Staff Product Designer

🐦 About Birdie At Birdie, we’re reimagining care for older adults. We’re building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care. We’re not here to tinker at the edges. We’re here to radically transform a broken system. That’s why we’ve built an all-in-one platform that supported over 60 million care visits and enabled care for 116,000 individuals in 2025, and we continue to grow our impact. We’re scaling fast, but staying true to our purpose. That’s why we’re proud to be a B Corp, using business as a force for good. Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2025, we ranked #23 in the Sunday Times Top 100 tech list, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here. ⚡️ Your Mission We’re evolving Birdie’s platform to be AI-first. We’re building intelligent systems that assist decision-making, automate coordination work, and surface insights directly within real care workflows. This shift will shape the next generation of our product, and we need a designer who can help lead the way. If you’re excited about using AI to fundamentally reshape how care is delivered, this is the role for you. This role sits within the Care Management squad, one of the most complex and consequential parts of our product. Care teams use this area to assess needs, build care plans, coordinate visits, and maintain quality of care across hundreds of providers. You’ll own design for parts of this domain while also contributing to the broader AI-first direction across the platform. Beyond your squad, you’ll raise the design bar across Birdie through critique, mentorship, and systems thinking that brings greater coherence to the whole product. You’ll partner closely with Product and Engineering to frame problems, shape solutions, and drive outcomes, contributing to product direction as much as craft. Six months in, here’s what good looks like: You’ve helped define Birdie’s AI design direction and it’s actively shaping what we build. You’ve shipped meaningful improvements in Care Management. The design practice across the team is visibly stronger because of your influence. 🤩 You’ll Thrive Here If… You’ve been designing digital products for 7+ years and you have a strong track record as a senior IC. You’ve owned complex problem spaces from ambiguous 0→1 work all the way through to polished, scalable delivery. You’ve spent real time in a startup or scale-up, so you know what it feels like when priorities shift fast and you’re often the only designer in the room. When you look at a screen, you also see the workflow it sits inside, the data flowing through it, and the person under pressure who has to use it at 7am. You think in systems, not just screens. You have sharp product judgment and you know when to lean on established patterns, when to challenge them, and how to make principled trade-offs. Your craft bar is high across both UX and UI, with real care for clarity, usability, and visual polish. You’re a genuine partner to Product and Engineering, not someone waiting for a brief. You communicate persuasively enough to align stakeholders and articulate design rationale clearly. And you make the people around you better, whether that’s through mentorship, critique, or simply setting the standard others follow. It’d be a bonus if you’ve worked at a Series C or earlier SaaS startup, or have a background in healthtech, back-office or operational tooling. We’d also value hands-on experience designing AI-enabled or automation-heavy workflows, and familiarity with designing for non-technical users in high-stakes environments. 🧠 Imposter syndrome is real — and we don’t expect you to tick every box. If our mission excites you and you think you could make a difference here, we want to hear from you. 🌈 What You’ll Get From Us We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience: 💸 Compensation * Competitive base salary of £110k –£130K, reviewed against benchmarks annually * Generous stock options – because we’re building this together * Bi-annual performance cycles with individual compensation reviews 🧠 Learning & Growth * Annual personal learning budget and access to training, coaching, and mentorship * Time and space for growth – you set your development goals, we back them 🏡 Flexible Working * Hybrid working – 2 days per week in our incredible London HQ in Waterloo if you are in London or 2 days per month if you are outside of London (with its own roof terrace!) * Budget to set up your home workspace * Regular in-person meetups, socials, and offsites 🏖️ Time Off * 33 days holiday (25 days + public holidays) * Extra day off on your birthday (use it whenever you like!) * Company shutdown between Christmas and New Year * 2 volunteering days each year to give back to causes that matter 👶 Family-first Policies * Industry-leading paid primary and secondary caregiver leave * 5 paid days for fertility treatments for those who need it * Private health insurance with AXA * Wellbeing perks via Happl (gym discounts, mental health support, and more) 🚲 Other Perks * Cycle to work scheme * 4% employer pension contribution when you contribute 5% * A deeply human, radically transparent culture ❓ Why Birdie? Because you want to do meaningful work that improves lives – and grow at speed while doing it. We’re building more than a product – we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives. We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence. ⚖️ Equal Opportunities Statement We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity, or lived experience. Need adjustments or support during the application process? Let us know. We’re here to help. ✨ Ready to build the future of care? Apply now. Be part of something that matters.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ----------------------------------------------------------------------------------------------------------------------------------   📍London or UK Remote | 💰 £110,000 - £125,000 + Equity + Benefits | Hear from the team ✨   ⭐Our Design team We’re a team of 115+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale.   We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. 🔑You’ll play a key role by... * Setting the long-term design vision and leading large, end-to-end design projects in ambiguous problem spaces across wide product areas. * Navigating tradeoffs and guiding strategic decisions in an opinionated way. * Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry. * Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship. * Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work. * Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo. * Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging.   🤩 We’d love to hear from you if… * You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design. * You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals. * You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design.  * You’re curious about continuing to develop your craft and keep learning about new tools, ways of working, and technology. * You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality. * You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans. * You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business. * You’re a role model for resilience, rational decision-making, and effective communication, even in challenging circumstances. * You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation. * You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”.   🙌What’s in it for you 💰£110,000 - £125,000 + Equity ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!   🌈 The application journey has 3 key steps * 30 minute call with our Recruiter, Tom * 1-hour craft interview where you’ll present a single case study to 2 members of our Design team * 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact   This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!  We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.  #LI-TR1 #LI-Remote ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊