
On · Seoul
As a Retail Operations Senior Specialist, you will play an essential role in supporting our retail stores. Holding deep subject matter expertise in our retail s...
As a Retail Operations Senior Specialist, you will play an essential role in supporting our retail stores. Holding deep subject
matter expertise in our retail store foundations and operations, you will support our store teams in successfully living into our
retail vision. You will work closely with our HQ departments and subject matter experts to navigate and lead the launch,
implementation, and ongoing success of projects and programs in our stores. In this position you will be a direct liaison between
our store teams and our HQ departments and will serve as a first point of contact to gather feedback and offer operational
solutions required to support continuous improvement.
initiatives that impact and support the entire retail store
environment, inclusive of implementation and ongoing process
improvement
empower our retail store teams to operate at a high level of
efficiency in line with our spirits
store teams, inclusive of internal Intranet management, HQ
to store communications, store feedback communications, and
any other internal communications needs that arise
evolution of our retail operations by proactively
identifying opportunities to optimise workflows, processes,
and collaboration across our stores, within our department,
and with cross-functional teams
with varying levels of importance and timelines, partnering
early with key stakeholders to drive forward deliverables
and timelines
Global Retail Store teams and the Retail Operations
department to positively impact our retail stores’ growth
and success
retail stores (people, product, operations, community, and
marketing), articulating the impact of these pillars on the
in-store experience and stay abreast of evolving retail
trends and best practices
and/or project management; experience in the sports industry
is a plus
ability to work productively with multiple teams and levels
of management across an organization
decision-making and drive improvements
process improvement, and understanding both technical and
non-technical infrastructure
collaboration across multiple departments (cross functional
teams)
organisational programs and assess potential points of
vulnerability
to challenge the status quo, and have an appetite for
improvement
detail, and management of time and resources to meet
critical deadlines in a fast-paced environment
knowledge of logistics and inventory management systems is a
plus
Our Retail team is the heartbeat of On, bringing our brand
and products to life for our fans across the globe. We
believe in creating immersive, design-led spaces that go
beyond traditional shopping to offer unforgettable
experiences. As a team, we value authenticity,
collaboration, and a relentless drive for excellence. We
move fast, stay agile, and always put our fans at the center
of everything we do, ensuring that every interaction
delivers a moment of WOW.
On is a place that is centered around growth and progress.
We offer an environment designed to give people the tools to
develop holistically – to stay active, to learn, explore and
innovate. Our distinctive approach combines a supportive,
team-oriented atmosphere, with access to personal self-care
for both physical and mental well-being, so each person is
led by purpose.
On is an Equal Opportunity Employer. We are committed to
creating a work environment that is fair and inclusive,
where all decisions related to recruitment, advancement, and
retention are free of discrimination. We are requesting that
you provide sensitive demographic information such as gender
identity and race/ethnicity to help us ensure that we are
creating equitable and fair experiences for all potential
future team members. You are not required to provide this
demographic information and this information will in no way
impact your eligibility for hire.
In Short: Are you the hands-on finance enthusiast we are seeking? We are looking for a process-oriented and numbers-driven team player to take ownership of our group-wide CAPEX. You will act as the financial architect of our global expansion, working at the intersection of Controlling, Retail, and Office Expansion teams. With your proven experience in accounting and a high affinity for modern cloud-based tools, you will take our CAPEX accounting to the next level. Your Mission: * Financial Integrity PPE: Act as the subject matter expert for the lifecycle of all fixed assets. This includes determining initial recognition, identifying subsequent expenditures that should be capitalized vs. expensed, and managing complex depreciation models and impairment testing. * Financial Integrity IFRS 16: Lead the accounting for the global lease portfolio. This involves ensuring the accurate calculation of Right-of-Use assets and lease liabilities, managing lease modifications (extensions, terminations, or rent concessions), and ensuring all disclosures meet the latest IFRS standards. * Operational Excellence: Oversee daily operations, including additions, disposals, depreciation, and re-measurements. * Global Connectivity: Act as the primary contact for all CAPEX-related requests, bridging the gap between global standards and local needs. * External Partner Management & Mentorship: Act as the primary point of oversight and quality control for our outsourced accounting provider. You will be responsible for reviewing their deliverables, and mentoring their team members to ensure alignment with our global standards and quality requirements. * Reporting & Compliance: Ensure accurate disclosure in our consolidated IFRS Financial Statements and oversee internal SOX controls. * Process Innovation: Actively challenge and automate global processes using our digital toolkit. * Strategic Documentation: Create and maintain robust process documentation and user guidance to support a scaling organization. Your Story: * Education: Bachelor’s or Master’s degree in Accounting and Finance. * Experience: 4+ years of practical experience within a large-scale or international corporate environment with a focus on IFRS and preferably CAPEX. * Knowledge: Solid understanding of IFRS, with specific, hands-on experience in IAS 16 and IFRS 16. You should be comfortable navigating complex lease contracts and determining the correct accounting treatment for diverse global asset classes in autonomy. * Effective Communication: Ability to navigate a matrix organization, effectively communicating complex financial concepts to stakeholders at all levels * Tech Savvy: You are a power user of MS Excel and Google Workspace. Experience with Dynamics 365 is a plus. * Modern Toolkit: Familiarity with tools that drive automation and leverage AI to optimize financial workflows. * Mindset: A hands-on mentality with the ability to adapt to a constantly changing environment. * Soft Skills: Exceptional analytical skills and business proficiency in English. Meet The Team: Join an international finance team that acts as both the backbone and the advanced navigator of our speedboat. We constantly challenge the status quo to handle rapid growth. We shape tomorrow’s best practices by thinking differently, acting cross-functionally, and leveraging a cutting-edge tech stack. What We Offer: A dynamic environment ranked as a "fastest-growing sports company" where your work directly impacts our global footprint. A culture that fosters excellence and potential. This role offers deep exposure to strategic planning and technical knowledge growth. The chance to build something incredible with a collaborative, high-energy global community where you can truly thrive. If you are driven to bring On to the next level, curious about the opportunity and want to be part of our growing team send us your application, and join the ONiverse!
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Du bist äußerst detailorientiert und verfügst über exzellente Kommunikationsfähigkeiten? Du arbeitest gerne in funktionsübergreifenden Umfeldern, übernimmst Verantwortung und löst komplexe Herausforderungen strukturiert und proaktiv? Wenn das nach Dir klingt, würden wir uns sehr gerne mit Dir austauschen! HINTERGRUND DER ROLLE Unser Retail Onboarding Team (ReOB) ist das Herz und die Seele von Wolt. Wir stellen sicher, dass wir alle unsere Retail-Partnerinnen durch ein nahtloses, skalierbares Onboarding-, Menü- und Katalogerlebnis nachhaltig auf Erfolgskurs bringen. Dabei vereint ReOB operative Exzellenz in Onboarding & Kommunikation mit datengetriebener Menüpflege sowie Elementen des Category Managements. Mit dem kontinuierlichen Wachstum von Wolt steigt auch die Komplexität unserer Prozesse und Anforderungen. Als Senior-Mitglied des Retail Onboarding Teams übernimmst Du eine Schlüsselrolle in der Steuerung, Optimierung und Skalierung unserer Onboarding Engine im deutschen Markt. Du arbeitest eng mit internen Teams sowie großen Retail-Partnerinnen (z. B. Key Accounts wie Edeka) zusammen und stellst sicher, dass wir sowohl Geschwindigkeit als auch Qualität im Onboarding maximieren. WAS WIR BIETEN: Die Möglichkeit, in einem internationalen Umfeld maßgeblich an etwas Außergewöhnlichem mitzuwirken Eine steile Lern- und Entwicklungskurve in einem global agierenden Technologieunternehmen Ein attraktives Gehalt sowie flexible Arbeitszeiten Hohe Eigenverantwortung und Gestaltungsspielraum in einem dynamischen Team Flache Hierarchien in einer skalierenden Start-up-Atmosphäre Rabatt auf Wolt-Bestellungen ÖPNV-Zuschuss Wellness-Zuschuss (Urban Sports Club) Wöchentliche (virtuelle) All-Hands-Meetings und regelmäßige Teamevents Flexible Arbeitszeiten + 30 Tage bezahlter Urlaub BIST DU BEGEISTERT VON DIESER GELEGENHEIT, DENN DU WIRST… Die End-to-End-Verantwortung für das Onboarding von Retail-Partnerinnen übernehmen – von der ersten Kommunikation bis zum erfolgreichen Go-Live Partnerinnen aktiv onboarden, trainieren und auch vor Ort schulen, um ihren langfristigen Erfolg auf Wolt sicherzustellen Fotoshootings koordinieren sowie externe Ressourcen für Dateneingabe und Katalogerstellung steuern Menüs und Sortimente pflegen, strukturieren und optimieren – mit einem starken Fokus auf Datenqualität und Effizienz (Excel ist ein zentraler Bestandteil Deiner täglichen Arbeit) Die Qualität von Produktdaten und Katalogen sicherstellen und kontinuierlich verbessern Eng mit Sales, Account Management und weiteren Stakeholdern zusammenarbeiten, um Engpässe im Onboarding-Funnel zu identifizieren und zu beseitigen Als zentrale Schnittstelle proaktiv Hindernisse adressieren und die Onboarding-Geschwindigkeit maßgeblich steigern Prozesse analysieren, verbessern und durch den Einsatz neuer Technologien skalierbarer gestalten UNSERE ERWARTUNGEN Du bringst eine ausgeprägte Ownership-Mentalität sowie unternehmerisches Denken mit und arbeitest eigenständig mit minimaler Anleitung Du bist strukturiert, detailorientiert und gehst Aufgaben proaktiv und lösungsorientiert an Du bist kommunikationsstark (Deutsch & Englisch, schriftlich und mündlich) und fühlst Dich im Austausch mit unterschiedlichen Stakeholdern – auch auf Senior-Level – sicher Du hast keine Scheu, zum Hörer zu greifen, Stakeholder zu challengen und Themen aktiv voranzutreiben Du verfügst über mehrere Jahre Erfahrung (idealerweise 4+ Jahre) in Sales, Account Management, Operations oder Customer Support Du arbeitest gerne datengetrieben und sicher mit Excel und/oder Google Sheets – und hast Lust, Deine Fähigkeiten weiter auszubauen Du besitzt ausgeprägte analytische Fähigkeiten und eine “bias for action”-Mentalität mit Fokus auf Impact Du arbeitest effektiv in funktionsübergreifenden Teams und treibst Zusammenarbeit aktiv voran ENGLISH: Are you highly detail-oriented, with outstanding communication skills? Do you thrive in cross-functional environments, take ownership, and approach complex challenges in a structured and proactive way? If this sounds like you, we'd love to connect! BACKGROUND OF THE ROLE Our Retail Onboarding Team (ReOB) is the heart and soul of Wolt. We ensure that all our retail partners are set up for long-term success through a seamless, scalable onboarding, menu, and catalog experience. ReOB combines hands-on onboarding & communication with data-driven menu management and elements of category management. As Wolt continues to grow, so does the complexity of our operations. As a Senior member of the Retail Onboarding team, you will play a key role in driving, optimizing, and scaling our onboarding engine in the German market. You will work closely with internal teams as well as major retail partners (e.g. key accounts like Edeka), ensuring we maximize both speed and quality. WHAT WE OFFER The opportunity to play a key role in shaping something exceptional in an international environment A steep learning and growth curve in a global technology company An attractive salary and flexible working hours High ownership and autonomy within a dynamic team A flat hierarchy in a scaling start-up environment Discount on Wolt orders Public transport allowance Wellness allowance (Urban Sports Club) Weekly (virtual) all-hands meetings and regular team events Flexible working hours + 30 days paid holiday ARE YOU EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… Own the end-to-end onboarding of retail partners – from first contact to successful go-live Actively onboard, train, and support merchants, including conducting on-site training when needed Coordinate photoshoots and manage external workforce for data entry and catalog creation Edit, structure, and optimize menus and assortments, with a strong focus on data quality (Excel is a core part of your daily work) Ensure high-quality product data and continuously improve catalog standards Collaborate closely with Sales, Account Management, and other stakeholders to remove bottlenecks across the onboarding funnel Act as a central driver of onboarding velocity by proactively identifying and resolving roadblocks Analyze and improve workflows, leveraging new technologies to scale operations OUR EXPECTATIONS You demonstrate strong ownership and an entrepreneurial mindset, working independently with limited guidance You are structured, detail-oriented, and proactive in solving problems You have excellent communication skills in German and English (written and verbal), and are confident working with senior stakeholders internally and externally You are not afraid to pick up the phone, challenge stakeholders, and drive execution You bring several years of experience (ideally 4+ years) in sales, account management, operations, or customer support You are comfortable working with data and Excel/Google Sheets, and are eager to further develop these skills You have strong analytical and problem-solving skills with a clear bias for action and impact You thrive in cross-functional environments and actively drive collaboration OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
ABOUT LEMON.MARKETS 🍋 We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their customers. lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months. As part of the dwpbank Group, we share a clear goal: making investing in capital markets more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a changing market. Your Mission As lemon.markets continues to grow and expands the range of instruments on our platform, corporate actions will naturally become a bigger and more important part of our day-to-day operations. That’s why we’re hiring our first Corporate Actions Specialist: someone who takes full ownership of the end-to-end lifecycle, from announcement capture and validation through elections, entitlement calculation, to final settlement and reconciliation. You’ll work closely with Product and Engineering to shape how the process should run and to translate it into clear documentation and system requirements. Once live, you’ll ensure the daily execution is smooth, consistent, and customer-first, because these events sit at the heart of a reliable investing experience. Over time, you’ll help us automate as much as possible as volumes grow, while also raising corporate actions knowledge across the Investing Operations team. This role is a unique chance to build, run, and continuously optimise an entire function. In this role you will: * Own the end-to-end corporate actions lifecycle across our growing instrument universe, from announcement capture and validation through elections processing, entitlement calculation, and final settlement. * Partner with Product and Engineering to design and scale the operating model, turning real-world event flows into clear requirements, workflows, and screens that work in practice. * Coordinate seamlessly with external stakeholders (custodians, issuers, depositories, brokers, and other counterparties) to ensure events are processed accurately and on time. * Manage regulatory, tax, and market reporting obligations, meeting disclosure requirements, market deadlines, and internal control standards. * Drive continuous improvement and automation, standardising processes, reducing operational risk, and implementing system and tooling enhancements as volumes increase. * Build and share corporate actions knowledge internally, creating SOPs, event playbooks, operational handbooks, and policy documentation to upskill the broader team. You’ll be successful in this role if you: * Bring deep, hands-on experience in Corporate Actions Operations across fintechs, banks, custodians, brokers, or asset servicers, covering the full end-to-end lifecycle from event capture and validation through elections, taxation, reconciliation, and settlement. Exposure to broader investment/market operations is a strong plus. * Have practical familiarity with the German retail investing market, and understand how European regulatory requirements translate into day-to-day operational realities (e.g., tax reporting, disclosures, and market deadlines). * Are comfortable operating within custody structures and market infrastructure (including CSDs/depositories) and can build effective working relationships with custodians and other counterparties. * Thrive in complex exception management, confidently running investigations end-to-end (e.g., cash/securities breaks, tax discrepancies, rate validations) and driving issues through to clear, documented resolution. * Pair an eye for detail with a strong risk, controls, and auditability mindset, ensuring outcomes are accurate, timely, and scalable. * Have a track record of driving process improvements and automation, partnering closely with Product and Engineering to remove manual work and reduce operational risk. * Communicate fluently in English (C1); German is a plus but not required. How we take care of you: * 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets. * 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration. * 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is a key part of our culture. That being said, individual contributer lemoneers work 4 days or more per month on-site in our Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners. * 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear career development framework with frequent feedback conversations as well as an annual learning budget. * 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding of new partners, growing our teams, and owning a strong discussion culture. * 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing. * 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total. As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply. If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please apply. You have any questions? Feel free to contact us via talent@lemon.markets.com