: Hands-on experience with continuous integration and continuous deployment (CI/CD) pipelines  * Secure Salesforce Solution Development: Deep understanding and practical application of Salesforce security features, adherence to data privacy regulations, and implementation of best practices for secure solution development. * Communication, & Problem-Solving: Possesses excellent communication and robust problem-solving abilities. Capable of independently driving technical direction, mentoring team members, fostering collaboration, and effectively managing all project aspects. EXTRA CREDIT * Official IMPartner trainings are a plus  * Salesforce certifications, such as Platform Developer I/II, Application Architect, or Technical Architect. * Previous work in a high-growth, SaaS, fast-paced technology company. WHAT YOU CAN LOOK FORWARD TO AS AN OKTA EMPLOYEE! * Amazing Benefits * Making Social Impact * Fostering Diversity, Equity, Inclusion and Belonging at Okta  Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.  ir needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.   P24729_3468229 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.    The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $165,000—$227,000 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Databricks

P-925 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Staff Engineer on the User Activation team, you will play a critical role in driving the technical vision, architecture, and execution for horizontal product experiences that accelerate customer adoption and growth. Sitting at the entry point for all Databricks customers, you will help guide a team of ~20 software engineers to create seamless onboarding flows, intuitive workspace experiences, and partner integrations that power Databricks expansion. The impact you'll have:  * Define and drive the strategy for customer onboarding, workspace experience, account management, and other horizontal product experiences. * Partner closely with product management, design, and other engineering teams to build intuitive, scalable, and extensible solutions that drive product-led growth. * Lead architectural decisions to ensure performance, reliability, and simplicity across core user flows. * Hands-on full-stack software development to create dynamic, user-centric experiences. * Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations. * Collaborate cross-functionally with teams developing vertical product experiences (Lakehouse Platform, SQL Warehouse, AI/BI Dashboards) and infrastructure teams to ensure seamless integration and innovation.   What we look for: * 15+ years of software engineering experience, with a strong track record of technical leadership and impact.   * 5+ years of engineering management experience, including managing managers.   * Expertise in Front End or Full Stack development.   * Experience designing and building scalable SaaS platforms, onboarding flows, or customer growth-focused product experiences.   * Expertise in distributed systems, cloud platforms (AWS, Azure, GCP), and modern web application architectures.   * Strong ability to collaborate across product, engineering, and business teams to align technical strategy with company growth objectives.   * Passion for the data intelligence space. Why Join us? * Work on high-impact, high-visibility initiatives that directly contribute to Databricks' growth trajectory. * Lead and mentor a talented team of engineers solving challenging, customer-centric problems. * Drive innovation in a fast-paced, data-driven environment where your work shapes the future of the company. If you are passionate about building seamless, scalable experiences that fuel product-led growth, we would love to hear from you!     Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $192,000—$260,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Business Technology organization builds secure and intelligent internal platforms that power our global workforce. Our AI & Automation team is delivering next-generation tools and experiences by integrating GenAI and intelligent automation into workflows across IT, HR, Finance, Sales, Marketing and Customer Support. We focus on real-world applications: virtual agents, AI copilots, internal RAG services, and AI-augmented self-service portals — all with scale, governance, and user experience in mind. ---------------------------------------------------------------------------------------------------------------------------------- THE OPPORTUNITY As a Senior Software Engineer, Applied AI, you’ll play a key role in building user-facing and backend systems that leverage GenAI to improve internal experiences and operations. This role requires strong full-stack engineering skills, with an emphasis on both AI integration and building intuitive, performant UIs that make AI accessible and useful to our internal customers. You’ll work closely with software engineers, product managers, and designers to build secure, intelligent tools for employees across Okta. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU’LL DO * Design and build end-to-end GenAI-powered applications, including web-based UIs, API services, and backend orchestration. * Implement and integrate LLM-based experiences using frameworks like LangChain, LlamaIndex, and tools like OpenAI, Claude, or Gemini. * Define, implement, and champion operational excellence standards (SLOs, observability, incident response frameworks) for all services deployed. * Develop responsive, accessible, and modern frontend interfaces using frameworks like React or Vue — with a focus on usability, performance, and trust in AI outputs. * Build and maintain a library of reusable frontend components and hooks that allow other business delivery teams to easily "drop in" GenAI capabilities into their own applications. * Build and maintain retrieval-augmented generation (RAG) pipelines with vector search and embedding strategies (e.g., Pinecone, FAISS, Qdrant). * Collaborate with designers and product managers to rapidly iterate on UX patterns for AI-powered experiences (e.g., prompt inputs, citations, summaries). * Ensure security, privacy, observability, and test coverage across the full stack. * Contribute to architecture decisions, engineering standards, and best practices for AI/automation systems. * Partner with platform and infrastructure teams to ensure services scale reliably across the org. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU’LL BRING * 5–8 years of software engineering experience with full-stack development, including 2+ years of building AI/ML-driven applications. * 5+ years of experience in frontend technologies like React, TypeScript, or Vue, and comfort working on UI/UX for internal tools or enterprise applications. * Strong Python development skills and 2+ years experience building cloud-based services using AWS, Docker, and RESTful APIs. * Hands-on experience with LLM integration, RAG pipelines, prompt engineering, or orchestration frameworks like LangChain or LlamaIndex. * Strong background in distributed systems, APIs, microservices, container orchestration (ECS/EKS), and cloud platforms (AWS/GCP/Azure). * Familiarity with secure coding, authentication/authorization, and internal data governance best practices. * Ability to collaborate across engineering, design, and product teams — with a strong sense of user empathy and technical ownership. * Bonus: Exposure to design systems, AI evaluation tooling, or real-time application performance monitoring. ---------------------------------------------------------------------------------------------------------------------------------- WHY JOIN OKTA * Make AI Real: Design and build AI-powered apps used daily by Okta employees. * Full-Stack Challenge: Tackle end-to-end problems — from LLM orchestration to intuitive UIs. * Trusted Innovation: Join a team committed to security, ethics, and technical excellence in AI. #LI-MK1 #LI-hybrid  P24738_3354842 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $165,000—$247,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.    The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $147,000—$221,000 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.